I have used this platform for several rounds of surveying my team. I have had no issues of note that would keep me from using PE in the future. I think it is easy to use and affordable.

I like that we can deploy the software to the team easily and track responses. I also like the reports and Word Cloud.

I would like more manipulation with the reports. Specifically, it it slightly difficult to find where certain reports are house within the final report.

Positive, would do business with them again.

Implementation team was there to help through the entire process. They were accessible and set us up for success.

Analytics aren't available for custom built questions.

Trying to improve employee engagement.

Website is generally easy to use and is fast.

Comment Reporting by group has a sorting problem. Sorts each set of comments per question by alpha, so you can't tell what that group's comments are. The Comment Reporting function should in a more prominent place. Definitions of survey specific words could be hotlinked, such as "Favorability," so it's easy for an occasional user to understand the survey terms.

Intuitive, easy to use and understand, customizable.

Ease of use, visually pleasing, detailed metrics, diverse viewing options, word cloud

none - no complaints. I see the site was recently improved so I will be sure to review the changes in the next 2 months.

People Element is a welcome change for employee surveys. More bang for the buck, greater flexibility and ease of use. It simplifies the process of getting feedback from our team so we can focus on the response.

What drew me most to People Element was the ease of use, layout of the admin site and flexibility.

People Element is leaps and bounds better than the other software that I have used that I can't even complain. Keep staying ahead and of the curve.

Very positive and my clients also have positive feelings about the platform.

Love the dashboard and reporting features.

Nothing comes to mind. But maybe easier way to filter the information.

Really good!

I like to visually see where groups of the employees are in the graph of engagement

Takes a little bit of time to learn how to use and run reports.

Overall, I have had a positive experience with People Element. Although, I feel like they need to improve the reporting structure.

I like how it is simple to send out surveys and the customization of the survey aspect.

I think that it needs some improvement on the reporting and analytics side as well as the ease of use for inputting and editing employee/individual information.

I do like the graphs and the product is visually appealing. The amount of customization available for the survey and the dashboard is nice and more than I had available in the previous software we used. The customer service and regular training opportunities have been extremely helpful.

I use this tool for multiple client companies which doesn't seem to be what it is designed for. I can review the data for just one but when I go to print reports all of the company names show up and I have to remove them manually which is kind of a pain.

Used for DE&I surveys and culture surveys.

Very easy to populate and tabulate results.

Nothing. Very user friendly and efficient. Good reports produced.

With this software we can capture accurate information on people exiting our organization. With several customized questions they have created for our project, gives us the best insight we need for understanding employees need.

Product is very easy to use. The implementation was easy and very smooth, all the teams were great to work with who helped with implementation. The most impactful items are our team reps who have been helping us the past several years. They are always there to help answer questions and give solutions to us for anything we need, they are awesome.

There is nothing not to like about this program. PE is always improving their software and listening to customers to make any advances they can from customer needs.

Amazing.

Easy to use and didn't require training. Quickly generates meaningful data and reports needed to address business challenges and track results.

Would love an IOS application for Iphone! Can live without this though.

Overall experience is good. The software satisfies needs of my clients and I find it useful to use it to help plan actions for my clients to increase employee satisfaction.

The software helps to analyze data in a way that is easy to read and see. The best feature I like is how it provides recommendation on action to take, based on the survey results. I was able to use this software with many of my clients and help to tell a story about their employee's level of engagement and pinpoint specific areas for improvement

You will have to use a specific set of questions to get the best results/use the software capability to the max. You'll get to see the result as is, with little analytic tool if use customized surveys. It could be challenging to navigate the software too when you have fewer data and not sure which analytic tool should be used (for example, the hotspot analytic function would be less helpful with small data).

No issues

People Element focused on designing the process around what our needs were. There are times when there are challenges dealing with a recently separated workforce. People Element is very transparent on successes and where they did not meet their expectations. Most important to me was the responsiveness. Adhoc reporting, changes in process and general responses are always timely. Another plus was the assistance in interpreting the information, so I could focus on action plans.

I don't think there is a least. In person conversations can be more effective, but not as efficient as the process of pre-determined questions.

Overall, not very pleased. The system had an upgrade making it harder to blend survey data. We had a "glitch" in the survey that allowed others to see what the last person submitted when using a shared kiosk. No real explanation on how the "glitch" happened even though we had strongly stressed the need to build trust up front.

Creating reports is not very challenging.

Difficult to export or analyze data. The system seemed constrained. The company's focus seems to be heavier on transportation (over the road) than other industries.

We used the software to roll out a provider wellness survey. Love how the results break out the top suggested areas of action for each dept.

Easy to use and multiple resources on the webpage to help with any questions along the way.

No Cons come to mind immediately. Found the software very user friendly.

My overall experience was not positive and I have returned to using Survey Monkey. It interfaces with our LMS more easily and is universally recognized by the user base.

I am okay with the interface that the end-user sees.

We were considering moving away from Survey Monkey for our department because the HR team had invested in PE to conduct an employee satisfaction survey. I tried to adapt to the system through the pdf documents and through building surveys. I found the instructional documents to be only moderately helpful and experienced way more frustration than satisfaction with the product. It offered fewer options in function than our Survey Monkey account and in the end did not offer branching ability which is key to some of our surveys. After a 15 minute search through the documentation to learn how to change the name of a survey after copying a master survey for use I abandoned the product completely for its lack of intuitive interface.

[SENSITIVE CONTENT HIDDEN] makes the experience exceptional.

The ability to add/remove demographics depending on whom I'm presenting to.

At this point, for what I use the software for, I don't have any cons to report.

I'm glad we have this tool to use, but honestly the results are hard to read or understand unless you do training, which not everyone has time to do. So, the reports (when they work) are great, but don't always work.

Not very user friendly. Reports are hard to find and sometimes combine multiple clients, which means I can't use the report to share. When speaking with my clients to help read the results, not all questions that were asked are included in the results, so that is a problem.

Service has been excellent but the UI for the platform itself can use some help.

We liked how easy it was to use, build surveys and roll them out to our employees. We were also drawn to the excellent level of customer service provided.

The features are limited and there is not much room for customization. There is also no API for HRIS integration which makes is difficult to have a constant update of our employees.

Excited to use this new service with our fleet and hoping to get honest feedback so we can grow as a company

We were able to customize our questions to fit our business as the users taking this survey will not be employees of the company

Its a new product, it would not be fair to pick something I do not like without having it go live to our fleet first to see how it works and how it goes

Overall our experience has been positive.

We utilize People Element for our Executive exit interview reporting. This allows us to track the high performing executives that leave our company and find out the true why behind their departure.

Reports can be a little genetic at times. We have requested additional data points to display different viewpoints for our project and that has been accepted successfully.

The data...when you can find it! I appreciate the data and the value it brings.

I do not find the software user friendly or intuitive! I struggle almost every time I access the system to find what I am looking for.

The real-time dashboard is very useful. I like the reporting capability of the system.

The software isn't integrated with our internal system (Premier) or our data analytics system (People Analytics). I'm not fond of how a separate log in is required to access the program versus having a single sign-on. I hope that the benchmarking will be expanded in the future to include other industries, like Real Estate/Property Management. I'm also not fond of how custom questions have to be translated outside of People Element and then incorporated into the survey where we have to work with MasterWord to get the questions translated into another language.

Easy to set up and run data reports. Customer support has been awesome.

I wish I could increase the font size and color of the survey section headers