Ascender Payroll and HCM vs QuickBooks Time

RATING:

4.1

(42)

Ascender Payroll and HCM has 42 reviews and a rating of 4.12 / 5 stars vs QuickBooks Time which has 6754 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (42)
4.7 (6754)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 5, 2022
April 25, 2024
Pros/Cons
  • Pros

  • The support we received from representative and the Helpdesk was excellent.
  • The software is very straightforward to use and has successfully been rolled out to our business with great buy in from staff who previously have not worked with an online system.
  • Cons

  • The only negative is that the staff within the administration area have found it difficult to create tangible objectives but we are working on this.
  • Having to continually correct the mistakes made in payroll outsourcing through Ascender.
Read all user reviews
  • Pros

  • I really like that I can use it on my laptop or phone and switch between the two, plus the job-costing feature is fantastic.
  • This integrates great with TSheets it allows you to work through all the time cards with ease and get people paid on time.
  • Cons

  • That being said, it is more of a personal annoyance to me than a hindrance and I would not let this be a game stopper for anyone.
  • I really dislike the amount of redundant features advertised as individual separate features. It was frustrating to say the least.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos