Criterion HCM software


5 reviews(5.0/5)
5 reviews(5.0/5)

Criterion HCM is an integrated HRIS system with Payroll, HCM and suite of essential HR features. The system uses a modular approach to make sure that each client can start with basic modules and then expand as the requirement grows.

The employee self-service portal keeps track of the overall flow of information within the workplace and helps employees manage the accuracy of their own data. The overall look of Criterion HCM's portal can be adjusted to fit each business's brand; customization options include the ability to white label the product to support a company's needs.

The payroll functionality streamlines the overall payroll process and integrates it with HR features to keep track of time and attendance. All taxes can be filed directly from the system and tax reports can be generated for employees.

It is suitable for businesses in a variety of industries, including legal, financial, nonprofits and education.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

5 Reviews of Criterion HCM

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  • Susan from CHELCO

    January 2018

    Good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

    Cons

    Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Megan from Gibson

    Specialty: Consulting

    Number of employees: 11-50 employees

    January 2018

    System is great, data upload is iffy, customer service is acceptable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

    Cons

    The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Peggy from Idaho Courts

    Specialty: Other

    August 2014

    ESS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

    Cons

    It runs a little slow sometimes, but there is really nothing I don't like.

  • Jimie from Florida Fruit & Vegetable Association

    Specialty: Other

    August 2014

    FFVA uses HR, Payroll, & ESS

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ease of use and the efficiency of the support staff.

    Cons

    The products we use don't really have any downsides.

  • Laura from Dickinson Wright PLLC

    Specialty: Legal

    August 2014

    Criterion HCM - Perfect Software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I always get fast and great help from the customer service department. The system is easy to use.

    Cons

    I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.

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