Criterion HCM is an integrated HRIS system with Payroll, HCM and suite of essential HR features. The system uses a modular approach to make sure that each client can start with basic modules and then expand as the requirement grows.

The employee self-service portal keeps track of the overall flow of information within the workplace and helps employees manage the accuracy of their own data. The overall look of Criterion HCM's portal can be adjusted to fit each business's brand; customization options include the ability to white label the product to support a company's needs.

The payroll functionality streamlines the overall payroll process and integrates it with HR features to keep track of time and attendance. All taxes can be filed directly from the system and tax reports can be generated for employees.

It is suitable for businesses in a variety of industries, including legal, financial, nonprofits and education.



6 Reviews of Criterion HCM

Overall rating

5.0 / 5 stars

Showing 1 - 6 of 6 reviews

October 2018

Adrian from Pru Life UK

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Very much pleased with Criterion HCM

Overall, it's a reliable app that allows me to access my information anywhere, anytime. Though, it wouldn't hurt to add more features to make it more comprehensive.

Pros

I love using this software especially when I'm at home. I can easily access my payroll information- very accurate and convenient.

Cons

It has fewer functionalities compared to what we've used before. But it makes it easier to use and simpler, so I don't really mind.

January 2018

Susan from CHELCO

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Good

Pros

It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons

Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

January 2018

Megan from Gibson

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

January 2018

System is great, data upload is iffy, customer service is acceptable

Pros

I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Cons

The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

August 2014

Peggy from Idaho Courts


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2014

ESS Review

Pros

I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

Cons

It runs a little slow sometimes, but there is really nothing I don't like.

August 2014

Jimie from Florida Fruit & Vegetable Association


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2014

FFVA uses HR, Payroll, & ESS

Pros

I like the ease of use and the efficiency of the support staff.

Cons

The products we use don't really have any downsides.

August 2014

Laura from Dickinson Wright PLLC


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2014

Criterion HCM - Perfect Software

Pros

I always get fast and great help from the customer service department. The system is easy to use.

Cons

I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.