Performance Culture is a cloud-based performance management solution that helps managers and employees manage and analyze performance through continuous coaching, timely feedback recognition. The solution is designed to align company goals with employee expectations, coach employees on both performance and key behaviors, and manage team members using the performance values matrix.

Key features include CHECK-INs that allows Managers and Employees to give frequent feedback, PERFORMANCE REVIEWS that include self-assessments, multi-manager feedback, and reporting, 360 DEGREE FEEDBACK that supports both peer and client feedback, LEARNING LIBRARY which is used for onboarding and developing employees and EMPLOYEE SURVEYS that help managers measure workplace satisfaction and employee engagement.

Forms can be customized to support company’s process like changing or disabling ratings, changing questions, and enabling or disabling features. Performance culture offers services on a monthly or annual subscription basis that includes support via phone, email and other online resources.



37 Reviews of Performance Culture

Overall rating

5.0 / 5 stars

Showing 1 - 20 of 37 reviews

November 2018

Alexis from The Southwest Council, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

User friendly, professional software

We are just getting started and not all of our team is using the software to its full potential, but this is a step in the right direction.

Pros

It is easy to follow and has excellent customer support.

Cons

Perhaps it could use some graphics and a PC "mascot" to point out specific features on each page.

Response from Performance Culture of Performance Culture

Replied November 2018

Thank you for your review of Performance Culture Alexis. We appreciate your partnership and support.

November 2018

Audrey from Coastal Beverage Company, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Performance Culture

Performance Culture offers a simple, concise, and affordable platform for measuring KPIs, adherence to behavioral expectations, and cultural fit. The system encourages forward-thinking vs. history reports, which is a modern and unique approach to performance management. This tool has prompted great coaching conversations that have resulted in measurable improvement. There are many reporting tools available and supportive tips and training. The Performance Culture team checks in with us regularly to offer tips, guidance, and communicate new features.

Pros

The ability to clearly define and communicate behavioral expectations and requirements.

Cons

There is nothing that I dislike about the software. It's extremely user-friendly. It would be amazing if there were a mobile app because much of our workforce is comprised of field employees who don't generally work in an office.

Response from Performance Culture of Performance Culture

Replied November 2018

Thank you, Audrey. We appreciate your partnership and support.

October 2018

Kim from Keyser

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Impactful Perfomance Management

We decided on a performance system as a strategic effort to become an organization of high performers with high supervisor accountability in that process. Performance culture perfectly aligns with our company operating system and coaching philosophy. In addition their team is very knowledgeable, extremely helpful and passionate about setting our company up for success!

Pros

Simple, customizable, abundance of resources, meaningful reporting (performance matrix)documentation system so nothing is missed

Cons

I'm new to the software (first 6 months) so I have not determined any at this time.

Response from Performance Culture of Performance Culture

Replied November 2018

Kim, thank you for your review. We appreciate your partnership.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great Product

Our company is currently in the process of implementing Performance Culture to add additional structure to our assessments as well as provide employees a way of openly communicating with management on there goals and professional development.

Pros

The software allows an employer to quickly and easily set customized check in and reviews for employees or group employees through templates.

Cons

We are just implementing the Performance Culture system and have not run into any Cons yet.

Response from Performance Culture of Performance Culture

Replied October 2018

Thank you for your review. We appreciate your partnership and support.

October 2018

Sid from Vaco

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Performance Culture

Performance Culture has been an amazing tool that has helped us become more organized and consistent with the way we communicate and measure our employee's performance/goals.

Pros

The software has helped us create a common and accurate language for truly measuring performance objectives and core tenants, and the four block dashboard creates an excellent visual for tracking growth and areas for improvement from review to review.

Cons

Overall pleased, but would like to see enhancement in their dashboard reporting functionality.

Response from Performance Culture of Performance Culture

Replied October 2018

Sid, thank you for your review of Performance Culture. We appreciate your partnership and support.

October 2018

Shelly from North American Signs

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Performance Culture

Could not be happier with the accountability the system is creating within our culture. It's very custom and feels like something only the largest of companies could afford. So happy we've partnered with Performance Culture.

Pros

I continue to be amazed at how robust and intuitive the system is in all facets. You can tell it has been well thought out by those that have experience actually working with people in performance planning. They've thought of everything and at a price point any business can afford.

Cons

I've yet to find anything about the system that I don't like.

Response from Performance Culture of Performance Culture

Replied October 2018

Thank you for your review, Shelly. We appreciate your partnership and support.

October 2018

Jenny from Crossroads Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Performance Culture Review

It's been great!

Pros

I like how it organizes all areas of employee leadership and development from weekly check-ins to quarterly reviews.

Cons

I wish there was a little more customization specifically adding custom buttons/links on the dashboard and custom questions on the surveys.

Response from Performance Culture of Performance Culture

Replied October 2018

Jenny, thank you for your review of Performance Culture. We appreciate your support and partnership.

October 2018

Donna from Wine and Spirits

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Performance Culture - a step above

Performance Culture has brought our quarterly and annual reviews under control, no more missed reviews and has proven to be the best way to get a handle on the process.

Pros

Performance Culture is the best way to keep communications open between employees and managers. This allows the employee to feel heard and acknowledged.

Cons

A few built in questions that are linked were not able to be edited.

Response from Performance Culture of Performance Culture

Replied October 2018

Donna, we thank you for your review. Performance Culture appreciates your partnership and support. We are always looking for ways to better serve our clients.

October 2018

Robin from Child Care Aware® of Missouri

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Review of Launching the Platform

We are able to house all staff/supervisor meetings to track programmatic operations conversations versus them all living in separate spaces. New to our organization's culture is the periodic check-in with employees so they are aware of their progress, successes, and areas to work on over the course of a year instead of random conversations and the dreaded once a year sit-down review where no one really gets much out of it. I have a had strong desire to change the performance review structure and Performance Culture aligns with the tone I am establishing within our organization.

Pros

The customer service support has been fantastic, very much one-on-one to help me with getting the platform launched in sections so I'm not overwhelmed and so I'm not overwhelming my staff.

Cons

No comment here as we're just getting started using it.

Response from Performance Culture of Performance Culture

Replied October 2018

Robin, Thank you for your feedback. We appreciate your partnership and support. Please don't hesitate to reach out if you have any questions. Thank you.

September 2018

Jordan from Sunland Home Care

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Wow, Amazing To Help Cultivate Company Culture!

Pros

It's amazing how Performance Culture helped us to keep our key metrics in front of our staff to ensure they understand our company goals and culture down to the core! It's been such a game changer out in the field when they train right before client interaction!

Cons

There isn't much to say about Performance Culture other than it's been such a huge benefit to have this platform in our organization!

September 2018

CHERYL from OAL

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2018

Performance Culture

We are trying to engage everyone to have good behaviors at work to great an improved culture. The first review quarter feedback has been very interesting and helpful. I am excited for the next quarter.

Pros

The ability to measure performance AND BEHAVIOR engages all staff to participate.

Cons

I think there are some features that could be added to improve a manager's time efficiency in the system.
1. Allow user preferences for team lists (auto alphabetize, not by review number)
2. Be able to save/sign a review and send email link all in one step along with copying the review forward.
3. team email functionality to send out self assessment notification all at one time - not individual emails.
4. Ability to create next quarter review without locking the ability to add employee goals. quarters/meetings overlap. It would be nice to build future quarter reviews prior to review meeting so we can add new coaching notes.

Response from Performance Culture of Performance Culture

Replied October 2018

HI Cheryl, Thank you for your review. It's great to hear the positive impact we are having. The cons you list are great suggestions. We will discuss at our next team meeting. 1. Allow user preferences for team lists (auto alphabetize, not by review number) We can make that happen as a default. You can sort by name now by clicking on table header. 2. Be able to save/sign a review, send email and copy the review forward. We will look into this. It's a great suggestion. 3. team email functionality to send out self assessment notification all at one time - not individual emails. You can set auto-reminders in company settings to notify employees automatically. 4. Ability to create next quarter review w/o locking the ability to add employee goals. quarters/meetings overlap. It would be nice to build future quarter reviews prior to review meeting so we can add new coaching notes. We will f/u to better understand the need.

June 2018

Allen from E.C. Barton & Company

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Experts in the field of performance management and their products shows it.

Pros

The product supports regular conversations and people development. It is easy to use and there is great support, not just on the software but more improtantly on the process of successfully coaching your people.

Cons

No major cons at this time. The company has been open to discussing any enchancememts we would want or custom content.

Response from Performance Culture of Performance Culture

Replied June 2018

Thank you for your review, Allen. We appreciate your partnership and support. Please let us know if there is anything we can do to better serve you and your team.

June 2018

Scott from Kregel & Company CPA

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2018

I have a tool at my disposal to communicate with team members about firm wide expectations

A formal tool for aligning culture, expectations and performance of our EE's

Pros

I have a tool at my disposal to communicate with team members about firm wide expectations. I have the ability to document activities with individual team members and to capture that information on a real time basis. This is important because our memories are short and having things documented is helpful for those future discussions. I like the ability for both parties to participate by documenting things.

Cons

I'm not sure I understand how the ratings are calculated - is it just the manager rating or is it a combination of the EE and Manager ratings? Is there a way or place for a manager to document activities without the EE seeing those written items. These items are often reminders that I as the manager want to document to be able to discuss later with the employee.

I am confused about the order in which notifications are to be sent for starting a review and for ending a review. What does the manager need to do and what does the EE need to do?

Response from Performance Culture of Performance Culture

Replied June 2018

Scott, thank you for your review. We will reach out to answer your questions. Thank you for your partnership!

June 2018

Mary from Morrell Group

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2018

So far, so good

Pros

Chose this system for our Performance Management tool for my company of 150+ employees. The customer service is top notch and the software is customizable! So far, I've received great feedback from our users as well!

Cons

The sort feature is not always user friendly as each time I click into a record and then exit, my sorting has gone back to the original format. Not a deal breaker, but a bit of a hassle.

Response from Performance Culture of Performance Culture

Replied June 2018

Thank you for your feedback Mary. We will investigate the filter/sort feature further. The support from Morrell Group is greatly appreciated.

June 2018

mary from Sinatra & Company Real Estate, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

so far so good, in the process of rolling out.

Pros

I love the check-in feature so that employees and managers can keep track of thoughts throughout the review cycle.

Cons

I really haven't found any cons to this point. I am new to the software. It is a bit cumbersome to edit a review, but otherwise I like everything.

Response from Performance Culture of Performance Culture

Replied June 2018

Thank you for your review. We appreciate your feedback. The support from Sinatra & Company Real Estate, LLC is appreciated.

June 2018

Dale from Three Rivers Senior Services, Inc. d/b/a Home Instead Senior Care

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

We signed up to help with our performance reviews and with developing a performance-based culture.

It gave us the ability to centralize our performance amangement.

Pros

It is full of features and options which help with the ability to tailor each portion of the program to our needs. I also like the ability to include our own training videos and documents in the library with the power to assign them to individuals on our teams. The ability to use preselected core values or create our own has also been a great benefit as well as being able to schedule performance reviews on varying intervals.

Cons

Not a "con" necessarily, but the sheer volume of options can be overwhelming if one doesn't take the time to go through the training modules on using the systems. However, the support team is amazing and can answer any question you have.

Response from Performance Culture of Performance Culture

Replied June 2018

Thank you for the review and the opportunity to work with Home Instead Senior Care!

June 2018

Carolyn from Guideposts

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Our team loves it! Simple and easy to use but very effective for managing goals and assessments.

Automation and one place to hold all our feedback on assessments and goals.

Pros

Ease of use. Some of our users are not very tech savvy but there have been no issues. Love the check ins, library and learning videos.

Cons

Nothing so far! We have only been using the system for a short while and employees have embraced it. If there were issues, I would hear about them but all we've gotten is praise.

Response from Performance Culture of Performance Culture

Replied June 2018

Thank you so much for the review and the opportunity to serve!

June 2018

Melissa from Partnerships in Community Living, Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

All of the support specialists within the company are easy to access and work with.

Pros

It can do so much, and is very easy to use for anyone used to online platforms. The support team is wonderful at answering questions and being responsive to any need.

Cons

There really isn't anything. Maybe an app for mobile? Though I will say that PCS works really well on mobile browsers.

Response from Performance Culture of Performance Culture

Replied June 2018

Thank you so much for the review and the opportunity to serve!

June 2018

Carrie from Mission Affiliated Partners

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Amazing customer service and great platform for employee performance management!

Easy performance management system from a company with similar values to our own. Straightforward way to put performance reviews together and store information.

Pros

My favorite piece of this software is the performance-values matrix; it gives our team a visual way to look at employee "fit" and open up conversations with individual employees about their performance and development. It's also a great system for organizing and storing employee records.

Cons

I wish there was a way to edit the performance review templates. With our quarterly review cycle, some of the questions can become repetitive, so we don't use them, but it would be nice to be able to remove them from the review when we don't use them during the review period.

Response from Performance Culture of Performance Culture

Replied June 2018

Thank you for the review and the opportunity to work with Mission Affiliated Partners! We are pleased to say we now offer a performance review template! This allows you to assign the review out to several individuals at once. The template is very flexible. The removal and creation of performance objectives and behaviors can be done easily.

February 2018

Iman from 21st Century Expo Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

My experience has been very pleasant. The performance culture team was helpful during every step.

I was able to think through what I needed from my team to achieve our departmental goals and at the same time communicate it in a way that allowed an open dialogue with my team on ways to help them achieve their objectives. It took performance reviews from being static to a dynamic cycle of professional and personal development coaching.

Pros

I like that Performance Culture has thought through the entire cycle of performance management and the software accurately executes what needs to be done to perform and manage performance reviews.

Cons

I know the goals section is a new addition, but in the future, I would like to have the goals communicate with the performance reviews.

Response from Performance Culture of Performance Culture

Replied February 2018

Hi Iman, Thank you so much for giving us your review! We love helping people and organizations be their best. We will integrate the goal management feature into check-ins and performance reviews within the next couple of months.