- One stop performance management, everything you need in one place, configured to suit your organisational needs - Access to reporting - easy to monitor use and engagement - Second line support is second to none - responsive and helpful providers - Continual developments and updates to functionality

Some limitations to configuration e.g. one-to-one templates although this can be fed back for future development of functionality

The experience has been excellent to date. We were giving access to the portal to test and evaluate and provided with the time to do this without being hassled by constant sales calls. The roll out to the business was exceptionally smooth and the team at Performance Hub were extremely responsive to our requests for support with integration and delivery. Ongoing technical support has been superb - quick response times with friendly service. Definitely recommend.

Ease of use - the application is intuitive, requiring minimal tuition for new users to become competent at accessing and using the portal. The ability to store all performance related records in one place makes it a lot easier for managers to record, track and reward performance. The way in Performance Hub presents objectives and key measures was also a positive as we were looking to move to an OKR approach, which this suited. Strategically, it allows us to present every member of the team with a view of how their objectives fit into the wider picture, allowing us to visually present the golden thread, allowing people to see how they contribute to the success of the business.

Not necessarily things we did not like, but more observations about what would be useful to us: 1. A separate 'performance improvement plan' option, where a specific short term action plan can be created to address particular performance issues for an individual that sits outside of the normal process. 2. Documents/images/links - ability to upload images to appraisals, or links to documents would be a useful feature to have

Very positive feedback form users so far. Customer service has been fantastic

PerformanceHub was easy to set up with the help of our contact initially and now the admins can make any further changes required or ask for help.Users say the appraisal format is clear and concise with a detailed explanation of the company’s core values. Objectives tabs are user friendly, they particularly like the feedback tool which the management team have used to gain essential feedback internally and externally on individuals' performance.Perfect for recording informal meetings and having the ability to look back and refresh your thoughts.

As with any new software we are currently learning what it can and can't do. Different users sometimes want slightly different things and we can't accommodate everyone.It would be useful if bigger objectives could be broken down into sub goals/tasks that feed into the overall

Overview wanted a single tool to flow business objectives across the business and to ensure that constructive discussions where occurring between line managers and their teams regularly. Performance Hub has become how we work and is used across the entire organisation.

* Ease of use * Simplicity of commercial model * Ability to focus entire business on business goals * Ability to use the same tool across the entire business * Enforces the application of an audit-able performance management approach

* Spell checker is US (lots of zzzz's) is this configurable * Would be useful to be able to add hover text over data entry fields to reflect to users how Overview is using these fields

Excellent; I cannot speak highly enough about this product or the supplier. Cogendo are super-responsive to their clients. If they cannot give you exactly what you are asking for, they will always try and find a workable solution. Cogendo are continually developing the product and adding new functionality; they keep you updated of new developments and manage updates from their end with little or no input required by you as the end-user.

As an administrator of the system, the maintenance and update of the system is very simple. Adding, updating, deleting and exporting records is super easy. It is essentially a low-maintenance product. The probation manager function was excellent; it saved me having to maintain multiple spreadsheets and did the prompting of line managers for me. The 121 function is an excellent tool particularly when dealing with issues of performance management. If you can encourage line managers to use this tool, it means all of the record-keeping about the direct-report's performance is stored in one place in a completely transparent way. The ability to customise the objective setting and appraisal process to fit our business's requirements e.g. defined standards of conduct and behaviour in the probation review.

I really cannot think of anything negative to say about this product.