Performio

RATING:

4.33

(328)

About Performio

Performio's sales commission software is designed to be user-friendly and intuitive, with guidance and dedicated support from our team to help you get started. Performio simplifies commission management and provides you with the tools you need to run your business effectively by ensuring your calculations are correct 100% of the time. We'll help deliver ROI across the business by breaking down complex data and providing insights on how to maximize performance.
Performance Reporting and Dashboards
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Performio Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Performio

1 - 5 of 331 Reviews

Toni

1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Performio feedback

Anonymous

201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Performio Review from a user

I can see where my performance falls, and the teams impact on my overall compensation, better planning, and budgeting, makes my spouse happier as well.

PROS

Transparency of my statements, as well as ease of understanding. Click two buttons and you have the full report, ready for review and clarification.

CONS

Speed to load at times is rough, more a function of my wi fi connection than the software itself.

Ruth

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

You'll need a full time Performio Administrator

Frustrating. They're super helpful during Zoom calls, but then leave it in your court to make changes. Then something breaks. Then you submit a support ticket. Then it get's fixed. Then something else breaks. Extremely frustrating to go back and forth with this.

PROS

In terms of ease of use for our sales reps, it's fantastic. Simple and modern interface allows for quick adoption and understanding for the team.

CONS

Much like you need a Salesforce Developmer/Admin, you need a Performio Developer/Admin because something is ALWAYS needing configuration. Performio has very fast customer support, but deployment took 6 months, and they hit you with a hefty change bill every year when you need to make major adjustments to compensation plans. They expect you to know how to do everything, and offer very little training / resources.

Reason for choosing Performio

Simplistic view / ease of use

Shane

Mining & Metals, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2022

Commission

PROS

Ability to see sales for the month. I just wish it was in real time where it stayed updated

CONS

It does not show your commission in real time they only update it twice a month

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

All good

Great. No issues. Clean and easy UX. We also have a complex legacy commission structure and pay out in years two and three. Performio handles those past closed deals and commissions with ease. WIth our last solution, my team would have at least one error per period. Thus far, very few, minor issues, that are detected faster and resolved sooner. That leaves the reps paid and happy!

PROS

Performio is a great solution. We used a blend of homemade and SFDC systems that created a lot of labor issues around governance, disputes and automation. Items were missed, and trust is lost.

CONS

Nothing as of yet. I just wish I had more commissions in the software... but that's my issue.

Reasons for switching to Performio

ease of use