Perked! Software

Perked! Software

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About Perked!

Perked! is an employee feedback and people analytics platform designed using organizational psychology and data science. Through employee engagement and continuous pulse surveys, advanced data analytics and a reporting dashboard, Perked! can help identify strengths and areas for improvement in real time. People decisions are supported with advanced employee demographic segmentation (team, tenure, location, etc.) and topic and text analytics for employee comments. In addition, users can clarify and acknowledge employees’ feedback by responding to their comments while maintaining employee anonymity. Perked!’s cloud-based platform caters to businesses across various industries, such as technology, manufacturing and banking. ...
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Employee feedback

Perked! User Reviews

OVERALL RATING

Showing 2 reviews

Liz

Company size: 1,001-5,000 employees

Industry: Food Production

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Perked! is easy to use + people insights are useful and actionable

Helped us manage employee morale in a time of change and be more responsive to issues.

Pros

It was very easy to setup and get started. Mainly because the team at Perked! helped us do most of the setup. As for ongoing management, Perked!'s system automates sending out short pulse surveys to measure engagement and drivers of engagement and collects and brings together interesting insights based on employee feedback. Love the real-time dashboard and different ways you can filter comments, segment results and dissect an issue to understand root cause. It has allowed me and my people team to focus on what matters - action on the feedback and improve employee morale and motivation.

Cons

Nothing comes to mind. Whenever we had any issues, their customer support was quick to respond and resolve. If you're transitioning from an annual survey, make sure you communicate this change clearly.

Vivian

Company size: 201-500 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

Perked! team going above and beyond to respond to our needs

Pros

- User friendly, easy to set-up, intuitive feedback flow - Our team values having the direct, continuous and anonymous channel of feedback with our leadership team - Flexibility of the feedback cadence (we adjusted from quarterly to monthly as our team found it useful to get more frequent feedback as we grew quickly) - I can respond to comments and clarify issues without breaching anonymity. - Perked! team is really helpful and responsive to our questions, big or small.

Cons

Can’t think of much so far. We had previously suggested to them about expanding time period comparison in the heatmap. I believe they’re working on that now.