What is Personio?

Personio is a web-based HR solution, designed to help SMB’s manage employee data, vacation and leave, salary, automated payroll, performance, recruitment, and more. By combining features such as job posting, applicant sourcing and tracking, onboarding, time tracking, email integration and document storage, Personio aims to aid businesses with their recruitment processes and employee tracking.

Designed to assist with applicant sourcing, Personio allows users to post job advertisements to over 350 job boards using the multi-posting interface, with applicant information automatically transferred to the applicant tracking system (ATS) when an application is submitted. Within the ATS users can input and share applicant feedback between team members and hirin...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

98 Reviews of Personio

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(51)

51

4 stars

(41)

41

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 98 results

November 2018

Janosch from INVERS GmbH

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Excellent, powerful product, great customer service and support

If I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further.

Pros

The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.

Cons

I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.

September 2019

Thomas from Brandstock Services AG

Verified Reviewer

Company Size: 51-200 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

A very good decision I am still proud of

Difficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software. But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs.

Pros

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort. Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Cons

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

Reasons for Choosing Personio

Originally becasue Personio was the only Provider with servers lokated in Germany (it was the time of the new data protection rules). And it was real SAS while one of the other products (the European one) would have to be customized with big effort (and costs)...

February 2020

Sebastian from Specialsitting GmbH

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

February 2020

Glorified database

This software was bought to help with payroll. In the end, it just became a database to store employee information. Payroll is much to susceptible to errors to be relied on. My pet peeve is that when one of many critical fields is not filled in, the employee is simply left out of the payroll without comment.

Pros

-pretty design -comprehensive onboarding -friendly support team

Cons

-missing sanity checks -convoluted layout -not customisable enough

Reasons for Choosing Personio

I needed a customisable product that didn't need specialised consultants to set up

February 2020

Lydia from Livario GmbH

Verified Reviewer

Company Size: 51-200 employees

Industry: Warehousing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Just perfect

Pros

What I like most about the operating system is that it contains a variety of functions, and as a result, covers the entire Personnel Department. From holiday requests to recruitment, every function is included. Since we have started using Personio, we have realised that we now spend more time on other HR tasks instead of a large chunk of our day being dedicated to administration tasks. I particularly like that our employees are required to work together with our department, and are automatically informed if they have failed to provide a doctor’s note for sick leave for example. Previously, we needed to constantly chase-up employees for documents such as these. Additionally, we now have a system that all employees from our Accounting and HR Departments can access, and no longer need to rely on confusing MS Excel spreadsheets.

Cons

I would say that I like everything about Personio. What I sometimes wish for would be an instant messaging option that could be used to send messages directly to employees via Personio. Besides this, we are very satisfied with the operating system.

September 2019

Anna from Brickblock

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great tool for monitoring all your HR related tasks

We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs. The benefits and time saving definitely outweigh the costs of this app.

Pros

The support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

Cons

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

Reasons for Choosing Personio

It's just superior to all the other tools out there.