---
title: "Personio Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Personio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Personio is a good fit for you!"
source_url: "https://www.softwareadvice.com/hr/personio-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Personio Reviews

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Reviews

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# Personio User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 318

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.4/5
- Value for money: 4.1/5
- Functionality: 4.1/5

### Rating distribution

- 5 stars: 156 reviews (49%)
- 4 stars: 126 reviews (40%)
- 3 stars: 22 reviews (7%)
- 2 stars: 6 reviews (2%)
- 1 star: 8 reviews (3%)

### Most mentioned pros

- Personio is the main tool we use in the team, we request time of, track our attendance there, we can super easily access our paycheck and control all contract related informations
- For the German Market they are very adequate and they can handle complex payrolling and the different bureaucratic administrative requirements in German labour and law.
- I love the fact that they made it easy and focused on just what i need to request holidays, view my work documents, request reimbursements and everything related to my employment.

### Most mentioned cons

- They sometimes lack specific localisation such as Netherlands holiday allowance.
- Lack of expense management, full payroll engine, historical data not very visual, T&D tab need more development.
- Unfortunately KPI tracking (for recruiting) is not a strength and a lot of data has to be drawn manually or cannot be tracked at all.

## Personio customer reviews

Showing reviews 1-25 of 318 (page 1).

### A very good decision I am still proud of

- Overall rating: 4/5
- Reviewer: Thomas K.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

Difficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software. But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort. Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

#### Cons

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

#### Reasons for choosing Personio

Originally becasue Personio was the only Provider with servers lokated in Germany (it was the time of the new data protection rules). And it was real SAS while one of the other products (the European one) would have to be customized with big effort (and costs)...

---

### Powerful, intuitive all-in-one HR platform

- Overall rating: 4/5
- Reviewer: Kira H.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Switching to Personio has completely transformed our daily HR operations by consolidating scattered spreadsheets, document folders, and disparate tracking tools into one single source of truth. Moving applicant tracking, time off, employee self-service, and pre-payroll into a single dashboard freed up our administrative bandwidth significantly. The user experience is clean, modern, and intuitive—our staff adapted to time tracking, document management, and leave requests almost instantly. While it takes initial effort to set up proper workflows and permissions, the time saved on routine administrative tasks makes it well worth the waiting process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I really liked the Centralized Data & UI, Having all employee records, organizational charts, contract documents, and history under one clean interface saves incredible amounts of time.Also the Employee Self-Service is extreamly convenient, The clean self-service portal and mobile app empower team members to update personal details and request leave independently, significantly reducing HR ticket volume.

#### Cons

The ​Add-On Pricing Model Tiered, pricing structure and add-on module costs (such as e-signature bundles or advanced productivity packs) can add up quickly for smaller teams.

#### Reasons for switching to Personio

Needed an all-in-one centralized platform to automate manual administrative tasks, streamline leave approvals, and reduce software fragmentation.

---

### So so tool for HR management

- Overall rating: 3/5
- Reviewer: Yuval P.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Functionality: 2/5

#### Pros

Their new ui is a bit more appealing than before. Still not easy to find what you need.

#### Cons

Hard to find what you need. Especially when related to documents. Response time is also lacking.

---

### Personio: Great for Daily HR, But Chat Needs Work

- Overall rating: 4/5
- Reviewer: Estrella A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

For over 2 years, it’s been our reliable daily HR app. While it completely lacks project management features, it offers solid value for money and keeps our day-to-day workplace requests simple and straightforward.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

It’s incredibly easy to use for daily HR tasks. Requesting time off, tracking hours, and checking my payroll documents takes just a few clicks, which fits perfectly into my engineering workday.

#### Cons

The built-in chat and messaging features for HR requests can feel buggy at times. When issues pop up, customer support takes too long to respond to our internal tickets.

---

### All-in-One HR Solution That Scales with Us

- Overall rating: 5/5
- Reviewer: Polly F.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

We’ve been using Personio for over two years and it’s been a great improvement. Before, we relied on multiple tools to cover what Personio now offers in one place. Having everything consolidated — from employee records to time off management — makes our processes much more efficient. We also appreciate how easily it integrates with other tools like our expense management software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is easy to navigate with a great user experience. We love how it gives a clear overview of all colleagues across the company — it really helps us stay connected and organized.

#### Cons

Nothing major, the newest updates in the design look good but I need to learn how to walk through it. Overall, Personio works very well for our needs.

#### Reasons for switching to Personio

We were glad with personio, and wanted to integrate our process in one software to gain efficiency and reduce costs.

---

### Highly flexible HR software with a tailor-made solution and good advice.

- Overall rating: 5/5
- Reviewer: Valary B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Our processes in recruiting and HR management have been streamlined and have become even more efficient. We now have a faster and better overview of the current status and can share this information with the relevant stakeholders. Decisions are now made more quickly and are transparent to all parties involved.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The solution can be tailored precisely to individual needs. The system is very clear and prioritizes the most relevant aspects. Personio's consulting services are very helpful and you can greatly benefit from their wealth of experience gained in other projects. Highly recommend overall!

#### Cons

I don't have any fundamental suggestions for improvement. Personio offers the possibility to map all HR processes in a user-friendly tool. Automations, workflows and task lists can be created quickly and easily, this reducing manual work for me.

---

### One central HR system; Includes every conceivable function.

- Overall rating: 5/5
- Reviewer: Joy L.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Our processes in recruiting and HR management have been streamlined and have become even more efficient. We now have a faster and better overview of the current status and can share this information with the relevant stakeholders. Decisions are now made more quickly and are transparent to all parties involved.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Offers all HR-relevant modules in a single system, eliminating the need for duplicate system and data maintenance. Within each module, we can also customize the new processes to our specific needs. Workflows are easy to configure and result in almost fully automated processes.

#### Cons

Due to the many features, we sometimes need help with configuration. However, Personio support is easily accessible and very helpful, so we rarely need to contact them.

---

### Great for everyday employee management

- Overall rating: 4/5
- Reviewer: Ramón N.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Personio has been very positive. It is a useful platform for centralizing employee information and managing everyday HR processes. It is particularly easy to use for regular employee management, although I think the administration and configuration side could be more intuitive.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Personio makes employee management simple and efficient. Managing holidays, absences and employee information is straightforward, and it makes many day-to-day HR tasks much easier.

#### Cons

Some of the configuration and admin settings are not very intuitive. Certain options can be difficult to find, and setting up or changing more advanced configurations sometimes takes longer than expected.

---

### Personio is Great

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Photography
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall this is a great product and I have no plans of changing it anytime soon. I can do all my administrative task

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Personio is great value for money and the customer support is fantastic. I can manage payroll and employee management, and the learning curve is very quick

#### Cons

I did not have any problems, that I can identify. And to be fair I had a bit of issues understanding the process automation, but I understood it quickly

---

### Solid for payroll, but clunky for other HR needs

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, we're happy, but we use other additional tools for HR processes like onboarding, offboarding, hiring.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

- Payroll is easy to set up and runs smoothly with minimal effort - Simple connection with our tax advisor and straightforward document sharing with the team - Time off, absence, and sick leave management works very well

#### Cons

- Other features are difficult to use and not very flexible - Onboarding and offboarding are heavy processes with limited customization. e.g. once an item is checked, it cannot be unchecked. Only templates are available, so every new employee requires a new template (no way to add additional tasks) - Navigation is tricky and often unintuitive - Support is complicated, only the owner can contact them, not even an admin

---

### Easy to use tool - easy to handle for employees

- Overall rating: 4/5
- Reviewer: Christoph B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use tool - widely accepted through the company, also for all entities and countries. Needs little to no onboarding from user side.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Time submission, absentee, vacation, leave mgmt all in one place. Nice visualization for org structures and easy to self service for employees

#### Cons

Document management such as reference letters are difficult to handle, little automation to write and create.

---

### Helpful for the on- and offboarding process

- Overall rating: 4/5
- Reviewer: Simone K.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has very good features, I enjoy the options for example for peer and management reviews, but the usability could be improved.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I was easy to keep an overview over what still needed to be done, it made the onboarding and offboarding process very easy

#### Cons

I am not a big fan of the layout, it is unnecessarily complex and easy to miss things

---

### Robust HR Management Sytem

- Overall rating: 5/5
- Reviewer: Abdul-Gafar A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Very useful tool for all-round employee management

#### Cons

Can get quite expensive but at the end of the day it's worth the price

---

### The one-stop solution for better HR

- Overall rating: 5/5
- Reviewer: Isabel H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2019
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience with Personio has been extremely positive. It has allowed us to digitize and streamline our processes and workflows in a way that has vastly increased our efficiency and the quality of our services as an HR department. Personio has enabled us to very quickly move all our core HR processes to the software and makes it possible for us to handle them in a much more efficient, user-friendly way. The software has also been a great help to our employees, who can take care of their HR tasks much easier now, as well as our team leaders and managers, who now have a better way of administrating and supervising their team and making sure all tasks are taken care of. Working together with Personio's implementation and key account managers, as well as their customer support team, has always been a great experience. Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company. Overall, with its variety of features, Personio has opened countless ways for us to optimize our processes and offer better services, and has enabled us as HR to transform from a department preoccupied by administrative tasks to a true strategic partner.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders.

#### Cons

Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.

---

### Underrated But Very Advanced Cloud HR Solution

- Overall rating: 5/5
- Reviewer: Janelle B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

We've ad a great time so far with Personio for our HR work. We first set it up when the company was a lot smaller, and it's held together very well during our expansion. It has a very simplistic interface which is a big positive for us, the reporting features work well, and the ATS module is very detailed and has a lot of advanced features. 10/10 would recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The interface is much more up to date than the other tools we evauated. This made it a lot easier for us to start using it fully in te beginning, and has made it easy to maintain since. Other than that, we really enjoy the automated workflows for setting up alerts, emails, etc.

#### Cons

It was missing a couple integrations that we really wanted, and there's the odd bug here and there, but we don't really have anything too big to complain about

---

### Flexibility for HR

- Overall rating: 5/5
- Reviewer: Javier R.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is super easy to configurate, even without a tech background, and flexible if something needs to be changed.

#### Cons

Payroll is not yet covering all the singularities from all countries, and still a bit German regulations based.

#### Reasons for choosing Personio

Flexibility and developement of modules.

---

### All in all a great software with a wide range of helpful features for HR & high data protection

- Overall rating: 4/5
- Reviewer: Melina F.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2018
- Review source details: This review was submitted organically. No incentive was offered

All in all our company is very satisfied with Personio. Especially to emphasize is the very friendly customer service. Personio takes care of the needs and problems and tries to improve continuously. Furthermore we have to highlight that the bugs we had to deal with became much less.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Compared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important. It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc). The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience. Great price-performance ratio. From recruiting-side, a big plus is that you can easily customize the evaluation forms. In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).

#### Cons

Sometimes the reports are not correct or have bugs. For the recruiting area, there is still some room for improvement, for example, the integration with outlook. Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.

---

### Personio Review

- Overall rating: 5/5
- Reviewer: Kelly P.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

its Good Personio has very friendly people working for them and the tool does help a lot with day to day business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that its a easy to understand product and also the logic it uses is very simple and understandable too.

#### Cons

it has no buildable logic between fields which can cause for incorrect data and also personio is still very Germany focused it becomes very difficult for our other countries with the tool since it can not fully attend to their needs

---

### Intuitive,

- Overall rating: 5/5
- Reviewer: Peter G.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very positive. General usability is excellent.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I appreciated that multiple managerial functions that were previously in disparate systems (i.e. time tracking, candidate management, job postings) are available in a single place.

#### Cons

No strong drawbacks that I have observed.

---

### Awesome UI/UX with a large package of functions and options

- Overall rating: 4/5
- Reviewer: Lukas G.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Personio has a very modern and minimalist design. This makes it feel super simple and fast to use. In addition, the system comes with a very large package of functions and has a wide range of extensions available. Furthermore, the company responds to customer feedback and is constantly developing the products further.

#### Cons

Sometimes you may reach the limits of the available functions and setting options. As a result, you have to find workarounds in some cases. In general, I would like to see more individual automation options to make it easier to map our processes in Personio.

---

### A Futuristic Human Resources Management Platform.

- Overall rating: 5/5
- Reviewer: Asnath G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

It is simple to engage and communicate with employees in real-time with Personio.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how Personio automates daily human resources tasks thus eliminating manual and repetitive tasks.It is simple to recruit new employees with Personio.I like ease to track employees time with this tool.

#### Cons

I haven't encountered anything that is unpleasant with Personio as it suits best my human resources management needs.

---

### Userfriendly

- Overall rating: 5/5
- Reviewer: Monika A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

Love it! The Sales Manager and Implementation Manager were very helpful

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software is easy to use and all the most important aspects of HR can be portrayed in Personio. All employee data can be stored there safely. Also, Personio provides helpful webinars and lots of additional materials such as document templates, employee surveys, and best practices for any topics which are very helpful.

#### Cons

The Recruiting part is maybe a bit less intuitive compared to other software that specialize in Recruiting

#### Reasons for choosing Personio

Because it has good reviews and a strong reputation and because I used it in previous companies.

---

### Review of 1 year with personio

- Overall rating: 4/5
- Reviewer: Manuela N.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

all colleagues have an overview about their personal data and HR documents, they can see the absence of the team members (even with a exchange with our team calender) and the administration of holidays is quite easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's really easy to use and implement the tool. And I really like the support material - you can find very good articles about each topic and question and if I cannot find the answer there - I get quick help from the support team

#### Cons

some features are only provided on the basic level - but telling it to the support can help, one of my issues is now solved and a new standard in the protfolio. but it would be great to have the possibility to set a date when I want to send a message to a applicant.

---

### A must have tool for HR related stuff

- Overall rating: 4/5
- Reviewer: Shaista I.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It has become a regular part of my job. I clock in using Personio and it is very simple and straight forward. I can add multiple breaks in my daily hours log. All my information is stored at one place, and i got notification if any of my credential is expiring soon. The onboarding section and Vacation management modules are very handy.

#### Cons

It could be a little tricky sometimes for new users to get a hold of it, other than that, I dont have any complaints.

---

### Really helpful in office Management

- Overall rating: 5/5
- Reviewer: asad t.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The portal is really helpful in keeping the record of employee's information, payroll management and attendance.

#### Cons

Trainings module can be improved. New update on attendance is not easily interpretable.

## More reviews

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Personio Reviews, Pros and Cons - 2026 Software Advice