Personio

RATING:

4.3

(190)

About Personio

Personio is a web-based HR solution, designed to help SME’s manage employee data, vacation and leave, salary, automated payroll, performance, recruitment, and more. By combining features such as job posting, applicant sourcing and tracking, onboarding, time tracking, email integration and document storage, Personio aims to aid businesses with their recruitment processes and employee tracking. Designed to assist with applicant sourcing, the Personio Posting Bundles promote positions on the most relevant job boards in only one click – and at an exclusive price, too! Within Personio, users can input and share applicant feedback between team members and hiring managers, send emails to applicants using built-in templates, and store documents and notes regarding interviews. ...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Personio Pricing

Essential: from €3.76/ month. Professional: from €5.7/ month. Enterprise: price upon request. Prices vary depending on the number of employees and functionalities. Discounts apply for yearly payment plans.

Starting price: 

€2.88 per month

Free trial: 

Available

Free version: 

Not Available

Personio App

Personio Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Personio

1 - 5 of 189 Reviews

User Profile

Janosch

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Excellent, powerful product, great customer service and support

If I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further.

PROS

The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.

CONS

I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.

Anna

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great tool for monitoring all your HR related tasks

We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs. The benefits and time saving definitely outweigh the costs of this app.

PROS

The support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

CONS

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

Reason for choosing Personio

It's just superior to all the other tools out there.

Reasons for switching to Personio

Switched from an American to a German tool to align with GDPR rules and have more features.

Sebastian

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed February 2020

Glorified database

This software was bought to help with payroll. In the end, it just became a database to store employee information. Payroll is much to susceptible to errors to be relied on. My pet peeve is that when one of many critical fields is not filled in, the employee is simply left out of the payroll without comment.

PROS

-pretty design -comprehensive onboarding -friendly support team

CONS

-missing sanity checks -convoluted layout -not customisable enough

Reason for choosing Personio

I needed a customisable product that didn't need specialised consultants to set up

Janelle

Construction, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Underrated But Very Advanced Cloud HR Solution

We've ad a great time so far with Personio for our HR work. We first set it up when the company was a lot smaller, and it's held together very well during our expansion. It has a very simplistic interface which is a big positive for us, the reporting features work well, and the ATS module is very detailed and has a lot of advanced features. 10/10 would recommend.

PROS

The interface is much more up to date than the other tools we evauated. This made it a lot easier for us to start using it fully in te beginning, and has made it easy to maintain since. Other than that, we really enjoy the automated workflows for setting up alerts, emails, etc.

CONS

It was missing a couple integrations that we really wanted, and there's the odd bug here and there, but we don't really have anything too big to complain about

Anonymous

10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2023

Easiest to implement HR tool

We implemented Personio as Serdar Plastik's first core HR tool. Applicant & personnel management, payroll, employee forms and surveys, and approval flows were all shifted into the system in a short amount of time. It was very easy to set up on the IT side, but a bit harder to implement across the organization due to a lack of support documentation. But once we had it up and running:- It saved our HR team hundreds of hours from having to push papers around- Reduced human error - Provided us a more objective way to evaluate applicants- Increased our data integration abilities

PROS

It supports advanced automations which is fantastic because:1. The system largely eliminates human error and doesn't cause our HR staff a lot of issues.2. The data is sent over to our other tools very smoothly.

CONS

English support is a bit lacking. Also, there are recurring performance issues in the applicant management dashboard. We submitted a ticket but the issue wasn't solved for a couple months

Reason for choosing Personio

The other tools seemed unnecessarily expensive for the scale we were wanting to implement it in at that time