PetalMD is a cloud-based physician scheduling solution designed for businesses in the healthcare, medical and pharmaceutical verticals. The solution allows administrators to provide real-time schedule updates to physicians in a group, allow users to switch shifts according to customized specifications and receive physician non-availabilities through a single dashboard.
PetalMD points out discrepancies in a schedule, and should administrators dislike the suggested assignments, they can bypass them and setup manual schedules. Physicians can transfer or exchange tasks one-on-one or offer them up to a group.
Whatever changes take place, automatic email notifications can be sent to applicable members to keep them in the know. All information is updated in real-time on all platforms, including the dedicated iOS mobile app, where physicians have messaging and document attachment capabilities.
PetalMD offers services on a monthly subscription basis that includes support via phone, email and through an online knowledge base.
Michel from CHUQ
Employees number: 10,000+ employees
Saves a lot of time for me and my team during the planning. Real-time calendars eliminates risks of communication errors that used to happen before.
I like the app design of the calendar and the notifications on my mobile phone. It's much more easier to communicate any info related to the schedule, like absences or shift modification requests. A must-have for physicians with complex schedules. The features got the what it takes to address complexity.
I can't thing of anything, it does what it needs to do. Maybe too many features I don't need to use.
Stephen from Humber River Hospital
The out of the box solution for this software continues to disappoint. It works well enough to find out who in your division is on call. Also, the trading of shifts or calls using the marketplace works well enough. However, for a clinician on call, trying to find out who is on call in the hospital in other divisions or departments through a smartphone application is impossible without costly upgrades. Moreover, the computer dashboard for finding hospital-wide call rosters is not intuitive and requires the navigation of two screens and two tabs.
I would urge any IT professional in charge of this purchase to have a clear understanding of functionality at each price point. I would suggest pilot testing and a trial period before committing to a long term commitment with this software vendor.
DUNCAN from NEUROLOGY HOPITAL MONTFORT
PROS: intuitive, easy to navigate, useful bonuses like email notifications to group members automatically built in. Designers seem to have anticipated all of the tasks that would previously have been done manually by MD or admin assist (this is not usually the case with software replacing human functions)
Excellent telephone support: personable, no long wait or complicated menu selection, bilingual
CONS: has many additional features I don't use (may be useful to others). Have learned to ignore these. Not a problem at present, only a minor criticism but designers should exercise caution if adding more features in future so as not to compromise ease of use by complexity.
Sebastien from Hotel Dieu Saint Jérôme
Very helpful to create and manage daily schedule. In addition, facilitate and ¿encourage¿ communication between physicians
pascal from CHU de Quebec
I am very impressed with the ease of use of the software. Schedules are made like magic in a short time while respecting the preferences of each doctor. All in real time and available across different platforms. Congratulations for the good work.
Émilyse from PetalMD
Employees number: 51-200 employees