What is Pingboard?

Pingboard is a cloud-based organization chart solution that allows businesses of all sizes to manage processes for hiring, succession planning, employee interaction and more. With an in-built calendar, organizations can streamline communications about work anniversaries, new hires and birthdays.

Key features of Pingboard include org chart creation, employee engagement, announcements and employee onboarding. The solution comes with a workforce planning application, which enables businesses to create multiple org charts for facilitating succession planning and hiring processes. Additionally, the interactive staff directory module allows users to access and maintain contact details of all employees in a centralized repository.

Pingboard integrates with A...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

571 Reviews of Pingboard

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(372)

372

4 stars

(179)

179

3 stars

(19)

19

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 571 results

November 2018

Weston from Ridecell

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Niche Software, Dynamically Built, Broad Application

When a new employee joins my company, they are always blown away by one piece of software in particular. It isn't GitHub, SalesForce, Office365, or any of the boilerplate onboarding items. It is Pingboard! When you can see every person in your company on your first day, the reporting structure, the faces, people, and places, it is the singular best resource a new employee can have.

Pros

Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful.

Cons

Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us.

December 2018

Andrew from Swarming Technology

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

December 2018

Well Designed Software; Basic Features

The Pingboard software is a excellent tool, especially if you utilize it to its full extent. I would add, however, that it is does not provide features that are essentially to our business operations, so it's more of a "nice to have," as opposed to a "must have." If you have the budget for the monthly cost, I would recommend it. If you are looking to trim expenses, I would say it is not vital software at this point.

Pros

The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.

Cons

Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

1.0

November 2018

Needs more feature to stay up to date

Pros

Easy to read org chart Tracks OOO, WFH, PTO

Cons

The check in system shows the whole company directory, with photo. Huge security issue here It would be nice if there was some sort of approval process when people submit PTO,WFH etc

September 2019

Jonathan from Hopper

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2019

Good HR software

I am satisfied with the product. As a user, it does all I need and would expect from an HR/Org chart software.

Pros

My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are. The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not. The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office.

Cons

Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking.

October 2019

Susan from Khoros

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

User friendly org chart

Its an essential tool for our growing organization especially since our recent merger and office moves, it makes finding and connecting with other people in the organization so easy. It's an essential tool that staff use daily.

Pros

It's very easy to use. I have only used static org charts prior to this. The search is really powerful so you can find people easily by name, job title, skills. It's essential for new hires as its easy to find people without having to ask questions. Works especially well for organizations located in different cities/countries. I like the integration with G-suite calendar so you can see who is out of office and also see upcoming birthdays and anniversaries. It's also easy to keep the org chart up to date without manually having to create new records for new staff

Cons

You sometimes need to manually zoom in when the org chart is large. However you can filter on departments to narrow the view down.