Pipefy Software

4.63 / 5 (265)

Our advisors have recommended this product 2 times in the last 30 days

About Pipefy

Pipefy is an onboarding software that helps HR teams reduce the need for data entry and manual processes. This solution helps teams automate activities such as collecting new employee information, sending welcome emails, updating core HR systems, and completing handoffs to IT and Finance teams. With Pipefy, businesses can ensure that HR teams are being efficient, completing all necessary steps, and providing a consistent new employee experience with streamlined communication.

Pricing for Pipefy is on a monthly subscription basis. Support is offered via live chat, videos, tutorials, and an online help center.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

265 Reviews of Pipefy

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(180)

180

4 stars

(75)

75

3 stars

(7)

7

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 265 results

November 2019

User Profile Picture

Fabrício Yutaka from UniVirtua

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Pipefy or Trello?

Small business owners can easily hire new collaborators and Pipefy helps to "teach" them the processes. Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.

Pros

That's the most common question I hear. If you don't have a minimum process established, you should use Trello. But, if you already have some business process designed for your routines — and need to guarantee they're followed, then your choice is Pipefy. Best of all, Pipefy is like a Lego, so, you can change and rearrange the process and its phases as you evolve them over time. You don't need to exaustly plan ahead every detail.

Cons

Some changes in the process are possible only at the cost of "losing" some historical data. For example, you can't move a field from phase A to phase B. You have to recreate it as a new field and delete (or hide) the old one.

Reasons for Choosing Pipefy

Trello is completely flexible. Pipefy gives flexibility and control in the right balance.

December 2020

STEPHEN from CARS45 NIGERIA LIMITED

Company Size: 201-500 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2020

MY EXPERIENCE WITH PIPEFY

* Pipefy offers easy communication between sales operation process. * It has perfect for data storage for a very long period of time unlike the previous software we used. * It is highly easy and fast to learn, this makes it beginner friendly * It can be easily adjusted/modified to accommodate new sales operation process unlike the previous software we used *It has a very high speed of communication and processing information * Its feedback channel is easy and responses are fast and helpful in solving problems encountered when using the software

Pros

* The filter options on pipefy makes it easy to search and track any sales process * The workflow makes it possible to easily choose any stage and track sales operation processes * It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations

Cons

I noticed there are no demonstration videos/picturess for beginners. Adding demonstration pictures/videos will help new users have a better understanding of the range of services and amazing features offered by pipefy Also, pipefy lack to ability to serve as a communication tool between employees like Slack. For instance, employees can't have personal communication using pipefy, slack offers this feature

Reasons for Switching to Pipefy

Pipefy offers a better user friendly interface that is easy to transfer information and aids communication for the various sales operation with absolute ease. It is also beginner friendly

July 2021

lucas from Amplifique.me

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2021

Organization and efficiency

Very good tool for companies that have an efficient integration sector that can automate automations and organize processes

Pros

Its high organizational capacity and efficiency in process management. Its integration is a little technical due to the range of features and its complexity, but it is worth all the investment.

Cons

Due to the amount of technical features and functions that are often confused, processes become disorganized and lost in the middle of use

January 2021

Ricardo from Simpli Inc

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

5.0

Functionality

2.0

January 2021

Bugs, lack of features

I used to love Pipefy. Now I almost hate it. I was the person who convinced the team to migrate to Pipefy, just to be blocked by major bugs. It did not go well for me. I requested some features; they added me to a 'partnership program'. The partnership program transforms you into a Pipefy salesperson. I had a person to 'take care of me' - this is, request me to make sales, putting pressure on me to sell Pipefy to my customers. It was the worse experience I ever had in a partnership in my professional life. I wanted features, and now I'm a Pipefy salesman? They advertise features that you can't find. I upgraded it to enterprise, and I didn't get the support they promised, nor the new reports. My rating of this product went from a 10 to a 2 in less than a year.

Pros

- Kanban with custom fields / rules - Email automation with easy to build templates -

Cons

- We find bugs all the times. We had a major migration to pipefy that was cancelled due to 2 critical bugs. They were fixed 6 months after we reported it. - It misses basic features. PDF builder sucks. Reports are almost useless. - Sales team lies to sell.

Reasons for Choosing Pipefy

Because the sales team lied to me telling me they had a feature that they didn't actually have.

June 2021

Diego from DR UX Studio

Company Size: 2-10 employees

Industry: Design

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

5.0

June 2021

Interesting solution, but it didn't reach what it was looking for

We were looking for a simpler solution to evaluate some BPM Process flows, so the software didn't do exactly what we wanted.

Pros

It is very robust, has a huge range of templates, many options to customize, with forms, checklists, adding teams and integrations with other applications.

Cons

As it is a very complete solution, it took us a while to understand where to find some tools, because we had a simpler need.