---
title: "Vantage Point Software Reviews, Demo & Pricing - 2026"
description: "Review of Vantage Point Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/hr/pipkins-vantage-point-profile/"
page_type: "product"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Workforce Management Software](https://www.softwareadvice.com/hr/workforce-management-software-comparison/)

/

Vantage Point

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

# Vantage Point Review

Custom quote 1 plan

Wondering if Vantage Point is right for your organization?

Our Workforce Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Vantage Point

4.0

[(2)](https://www.softwareadvice.com/hr/pipkins-vantage-point-profile/#reviews)

Pricing

Pricing available upon request

### About Vantage Point

Vantage Point is a workforce management solution that helps organizations manage workforce planning, scheduling, forecasting and other operations. The application comes with a forecasting and scheduling tool with regressing analysis, which automatically evaluates customer satisfaction across different contact channels to optimize customer engagement.

Vantage Point lets organizations streamline numerous activities related to workforce contact centers, front/back-office operations, multi-site jobs and more. Additionally, managers can gain insights into average response time, agent performance, operational goals, and other metrics through analytics.

Do you work for Vantage Point? [Manage this product listing](https://www.g2.com/products/vantage-point/claim_requests/new?auto=true)

Wondering if Vantage Point is right for your organization?

Our Workforce Management Software selection experts can help you in 15 minutes or less.

## Vantage Point User Interface

## Popular Vantage Point Alternatives

Main Product

Vantage Point

4.0

[(2)](https://www.softwareadvice.com/hr/pipkins-vantage-point-profile/#reviews)

Ratings Breakdown

-   3.50Ease of use
-   5.0Value for money
-   5.0Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/)

4.3

[(269)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.11Value for money
-   4.03Customer support
-   4.24Functionality

Pricing

Starting at $75.00 per month

Get Price

Alternative Product

[NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/)

4.2

[(582)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.05Value for money
-   4.00Customer support
-   4.13Functionality

Pricing

Starting at $110.00 per month

Get Price

Alternative Product

[CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/)

4.7

[(159)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.50Value for money
-   4.57Customer support
-   4.60Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[Aircall](https://www.softwareadvice.com/call-center/aircall-profile/)

4.2

[(466)](https://www.softwareadvice.com/call-center/aircall-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   3.94Value for money
-   4.05Customer support
-   4.08Functionality

Pricing

Starting at $40.00 per month

Get Price

Alternative Product

[Five9](https://www.softwareadvice.com/call-center/five9-profile/)

4.2

[(487)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.02Value for money
-   4.32Customer support
-   4.11Functionality

Pricing

Starting at $119.00 per month

Get Price

## Vantage Point Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Vantage Point Features

-   Popular features found in Workforce Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Budgeting/Forecasting
    
    Compliance Management
    
    Employee Management
    
    Payroll Management
    
    Performance Management
    
    Reporting/Analytics
    
    Self Service Portal
    
    Skills Tracking
    
    Time Off Management
    
    Timesheet Management
    
-   More features of Vantage Point
    
    Employee Scheduling
    
    For Call Centers
    
    Labor Forecasting
    
    Performance Metrics
    

## Vantage Point User Reviews

## Vantage Point customer ratings

- Overall rating: 4/5
- Total reviews: 2

### Rating distribution

- 5 stars: 1 reviews (50%)
- 4 stars: 0 reviews (0%)
- 3 stars: 1 reviews (50%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 3.5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

---

Have you used Vantage Point and would like to share your experience with others?

### In for the Long Haul it has 23 industry firsts and they do Custom work!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for more than 2 years
- Reviewed: February 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

You can design what you need and the developers work with you! Do not have to hope enough users want what you want!

---

### Functions are there, ui isn’t.

- Overall rating: 3/5
- Reviewer: rebecca K.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We use it for scheduling purposes, including OT, vacation/sick etc.

#### Ratings breakdown

- Ease of use: 2/5
- Functionality: 3/5

#### Pros

I like the functions that pipkins has. We use it for scheduling needs, planning and scheduling needs.

#### Cons

For one you have to use internet explore for agents to log in and view their schedules etc. the interface really needs work.

---

Showing 1 - 2 of 2 Reviews

## Other Top Recommended Workforce Management Software

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

**4.9** (4883)

Recently recommended **538** times

[BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)

**4.6** (3644)

Recently recommended **453** times

[Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)

**4.3** (1965)

Recently recommended **424** times

[Paycom](https://www.softwareadvice.com/hr/paycom-profile/)

**4.4** (1400)

Recently recommended **400** times

Stuck Between Options?

Our experts can help you compare Vantage Point with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice