Polly

RATING:

4.7

(43)

About Polly

Admins can use the scheduling tools available on the system to queue survey questions in advance, streamlining data collection and feedback control operations. It offers data analysts a centralized dashboard that enhances feedback collection and analysis, allowing real-time insight into potential risk areas. Polly helps project managers collaborate with employees to solve bottleneck areas and improve growth strategies that increase the company's profit margins. Polly aims to assist business entities in achieving labor satisfaction and minimizing turnover rates by ensuring compliance with labor laws and standards. It provides Salesforce optimization tools that support project managers in augmenting labor resource use to boost output. It also has progress analysis tools...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Polly Pricing

Only polly senders need a license. Responding to a Polly is always free.

Starting price: 

$3.00 per year

Free trial: 

Available

Free version: 

Available

Use Polly in Slack, MS Teams, and Zoom to easily get feedback from your audience using a variety of advanced question types like multiple choice, ranking, emoji scale, and more.
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Polly Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Polly

1 - 5 of 43 Reviews

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Poll made easy

We really like to use Polly. It's a very easy way to collect feedbacks on many area of our work. Not only with employees, but alos from customers etc.

PROS

We started using Polly some time ago. We have it integrated into Slack, which we use daily. We love to use poll for a lot of things : Employee Satisfaction, Review surveys, or any kind of Survey linked to our services and product. Our team for instance also uses it to collect user's feedback.

CONS

So far, nothing to say really. It really does it job as it is mostly used to creates polls.

Vendor Response

Happy to hear that our native Slack integration is making it easy for you to collect feedback on diverse work aspects involving employees as well as customers :) If there's anything we can help you with, feel free to reach out to us at contact@polly.ai

Replied August 2022

Liz

Hospital & Health Care, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Call Center Agent Performance Checker

Polly helps keep us connected and get to know each other in a fun way since we are a 100% remote call center with agents all over the US. It also helps with employee reviews to include some direct quotes from others' feedback in coaching opportunities.

PROS

We love that it integrates so easily with Microsoft Teams and can be accessed with just one click.

CONS

We would like to be able to have a suggestion box open at all times so employees can leave comments at any time rather than when they are prompted to do so.

Reason for choosing Polly

The software features, ease of use, and pricing were the top reasons we chose Polly over the others.

Vendor Response

Thanks for the detailed review Liz, means a lot to us :) We do have a suggestion box open for all times features in Slack by the name of Open Forum (https://www.polly.ai/help/slack/open-forum-polly) but you are right, it's not available in Teams currently. In Teams you can use the Ask Me Anything (AMA) template and set the close date really really far while pinning the polly post. It isn't exactly the solution you had in mind but this could be a workaround. In the meantime, I am going to add this ask as part of the product feedback channel so the product folks can explore this further as part of future sprint planning

Replied March 2022

Samantha

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Review

Fine

PROS

Easy and needed product. Its a good slack integration.

CONS

Ease of use and customizability. Not super intuitive and hard to find send options. And hard to add to channel

Vendor Response

You are right Samantha, the customizations can come across as limited but it will be great if you can share what kind of customizations you had in mind, I would love to get back to you with what is possible. Regarding your comments around difficulty in sending options and adding channels, you can send a polly in the channel or as Polly DM to people in your workspace. I would want to take a closer look at the issues you faced so it will be great if you can share the details at contact@polly.ai

Replied March 2022

Rachel

Hospitality, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Great polling app that integrates with Slack

I've tried other options and have been frustrated. MS Teams Polls has very limited functionality. Google Forms means sending people somewhere else, and doesn't offer everything I was looking for. And other tools are just too complex. Polly offers what I wanted for my team with a very reasonable price tag (and a lot of functionality for free).

PROS

I love that I can create polls within Slack, where my team spends a lot of their time. I also like the scheduling and automation features; I don't have to set reminders for myself to nudge people to respond — Polly does it for me.

CONS

The UI for creating templates vs creating new polls is a bit confusing.

Reasons for switching to Polly

The polling feature is extremely limited and awkward.

Vendor Response

Exciting to hear that you're getting value out of our scheduling & automation features! We love it when using Polly reduces the manual work. Thanks for the UI improvement feedback Rachel, it's really helpful. If there's anything more you would like us to know, feel free to write to us at contact@polly.ai

Replied October 2022

Asitha

Sports, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Polly - Collaborating with teams is easier than you think

Before this we used to communicate through slack direct messages on which tasks to be picked up daily. Sometimes the communication doesn't happen due to time constraints which makes 2 people doing the same things without realising. After using polly which sends us the task list daily to our slack channel, we can vote for the tasks. This was appreciated by many when integrated.

PROS

Ability to create work delegation polls made our work lives easier. Basically it cut down our duplication work due to clear communication through polly. Statistics shows that we work faster because of this.

CONS

Yet to find something that I don't agree with Polly.