All Polly Reviews
1-25 of 43 Reviews
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Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Poll made easy
We really like to use Polly. It's a very easy way to collect feedbacks on many area of our work. Not only with employees, but alos from customers etc.
PROSWe started using Polly some time ago. We have it integrated into Slack, which we use daily. We love to use poll for a lot of things : Employee Satisfaction, Review surveys, or any kind of Survey linked to our services and product. Our team for instance also uses it to collect user's feedback.
CONSSo far, nothing to say really. It really does it job as it is mostly used to creates polls.
Vendor Response
Happy to hear that our native Slack integration is making it easy for you to collect feedback on diverse work aspects involving employees as well as customers :) If there's anything we can help you with, feel free to reach out to us at contact@polly.ai
Replied August 2022
Liz
Hospital & Health Care, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Call Center Agent Performance Checker
Polly helps keep us connected and get to know each other in a fun way since we are a 100% remote call center with agents all over the US. It also helps with employee reviews to include some direct quotes from others' feedback in coaching opportunities.
PROSWe love that it integrates so easily with Microsoft Teams and can be accessed with just one click.
CONSWe would like to be able to have a suggestion box open at all times so employees can leave comments at any time rather than when they are prompted to do so.
Reason for choosing Polly
The software features, ease of use, and pricing were the top reasons we chose Polly over the others.
Vendor Response
Thanks for the detailed review Liz, means a lot to us :) We do have a suggestion box open for all times features in Slack by the name of Open Forum (https://www.polly.ai/help/slack/open-forum-polly) but you are right, it's not available in Teams currently. In Teams you can use the Ask Me Anything (AMA) template and set the close date really really far while pinning the polly post. It isn't exactly the solution you had in mind but this could be a workaround. In the meantime, I am going to add this ask as part of the product feedback channel so the product folks can explore this further as part of future sprint planning
Replied March 2022
Samantha
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Review
Fine
PROSEasy and needed product. Its a good slack integration.
CONSEase of use and customizability. Not super intuitive and hard to find send options. And hard to add to channel
Vendor Response
You are right Samantha, the customizations can come across as limited but it will be great if you can share what kind of customizations you had in mind, I would love to get back to you with what is possible. Regarding your comments around difficulty in sending options and adding channels, you can send a polly in the channel or as Polly DM to people in your workspace. I would want to take a closer look at the issues you faced so it will be great if you can share the details at contact@polly.ai
Replied March 2022
Lilja Karen
Hospitality, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The most helpful work tool
It makes my day, I get addicted to making people answer my polls.
PROSThe fact that I can ask my colleagues opinion on various things, what they feel like eating for lunch, if anyone has time to work on a last minute bookings etc. and am able to receive their answers at one place.
CONSThe fact that we have limited responses per month. If all employees answer my polls, I can only use this tool twice a month.
Rachel
Hospitality, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great polling app that integrates with Slack
I've tried other options and have been frustrated. MS Teams Polls has very limited functionality. Google Forms means sending people somewhere else, and doesn't offer everything I was looking for. And other tools are just too complex. Polly offers what I wanted for my team with a very reasonable price tag (and a lot of functionality for free).
PROSI love that I can create polls within Slack, where my team spends a lot of their time. I also like the scheduling and automation features; I don't have to set reminders for myself to nudge people to respond — Polly does it for me.
CONSThe UI for creating templates vs creating new polls is a bit confusing.
Reasons for switching to Polly
The polling feature is extremely limited and awkward.
Vendor Response
Exciting to hear that you're getting value out of our scheduling & automation features! We love it when using Polly reduces the manual work. Thanks for the UI improvement feedback Rachel, it's really helpful. If there's anything more you would like us to know, feel free to write to us at contact@polly.ai
Replied October 2022
Asitha
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Polly - Collaborating with teams is easier than you think
Before this we used to communicate through slack direct messages on which tasks to be picked up daily. Sometimes the communication doesn't happen due to time constraints which makes 2 people doing the same things without realising. After using polly which sends us the task list daily to our slack channel, we can vote for the tasks. This was appreciated by many when integrated.
PROSAbility to create work delegation polls made our work lives easier. Basically it cut down our duplication work due to clear communication through polly. Statistics shows that we work faster because of this.
CONSYet to find something that I don't agree with Polly.
Anonymous
501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Fun Slack integration for professional environments
Polly amazingly let's me survey my team of 30 individuals on Slack easily without the hassle of having to define what each emojis mean and then gives the result also in real time. It's similar to the LinkedIn polls feature but for Slack. Polly also has other functionality like, rating scales, custom questions, templates etc all designed to make life easy for surveys and engaging with your team.
CONSI didnt like that the app doesnt remind folks in DM who are yet to fill the survey /poll.
Vendor Response
Thanks for the review. Loving how you're making use of different question types! We do offer the reminders feature. You can send reminders from within Slack through the /polly remind command. It will show the ongoing pollys, select the polly you want to send the reminder for & it will be sent instantly. If you want to setup an auto reminder schedule as part of polly creation then the polly will have to be created through the web app dashboard. Here's a step by step guide around creating pollys through the web app. https://www.polly.ai/help/slack/creating-pollys-through-the-web-app Let me know if this helps.
Replied August 2022
Leeanne
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
You have got to give this a go...
Using Polly has reduced the amount of time required for some meetings as members can now use the Polly to vote.
PROSThis software is very easy to use and navigate. I am a novice computer user with limited knowledge and I was able to create my own Polly and add a comments section, I was so pleased with myself.
CONSI have not been able to find anything I least like.
Vendor Response
Thanks for the review Leeanne. Really happy to hear that Polly was easy to setup while making it efficient for you to gather feedback. If there's anything we can help you with, feel free to reach out to us at contact@polly.ai
Replied September 2022
Emerald
Logistics and Supply Chain, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2023
Great for figuring out lunch options
We use ours to determine what to get for lunches and it works perfectly.
CONSI haven’t run into anything that bothers me about Polly
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2022
Poll made fun
We have it linked to Slack. I use it at work to keep my colleague engaged. We can create polls going toward customer care and satisfaction, employee satisfaction, etc.
CONSNothing to say so far. It really keeps the job entertaining and helps the learning experience.
Vendor Response
Loving that Polly is making polls fun for your team! Thanks for the review. Feel free to reach out to us at contact@polly.ai if you have any suggestions for us
Replied August 2022
Anissa
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Mon outil de sondage interne
Je l'utilise souvent et j'en suis très satisfaite pour les sondages intégrés à Teams.
PROSJ'apprécie le fait de pouvoir l'intégrer avec Teams.
CONSParfois la personnalisation n'est pas si intuitive.
Reason for choosing Polly
Je trouve que l'intégration avec Teams est vraiment pratique
Alexis
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2022
Polly helps us increase employee engagement
We love Polly, but using it so much we are running out of engagement topics so we would like to see more of those.
PROSWe love the trivia the most but wish more questions were added and would LOVE the ability to have custom trivia (I have heard this is on its way for a long time now).
CONSDuring trivia, if multiple people are answering at the same time, it may not save one of their answers. Also, if someone votes on a survey multiple times it removes their vote but they often don't know it has been removed.
Vendor Response
You're right Alexis, custom trivia has been an ask for a while now, no timeline on this feature as of now :( I have added your review as well to the ask so it adds more weight to it :) The issue you have mentioned about trivia answers not getting saved, this should definitely not be happening. It will be great if you could share some more details around it at contact@polly.ai & I'll get to it on priority. Lastly regarding the voting, if the polly is set to allow multiple votes then the multiple votes will be counted but you are right, if you click on what you have voted a second time, it "un-votes" the choice
Replied March 2022
Kim
Retail, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
Great for what we need
The customer service is A+!
PROSPolly is super easy to use and gets the results via Slack quickly. It's able to be scheduled and customized so it makes it pretty simple to crank out the surveys that are needed.
CONSThe UX is a bit clunky and I don't love the reporting (I wish there were ways to pull in multiple surveys into one export).
Vendor Response
Thanks for the review Kim. It will be great if you can share some more details around what you were looking for as part of the reporting feature, we are always keen to improve the functionalities based on customer feedback. I recall a few other customers also asking for pulling in multiple surveys as part of one export, I've added this as part of the product feedback channel so the product folks can take a closer look at this requirement. Would love to hear more ideas/suggestions from you at contact@polly.ai P.S. Super happy to hear that you found our customer service A+, we hope to exceed our customers expectations everytime they interact with us
Replied March 2022
Juli
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Worked great to get our team on the same page.
Was an awesome automated way to get our whole team on the same page for standups and daily surveys on Slack.
CONSWe had a few errors pop up but overall we were pleased.
Vendor Response
Happy to hear that Polly is working out well for you/your team :) Next run you run into any error, please reach out to us at contact@polly.ai & we'll make sure to sort it out for you instantly!
Replied March 2022
Alfonso
Computer Software, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2021
Polly makes it super easy to ask quick questions and get feedback
great tool for short questions, but not able to handle large surveys. Great for small teams.
PROSSimple to use, and integrated with Slack. This made it super easy to ask questions like: where should the team go for lunch (pre pandemic) or when should our next happy hour be?
CONSI did not like the limitations and difficulty with editing after sending a poll. Since the use cases are mostly casual, I would rather sacrifice some integrity of the polling system, but instead be able to make minor changes after a poll is sent.
Vendor Response
Thanks for the detailed review Alfonso. We have fine tuned our editing feature quite a lot since last year, more around Editing can be found here https://www.polly.ai/help/slack/editing-a-published-poll-or-survey We would love to hear if there is anything more that you would like to see/do as part of this feature (or any other feature). Always keen to know how Polly can make it simpler for you :) We can be reached at contact@polly.ai
Replied March 2022
Leteasha
Music, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Polly Review - Monstercat
The ease of reading the data. The charts and graphs.
CONSTrying to pull specific data points is a bit tricky.
Vendor Response
Thanks for the feedback Leteasha. It will be great if you can share more details around the data points issue that you faced, I might be able to help you with a quick hack for it :) Here to help at contact@polly.ai
Replied March 2022
Jennifer
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Polly Overall Review
I like the ease of integrating it with Slack and the reminders we are able to send out to employees. They get notified right away or whenever we set the time, to complete a polly survey.
CONSNothing yet to say negatively about this software.
Vendor Response
Thank you for the review Jennifer. It's awesome knowing that reminders are working out well for you!
Replied November 2022
Alicia
Computer Software, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Great tool, would recommend!
Amazing tool!
PROSWhat I like most about this software are the user experience and user interface. It's super intuitive and easy to use. I also like how customizable the tool is.
CONSThe software is a little pricey for our current needs and goals because the free plan limits us to only 25 responses per month. The number of responses included in the standard plan is more than what we need, so it would be nice if there was an in-between.
Reason for choosing Polly
Easily integrates with Slack!
Vendor Response
Thank you Alicia for the feedback on pricing. We regularly experiment with different price plans to see what drives value for our customers. Your input on this is of great significance & I'll add it to the existing feedback we have around pricing, thanks again for sharing :)
Replied March 2022
Michael
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2022
Easy to Use, Does what it Does
Great app to use with Teams. Gets me the information I need to proceed with either important tasks or mundane ones.
PROSEasy to set up, serves for the way I use it and make things easier for me.
CONSHave not used the app extensively to identify issues. As a basic user, none that I can think of.
Vendor Response
Thanks for the review Michael, happy to hear that Polly is helping you with your information processing needs :) If there's anything we can help you out with, feel free to reach out to us at contact@polly.ai Happy Polly-ing :)
Replied August 2022
Philipp
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
One of the most useful integrations for Slack in modern companys!
I am working in a mostly remote company (who doesn't today) and this let's me get feedback, collect information and prepare meetings as well as events in a quick and in a what feels to my colleagues as a rather informal way.
PROSI really like the simple integration to Slack where I use polly the most. With the templates you can start rather quick without having to spend a lot of time "learning a new tool (again)". I am currently using the free plan with 25 responses a month. It's a great way to test not only the tool itself but also how your colleagues respond to it.
CONSActually nothing really at this point in time. At some point I might want to start using the tool to its full potential where the learning curve might flatten.
Vendor Response
Thank you so much for the amazing review Philipp. If there is anything we can help you with, anything at all, please let us know at contact@polly.ai
Replied March 2022
Rajesh
Information Technology and Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Polly Review
Employee engagement benefited - team collaboration improved - I quite like this tool
PROSPolly integrates well with Slack and Teams, and is extremely useful in collecting feedback in real time. Very useful for getting quick surveys from distributed teams.
CONSPolly is perfect for what it was designed for
Vendor Response
Thanks for the review Rajesh :) Glad to know that Polly is enabling your distributed team by collecting real time feedback. If there's anything we can help you with, feel free to reach out at contact@polly.ai
Replied October 2022
Dehn
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Easy to implement Slack surveys to get feedback from team members.
Use Polly to create fast polling and surveys in Slack.
PROSIntegration with Slack for quick surveys.
CONSNone at this time. Integrates intuitively with Slack.
Vendor Response
Thanks for the review Dehn! It's great knowing that we're making it easy for you to gather feedback :) Happy Polly-ing!
Replied October 2022
Carly
Computer Software, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Super easy to use and great to get feedback
Awesome way to quickly gauge interest in something from the whole team. I am able to allow multiple votes, have votes be anonymous, and integrate with slack super easily.
CONSNot much I don't like! It's been easy to use and integrate with my teams.
Vendor Response
Thanks a lot Carly for the review. You're getting value out of the different features we offer ..loving it! Feel free to reach out to us at contact@polly.ai for any help or feedback in future as well
Replied April 2022
Cindy
Information Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent for getting feedback on ideas and plans
excellent
PROSI like that it is super simple to assemble a poll or ask for feedback with simple choices... I also really like the allow comments feature.
CONSno cons found yet... seems to be working quite well
Vendor Response
Thank you so much for the review Cindy. Really happy to hear that polly is enabling your ideas/plans cycle. If there's anything we can help you with, feel free to reach out to us at contact@polly.ai
Replied August 2022
Torrey
Financial Services, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2022
Polly is great to team engagement
It is easy to use and the team seems to enjoy the activities and polls we post.
CONSHaving the number of polls limited on the free platform is a bummer, but I get it.
Vendor Response
Thanks for the review Torrey :) Hearing that your team finds Polly easy to use & enjoys using Polly is the best thing I came across today :) We love to make it easy for our customers
Replied September 2022