Dayforce Powerpay

RATING:

4.7

(260)

About Dayforce Powerpay

Dayforce Powerpay is an easy-to-use payroll and HR software solution for Canadian small businesses. Using Powerpay, you can help reduce risk by cutting through compliance complexity, streamline processes, and take advantage of automatic calculations and remittances. Powerpay includes features such as payroll processing, reporting, self-service, record management, onboarding, time-off requests, managed payroll, HR advisory, integrations, and time and attendance. As a Powerpay customer, you also have access to a world-class, award-winning customer service team that is NPI-trained and ready to help you in real-time.
Powerpay Overview

Dayforce Powerpay Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Dayforce Powerpay

1 - 5 of 260 Reviews

Melanie

Non-Profit Organization Management, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Review of Ceridian Software

User Profile

JoAnne

Verified reviewer

Consumer Goods, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Convenience and ease in annual reporting

PROS

I cannot express enough how easy Powerpay has made it to complete annual reports and complete payroll on time. New employees has no trouble on-boarding and getting setup. After struggling with APD for 2 years we're happy to announce PowerPay has been perfect for our small business.

CONS

Annual reporting for taxes need to be filtered.

Karen

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Easy to use

when I came on board with this company, no one can really teach me how to use the system. I was able to figure it out in some areas, and some I had to call in and get the direction. But all those experiences are effortless. That's how I came to love Powerpay

PROS

It is very easy to use. Training that I got from Powerpay was seamless, the associates are very knowledgeable

CONS

It is not easy to pull reports. If you find a report there's no filter. You have to extract the whole thing and filter it yourself that way

Reason for choosing Dayforce Powerpay

cheaper, and it has the functionality that we are looking for to suit our Business

Reasons for switching to Dayforce Powerpay

the old system cannot provide the same efficiency, as the company grew from 50 employees to 150 in a matter of 2 years

Vendor Response

Hi Karen - Thank you so much for your feedback! We're happy to hear that you find Powerpay easy to use. It is great that our support team was able to assist you through the learning process!

Replied December 2020

Annie

Oil & Energy, 11-50 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2021

Stellar Service

Overall the customer service is the saving grace. Most interactions with customer service over the phone has been amazing and detailed. There were one or two experiences (over a year ago) which weren't as nice but I received follow up calls afterwards.

PROS

The Rapid Entry page is quite useful and easy to use.

CONS

I don't like that we have to be in an active pay period/run in order to access general information. Sometimes I just need to check something but I have to open a new pay period/run in order to do so. I'd love to be able to customize the experience more.

Vendor Response

Hi Annie - Thank you for your feedback! We now have the functionality to access employee info without having to be in an active pay period, we'd love to walk you through it! We're so happy to hear that customer support has been able to assist you!

Replied March 2021

LINE

Insurance, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Review PowerPay

this system is great for any small to medium company that is looking for a system that is worth their money. Easy to use and makes payroll easy and efficient.

PROS

The system is small but mighty ! It is great for a company that is looking to make payroll a quick and efficient task for their Payroll department.

CONS

The reports could be built out a little more offering more of a variety to make balancing a little easier.