Primalogik 360 is a cloud-based performance reviews solution for human resources (HR) professionals. It combines three talent management modules which include performance appraisals, 360-degree feedback and opinion surveys.

Primalogik 360 helps users evaluate employee performance by gathering anonymous feedback from peers to upper management. It also allows users to organize feedback for each employee with three steps: employee self-review, review from a manager and then those results are shared. Managers can also conduct employee surveys to assess job satisfaction and employee engagement.

Primalogik offers automatic reminders, so that employees are notified to submit their feedback on time. It also includes customizable questionnaires, so employers can ask the most relevant and important questions to their teams. The platform supports English, French and Spanish for those companies with distributed locations. Primalogik is priced based on the number of users accessing the system. Support is offered via phone and email.

Appraisal and survey management
Appraisal and survey management

Appraisal and survey management

Custom questionnaires

Custom questionnaires

Customization

Customization

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



53 Reviews of Primalogik 360

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 53 reviews

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Krystal from Nexsun Electronics, Inc.

Ease-of-use

Value for money

Customer support

Functionality

April 2018

It's easy to use and able to get the job done.

Pros

It's simple and easy to use. Haven't had much confusion from the users on my team, even those who are not so computer saavy.

Cons

There's not many options for customization and it can be a tedious process to accomplish what we use it for.

Review Source: Capterra

Latha from Childrens Hospital Colorado

Ease-of-use

Value for money

Customer support

Functionality

April 2018

I used it infrequently as the person that was setting it up only introduced it to me.

Pros

It seemed simple enough to use and was worth the time put in for the effort that was needed to run the programing.

Cons

It was a very tiered system so when there was an issue there was little that someone under someone else could fix.

Review Source: Capterra

Marc from StyroChem Canada

Ease-of-use

Value for money

Customer support

Functionality

April 2018

We had a paper based system before. It was very cumbersome. Doing a 360 evaluation brutal

Pros

Appreciate the summary page. As a GM - it is quick and to the point. Getting reminder emails of upcoming revues and evaluations helps me plan my week.

Cons

Would like a grammar checker. It help with errors like typing however having a grammar check would be great

Review Source: Capterra

xavier from Degustabox

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Covers everything we need for people reviews

Pros

Customizable forms, employee journal, and dashboard for your to do's.
The forms are easy to fill in and save draft for easy managing several reviews.

Cons

Hierarchy and options to follow or rights could be improved.
Options for easyly keeping journal of employees would be nice.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy day-to-day use

Pros

The tool works as it should to review others. When sending 360 Reviews to managers, it cleanly creates a file. Batch operations is great.

Cons

When any org changes need to be made it is tedious and not fluid. You must make changes for one user in multiple locations on the site. The Department section is messy as well.

Review Source: Capterra

Jordan from Knighted Ventures

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Many features, difficult to navigate software, great customer service!

Pros

So many different features and many more on the horizon. Personalization is a nice touch. Also like that fact that you can turn off features that aren't being used.

Cons

Being that it is pretty extensive, it is difficult to figure things out on your own. Definitely need someone to walk you through everything.

Review Source: Capterra

sathish from splendid spoon

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

March 2018

This has got to be the worst UX I've experience in a b2b product

Historical recordkeeping. Moving us towards a process that we want to continue and improve.

Pros

Flexibility (custom qs). Our ops director selected this from a variety of other options -- I was not able to try it out beforehand. I think price was a major feature. At least it creates and process and saves results for posterity.

Cons

UX is terrible and totally unintuitive. How do I access the specific review I want? Menus are cluttered, most critically button labels do not have expected behavior or are just too vague to even know *what* to expect. After our first 360 session, no one was really aware that the answers were not truly anonymous. We're a small company. If it says "peer" or "manager" its pretty clear who is providing the feedback. This is a massive oversight.

Review Source: Capterra

Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

March 2018

Hi Sathish, We are sorry to hear Primalogik 360 is not working well for you and Nicole. We'd like to learn more about your specific issues since it looks like most of them could be addressed with some simple changes to your setup (for example, the way "peer" and "manager" feedback appears in the reports is easily customizable). We take feedback very seriously and we'll definitely do whatever we can to make sure you're benefiting from our tool as much as possible. We'll reach out shortly to help you with this. Thank you for your feedback!

Liz from The Salvation Army

Ease-of-use

Functionality

March 2018

Is intuitive, making it easy to use. Although I haven't accessed support I understand this was good

easy to use

Pros

functionality - easy of use even for those who haven't had any experience in it before.
Like the adaptability of emails sent to participants.

Cons

Because I designed the appraisal system from scratch and then adapted it to fit Primalogik there were some things we had to forego (but that's ok).
It is a little frustrating that the manager has to make a comment on a persons self reflection and goals - there may be a way around this, but we haven't discovered it yet.

Review Source: Capterra

Jenny from Urban Equation

Ease-of-use

Value for money

Customer support

Functionality

March 2018

The tool is very easy to use and good platform for documenting data.

Great way to quickly generate performance feedback and basics of career planning. Also like the ease of storing information.

Pros

Easy to fill out and to review with team. With no training, I was able to login and start my own review and set up that of my team. The tool is very intuitive. I like the ability to build on functionality over time - ie start with general surveys and add in goals etc. as you go.

Cons

General survey is too general. I suspect we will need to invest in survey customization. Would be helpful if there were options for customized surveys based on type of business - eg. consulting

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to Use

Easy to manage employee reviews and questionnaires for exit interviews, feedback, and other questions regarding the company.

Pros

Easy to use for employees and employers. I like that it can be customized to ask any questions, multiple choice, leave comments, etc. as well as rate immediately.

Cons

It is not easy to set-up the system for employees the very firs time you start doing reviews. We have a lot of different employee systems and each one is a little different. This beginning process is very time consuming.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

March 2018

user friendly, fast to learn no issues

Pros

customer service is excellent, very quick in response, never had to wait for answer or technical support!

Cons

I do not really have any issues. No problems with the software or the site or the support team. there is nothing to report.

Review Source: Capterra

Nicole from Splendid Spoon

Ease-of-use

Value for money

Customer support

Functionality

March 2018

user experience is very poor

Pros

we are only using it because we have already paid for the year and it's imperitive to our company's mission that we keep a record of quarterly reviews and 360 data.

Cons

it is not intuitive. reports are difficult to pull. i have to contact customer experience almost every time i use the product.

Review Source: Capterra

Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

March 2018

Hi Nicole, We are sorry to hear you're having trouble with our platform. We'd like to learn more about your specific situation so we'll contact you very shortly. We take feedback very seriously and we'll definitely do whatever we can to make sure you're benefiting from our tool as much as possible. Thank you for your feedback!

LinkedIn icon
Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

It's a good solution if you need a basic feedback software

Pros

It covers our basic needs in terms of feedback/performace reviews. For the users it's quite clear and easy to use.

Cons

It could be much more functional, with a nicer and clearer organization and interface. It looks vintage.

Review Source: Capterra

Eric from Examity

Industry:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

It has been smooth and seemless.

Pros

Ease of use. Simplicity. Organization of company hierarchies and simple lay out that everyone can understand.

Cons

Finding a point to start can be difficult however the pre-made sample templates gives a great way of an idea of where to begin.

Review Source

Candace from Refresh Financial

Industry:  Banking

Number of employees:  51-200 employees

Ease-of-use

Functionality

May 2017

Highly recommend

Highly, highly recommend.

Pros

- Intuitive, easy to use, great value for $$
- saved so much time and energy
- feedback from our staff was that they loved it
- loved the different options for anonymity

Cons

Love the product inside and out. Some separate Self Assessment options would be great, but that would only be a bonus. Also, we had one person want to withdraw their comments and we haven't seen a way that this can happen?

Steve from Invest EAP

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Excellent customer service

Many times businesses offer canned solutions through software without customer service to back up their use. If something doesn't seem to work right or if you don't know how to do something, you may be referred to some cryptic knowledgebase. Not so with Primalogik. Their customer service is excellent. I have found them to be available both by phone and live chat and extremely helpful. So far, we're very pleased with the software itself. It provides an excellent way to review staff and conduct 360's.

Review Source: Capterra

Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

March 2017

Thanks Steve for such nice words. Indeed, we know and live with software where after-sales support is not at the same level as we're expecting. I'm glad to see that you notice and appreciate our support and service in general. Glad we can continue to help.

Abbey from Degustabox

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great performance review software made even better by fantastic customer service.

Our HR department was asked to look around for a performance review software that was easy to use and not too complicated. Primalogik was the best one we found by far. Not only is it simple to use, without any unnecessary complications, but the customer service is so personalised and efficient that any problems we have are resolved straight away. We found there were a few features that we wanted, so we asked the guys at Primalogik if they could add them for us and they did, straight away. You can't really get any better than that. I would definitely recommend this software.

Review Source: Capterra

Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

February 2017

Thanks Abbey for such nice words. Indeed it's been a pleasure working with you and the Degustabox team. I'm really happy you can make full use of the system and enjoy its ease of use so much. Have a great rest of the week.

Stacey from HPC Technology Group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Good, but need more ability to personalize it.

We had wished we could personalize it a bit more, add fields for different departments. Managers had difficulty addressing specific department issues.

Pros

online capability

Cons

not easily changed

Review Source: Capterra

Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

January 2017

I'm sorry you feel this way. I tried contacting you several times to see what the issue is, since we usually can add fields without any problems. It'd be good if we could connect so that we can help you get the most out of the solution. We can also provide training specific for managers when that's needed. Even though the application is very intuitive a more hands-on training approach is better for some groups. I remain available to discuss this further with you or anybody else within the HPC group.

Dave from DRW and Associates

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Consultant's back pocket toolkit

Whilst Primalogik is set up for primarily for organizations, as one who consults with organizations, I have found the 360 review capability to be an excellent addition to my toolkit. I work across large corporates and government departments and also a range of small to medium businesses, not for profits or start-ups. A lot of my work relates to individual and team development which often requires setting up a feedback process for team members. I have enjoyed the flexibility afforded me in Primalogik's 360 tool. In conjunction with my clients, I have been able to simply design a 360 review that suits client needs at an affordable unit cost. The report is simple and uncluttered and I have found the team at Primalogik to be responsive to any questions that emerge along the way. The software is constantly being reviewed and some of the newer features make for simpler use. When first using the product, it took some time to get used to its idiosyncrasies, however, I was provided with helpful personalized assistance along the way. The report could be enhanced by providing the user the opportunity to modify the report style, but having said this the value for money is not in question.

Review Source: Capterra

Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

December 2016

Thank you Dave for the nice review. Ease of use continues to be one of the main pillars of our philosophy. Even with the addition of the goal and objective tracking feature (coming next month) and with the popular Employee Journal module we see the simplicity in the design as being paramount. In organizations with hundreds of employees the tool must not get in the way but facilitate this important process. Thanks for your continued support and Happy Holidays.

stacey from NewCo

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Thumbs up on product

I think your product is very easy to use and will hope to use them in the future. Our company had to downsize and so we can no longer afford, nor do we need the product:-(

Review Source: Capterra

Response: Primalogik Software Solutions, Primalogik Software Solutions Inc.

December 2016

Thanks Stacey for the review. I'm sorry to see you leave under these circumstances and please keep us in mind for any future endeavours. Good luck!


Displaying 1 - 20 of 53 reviews