About Proliant

Proliant delivers fully integrated, cloud-based solutions that simplify payroll and HR processes, improve accuracy, and ensure full industry compliance. As a result, over 5,000 clients trust us to do more for their businesses, and we pride ourselves on delivering excellent service to each of them. Proliant is a one-stop-shop for HR and payroll solutions, including applicant tracking, HR & benefits administration, onboarding, performance management, payroll & tax services, time & labor management, employee self-service, and daily pay (ReadyPay Today). Proliant's solutions can also integrate with many existing systems. Integrations include CDK Global, BerniePortal, Sage Intacct, Employee Navigator, Mass Mutual, Plansource, Toast, Principal, and hundreds more. Proliant ...
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Proliant User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 241 reviews

Craig

Verified reviewer

Company size: 201-500 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2021

Very Satisfied Proliant User

I have been extremely satisfied with Proliant since day one. If there is ever an issue [SENSITIVE CONTENT] gets us righted and if she can't she facilitates communicate with parties that can.

Pros

Proliant is easy very to use, especially if you have used any type of record management (QuickBooks, Salesforce, etc). The website is user friendly, reliable and fast.

Cons

My only concern is the services that the software provides that I DON'T know about. I learn something new weekly. [SENSITIVE CONTENT], our Service Representative, teaches us something new all the time.

Pamela

Company size: 501-1,000 employees

Industry: Restaurants

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Proliant..more than just payroll

Our experience with Proliant has been great. Our account manager is very responsive when we have questions or experience any issues.

Pros

I like that the training links are available to train new employees or even a refresher for current employees on something they may not have completed in a while. They system is always on the most recent version. I like that is integrates with our benefits system and our ERP solution.

Cons

I honestly do not have any areas of the software that I do not like.

Reasons for choosing Proliant

Proliant was easier to use, direct integration with our ERP solution, customer reviews, price.

Reasons for switching to Proliant

We needed a more robust software that would integrate directly with our ERP solution.

Terri

Company size: 51-200 employees

Industry: Machinery

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2021

Proliant is a product to consider

Pros

Proliant is a fairly easy product to learn with enough information on screens to handle most employers needs. The on boarding process is very easy and includes reminders for action steps. We have found the support team to be very responsive to helping us with issues or learning new sections.

Cons

Two things that I have not enjoyed about the software are minimal. One is I feel there could be a note section on some of the screens when you want to put why you made a change. This would be a very easy thing to build into their software. Secondly I think the payroll section could automatically start with a new check instead of having to click that you want to start a new check. If you have already clicked that you are starting new payroll it should be an assumption that when you enter the name you’re ready to start a new check instead of having to click an extra button to start a new check for every person. I think some of the payroll screens could be streamlined a little better.

Reasons for switching to Proliant

Company growth and a desire to have more options for HR management

LauriAnn

Company size: 201-500 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

November 2021

Proliant Review

Although there are alot of cons with Proliant, TL and Benefit Admin, the software is a tool that helps us run our business to the best of its ability. However, I would not or will not recommend this software to anyone until there is a better communication between all three parts of the software meaning Ready Pay, Time and Labor and Benefit Admin can all sync accordingly and correctly when an Admin make updates or changes within the system. I should not have to go in all three areas to update what I just put in one

Pros

Proliant has several pros such as: the ease of using payroll, the ease of using ESS, the ease of employee self service. I love on the Adminstrator side the ability to use the Notification feature to communicate important information to the entire company or the ability to just notify one person.

Cons

Cons: Proliant and Time and Labor do not sync properly, Time and Labor is a whole nighmare itself and you can never get help in resolving anything in it so you just deal with it. You can go in TL and change something and go back in it 30 mins later after the system syncs and it reverts itself back to what it was. When we reported this we were told well you dont have to worry about that it doesnt go anywhere anyway, YES it does it notifies the Executive of the Company who is getting all these notifications. We change it again and the next day its right back where it was. Than it has new hires who are Parttime reverting to Fulltime, so you have to go in and change that. When we an admin is no longer with the company and we terminate them in Prolaint it doesnt sync to TL so we have to email someone to terminate them when we should be able to terminate them as an Admin. We should have more freedom as HR to terminate or add where needed.

Reasons for choosing Proliant

Because we thought Prolaint would be a better fit for our company. This is not an all in one software package. It was in the beginning but with the updates made my Proliant has thrown all the syncs off.

Reasons for switching to Proliant

Because we needed an all in one HR software program.

Waneta

Company size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

Pros & Cons

Our Rep is great to work with & improvements have been made with him also being our T&L Rep as well as our Proliant RPO Rep. A challenge has been the systems (RPO/Onboarding/BSwift/Reports/Time & Labor) all working together smoothly.

Pros

Tracking accruals in Time & Labor. Having one Rep to work with his helpful.

Cons

Time & Labor: Would like to see the Leave Requests under each company code (we have 9) instead of in one list (have asked our Rep). More importantly, would like for timeclocks to not allow any more changes when they are approved/locked - changes can still be made to previous pay period. Would also like to make adjustments to archived timecards for PBJ reporting purposes (only done by Admin) RPO - Report/analytics could use improvements in all areas - report system is not great! Implementation programmers were not consistent with implementation set up. When Upgrades are done in system, we generally have issues the next day..... things that were working no longer work as they should.

Reasons for choosing Proliant

Cost & one reason was what the product had potential to do as well as having one Rep to deal with consistently & not different one every time we called in.

Reasons for switching to Proliant

Cost/System was full as we could not delete/archive history

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