I have been extremely satisfied with Proliant since day one. If there is ever an issue [SENSITIVE CONTENT] gets us righted and if she can't she facilitates communicate with parties that can.

Proliant is easy very to use, especially if you have used any type of record management (QuickBooks, Salesforce, etc). The website is user friendly, reliable and fast.

My only concern is the services that the software provides that I DON'T know about. I learn something new weekly. [SENSITIVE CONTENT], our Service Representative, teaches us something new all the time.

I love Proliant and support this company. I appreciate their vision and what they are doing, but I think they are experiencing some growing pains. They are always willing to help and because their programming is in-house, suggestions you make to improve the platform are taken seriously and implemented. This is one of their greatest strengths. They are constantly updating and making improvements!

Proliant is very easy to use, for the most part. The system makes sense. The products offered for the price are the best bang for your buck when compared to other HRIS. Also, the dedicated service team is wonderful and makes things so much easier, especially if you are a smaller company.

The functionality between Proliant and their Time and Labor system is terrible. There are constant issues with the communication between Proliant and Time and Labor, causing somewhat of an administrative burden. It's manageable, but a pain.

I like Proliant and I appreciate all of Daron's efforts to help us. We are a needy customer, and I acknowledge that.

The reporting tools in RPO are very powerful and work pretty well.

Attendance on Demand is completely over engineered for our needs. It's very frustrating trying to learn the system, is not intuitive, and is inflexible for what I want it to do. I really like having a dedicated account manager, but I often feel they are stretched too thin. Training on the system has been difficult. The training documents are not helpful at all because these are not configured for our particular setup, especially as it relates to Attendance on Demand. In the reporting tool, I've asked about a DOZEN different people in different departments to help me configure one specific report: A snapshot of the active employees on a given day in history; I want to be able to pull a simple report saying who was actively employed on October 22, 2019, for example... NOT who are the active employees TODAY with data from that time period. I've requested this from my account managers (4 different people), client relationships managers (2 different people), and trainers (3 different people). No one has been able to support me on this simple request.

We are starting our 7th year with Proliant and have been very happy with the services provided. Our previous payroll company presented a few challenges which Proliant has been able to assist with solving those challenges. No real complaints about the product.

Proliant's features help with payroll, related taxes and filings, 401k transmission, onboarding new employees, job costing. They system offers general reporting as well as the capability of creating your own customized report for whatever information you are looking for.

there is an auto generated end date for Branch, Department and Jobs. sometimes these drop off without some sort of warning that it is going to end and then employees code their time to something else since they can not locate the correct code. It would be nice if there was a notice that something was going to end date so it could be checked to see if the end date needs to be extended.

My experience with Proliant is that the service offered are fairly easy to use. What I have a problem with is the Payroll Manager's you get assigned to you could improve. I currently sent two emails to my new Payroll Manager that got assigned to our account that were completely ignored. This is making me seriously consider switching to a different company that offers better customer service for issues and problems. I have had other Account Managers help out tremendously, but our current Manager could use some improving. She is a bit incompetent. Told me I needed to add dependents in our benefit section and then when the 1095C's were printed, the dependents aren't even listed. Why did I spend 3 hours doing this task at her request and they weren't even on the forms. Makes no sense.

I like that this software is fairly easy to use and very affordable compared to other programs we have used.

The reporting process is a bit more complex than I would like it to be.

Reports are user friendly, pricing is always most important & Proliant beat so many others.

Sometimes communication is lacking on certain topics but otherwise they get back to you in a timely manner.

Our experience with Proliant has been great. Our account manager is very responsive when we have questions or experience any issues.

I like that the training links are available to train new employees or even a refresher for current employees on something they may not have completed in a while. They system is always on the most recent version. I like that is integrates with our benefits system and our ERP solution.

I honestly do not have any areas of the software that I do not like.

Proliant has made the hiring process so much smoother and efficient. Once the kinks were worked out with the insurance integration, it has cut our time down tremendously. We are able to see issues in real time rather than them accumulating and costing us more money. Reports are available for management staff to use to make important business decisions in a timely manner.

The software is very easy to use. The entire integration process was not without its kinks, but the entire time worked tirelessly to make sure we were ready to go on day 1. Anytime that we have a question or issue we know we can count on our customer service team to get us a response and/or fix quickly.

We had some trouble with some items that were setup incorrectly on the time and attendance side from the get go, but those were quickly identified and fixed. We had a change in our time and attendance rep a few months ago and had some issues with him responding. The supervisor stepped in, took care of the situation, and we haven't had any issues since.

I like the ease of use and process flows i.e., benefits enrollments feed over to payroll.

Can't think of one at the moment, it has been a positive experience all around.

The Proliant product is easy to use and features are very applicable. There are many features to create reports and follow up. Always updating their site to stay ahead of the curve.

Sometimes their updates move icons around and you have to locate them or call Proliant. Such as adding an employee is found under employee events, but to terminate an employee you have to go the actual employee. These changes on a regular basis can be a little frustrating.

Excellent service easy to use.

The customer service is all at its finest. Fast responses easy to use.

We really don't have any cons for Proliant.

Our needs have outgrown the Proliant system.

It is very basic, uncomplicated. The reps are nice.

We have very little control over anything in the system. Many updates (i.e. terminations, updates to GL-related reports) require tickets to be submitted to Proliant support teams rather than allowing us to make the updates ourselves. The turn around time for Proliant support varies widely from a day to several months.

The ease of the online database, ESS, onboarding, payroll processing

Getting a new CSR and having them getting use the company flow

Proliant has been great for integrating with our benefit company, and has helped us with many other tasks that we were handling manually. Things like payroll go very smoothly for us, and most day-to-day things flow smoothly. I honestly had no idea before we had Proliant how much of my day would be spent using it!

With some training, this product is somewhat easy to use. Things aren't always in what we would consider the logical place, but once you get used to that, it's fairly easy to find your way around. We love the applicant tracking feature, and I appreciate the variety of reports I can get out of the ReadyPay system.

It can be confusing for employees, many of whom have to have one username and password for ReadyPay and a completely different username and password for NovaTime. I understand why that is, but it's frustrating for my employees. Setup was not nearly as easy as we were promised, and while much of that was due to the ancient system we were using previously, it was hard for our very small office to give it the time it required. There are still things that aren't quite to our specifications, and it's likely that they never will be.

Implementation was very easy Payroll tool is straightforward Report Writer is fantastic

PTO management - no forecasting, review of time tracked versus requested Variable payees on payroll can be tough to manage occasionally (we have a 1099 payroll that runs once monthly, and the payees vary - often they won't show on the payroll and we have to add them every time)

Best part about using Proliant is the integration all in one place.

The only issues we have ran into were communications with an account manager, which were fixed very quickly when we brought them up and addressed them.

Implementation was well-guided and training was helpful. It's not the most intuitive software I have ever used, but it's not difficult

Excel time sheets are a thing of the past, and we enjoy a timekeeping system that integrates with payroll. The Proliant set up team worked with us to track both grants and activities, which makes payroll accounting much easier. W2s and pay stubs are available for employees to access in the same system where they enter time, and they are able to make changes to their benefits allocations in the system.

The help features are not that helpful. There is a library of topics, but it is nearly impossible to navigate. The multi-factor authentication also makes me a little nuts. Because my browser is set to limit cookies, I have to log in, get a code from my email, then answer three questions every time I log in. No other site I visit is as rigorous. I understand that there is a lot of sensitive data, but might appreciate an MFA app like Salesforce uses.

Conversion from our previous payroll provider was seamless and efficient. The number one thing I like about Proliant is the customer service we receive. ([SENSITIVE CONTENT] is the absolute best!)

The onboarding and online benefit enrollment is a time-saving efficient tool. Employees find it user friendly and easy to navigate. Payroll and timeclock functions are efficient and easy to use.

The reporting feature is not the easiest to navigate; however, some of it may be user issues.

Overall experience is good, but reporting and built in accountability in the system is lacking.

Easy to search employee information. Nice features like "adjusted seniority date"

Natural check functions are missing. For example, being able to easily see how much PTO was approved for a person vs how much was actually paid out.

Fantastic. Everyone who has worked with our staff was hospitable, welcoming, and professional. Response to the very few issues we encountered was swift and accurate.

Proliant is intuitive to use and training is included to get started. Onboarding team was fantastic to switch our payroll from another vendor's two products in a very short window. Reporting is very flexible in filtering and output options.

I've been completely satisfied with Proliant software.

Proliant is an overall efficient HRIS suite that can deliver on a budget.

Proliant features a suite of easy to use HRIS. The implementation is not a long an drawn out process based on my experience and business size. The price is in line with the features.

Some services that Proliant offers are sub-par and can use better customer service. We use the full tax services that Proliant offers and though the services are full-filled, the customer services of the tax team is lacking. Takes multiple queries to receive a response and the response time is below par. Next is the Attendance On Demand time keeping module, this is by far my least favorite or I should say the worst part about Proliant's HRIS. If you are looking for a simple but dated time keeping system then you should have no issues. But if you are looking for a technically up-to-date system to track time, manage time keeping, and have real time analytics then this is not the one for you.

I like working with the proliant team, they answer all my questions.

I like the ease of the product. it's very easy to use.

The problem in my opinion is that it's not very intelligent , many of the onboarding process is very manual.

If we were using Proliant to simply run payroll, I think we would be fully satisfied. It's the other areas that we constantly experience problems, and thought that by switching to a smaller company, we would have more dedicated service. It often seems our dedicated account representatives are overwhelmed with other clients, as I often have to make several attempts to reach out in order to get a response, and some issues continue to remain unresolved. Unfortunately, we have actually given up on finding solutions to several issues at this point (transfers between company locations, 401k terminations, overlapping day clock ins, and time off requests, are just several examples that we continue to experience issues with on a recurring basis).

Payroll processing is a breeze. If that is all you are using it for, you will love its ease of use and functionality. At the price point offered, it is a very economical choice for basic functionality.

Communication between Time & Labor and Ready Pay Online is lacking. Continued issues since day one that have still not been ironed out in regard to transferring employees to new locations, time off tracking, browser accessibility, and 401(k) integration, just to name a few.

So glad we switched to Proliant- we were using APS and it was a miserable experience. I have used ADP in the past and did not want that again. I have also used several different ATS' s and this one is one of the best.

Relatively user-friendly, customer service is very responsive, implementation was smooth. Any minor issues that come up are addressed immediately.

The product itself can be a little clunky. The mobile app is good, but has some issues- specifically: lag time where the employee thinks the time punch didn't go through so they double-punch. Some of this depends on the employee and wifi, but this happens even when wifi is strong. Hoping this is resolved in later versions. Also, the different components (ATS, Benefits portal, Payroll, etc.) while the systems talk together, there is a certain amount of clunkiness between systems (i.e. different branding, etc.)

We've been with Proliant for almost 10 years. Having Proliant take care of our bi-weekly payroll is great, but them filing our quarterly payroll taxes and yearly W2 forms is absolutely wonderful! It has eliminated my dealing with these tedious tasks and freed up my valuable time to work on various other office responsibilities.

Easily integrated with our company's timekeeping system. I simply upload the time punches each pay period then make any necessary adjustments (vacation time, sick days, etc.), submit and Proliant takes it from there!

I want to explore some of the other features of the Payroll processing system, especially PTO tracking. I do this myself outside of Proliant now but feel it may be easier to track within Proliant's system.