Profit.co
About Profit.co
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Freemium - Up to 5 Users. Discover the perfect plan to meet your goals. Explore our wide range of options and find your ideal fit.
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Most Helpful Reviews for Profit.co
1 - 5 of 174 Reviews
Ruben
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
A complete and adaptable OKR software with fantastic support and speedy development cycle
When we started working with Profit we realised that we have been setting our OKRs all wrong, and we hadn't aligned them to all the non-quantitative projects that the team were doing. There also wasn't a way to regularly update the leadership with progress, and use the OKRs to manage the team's performance. The introduction of Profit has forced us to think more critically not just about how we set OKRs, but what and how we track the Key Results. This is most effective when there are daily and weekly KR check-ins and alignment with day-to-day tasks.
PROSThe most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from [SENSITIVE CONTENT HIDDEN] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis.
CONSThere are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask!
Vendor Response
Dear Ruben, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!
Replied March 2021
David
Information Services, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Springboard Your OKR Tracking to the Next Level
Excellent experience so far. We were previously tracking OKRs in Excel and Confluence which made regular updates, accountability, and visibility far more difficult and manual. Profit offers solutions to so many of our previous pain points and more importantly helps us increase visibility to our most important objectives across the entire team so we can really drive improvements and align our efforts across the organization. Being able to add and assign Tasks tied to specific OKRs in the same system has been extremely helpful as well.
PROSThere are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box. Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.
CONSAny issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.
Reason for choosing Profit.co
We were looking for a dedicated OKR tool with a quick implementation. The other products we evaluated had more comprehensive performance management (reviews, 1:1 tracking, recognition, etc.) in addition to OKRs but came with an increased cost and heavier implementation. Profit is an incredible value, easy to implement and use, and has great customer service before, during, and after the initial sale. All of these helped us land on Profit as a great fit for our business needs.
Vendor Response
Dear David, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!
Replied March 2021
April Pamela
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed December 2022
Good
Good. The after-sales customer support is really fast and helpful. I highly commend their customer service skills and initiative.
PROSOKR feature is good. I also like how easy it is to switch as a proxy user and back.
CONSLimitations in features. There were a lot of limitations that I experienced in customizing. Please include an audit trail so super users/admin can track who changed what.
Vendor Response
Hi April, Thank you for sharing your experience with the OKR feature and the ease of switching as a proxy user. We appreciate your input regarding the limitations in customizing and the suggestion for an audit trail feature. We pass on your valuable pointers to our product development team. We are glad to hear that you found our customer support team to be fast and helpful. Hope to hear more about your experience with us in the future! Thank you
Replied April 2023
Gerri
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Quick, Transparent OKR evals and Performance Reviews with Profit
I'm very impressed so far with using Profit.co - I think it's easy to use and has a lot of what we need at a reasonable price. I'm looking forward to growing with the product and incorporating more f the features into our process.
PROSSetting up and customizing the product was easy and intuitive. Technical employees were able to quickly adapt which told us we had chosen the right tool. The non-technical employees didn't need too much coaching - the fun YouTube videos and a personalized 10-minute video summed up the process for us. We have not integrated the product into our other systems, so TBC.
CONSI would like to see more OnDemand features baked into the product so employees can have the features explained as they go along - maybe a pop-up or example would be great. I was also using the mobile version of the product was not able to see the HR admin version of the product - I don't know if I can turn that on, but it would be great to update via my iPad.
Reason for choosing Profit.co
User friendly, price, global
Reasons for switching to Profit.co
Adaptability - very difficult to get employees and managers to use the product Price - it really got expensive to use Flexibility - we had to do a lot of programming of the product to get reports and data to align with our needs
Vendor Response
Hi Gerri, Thank you for your positive feedback! Appreciate you taking the time to share your experiences with us. We hope to hear more about your experience in the future!
Replied April 2021
Won
Non-Profit Organization Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great OKR, Listing to Customers' needs, Keep improving along with responsive teams (sales&support)
Again, Profit will be the best OKR system in my opinion with a relatively low price tag instead of using Excel and Emails. It could facilitate all teams(small to a large group, fully customizable and scalable features). Profit OKR included all - full and always with new features, great price along with dependable teams
PROSBefore I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.
CONSSince it offers lots of features, there were several methods you could make your desired solutions. It is not hard but it could have some learning curves and overwhelming till you get used to it. The main difficulties are caused by too many customizable features.
Reason for choosing Profit.co
After using several platform free trials, PROFIT was the one that I could set up the specific OKR how our team wants. In addition, PROFIT teams were the most responsive to provide supports for all my questions with answers.
Reasons for switching to Profit.co
Lack of features, support
Vendor Response
Dear Won, Thank you for your support and feedback! Appreciate you taking the time to share a review of your experiences with us. We hope to hear more about your experience in the future!
Replied March 2021