--- title: "ProjectManager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ProjectManager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ProjectManager is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/projectmanager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [ProjectManager](https://www.softwareadvice.com/project-management/projectmanager-profile/) / ProjectManager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/projectmanager-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/projectmanager-profile/alternatives/) # ProjectManager User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 339 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.9/5 - Value for money: 3.7/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 165 reviews (49%) - 4 stars: 106 reviews (31%) - 3 stars: 36 reviews (11%) - 2 stars: 10 reviews (3%) - 1 star: 22 reviews (6%) ### Most mentioned pros - Enhancement of real-time multiple projects and tasks monitoring,team intranet portal and agile reliable cloud project budgeting. - It was awesome, it made the management of all my ongoing projects very easy and organized. - Yhe way it helps me track the progress, flow, scheduling ,etc of each project is a dream. ### Most mentioned cons - I can't imagine any company that values their data would want to be involved with this company. Once I found these transactions it took days to get my account close, what do you think will happen when you need customer service to resolve the many issues/bugs in when you are a paying customer. - The issue I have is there is NO mention of the API connection in any of the plan features when you read through the FAQ's and Developer section, you will see clearly the system has an API. - Files, creative, videos, and cost me a full day of staff not having access to their data. ## ProjectManager customer reviews Showing reviews 1-25 of 339 (page 1). ### Meet the deadline - Overall rating: 5/5 - Reviewer: Fazal Rahman T. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a trial and selecting it for the project its surface and user interface are so awesome and user friendly, you have all the track of your tasks, progress, and deadlines any many more still counting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Time tracking, project and task management from anywhere and without sharing confidential data and sources, tracking the progress and detailed progress. #### Cons There is nothing to be disliked about ProjectManager.com its best in its own kind. --- ### ProjectManager.com; Enhances your Document Management - Overall rating: 5/5 - Reviewer: Diaferia A. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered It was awesome, it made the management of all my ongoing projects very easy and organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros makes the management of project documents very easy hence better planning #### Cons It is very easy to use and easily customizable to meet your individual needs #### Reasons for switching to ProjectManager The pricing quote was quite high and the payment plans were not friendly --- ### Takes a bit of getting used to, but fantastic software - Overall rating: 5/5 - Reviewer: Keenan C. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Took a bit of getting used to, but once we were up and using it, it made managing our time incredibly easy, and fits incredibly well into an Agile framework #### Cons Although it's laid out as easy as possible, it definitely took a bit of time (and someone else's help) to get used to, but that probably because I can be a bit thick with things like this --- ### The Worst Customer Support Experience in 11 years of ONLNE Marketing! - Overall rating: 5/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Read above. Arrogant customer service. Deleted my account without any warning left me hanging and would not return calls or emails. I lost E V E R Y thing. Files, creative, videos, and cost me a full day of staff not having access to their data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros This software is great. I spend a whole day looking for an alternative to Asana. I spent two days setting it up and was super excited. I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE. My costs would go up to x4. #### Cons Customer service. There is no phone only and an answerphone. And the guy Derek on the end of the emails decided to delete my entire account without warning. He did this as I said the API is not mentioned in any of the features and it's in your development section and when I went to ask how to connect it he wanted me to upgrade to ENTERPRISE - then he said, 'I'll let you have it if you join to Business and pay IN FULL ONE WHOLE YEAR? Arhhhhh, that's not the way business is done? The issue I have is there is NO mention of the API connection in any of the plan features when you read through the FAQ's and Developer section, you will see clearly the system has an API. No mention that you have to pay extra. I then said its not on and there's an error in this case. I received the following email. You are not a good fit. And with that, my entire data and account was deleted. No warning, nothing. Just see you later and all the best finding another platform. Unbelevieble. #### Reasons for choosing ProjectManager It looked better but when you get into the detail its not so good! The API key is not included in the top online plans that you can sign up for. I spent ages setting up only to have all my work deleted by some arrogant customer support person. In my 11 years of online marketing, I've never come accorss this before. Never. #### Reasons for switching to ProjectManager Cause PM looked better value but has hidden costs. I've now gone back to Asana. Way better. Should never have moved wasted 3 full days. --- ### A Top Notch Customer Relationship Management Tool. - Overall rating: 5/5 - Reviewer: Isaac I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was wonderful using this wonderful software. Simply Splendid #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a classic Project management tool which is very user friendly and is easy to use. This tool is one of its kind #### Cons I like all the features of this software but wont mind if other features are added in this fast paced technology world #### Reasons for choosing ProjectManager Its In-expensive, and seamless to you #### Reasons for switching to ProjectManager In switched because of the first time experience i got from product. --- ### Bad Customer Service - Overall rating: 4/5 - Reviewer: Thomas L. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I was happy with the program. Did what i needed, Their customer service ruined my experience. Terrible service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Very user friendly. Liked how it worked. #### Cons Customer Service is terrible. Tried to call for 3 days. None would return my call as the said they would on the recording. Lost me as a customer. WEB site is confusing to sign up for basic services. I made the mistake by clicking the wrong box and not thoroughly reading my emails, my bad. They would not help me when I saw my mistake. Just wanted the extra money. Very bad customer experience. #### Reasons for switching to ProjectManager Terrible Customer service. Would do nothing to help me to keep me as a customer. Live and learn. Next time I will read reviews first. Very many bad reviews for this companies customer service. --- ### Efficient management tool to develop projects online - Overall rating: 5/5 - Reviewer: Cesar C. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Among the many advantages with which ProjectManage has our organization has allowed: Manage the workload of the team more efficiently can solve the difficulties at the time they arise, manage multiple projects without major inconvenience and even achieve coordination between several simultaneous teams promoting healthy competition, Produce and send reports in real time to strengthen the proposed goals from the general management of projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The different applications that the management tool has as it is The customizable project control panel allows us to know if the programmed activities are being fulfilled in real time, in addition the other multi function that is quite useful is that through this system it is possible to create, monitor and share several simultaneous plans of the online projects required by the organization, and this can be done quickly and easily and with multiple views for your team. On the other hand, the various teams that are formed to develop the projects can be created their lists of personal tasks, even if you have assigned several tasks at once and this will show the progress that each of the assignments that they have. #### Cons Like any program that manages the project, this is a complex system of monitoring resources, managing time and the activities carried out by our company's staff, so the complicated task is to automate the weekly tasks so that we can follow up with a margin of time. optimal and for that a team of developers is required that is very familiar with ProjectManager, also in a totally online program that depends on the internet service that you have since if there is instability in the service the online supervision as well as the sending of multiple documents of interest is affected by this situation. --- ### Projectmanager.com - Overall rating: 5/5 - Reviewer: Aatif Khurshaid K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ProjectManager.com lets you keeps a tab on the progress of your projects and tasks online in real time by looking to its dashboard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Projectmanager.com is a robust SaaS platform for business management and collaborating teams. Its biggest highlight is its dashboard which is extremely customizable and keeps a track of project progress, team communications and tentative project plans, which lets you grasp the whole scenario in a few moments. Being a web based software, you can access it from anywhere and on any device provided you have internet connectivity. #### Cons Projectmanager.com has a few bugs that prevent you from using the software to its full extent. Apart from this, it requires lengthy and manual inout operations such as entering data and allocating resources to projects, which makes it time consuming and requires automation. Also the customer service needs to be more active and helpful. --- ### Project Manager.com review - Overall rating: 5/5 - Reviewer: Samuel M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered For someone who is just starting with project management, it is wonderful, simple, and aesthetically appealing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a well-known, extremely user-friendly project management application. I've used a lot of project management software over the years, but this one is among the finest. #### Cons Even though this is one of the top softwares, adding a few additional features might raise the caliber of the product. --- ### A Great Task Manager for Small Teams - Overall rating: 5/5 - Reviewer: Andy A. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are a small network of graduate researchers. ProjectManager.com reports have given all of us a solid schema for the rigorous data collection expectations for our lab studies. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros ProjectManager.com use enables consistent time management of events & tasks when acclimating new team members to performance expectations. #### Cons ProjectManager.com report customizations & forecasts are limited. In addition, we have had some international interface issues. --- ### Review of ProjectManager.com - Overall rating: 4/5 - Reviewer: Kat F. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The platform is relatively easy to navigate, with a clean layout #### Cons mobile app is functional but can feel limited compared to the desktop version, especially for managing complex tasks. --- ### We use this software daily and find it easy to use but still room for improvements - Overall rating: 5/5 - Reviewer: Nick G. - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered There are issues with linking tasks. We have been working with customer service on this issue for years and can't get resolution. The linked tasks will update if you extend the schedule but will not always update when you shorten the schedule. This is a major issue that needs to be fixed. When we have schedules with more than 100 tasks it takes hours to fix the schedule! #### Ratings breakdown - Ease of use: 4/5 - Functionality: 2/5 #### Pros Easy to use and accessible anywhere on-line. Can share a lot of detailed project information to others quickly. #### Cons Saved changes are slow to update. File size limits when uploading documents. Printing is cumbersome to format. #### Vendor response Hi Nick, we’re happy to hear from you! I hope I can address your question about the task linking. Currently, our software is built so that when a link relationship is applied to two or more tasks, if the dates of the tasks already conform to the relationship applied, the system will not make any changes to the project plan (operating under the idea the dates set are intentionally). This functionality is currently by design -- it protects dates on the linked tasks from being changed unintentionally. Shortened duration of task #1 does not necessarily mean that task 2 should now be due on a different date. However if task #1 is lengthened, then task 2’s due date should change, to account for the extra time needed in task #1. This gets a little bit technical but I hope the explanation helps clear up how the software handles dates -- please let us know if we can help with anything else! Michael, Customer Support Replied June 2018 --- ### Great tool for managing timelines and studio schedules - Overall rating: 4/5 - Reviewer: Julia S. - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Detailed project planning and studio capacity management #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros You can manage a project timeline, allocate people to tasks and this builds up a studio schedule which you can use to check if people's time are well utilised. The reporting tool also makes it possible to forecast into the future to see what capacity the studio is running at. It is great that it is cloud based. You can set the working days of a person and the number of hours each person works, which helps accurately plan capacity. Linking of tasks is also a helpful feature to easily update project timings. #### Cons There are a couple of features I'd like to see incorporated, such as a different colour in the workload view for potential projects, and on the calendar RSS feed the project name needs to be included as well as the task name, otherwise all your tasks can come across with the same name (i.e. design, design, design,). I would also like to see the styling improved when you save a project plans to PDF - as they are currently very difficult to read in this format and it makes it hard to share them with clients. #### Vendor response Hi Julia, We always appreciate it when users suggest feature adjustments. We're glad you enjoy our product for managing timelines and studio schedules! Replied November 2017 --- ### I have found PM.com easy to use, and support excellent always giving a quick response - Overall rating: 4/5 - Reviewer: Karen B. - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. A single product for planning our projects which are viewable to our teams. Resource planning allow us to integrate our planning across teams to give us end to end plans whereas plans were only done for the individual teams. Simple product to use making it easy for everyone to see what is happening and when. Visibility of work as able to give ready only access to stakeholders across the business . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use set up, use and share plans making working with the teams more cohesive. I also like the flexibility of being able to add custom fields. Teams are beginning to use the diaries to allow them to see what they should be working on and when. #### Cons It is difficult to see what everyone working on when you have multiple projects. There is not a single overview of the projects and task breakdown. The plans don't take into consideration any holidays or leave so it is easy allocate tasks when people are not available. #### Vendor response Thanks Karen! We appreciate your feedback on the overview of projects. Replied November 2017 --- ### Functional, intuitive and lots of PM practices incorporated - Overall rating: 5/5 - Reviewer: Juan Othmaro M. - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered After 3 years working I can say I like it is functional and is constantly changing/updating, many new features have been added and think that will continue to make it a really robust solution that will be able to fulfill multiple PM specific disciplines. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Flexibility to customize regular tasks -Implement various important metrics, reports and processes needed in a project, i.e. capacity, resource schedule. -Support is responsive in few hours or days, can be better but is functional. #### Cons -No Kanban and so could incorporate features that help an Agile team -No workflows, i.e. for software development cycle -No project portfolio/programs --- ### Project reliability - Overall rating: 5/5 - Reviewer: Mendana P. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered The project management software was very good but only that when it comes to quantifying of projects, it is needs to be incorporated in one software so that it can be work friendly and address multiples needs within one software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy use tool for project scheduling, resource allocating, costing and construction work monitoring. #### Cons The insertion of design incorporated in the project to be able to ease the use of other quantifying software and automatically, schedules, resource allocating. --- ### Cancer Trials Ireland - Overall rating: 2/5 - Reviewer: Ann R. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Its OK but doesn't do much for us. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros * Ease of use and can be accessed online #### Cons * Access controls too lax - cannot restrict access to other peoples timesheets * Can only forecast 6 months in the future - we run trials that last years * Cannot download timesheets by team * Cannot restrict access to costing rates --- ### projectmanager.com - Overall rating: 4/5 - Reviewer: Tim A. - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Dashboard analytics for quick progress checks, ability to lay out time and effort with scheduling for projects. Ability to attach notes and files to projects #### Cons some times the app lags and the response time drags on other times it seems to lose updates while lagging #### Vendor response Hi Tim! We’re happy to see that you’re enjoying many of the features of ProjectManager.com! Our product team is always working to optimize the speed and performance of the software, but if you have any persistent lag issues feel free to submit a support ticket and we’d be happy to look to see if there are any underlying issues that can be fixed on your account. Thanks! Michael, Customer Support Replied June 2018 --- ### Avoid updates on mails - Overall rating: 3/5 - Reviewer: saravanakumar v. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered some updates getting update late to others. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros this software updates all info via mail. but its should update like desktop app. initially its ok. but daily getting more mails, quite issue. because need to read lot of mails. other than its fine for update on dashboard page. creating project and status. #### Cons Avoid mail updates. create like desktop and mobile app for updates. #### Vendor response Hi Saravanakumar, Thank you for your feedback! We're glad you like the project dashboard feature. Concerning your comment about email updates, you'll be happy to hear that we now have in-software notifications. Notifications can be customized and happen in real time. You can even exclusively use the notification feature and turn off email alerts if you want. If you have any other questions about our latest software release, read our blog here: https://www.projectmanager.com/blog/product-update-all-projects-page-redesign-notifications Best, The ProjectManager.com Support Team Replied August 2020 --- ### Beware Free Trial: Scam - Overall rating: 4/5 - Reviewer: Ed H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Very poor customer service experience and unethical business practices. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Good interface with a good blend functionality from traditional PM to agile kanban and story boards. #### Cons Resourcing of a project is a weak point, it's not possible to assign resourcing by % of time or time allocation to a project i.e User 1 90% and User 2 50% to the project so it's very inflexible in this way. ----BEWARE---- The free trial is only free for 30 days before this you have to have cancelled or you will be charged. I was charge over £700 to my personal account despite all the users being test users associated to my email. Yes it does stipulate this on T&C's but I've had a point blank refusal from them to reverse charges despite cancelling only 2 days late. #### Reasons for choosing ProjectManager I would not choose ProjectManager.com or ever recommend this product. --- ### Field Engineer - Overall rating: 5/5 - Reviewer: William F. - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered This app really keeps my projects tuned. Everyone can see the progress, risks, etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to keep all parties informed and up to date. Use it for upcoming and current project status. #### Cons TBD. Still working through all it's features. Will know more as I work through it. So far, it has been an asset. #### Vendor response Hi William! We’re glad you're enjoying the ability for everyone to keep track of their progress inside the tool. Please reach out as you get to know the software further if you have any questions, we’re here to help! Michael, Customer Support Replied June 2018 --- ### Awful company- TERRIBLE customer service - Overall rating: 1/5 - Reviewer: Jordan B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used other for free trial - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros None, we have had a terrible experience and awful customer service. We are very disappointed. #### Cons I am extremely upset with this company. After signing up for a free trial we had a couple of questions and found out the software did not work for us and thought our account was cancelled since they did not offer a mobile app and our company can only use software that has a mobile app as we only use it in the field. We disputed the charge with our bank about two months ago and today we found out that project manager fought our dispute and we were charged back the original $375 for the software that we never used and did not work for us. They have no phone number so I have not been able to talk to anyone about this issue and when emailed they did not care and had horrible customer service. We will let our other construction associates know NOT to use this company. #### Reasons for switching to ProjectManager We will not be switching as this company and software offered nothing of what we needed and made it extremely hard to cancel and very hard to contact customer service as we could not find a phone number anywhere. --- ### Easy track Project Manager.com - Overall rating: 5/5 - Reviewer: Marie Kris S. - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can easily track and update my project using this software. Very helpful to my team to plot the activities and compute the cost of the project. #### Cons So far, No negative feedback about this software because this is very effective to my organization. --- ### Absolutely the Best! - Overall rating: 5/5 - Reviewer: Elaine S. - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered I cannot say enough about how great projectmanager.com has been for us. It has enabled us to organize our projects, provide a central repository for documents, and the portfolio dashboard is top notch. It has resource allocation, workload, roadmaps, and budgeting. There are a lot of customization options, which also flow through to their reports. It has given us the ability to provide management and project teams real-time access to projects instead of us preparing reports, a real timesaver. The support and training teams are extremely responsive and there is a broad knowledge base in their support portal. They are also very interest in customer feedback and enhancement requests. The PMO team is very happy with the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to manage all my projects individually and as a portfolio (dashboards are great). #### Cons There is nothing that really do not like, I would like to see some enhancements to make the product work every better. #### Vendor response Hello Elaine Thank you for the kind review! We appreciate the feedback and for letting us know how our software has helped your team. Replied November 2016 --- ### Survey 1-12-2020 - Overall rating: 3/5 - Reviewer: Austin S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Critical Path Scheduling. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Have not really used anything on this program other than Ghant Chart. Still working out kinds in it, see below. #### Cons Printing the Ghant Chart legibly is taxing. It takes a lot of trial and error and back and forth to print and be able to read without having to print on 11x17 sized paper. Even when printed that large, sometimes you cannot get all items on the chart to fill the page as needed. I have talked with your IT previous and was told they are working on this. This is our main reason for using this program is for the critical path linked scheduling software. #### Reasons for switching to ProjectManager To have a critical path linked progress schedule for our projects. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/projectmanager-profile/reviews/?page=2) --- ProjectManager Reviews, Pros and Cons - 2026 Software Advice