All PurelyHR Reviews
1-25 of 326 Reviews
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Jeanette
Individual & Family Services, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed January 2022
Purely makes HR work easier
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
Gets the job done
Great for what I use it for. Haven't experienced any issues. As I've said, it gets the job done.
PROSAn easy to use platform, PurelyHR serves as our time off management service. We don't use all of its features and capabilities, but for what we use it for it does the job well.
CONSThe interface is a little bit behind the aesthetic times. It's not as flashy and 'cool' looking as some other platforms, but that's not really an issue. It works.
Vendor Response
Thanks for taking the time to leave a review! We're happy to hear that you're enjoying PurelyHR and appreciate the feedback.
Replied February 2021
Spencer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Take time to get it all set up but then it has saved us a tremendous amount of time in admin work.
The ease of keeping track of how many days employees get off and when they take it off and why. Admin made much quicker and easier. Streamlined the whole Paid Time off process. It automatically gives days each year on their hire date.
PROSThe automation in approving time off is great! It really makes things easy and you can make it so there are a set of people that each need to approve in a certain order and then it can also email other people that arent approving it. Which info's people that need to know with the data of whats going on.
CONSThere is a limit in how much data you can put in your time off request comments. This is frustrating because we require each employee to list out all their functions and how they are going to have the covered while they are gone but it isn't long enough for some positions. However, we have a workaround and I hope they fix this soonish.
Vendor Response
Hi Spencer, We, first want to say THANK YOU for submitting a review to us. We truly appreciate all the feedback you can provide to us. We have since asked our service team to reach out to you to determine what we can do to possibly work on a solution for the con that you've listed. The PurelyHR team
Replied March 2018
Joyelle
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2017
It's the first solution we implemented to track PTO for our company.
The best thing about the software is that it is easy for employees to ask for paid time off. Most of the time they don't even need a tutorial. It's also very easy for managers to to approve time off.
CONSAssigning the manager-there seems to be two places you need to do that so the secondary manager doesn't also get the emails. The "allowance" is confusing to our employees because some of them change policies midyear, so a lot of times they don't have a whole 13 or 15 days to use but that's what they think because that's what they see first. They don't know to click on the magnifying glass and scroll down to see their 'max earning for this year.'
Vendor Response
Hi Joyelle, Thank you for taking the time to leave us a review. We've seen that our support team, has been in communication with you recently and we hope that you've had the chance to go through all the possible option. If you need further support please feel free to reach us out at any time at support@purelyhr.com Sincerely, the Purelyhr Team.
Replied December 2017
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Good for what it does, would have preferred consolidated solution
We use ADP for core HR management and were not satisfied with the tools included in that platform. We did a survey of available tools and found that PurelyHR suited our needs and was easy for us as well as our employees to use.
PROSPurelyHR has a simple interface and is easy to use, both in terms of administration and end user input. It helps us keep track of more complex needs, such as overtime, for certain staff members.
CONSWe only use it for time sheet and vacation purposes, so it doesn't seem worth the expense or compliance overhead of using yet another vendor. I'd prefer to see this type of functionality be better built into our core HR platform so we don't need to maintain two relationships.
Susan
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Product works well for our needs
We were able to get rid of paper approvals & able to easily track who is out of the office.
PROSSetting up new employees is easy & intuitive. Customer service is always responsive in a timely manner & the price is right for a small company like ours.
CONSSetting up a new user's vacation time on an accrual basis (instead of all up front) has been difficult/confusing
Vendor Response
Hi Susan, Thank you so much for taking the time to leave us a review. We are very sorry to hear that you are having difficulties setting up the user's vacation time on an accrual basis. We want to ensure we provide you with the best possible solution to make those additions, therefore, someone from our support team will be reaching out to you to review any questions, concerns you may have. Sincerely, the Purelyhr Team.
Replied December 2017
Cari
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Easy to use, reporting is great.
It was very easy to set up. Employees find it easy to use. Bring a manager, I like the custom reminders.
CONSI like pretty much everything. If I could change anything it would be that the employee number prints on the emails.
Vendor Response
Hi Cari, We are thrilled to hear that you enjoy the simplicity of Time-Off. Thank you for your feedback. We will look into your request and see if we can make a change to improve this process. We truly appreciate you taking the time to leave us such a friendly review. Sincerely, - PurelyHR
Replied December 2017
Anonymous
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed July 2015
Great Program
This program has been great for our small non-profit organization. Easy access for all levels of users. We were doing paper copies of timesheets before and now are able to completely scrap this. Great for our bottom line and for the environment.
PROSCustomer support was fantastic. Easy access. Banked time feature worked fantastically. Audit function has been useful at tracking every step and submission.
CONSWish there was a way for users to see when banked time is pending approval. A pre-made training program for staff would be helpful. I made this program up myself, but having a standardized program would have saved a lot of time.
Vendor Response
Thank you for your review, we truly appreciate your feedback! We are glad that you found a better path now with our online solution versus the paper documents. We are also happy you enjoyed the support we provided. This area is very important to us, since we want to ensure we deliver the best experience to all of our customers. As for your concerns about the bank time pending approvals, we've notified our support team which will gladly assist you in finding a solution. For the training programs, we have a guide ready for you and your team that will help them get familiar with the system. Simply contact our support team and they will provide you with everything you need. You can reach our support staff by: Phone : (506) 854-6557 Monday - Friday, 8:00 a.m. - 6:00 p.m. By Email : info@timeoffmanager.com Monday - Saturday, 8:00 a.m. - 9:00 p.m. We hope that you find this helpful and we wish you all the best! Sincerely, Time-Off Manager Team
Replied November 2015
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed January 2019
Big Help with Managing Employee Time And Vacation
Time-Off has given me back time in my day. It's very user friendly and I like that I don't have to manually keep track of hours/days off for each employee.
PROSIt's easy to use once you get through the set up. I like how I just get an email for employee time off and the system tracks their time, I don't have to do it manually.
CONSTo my knowledge, there's not a way for salary employees to check in early or late.
Vendor Response
Hi friend, We wanted to say thanks for leaving us with such a lovely review on Capterra. We are thrilled to hear that PurelyHR has helped solve your Time & Attendance needs. Enjoy the extra time on the things that matter most to your organization.¿ Sincerely, The PurelyHR Team
Replied January 2019
Jeremy
Verified reviewer
Retail, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Review of HR
User-friendly for the staff member in using the program
CONSTermination of an employee. I found it took way too long to find the actual delete tool.
Vendor Response
Love the feedback! We love to hear it good or bad, we try our best to ensure you have the best possible experience with PurelyHR. We also have a team of experts able to assist with any needs you may have along the journey with us. We are just a phone call or an email away. Sincerely The PurelyHR team
Replied May 2019
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Once you are set up, you are in great shape to use the software.
Eliminated a ton of paperwork.
PROSVery attractive interface, both from the employee and supervisor perspective. Eliminates the paper work and sign-offs we were using before, information is easy to use for payroll and helps managers have an idea of their staffing levels.
CONSInitial set up was a bit clumsy, particularly when dealing with unusual accrual rules. We should have implemented over the Christmas break, doing the transfer during regular work is a bit like chasing a moving target.
Vendor Response
Thank you so much for taking the time to leave us with your feedback. One thing we took note here was the difficulty setting up. We understand that the level of complexity can differentiate with each company. As you also know, our success team is always on standby to help! Sincerely, Team PurelyHr
Replied May 2018
Trina
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed December 2017
frustrated with changes to system as now there is more room for human errors
I like that we have more options than before the integration of Purely HR, but the lack of support upon change to new system caused former admin to off-set dates 90 days making it very difficult to track & apply correct policies to staff. Now, we are stuck with it as they fear the employee would lose benefits owed to them.
PROSease of use once you learn all the factors and set policies correctly, but was rolled over and not set up correctly for the rollover to be smooth so transitioning is still showing bugs to fix
CONStoo many errors with multi-day requests so days off are requested to be one at a time to avoid wrong totals to balance.
Vendor Response
Hi Trina, We want to thank you so much for taking the time to leave us a review. We are continuously working on making improvements to Purelyhr, therefore we want to hear all feedback. We have asked our support team to connect with you to ensure that you're account is set correctly for your needs, to hopefully avoid any possible issues for the future. You can also reach out to them at any time at support@purelyhr.com Sincerely, the Purelyhr Team.
Replied December 2017
Tammy
Environmental Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Timeclock Software
Time-Off was added to facilitate payroll running smoother. The reports have really sped things up.
PROSIt is very helpful that you can set up different business rules in the software to help keep track of things like holidays, shifts an department.
CONSOur shift hours vary and it was more difficult to set up those special shifts in the Time-Off module. We found a work around though.
Vendor Response
Hi Tammy, WOW, first let's start by saying thank you for leaving such an amazing review! We're thrilled to hear about the results after implementing PurelyHR in your organization. We wish you all the best in 2019. If you have any questions or concerns feel free to reach out to us! Sincerely, The PurelyHR Team
Replied June 2019
Robert
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Excellent. A great easy to use program with a variety of suitable feature for our organization.
The clear layout and ease of use. Cover most aspects of leave with easy to use functionality. We mainly use TOM features.
CONSTransitioning from end of year to the next is always a time consuming task. It would be easy if their were carry over adjustable settings to address this.
Vendor Response
Hi Robert, thank you for submitting your review to us. We always love receiving feedback from clients. In the meantime, someone from our support team will be reaching out to assist in making sure the transition over to the new year, runs as smoothly as possible for you. Sincerly, the Purelyhr Team!
Replied December 2017
Joely
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
We utilize time off manager and enjoy the functionality.
Easy record keeping online.
PROSThe most useful to me is the calendar view and the year end reports. I also like being able to color code days according to type. It was easy to set up. We don't use all of the tools available, but I haven't taken the time to really understand them.
CONSIt is difficult for users to reset their password and to reactivate a user. It does not let users request the current or previous day. Again, that is probably a setting that I just need to look through. The program is probably more robust than we need, but it works for our purposes.
Vendor Response
Hi Joely, First of all, we would like to thank you for your review. We are glad that you enjoy the ease of use of Time-Off! We will look into your request and see if we can make a change to improve this process.We truly appreciate your loyalty and support. Sincerely, - PurelyHR Team
Replied December 2017
Andrea
E-Learning, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Purely HR User
I have loved having the freedom to access this software to request time off. I hear back rather quick regarding my response . And I am able to privately see the rest of my teams requests , so I don’t ask for a day off that others have asked for. Highly recommend this app!
PROSI can conveniently login and see my accrual for paid time off ( sick, vacation, personal ). As I use it I can see how many hours I have left . And if I need to make a request , the process is very easy.
CONSNothing ! The process is very easy to use this software
Vendor Response
Hi Andrea, thanks for taking the time to share. We're happy to hear that PurelyHR is giving you freedom and convenience in making time off requests. We appreciate your feedback!
Replied August 2022
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2018
Best way to monitor absence
This was a godsend to our company as everyone uses Excel spreadsheets to record absence. This system was easy to use, shows your accrual holidays, when a holiday is coming up and most importantly makes it easy for managers to approve.
CONSYou can customise this but that can take time as you would want to adapt this to your HR system aswell.
Vendor Response
Aww! Thanks for leaving your feedback on PurelyHR. We're thrilled to hear about your positive experience. Keep being awesome! - PurelyHR Team
Replied January 2019
Heather
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed November 2015
Pretty Good System!
This is a great system, which updates automatically, keeping track of all of the hours and hour bumps. We can set people up quickly, and it's very easy to set up our system to work for us. We like that it tallies all of our employees and handles the hours for us. Our only wish is for greater flexibility with the calendar itself. For example, if someone sets up a full day of vacation off, but then learns they are coming back early, it would be nice if they could click on that and change it to a half day. Instead, they have to delete and then re-add as a half day. Additionally, we've noticed with multiple day requests, you can't change them. Multiple day requests are the most likely to be changed. Instead, you have to delete the multiple day request and re-add a new multiple day request if you are changing the dates.
Vendor Response
Hi Heather, Thank you so much for your review, we truly value your feedback! We are glad to hear that the system was easy to set and is working well for you. As for your concerns about the calendar and the multiple day requests, we've notified our support team which will gladly assist you in finding a solution. You can reach our support staff by: Phone : (506) 854-6557 Monday - Friday, 8:00 a.m. - 6:00 p.m. By Email : info@timeoffmanager.com Monday - Saturday, 8:00 a.m. - 9:00 p.m. We hope that we can help you find a solution and set you on the right path. We wish you all the best! Sincerely, Time-Off Manager Team.
Replied November 2015
Sam
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
The PurelyHR staff has been very easy to work with.
The software came at the right price and was very intuitive. Our users had nearly no questions when we implemented; everyone was just able to figure it out right away.
CONSWe only use this for time off, so having to do all of the employee roster items through "staff" can be tedious.
Vendor Response
Hi Sam, We are thrilled to hear that you enjoy the simplicity of Time-Off Manager. Thank you for your feedback. We will look into your request and see if we can make a change to improve this process. We truly appreciate you taking the time to leave us such a friendly review. Sincerely, - PurelyHR
Replied December 2017
Olha
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Very satisfied
Overall it helps our employees to manage and plan their PTO. We've had only positive reviews.
PROSEasy to use. Saves time and helps plan time off. Reminders and reports are also very useful.
CONSHad some issues with combining calendars for 2 different departments, but customer service helped me with that.
Vendor Response
WOW, Thank you! We love to hear about our clients and how they feel PurelyHR helps them. From the bottom of our PurelyHR hearts, a sincere thanks for spending a minute to leave such a kind review for us. PurelyHR Team
Replied May 2019
Helen
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Excellent! Makes life easier!
Overall this is been great! It is very, very much appreciated by everyone in our organization!
PROSEasy to implement; Easy to use; Currently using only the time off module. It is great for managers and employees to use; Time off calendar links to Google Calendar (with some special configuration); Staff report is easy to customize. Customer service is exceptional!
CONSCreating sub depts does not seem to be possible; Would be nice if we could export the Org Chart into a nice powerpoint style chart or at least a pdf. Would be great if it can integrate/have links with an existing payroll provider in Canada. For example, Ceridian & Nethris. This would be great for things like updating time taken and employee personal information like address. This is more of a suggestion for future updates for PurelHR.
Reason for choosing PurelyHR
Local Canadian product; less expensive for very similar functionality; charged in CDN $;
Vendor Response
Hi Helen, Thank you for taking the time to leave a review. We're so happy that Time-Off is making your life easier! We appreciate your suggestions for possible future updates and are working on some exciting features that we think you'll like.
Replied April 2021
Shannon
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Everything I Was Looking For
I run HR at a small, growing organization and our previous time-off management system was an online spreadsheet. Tons of human error, no approval system, no way for people to check their balances - it was a huge problem. I did some research and found timeoffmanager.com had good ratings so I gave it a try. I found it had everything I wanted: people could request, add notes, see balances; managers could approve; we could have different rules for different types of time off; there is a company-wide calendar view, etc. It was also super intuitive to set up and for employees to use. It literally has everything I was looking for and was very easy to get up and running and have employees start using. We couldn't be happier with it.
PROSEase of use, intuitive interface, ability to customize in pretty much any way
CONSTook a while to set up mid-year and back-filling with days off taken thus far - would recommend setting up at the start of your time off cycle
Vendor Response
Hi Shannon, Thank you so much for leaving a review. We are so happy to know that our software has been helpful for you and your organisation. We hope you continue using and enjoying our products! Sincerely, PurelyHR Team.
Replied April 2017
Susana
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Our employees love this PTO system
We used to have a manual system, which was hard to keep up with. With TimeOffManager everyone know who is out, and how much time they have left. Our employees love this system.
PROSEasy to use automated system. Customer service is excellent.
CONSI had a hard time setting up the accruals.
Vendor Response
Dear Susana, We are so happy to hear that your employees are loving this system! We hope you continue benefiting from our solution. Thank you for leaving a friendly review. Sincerely, PurelyHR Team
Replied April 2017
Jennifer
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2011
From paper to automation, in a single bound...
We had been using a pen and paper system to approve and track employee leave and we were drowning under mountains of leave requests, that didn't always make it through the process before the date of leave. Time Off Manager allowed us to save trees, time and our sanity! Upon implementation, the employee feedback was glowing and enthusiastic. At last - for employees and managers both - a quick and easy way to handle leave requests! Errors in processing leave have drastically decreased. Employee understanding and knowledge of leave programs increased. And the HR and Payroll departments are happy!
PROSThe most affordable product we found, while maintaining complete functionality. Customer support and responsiveness to customer requests is excellent. Intuitive steps and controls. Audit trails allow for easy and complete research of employee leave behaviors. Wide variety of reports are ready-made.
CONSAbility to establish multiple tiers of approval would be nice. Not able to build a custom calendar (different number of days per week or hours per day during different parts of the year)
Marco
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great product. That is fairly intuitive. If any issues do occur customer support is fantastic.
Has several features and functionality. But can also be used in a simple function for smaller companies.
CONSWould like to see if all aspects are accessible from employee profiles. For example adding a time off request has to be completed by the drop down menu and re-selecting the employee. Also some employee drop downs are listed in order by first name others by last name.
Vendor Response
Hi Marco, Your issue has been noted and we will look into improving this feature for your convenience. Thank you for leaving a review! We truly appreciate it. Sincerely, - PurelyHR
Replied December 2017