All Push Operations Reviews
1-25 of 48 Reviews
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Jo
Verified reviewer
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Takes away the stresses of payroll
The easiest payroll system ever! complimented by an amazing support team. It doesn't get any better than Push Operations for payroll
PROSthis is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous
CONSThis is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run
Mike
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2019
Review on Push Operations
It's been overall very positive.
PROSVery intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue
CONSCustomer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.
Reasons for switching to Push Operations
Push operations is a better product, with better customer service.
Vendor Response
Hey Mike, Thanks for the awesome review! We appreciate the honest feedback and we are always working on ways to improve new feature requests. -Tianna
Replied July 2019
Krystle
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
The features are very basic; I would like to see more HRIS functions as the HR items are primitive
The look of the sight is appealing. It is easy for Managers to get comfortable with the software. Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.
CONSI would like to see more use of the HR functions. I also find that there some functions that can be streamlined.
Clint
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Best thing to come around for the restaurant industry
Our experience has been excellent very professional ad very helpful!
PROSVery easy to use and the scheduling made our lives easier!
CONSThere isn't much we don't like! I would like to see if Push could talk to our POS company so our labour reports could work with our system!!
Reason for choosing Push Operations
Really like there software and how they communicated with us!
Reasons for switching to Push Operations
They had similar software but very confusing and the little charges added up to be expensive!
Vendor Response
Hi Clint, thank you so much for the kind review. We're so happy to hear that your use of Push has made your life easier! - Trena
Replied March 2020
teena
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Push - scheduling
Overall, the experience has been above average. Guest experience is great.
PROSMy team uses the scheduling feature. This saves several hours, with the team adding in their own availability and admin using the information to schedule 2 -3 weeks out.
CONSIf employees work in more than one class, under the same company, they don't get just 1 T4 but up to 6 of them. It's a hassle.
Reasons for switching to Push Operations
Because we were spending too much time doing admin of payroll.
Vendor Response
Hey Teena, Thank you for the review and we appreciate the honesty. I would like to try and fix the T4 issue you are having. Can you send a bit more information about it to support@pushoperations.com? -Tianna
Replied July 2019
Rick
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Re: Review on Push Operations Payroll Feature
I am a one man show and Push Operations' Payroll Feature has enabled me to spend my limited time on being an effective leader focusing on the operations for the furtherance of the company rather than doing daily tasks to stay intact.
PROSAutomated stat pay calculations, clock ins/outs, user empowered communication platform such as staff leaving special requests such as vacation pay, incorrect punch in/out notes, etc.
CONSI can't really pin point anything at this point but if I had to leave a feedback on its challenges are the development of its mobile apps to feature more wholesome and advanced usability for admin users.
Reason for choosing Push Operations
The overall productivity level of the software was most attractive to me.
Vendor Response
Hello Rick, So glad we can help make your life easier! We have lots of new mobile features coming down the pipeline to help admins do more away from their desks. - Tianna
Replied August 2019
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Making Payroll Easy
PUSH has afforded us a level of transparency allowing us to drill down and understand exactly where our labour dollars are being spent; by the department, position, employee, and even the hour. By using PUSH, we have streamlined our payroll processing allowing us to reduce not only the time it takes to run a payroll but also our overall labour costs.
PROSThe software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.
CONSIf PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.
Vendor Response
Hey, Thanks for the great review! The employee clock ins and clock outs can be seen in the employees Push Scheduler once the hours are approved. We are moving away from time sheets because the changes on the sheets could not be tracked and sending it direct to the employees app gave them a greater line of sight. If you have a special case and have not heard from us yet can you contact support@pushoperations.com and we can do our best to make the system work for you. - Tianna
Replied August 2019
Paul
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
OUTSTANDING Do-It-Yourself Payroll and Scheduling Product! Goodby ADP and Ceridian!
We moved from ADP and it was a night and day difference. The ease of running payroll and setting up a weekly schedule is hardly worth comparison. As well, the integration between timekeeping, scheduling, and running payroll makes services like ADP seem like complete dinosaurs. No need for a clunky time-clock - employees clock in and out on an iPad. Holidays are automatically calculated - Yay! I literally spend about 2 minutes to run payroll. Finally, submitting an ROE is as easy as clicking one button. Two major headaches removed from my workflow. This industry has been waiting a long time for a product like this. Don't think twice about moving to Push. Rid yourself of the pains of payroll and scheduling.
CONSNavigating user permissions and categories can be confusing at times. There have been a couple of times where I have had to contact customer support in order to locate a user permission.
Brad
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Using push has saved me at least 10 hours per month with scheduling and payroll services.
I love the web interface. It's clear and easy to use and makes running payroll a breeze. Scheduling is incredibly easy and allowing different users separate permissions has helped me a lot in terms of delegating certain tasks to different staff. I have referred many people to push, and I will continue to do so.
CONSI don't like that the website does not work very well from phone/tablets. I can't approve hours or shift changes unless I'm at a desktop/laptop. This is quite annoying and I hope that you can fix this issue in the coming months.
Paula
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Fantastic Product!
Excellent Product, Fantastic Support, Easy to Use, Professional & Concise
PROSThe personal support and the emailed chat conversation that is provided after getting assistance. The reps are amazing!
CONSThe "online manual" is not very helpful at all. That is definitely balanced out by the level/style of customer support provided though.
Vendor Response
Hey Paula, Thanks for the great review! - Tianna
Replied August 2019
Craig
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Push Software
We use a third party to process payroll and use push to generate the information
PROSEase of use for the staff plus accountability for time off an shift change requests.
CONSSome of the challenges handling administrators access.
Reason for choosing Push Operations
ease of use for staff
Vendor Response
Hey Craig, Glad the system is working for you. If you notice access to be difficult we would love more information on that feedback. Contact our support email and let us know what is causing you problems. We may be able to fix it. Contact support@pushoperations.com. - Tianna
Replied August 2019
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Great product for small/medium company
Labor management, scheduling and time & attendance issues.
PROSVery user friendly, easy to setup, excellent customer service.
CONSCould use some more reporting for auditing. Does not interface with Quickbooks yet.
Vendor Response
Thanks for the great review! If you want to send an idea in on reports you think we could be missing you can do to "submit an idea" at the bottom of our home page. We would love to learn more about the reports you want to see. - Tianna
Replied August 2019
Martin
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Good Service
Easy to use and very convenient. Love the ability to login and adjust hours for our guys
CONSSometimes it doesn't capture employees login.
Vendor Response
Hey Martin, Thanks for the great feedback. The system should be catching those employee logins. If you notice this continuing to happen please contact our support team at support@pushoperations.com and we can work on fixing that for you. - Tianna
Replied August 2019
Janelle
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Easy program for both staff and management to use
The ability it gives the staff to find their own replacements for shifts. I can post the schedule and if anyone wants to trade or give up a shift, I know that the other person has accepted the change by the shift swap request.
CONSI have been using the system since April 2017 and have not found anything to complain about. The least liked feature would be the employee request screen that lists all asked for requests. Would be nice to sort by date and hide last years requests.
Tara
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Time Saving
The ease of running payroll with this system saves so much time and stress.
CONSOne very small issue is that when you are creating push messages if it times out your draft is not saved.
Vendor Response
Hello Tara, Thank you for your great review of Push Operations. I think your draft idea is a great one. We have an idea submission page that goes straight to our development team. Here is the link so you can submit your idea to us. https://docs.google.com/forms/d/e/1FAIpQLSe-bTEf6w4YGh-66trd3MKfxBX-C-pQJqEPO1ypLFvX_xHlYQ/viewform
Replied July 2019
Debra
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Push has been fantastic, I have cut the time down on processing my scheduling and payroll
The ease of having my schedule combined with my staff clock in and clock out, and have it communicate with my payroll has saved time and money doing stat count backs, processing ROEs T4s and really just everything.
CONSThe scheduling module still needs work for ease of use, but is a work in progress. Excellent upgrades have been made in the year and a half that we have been using it. I am sure this will continue.
Krista
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Use friendly
Push makes it easy to run payroll and has been a reliable user friendly system.
PROSEasy to use. Simple step by step online manuals. Excellent live chat option for assistance the reps in customer service are phenomenal.
CONSthat it caters to restaurant scheduling. We are a hotel and would love to see the system grow and be able to code: hotel occupancy, arrivals and departures so that we could use the scheduling system in full.
Vendor Response
Hey Krista, Thanks for the feedback I will tell my team about the feedback you have provided. I don't believe there is a plan to expand this year but it may be something we look at in the future. - Tianna
Replied August 2019
Jaclyn
Health, Wellness and Fitness, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Push makes it easy!
Push takes care of our payroll so we can focus our efforts and energy on our top priority - providing exceptional service to those experiencing fertility struggles!
PROSPush takes the reign on payroll so we don't have to worry about if things are correct or not, they get it right every time! It makes our company flow so much better and takes away a lot of anxiety and stress.
CONSNot necessarily a con, but when you submit a question to them you receive an auto e message saying they have received it. Getting another email, without the answer is not great, I would prefer to just wait for my answer.
Vendor Response
Hello Jaclyn, Thanks for the great review! I understand getting the extra email can always be a little frustrating but we found that extra email helped people confirm we got the request, lowering the amount of people who emailed us a second time and helped us lower our response time. - Tianna
Replied August 2019
Swede
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Moving to Push was the best thing we could have done!
Payroll for 60 employees takes minutes. Extremely cost effective. We scan all employee documents and upload the files to the individual record eliminating hard copies. Scheduling is a breeze and easy to learn. Customer support is the absolute best. If you have a restaurant you NEED Push.
CONSAdmin permissions can be a little confusing. Mobile functionality is somewhat lacking at this time
Anna
Restaurants, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great software for keeping track of daily activities.
It helps the store fun effeciently as possible and presents itself very user friendly.
PROSIt is very easy to use and navigate so that I can teach our newest recruits with no problem.
CONSThe side icons can be a bit confusing as some of the wording is the same.
Rosa
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
Good software has really improved our payroll processing
The payroll processing is really helpful for my team and has really improved our processes. I appreciate that I can see who else is on vacation when approving requests.
CONSThe entire program could be more intuitive. It is also quite slow to load. I wish there was more option for customization.
Vendor Response
Hi Rosa, Thanks so much for the review! Your comments are very important to us. Are there are specific modules or areas of the system that you find slow? I'm curious because our Dev team is currently working on speed optimizations within a few areas and would like to find out if it helps when released.
Replied December 2017
Andrew
Hospitality, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Simple easy to use
It’s simple. For scheduling, budgeting labour, ensuring everyone’s clocked in and paid. I also train others to use the program and that is simple as well
CONSA few quality of life changes could be made. But nothing major enough that I can conjure it off the top of oh head
Alfons
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Push is saving me lots of time on the daily tasks, payroll is done faster than before I used "Push
Payroll can be done online from anywhere, I don't have to go in my business and have to write cheques. The time capture is easy, no more spread sheets, and the staff likes the system as well.
CONSUpgrades for the tablet should be done automatically, or announced per email. Otherwise I do not have any problems with the software or tablet.
Penny
Food & Beverages, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
They have been great to work with.
time savings and accurate reporting
PROSease of use and the team at PUSH is very accommodating. When we request something they have their developers build it.
CONSThere is nothing we do not like about this software The implementation and daily use are so easy !
Jippy
Verified reviewer
Restaurants, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Good payroll software for our Restaurant.
I work at a small Thai restaurant and needed a good payroll software that was easy and fast and this one didn't disappoint. I tried a few others but this one worked well for our needs. I liked the interface and it was pretty intuitive as well. My manager and I have been using for a little while and would recommend.
CONSIt could have a little more q&a page to answer questions when learning but the customer support was good as well. I would like to use more to fully understand.
Vendor Response
Hey Jippy, Thank you for the excellent review. I am glad that Push has worked for your restaurant. Thanks for suggesting more Q & A's I think that is a great idea.If you have any specific issues you want us to work on please email me at contact@pushoperations.com and I would be happy to help you out and make sure those are built out for the next new user! - Tianna
Replied July 2019