iSolved Time Software

3.74 / 5 (136)

Our advisors have recommended this product 22 times in the last 30 days

About iSolved Time


iSolved Time is the time and attendance tracking component that is native to iSolved. The features in this module help organizations to track employees’ working hours and process their payroll. With iSolved Time, users can track and monitor meals, breaks and overtime, monitor errors, calculate and manage comp time, set up geofencing to track employee locations when they clock in and out and manage other time policies, ensuring complete and accurate time cards.

iSolved Time also helps reduce the risk of time theft and buddy punching by other employees, which results in reduced timesheet errors. Employees can either use a web browser, time clock or mobile app to punch in and out. Employees can also view their past time schedules, including any attendance remarks made by their supervisors.

iSolved Time provides time tracking with a rules-driven approach. Central administrators and supervisors can configure rules for sending alerts and warnings to latecomers.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

136 Reviews of iSolved Time

Average User Ratings

Overall

3.74 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(34)

4 stars

(61)

3 stars

(16)

2 stars

(9)

1 stars

(16)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 136 reviews

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December 2018

Ashley from Geisinger

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

December 2018

Great for Small/Mid Sized Companies

With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when working with a small HR department as it allows a soft roll out where you can work on preparing one took at a time. The interface is user friendly and is a good quality tool for companies not ready to invest in Workday, Oracle, et cetera.

Pros

I used this as an HR Department of one. It was great for tracking employees and pretty intuitive to use. Has a ton of reports to choose from and does a great job visualizing metrics - I often looked at the graphs of our employee self reported demographics for diversity purposes. iSolved also has the capability to create limited access accounts for employees so they can look at schedules, request days off, and pull paystubs/w2s.

Cons

Sometimes iSolved would glitch and seem to freeze/not let me change something when I was using it. I would have to call customer service to get this fixed. Luckily,my representative was local and easy to get ahold of. Overall, a nice software with a lot of functionality. It does take a while to get everything working (a lot of up-front work/data entry) but once everything is in,it's awesome. Lastly, the scheduling service is not very intuitive/friendly. It's difficult to build schedules and takes a lot of time to get then right.

January 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

INFORMATIONAL AND EASY

I love this software its the best we have used at our company.

Pros

I love how this software has all of my information conveniently and easy in one place for me to find. This software keeps up with my PTO hours, my employment history with my company, pay history and more. I also love that I can print my W2 straight from the site.

Cons

The only thing I dislike about the software is that it does not save my sign in info. So I have to type my user ID and password every time I sign in. But I guess because the information is sensitive this is their way of protecting my information so I understand that. Other than that there is absolutely nothing I dislike about this software.

September 2015

David from Spartan Paving


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

September 2015

Quite possibly the worst software I have ever used...

Pros

This software has one merit... the security principals practiced are pentagon level. Your employees will have to type about 5 times the information into their phone or computer as they do to login to their online banking. I can login to my online banking app with about 20 key presses. This app requires more than 40. Passwords are enforced with a complexity that leads to numerous support calls for lost passwords. This would be well and good if the system actually allowed you to access some sort of sensitive data... however the mobile app allows you to punch in and out ONLY with no provision for actually seeing your recorded time. So yes, fort knox security principals that are so onerous your users will HATE you. The app existed in version 3.x before they added an option to save your login name and company id... I have typed my user name and company code hundreds of times during our roll out. This has been addressed now... in version 4. Think about that for a moment. Your company code is a random string your employees will need to remember. The format is X9999999 at least in our case. So yeah, tell your common laborer he must remember C4585209 or something similar to use your time clock... as well as his login name and password.

Cons

The software is at best broken. The development team are slightly above high school level. The support is non existent. You will be told they will fix it in the next version. The phone app does NOT work on all phones. The login screen is "cut off" on smaller screens and there is no way to swipe down to see the login button. No workaround exists as you cannot press the off screen button. NO support. The phone app also does not allow an employee to view their recorded hours. This leads to numerous punches as they believe it did work. Server connectivity issues are very common. Be prepared to "fix" timecards for employees every single day. The check stub viewing app, while integrated into the mobil app, requires the use of a completely different login and stupidly complex password. You WILL be getting calls every week when your employees get locked out because they forgot their password or used the punch login for the paystub side. When this happens, you cannot simply reset the password... no you must send them a system generated email and they have to go through the process of choosing a password and secret questions all over again. Again, I can get into my online banking software MUCH easier. If you expect this software to work with mobile employees think again. Unless they have access to an actual computer they will not be able to see their timecard or paystubs. Your employees WILL HATE YOU if you force them to use this. We are limping this pile of garbage software to the end of our construction season and migrating to a new solution over the winter break. We have lost employees because of this software. The software forces the employees mobile device to use "system time" which is good but it does NOT force the use of GPS when punching. An employee can simply turn off location services before he punches and you have no idea if he was sitting in bed or at the job site.

April 2013

Brent from Morrison Center


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2013

The Morrison Center is an Performing Arts Center on a the campus of Boise State University. We basically operate twenty-four hours a day and seven days a week with 100 - 150 stagehands between part time and students. Up until the TimeForce clock we were still using an old time clock and then hand writing the times to paper to be able to send to payroll. We purchased the time force system (IQ 400) this past fall and for us it took some extra work because of the University OIT. But, the implementation team from Timeforce helped with every part of the install. Kelli Anthony, my main contact, was always so helpful. She help build the files needed for the system to run and was always there to help with any questions. I may have a pretty easy set up since I do not have benefits with students and part time temps, but I always felt I was as important of a customer as some big company with 1000 employees. When we started to send info to payroll Kelli and others helped with building spreadsheets that the University could except and made sure everything has worked for us here at the Morrison Center. Myself and the supervisors took the online classes to learn about the system during the implementation period. These were very helpful to the team giving them a good understanding of the system. Kelli spent many hours working with me to understand the admin functions of the program. The program is very easy to use which is important to myself because it is a time saver for us. The new time clock has brought about more accuracy to our payroll reports with less rewriting of time sheets and keeping accounts more up to date. The speed of getting reports following shows is new to us because we do not have to wait for the University to make reports for us has been another big advantage. We continue to try different parts of the report capabilities of this program and fine tune it to our direct needs is a large advantage.

April 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2019

The software has a lot of features but it is sometimes cumbersome to use

It does track data quite well, but sometimes it is hard to access that data

Pros

It is a nice centralized system and it can store a lot of employee information/data. It can link to different systems to save time with updating information. It also seems to have a lot of features that we have not yet tapped into.

Cons

Some features do not work as I would expect them to work or you need to reload the page to see things appear correctly. The software also feels a bit dated. You sometimes need to run a report or create a custom report to access some of your employee data.

May 2018

Joshua from NewVistas

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

May 2018

I use isolved to log my hours and track my paychecks at work.

I am able to clock in and out from computer or phone and I am able to see my paystubs.

Pros

I like that with isolved you have an app that I can use as I walk in and out of work to clock in and out. I also like being able to quickly and easily see my previous paychecks and update W2 or W4 info.

Cons

The software is not user-friendly in my opinion. I still don't understand all the functionality that comes along with it. I have essentially figured out how to use it for what I need to and not dug any deeper. The best example of something annoying about it is clocking in and out from my phone. After opening the app there are about 5 or 6 clicks I have to make to record a timecard punch. It took me several weeks to realize there was even a way to see my employees hours. Just really messy confusing layout.

April 2013

Andy from Wyo-Ben, Inc


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

April 2013

Our company is a mining and manufacturing company with multiple locations. We had been using a different company (ADP) for our time and attendance as well as payroll. Their solution was so complicated, their implementation and customer service was difficult at best. In short, ADP was not meeting our needs and had no desire to help us. We needed software that helped us gather time and attendance information in a simple and straightforward way. It needed to offer some flexibility and customization to allow us to tailor the software to our needs. We also wanted to be able to collect the time and attendance information and pair that with our existing accounting software so that we could process payroll in-house and eliminate redundant data entry. Our decision to change from ADP to TimeForce II was really pretty easy. The sales team went out of their way with multiple demonstrations. They were able to answer our questions and help us find a solution that met our needs. The implementation process was smooth; the staff at TimeForce helped organize the transition well. The best thing about the implementation was the good customer service we received. It was apparent that the people at TImeForce wanted us to succeed, and we were important. TimeForce has been very easy to use. Their system is logical, and with a little help from the implementation team we were able to figure out how to use and function within the software. Changes we used to have to call ADP to make we can do ourselves. The transition to TimeForce has been a success for our company. Collecting time and attendance is easier than it ever has been. It works well with our existing accounting software for payroll. The continued customer support has been excellent as well.

May 2017

Krissi from The Phoenix Recovery Center

Company Size: 51-200 employees


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

May 2017

No Communication

They do not return your phone calls!!! We first called to try and get more licenses and were transferred to different people who never returned calls. After that we decided to go with another system due to not being to get return calls to get all of our employees licensed. We then called back and left messages to call back and neither ever did. Finally, we sent emails in requesting to talk about the cancellation and a transition period. 1 month later we received an email back saying our service was canceled. Finally called and got a hold of the customer rep who said "oh yeah I just got an email from finance forwarded to me that you guys wanted to cancel" we had to explain we wanted to work on transition period, had someone actually returned phone calls then they would know. Our bill was paid through the end of the month so we wanted to keep services until then. He set us up to cancel at the end of the month. We tried calling customer support the week before canceling to see if we need to do anything else, also we were using them until the end of the pay period and wanted to know what we needed to do to pull the last of hours. NO ONE RETURNED OUR CALLS AGAIN. Luckily we logged in at 11:30 pm on 4/30/17 and pulled and hours summary, as the next morning we were unable to pull any other reports. The problem is we are a 24/7 facility and this caused issues. This was one of the worst companies we have tried to work with.

Pros

The system was easy to learn, their support team was very friendly. I don't have anymore pros to add to this.

Cons

Their customer service, sales and financing team are terrible. They do not return phone calls or assist in anyway. Reports are not user friendly.

September 2018

TRICIA from SYBMI

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2018

iSolved

Great program. This is the easiest time card program I have ever used. It allows employees to see so many details, that it eliminates the need to ask your supervisor for numbers. I would recommend this to everyone.

Pros

We use this for our timecards and so far its the best system I have used. The manual is easy to understand and the program is easy to use. I love how you can see your previous pay stubs at anytime and look at your vacation and sick balances. Before we had to wait for our pay stubs to come out to see what we had. It easy to submit sick and vacation time (compared to other programs).

Cons

It has been slow at times, not allowing me to clock in or out but that might just be a server issue and not the actual program.

May 2018

Susan from Billedeaux Hearing Center, LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2018

Super Easy to Use!

Pros

We use this time card tracking software at work and I like the fact that I can log into my computer to clock in and out and that I can verify my time at the end of the pay period even if I am not in the office. I can also view the accumulated work hours and my past time schedules.

Cons

The main complaint I have is, at times, the system is slow to clock you in and out and it does not always register the punches when they are entered. Therefore, HR has to adjust the time or enter the punches to reflect the accurate time worked.

April 2013

Anna from Apple Discount Drugs


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2013

We are a local retail pharmacy with 5 locations and 4 different corporate payrolls. Our payroll rules are very complex with pay differentials, call pay, employee transfers, and a variety of accruals. We also want our drivers to have access to punch remotely. Our previous software company promised upgrades to meet all of our needs when purchased. Five years later, we still had not made any progress and the technical support we received was marginal at best. Our company searched for a new software alternative that didn't break the bank but could accomodate all of our requirements. We were very impressed with the Timeforce software and the sales staff but were skeptical based on our previous experience. Therefore, Timeforce provided numerous webinars and one on one demostrations to abate all of our fears. After months of research, we were convinced that TimeforceII was the payroll system for us and we purchased it in August of 2012 along with the advanced scheduling system. Kelli, our implemetation specialist, was fantastic. Thru questionairres, goto meetings, and many phone conversations, Kelli was able to learn our payroll and setup the system. We went live in October of 2012 and have never looked back. Of course, once we went live, we had a few issues but Kelli was with us every step of the way and made sure we were completely satisfied with the product before turning us over to tech support. Timeforce has cut our payroll processing time down from 3 days a week to less than a day currently. It is easy to learn and there is always someone available to call if support is needed. I would highly recommend Timeforce.

April 2018