Qualtrics 360 software


Qualtrics 360 is a cloud-based 360-degree feedback management solution that caters to various industries. The solution has a point-and-click interface that allows users to modify their reports and forms in real time.

Qualtrics 360 has a range of question types that help managers design customized feedback forms for employees. Branching logic in questions allows users to ask different questions to different groups by using the same form. Real-time reporting is offered by the solution through a dashboard that also helps users to measure, analyze and compare assessment results. It also provides users gap analysis tables, competency rankings and development guides.

Qualtrics 360 enables managers to monitor rater's progress in real-time and access individual guide list to help them through the process. It has an open API for existing human resource' software integration.

The solution provides a mobile application for iOS and Android devices and support is offered through online resources and live training.

Supported Operating System(s):
Web browser (OS agnostic)

17 Reviews of Qualtrics 360

Showing 1 - 17 of 17

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  • Chandrashekar from KGI

    Specialty: Healthcare / Medical

    Number of employees: 2-10 employees

    August 2018

    Amazing software for survey design, deploy and basic analytics

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Qualtrics is the best tool for conducting successful email survey campaigns and is better than the available software in the market currently

    Pros

    The customer service is amazing as they are quick to respond to any query and are very helpful. The tool is mobile friendly and moreover, the dashboard is user-friendly and intuitive. Lastly, there are a lot of customizable options available for the survey which is great for market research purpose.

    Cons

    The product doesn't come free and is priced bit higher than other surveying software. The tool doesn't show accurate tracking of emails checked after a survey has been deployed although the status of the survey is shown whether it has been started or finished.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • kelli from Banjo

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    July 2018

    More companies should use this product for reviews.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The ability to do full 360 reviews from peers, managers, etc. I like that you can choose people, but then your manager can also choose specific people. Very easy to use.

    Cons

    I liked how everything worked with this product. I don't have any negative feedback on this product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Shekhar from KGI

    Specialty: Pharmaceuticals

    Number of employees: 2-10 employees

    June 2018

    Awesome Email Marketing software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best software you can have in your business for Email Marketing. Very impressed overall.

    Pros

    The software is very user-friendly and mobile-friendly with different themes and layouts for email marketing. The customer service is excellent. I can't even think of shifting to any other software when it comes to collecting survey responses as Qualtrics is the best software out in the market.

    Cons

    Qualtrics should try to display email tracking insights along with survey progress updates. Also, the pricing is a bit more than other software available.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dawn from Aspire Public Schools

    Specialty: Education

    Number of employees: 1,001-5,000 employees

    May 2018

    Surveys, Surveys, Surveys!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I think this product is more robust than other survey software when it comes to analyzing and parsing data. You can also create surveys that have great logic (e.g. create one survey with differentiated questions rather than 20 different surveys that have similar questions).

    Cons

    I do think Qualtrics is a little trickier to use than some of the new (free) software like Google Forms. Although it has much better functionality, it is a little harder to learn and use, which might be a barrier to those who just want a quick and easy survey.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Julia from Food & Beverages

    Specialty: Food / Beverage

    Number of employees: 10,000+ employees

    April 2018

    Unlike any other survey software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Qualtrics is truly invaluable. I used this every day, multiple times a day, when I worked in B2B sales. Super user friendly and intuitive, especially considering the amount of features and functionalities that aren't available from competitors. On my first day at a new job, I used Qualtrics with no training and was able to teach myself how to use it as I went. The insights you get from Qualtrics surveys are excellent and very in-depth. Worth every penny and great customer support as well. The new platform is even easier to use than the old one; it just keeps getting better.

    Cons

    I can't think of anything. It's not cheap, but it's reasonable. Much better than all competitors in terms of data delivery and insights so I believe it's worth the high(er) price tag.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Michael from Lake Michigan Credit Union

    Specialty: Banking

    Number of employees: 1,001-5,000 employees

    January 2018

    Extremely Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most about Qualtrics 360 is that it is extremely easy to use especially when dealing with large amount of users and data. It is very easy to get responses that are submitted timely and in an easy format. Additionally, the customer service provided by Qualtrics 360 is outstanding. The customer service reps are very friendly, knowledgeable and teach you in a way that is easy to understand. For example, many times when I have reached out to them, they have taught me something through a video that was shared.

    Cons

    What I like the least about Qualtrics 360 is that the system is very expensive to purchase. However, you do pay for the phenomenal product you receive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Peter from SRI

    Specialty: Agriculture

    Number of employees: 1,001-5,000 employees

    October 2017

    360, more like 720

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fantastic platform that is incredibly easy for a layman to create and execute employee 360 evaluations

    Cons

    Pricy platform but you do end up getting what you pay for. Worth the investment if you have over 50 employees

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Georgina from Time Out

    Specialty: Media

    Number of employees: 51-200 employees

    October 2017

    Really easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The interface is easy to use and the system itself is really intuitive. It's a very helpful way to collect data

    Cons

    Sometime the way that the system is set up means it can be a bit inflexible, however, I'm usually able to overcome this issue

    This review was submitted organically. No incentive was offered
    Review Source
  • Channing from Baylor University

    October 2017

    Greta customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service was spectacular. They were helpful, clear, and thorough. They met me where I was in terms of knowledge of product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • suneetha from Fidelity Investments

    September 2017

    Its a very nice experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Rolling out survey and integrating the results with salesforce

    Pros

    good support. We get good support and support team is extremely knowledgeable and very helpful and friendly.

    Cons

    good support but it can be extended to India as well. Currently we have to wait for long time to get the issue addressed

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jeanne from Advocate Healthcare

    Number of employees: 5,001-10,000 employees

    June 2017

    Always a pleasure to work with the Qualtrics team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The main benefit is the ease of use and great support staff available at a click of the mouse or a quick phone call.

    Pros

    Ease of use, the program is very user friendly and if you do run into an issue help is just a click away with very knowledgeable and friendly people to work with.

    Review Source: Capterra
  • Mark from Dassault Systemes Germany

    Number of employees: 10,000+ employees

    June 2017

    Qualtrics is easy to learn and easy to use while offering many sophisticated possibilities.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A dynamic, mobile friendly, questionnaire design, allowing to add deep-dive questions when necessary, and allowing to minimize survey-duration and complexity for participants where possible. This helps to increase response rates.

    Pros

    Easy to learn, easy to design and modify, even with complex questionnaires.
    I like best the dynamic design that adapt to participants answers. E.g.g the piping (or routing) of participants selections to follow-up questions, etc.

    Review Source: Capterra
  • Lexi from Millersville University

    Number of employees: 501-1,000 employees

    May 2017

    I had some of the vocab, but not all--tech person understood me nonetheless.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I create surveys and forms using it.

    Pros

    I was Qualtrics Administrator at my last school; so excited to have it finally come to my new school.

    Cons

    Sometimes it can be complicated to use due to all the functionality, but if one is persistent, he or she can design a survey as desired.

    Review Source: Capterra
  • Lora from University of Evansville

    Number of employees: 501-1,000 employees

    January 2017

    Rapid response, friendly staff, alert to follow up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I always get a quick reply to questions whether they be simple, complex or related to services offered in addition to the survey software. Friendly staff engages in polite conversation after the service issue is solved. I like being able to get to know the staff on a personal level. It helps me to trust that I can call them whenever the need arises. Staff always makes a follow-up the date for all information I need to send them. This helps keep me on task and shows their concern for my projects.

    Pros

    ease of use, multiple functions

    Cons

    um...can't think of one thing!

    Review Source: Capterra
  • Sara from ATB Financial

    Number of employees: 5,001-10,000 employees

    January 2017

    Best, Intuitive and User-friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best survey designing tool ever used! I had designed surveys earlier in CAPI almost 10 years ago...but Qualtrics has given me the best time travel experience in designing surveys. I love their ease of use and design and the flexibility and accommodating nature of the tool. Looking forward to learn more about their other modules so as to have a one stop shop for all our needs...I hope to have long term relationship with Qualtrics considering their tools and support.

    Review Source: Capterra
  • Jim from City of Las Vegas

    November 2016

    Best All Around Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy for customers to use with powerful analytics. Visually pleasing without a lot of clutter. Nice all around product.

    Review Source: Capterra
  • bobby from isdc

    October 2016

    great voc product. highly recommended

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    great voc product. qualtrics is so easy to use and gives us great insights into how our customer are doing. cant live with out it.

    Review Source: Capterra
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