Qualtrics 360 Software


 

Qualtrics 360 is a cloud-based 360-degree feedback management solution that caters to various industries. The solution has a point-and-click interface that allows users to modify their reports and forms in real time.

Qualtrics 360 has a range of question types that help managers design customized feedback forms for employees. Branching logic in questions allows users to ask different questions to different groups by using the same form. Real-time reporting is offered by the solution through a dashboard that also helps users to measure, analyze and compare assessment results. It also provides users gap analysis tables, competency rankings and development guides.

Qualtrics 360 enables managers to monitor rater's progress in real-time and access individual guide list to help them through the process. It has an open API for existing human resource' software integration.

The solution provides a mobile application for iOS and Android devices and support is offered through online resources and live training.

 

Qualtrics 360 - Progress monitoring
 
  • Qualtrics 360 - Progress monitoring
    Progress monitoring
  • Qualtrics 360 - Real-time reporting
    Real-time reporting
  • Qualtrics 360 - Task list
    Task list
  • Qualtrics 360 - Web-based interface
    Web-based interface
Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of Qualtrics 360

 

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Software Advice Reviews (2)
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Showing 1-2 of 2

Peter from SRI
Specialty: Agriculture
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

360, more like 720

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Value for Money

Pros

Fantastic platform that is incredibly easy for a layman to create and execute employee 360 evaluations

Cons

Pricy platform but you do end up getting what you pay for. Worth the investment if you have over 50 employees

Review Source
 
 

Georgina from Time Out
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Really easy to use

Ease-of-use

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N/A
Pros

The interface is easy to use and the system itself is really intuitive. It's a very helpful way to collect data

Cons

Sometime the way that the system is set up means it can be a bit inflexible, however, I'm usually able to overcome this issue

Review Source
 
 
 
Showing 1-20 of 24

Janet from kaiser permanente

October 2017

October 2017

overall, I have saved is much time with this program.

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completing my sample survey with ease

Pros

Like like the ease of use, but what I like more than anything else s the ability to contact someone if I need something answered.

Review Source: Capterra
 

anne from cuna mutual group

October 2017

October 2017

Good feedback tool to use

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Pros

Good capture of how we want to gather information from internal and external customers for how we are doing.

Cons

I use it more for viewing and searching. The output doesn't always make sense to me. It could be that I don't know how to use it as well. Easy enough to intuitively to get around. I marked 3 for some b/c I don't know the cost and have not had to contact for customer support.

Review Source: Capterra
 

Channing from Baylor University

October 2017

October 2017

Greta customer service!

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The customer service was spectacular. They were helpful, clear, and thorough. They met me where I was in terms of knowledge of product.

Review Source: Capterra
 

suneetha from Fidelity Investments

September 2017

September 2017

Its a very nice experience

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Rolling out survey and integrating the results with salesforce

Pros

good support. We get good support and support team is extremely knowledgeable and very helpful and friendly.

Cons

good support but it can be extended to India as well. Currently we have to wait for long time to get the issue addressed

Review Source: Capterra
 

Jennifer from UC davis

September 2017

September 2017

I work in research and Qualtrics has been a phenomenal help and asset. It's fairly easy to use too.

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Easy survey design and costumer service

Pros

The customer service is by far the best I've seen. I like that I can call the customer service reps on the weekend.

Cons

It's on the expensive side, therefore nonprofits may use its competitors (like surveymonkey) because of price. There should be ways to make it more affordable.

Review Source: Capterra
 

Noah from Isaac & Oxley Center for Business Leadership - Miami University

September 2017

September 2017

Excellent, mostly because of customer service

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Pros

Once you get the hang of it, it's easy to use. I do like the variety of different formats for displaying data- however, it would be really great if you could add a fully customizable table option. Sometimes I want to display data in a certain way but there is not a preset table that will allow me to do so.

Cons

My one really big gripe is that it is really tough to format reports- I would recommend adding guidelines so text boxes and shapes can snap to a grid and everything will be easier to align. Similar to adobe illustrator. I have to manually go through the report and adjust each object and eyeball to see whether or not everything is properly aligned- it's a real pain. I would think adding guidelines in the report section would be relatively easy from a programming standpoint as well.

Also, not sure whether or not this is really your fault, but we have been having a lot of issues with evaluators receiving the automated messages that get sent to them. They might just be getting sent to the spam folder in their email, not sure how this would necessarily be fixable in the future.

Review Source: Capterra
 

Jacqui from ASHP
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Great tool for sending surveys. Easy to use and navigate.

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An easy way to compile survey results.

Pros

Surveys I send need to be compiled with certain pieces of data. The tool option is great and very easy to change the look of reports.

Cons

It can be glitchy at times and find that I need to refresh the account. Closing surveys manually can say pending for a long period of time.

Review Source: Capterra
 

Jeanne from Advocate Healthcare
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Always a pleasure to work with the Qualtrics team

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Support

The main benefit is the ease of use and great support staff available at a click of the mouse or a quick phone call.

Pros

Ease of use, the program is very user friendly and if you do run into an issue help is just a click away with very knowledgeable and friendly people to work with.

Review Source: Capterra
 

Mark from Dassault Systemes Germany
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Qualtrics is easy to learn and easy to use while offering many sophisticated possibilities.

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A dynamic, mobile friendly, questionnaire design, allowing to add deep-dive questions when necessary, and allowing to minimize survey-duration and complexity for participants where possible. This helps to increase response rates.

Pros

Easy to learn, easy to design and modify, even with complex questionnaires.
I like best the dynamic design that adapt to participants answers. E.g.g the piping (or routing) of participants selections to follow-up questions, etc.

Review Source: Capterra
 

Lexi from Millersville University
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

I had some of the vocab, but not all--tech person understood me nonetheless.

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I create surveys and forms using it.

Pros

I was Qualtrics Administrator at my last school; so excited to have it finally come to my new school.

Cons

Sometimes it can be complicated to use due to all the functionality, but if one is persistent, he or she can design a survey as desired.

Review Source: Capterra
 

Colin from Utah Valley University

April 2017

April 2017

Amazing product!

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Qualtrics makes life way easier. I love how simple they make it to retrieve your results. Price is hard to beat!

Review Source: Capterra
 

Melinda from Indiana University Purdue University Fort Wayne (IPFW)

April 2017

April 2017

Great survey tool

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Qualtrics makes it easy to create, distribute, and analyze surveys. The new reporting features and charts are an added benefit.

Pros

Easy to use

Review Source: Capterra
 

Danit from entelo

January 2017

January 2017

Qualtrics Review

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Great experience, very easy to use with a very efficient workflow. Easy to teach as well which is always a huge plus.

Review Source: Capterra
 

Deepak from University Of Arkansas Little Rock

January 2017

January 2017

Qualtrics 360 an easy to use tool

Ease-of-use

Functionality

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I was totally unaware of Qualtrics at the begining but the videos posted on website and the customer support helped me getting engaged with Qualtrics and I was able to learn to use this platform in a week.
Thanks for the support the support team is great and they never get troubled sometimes I used to call for some silly doubts but the team helped me learning and understanding the tool at an ease.
Qualtrics 360 has some very cool features of building your own reports and has made my work very easy. I would like to conclude saying "Every firm institute should use Qualtrics for their data analysis".

Review Source: Capterra
 

Lora from University of Evansville
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Rapid response, friendly staff, alert to follow up.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Quality
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I always get a quick reply to questions whether they be simple, complex or related to services offered in addition to the survey software. Friendly staff engages in polite conversation after the service issue is solved. I like being able to get to know the staff on a personal level. It helps me to trust that I can call them whenever the need arises. Staff always makes a follow-up the date for all information I need to send them. This helps keep me on task and shows their concern for my projects.

Pros

ease of use, multiple functions

Cons

um...can't think of one thing!

Advice to Others

The software is intuitive. Relax and work with it. The Qualtrics staff is there for you whenever you need!

Review Source: Capterra
 

Sara from ATB Financial
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2017

January 2017

Best, Intuitive and User-friendly

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The best survey designing tool ever used! I had designed surveys earlier in CAPI almost 10 years ago...but Qualtrics has given me the best time travel experience in designing surveys. I love their ease of use and design and the flexibility and accommodating nature of the tool.

Looking forward to learn more about their other modules so as to have a one stop shop for all our needs...I hope to have long term relationship with Qualtrics considering their tools and support.

Review Source: Capterra
 

Hasin from The New School
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

The Best Survey Design Software!

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Qualtrics is by far the best survey design software out there, especially for advanced users that possess knowledge of HTML, CSS, JS. Highly recommended and the uses cases are limitless.

Pros

It's simplicity!

Cons

The menu groupings are not always clear.

Advice to Others

Keep improving the UI.

Review Source: Capterra
 

Katie from STAR Services

December 2016

December 2016

Heavy, intense surveyor

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This is an intense option and I found it really overwhelming. I see how the product could garner excellent results and high response rates, but I found it clunky and bloated. For surveys, the simpler the better, and this was far too vast to prove any efficiency for our organization.

Review Source: Capterra
 

Traci from Jackson State University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Qualtrics was great for my project.

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I used qualtrics to send request to complete survey to more than 5,000 members of a listserv.
I received enough completed responses to reach my sample requirements.
The survey was easy to construct using Qualtrics. I appreciate the options for creating various types of questions.

Pros

the functionality and diversity of questions

Cons

need to be familiar with featues to get exactly what you want. Some practice with the syste is required.

Review Source: Capterra
 

Jim from City of Las Vegas

November 2016

November 2016

Best All Around Product

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Easy for customers to use with powerful analytics. Visually pleasing without a lot of clutter. Nice all around product.

Review Source: Capterra
 
 
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