Qualtrics 360 is a cloud-based 360 degree feedback management solution that serves the requirements of various industries globally. The solution has a point-and-click interface that allows users to modify their reports and forms in real time.
Qualtrics 360 has a range of question types that helps managers design customized feedback forms for employees. Branching logic in questions allows users to ask different questions to different groups by using the same form. Real-time reporting is offered by the solution through a dashboard that also helps users to measure, analyze and compare assessment results.
Qualtrics 360 offers a scalable and mobile compatible interface to meet the requirements of various types of businesses. The solution has open APIs for integration with users' existing human resources software.
Jennifer from UC davis
Easy survey design and costumer service
The customer service is by far the best I've seen. I like that I can call the customer service reps on the weekend.
It's on the expensive side, therefore nonprofits may use its competitors (like surveymonkey) because of price. There should be ways to make it more affordable.
Noah from Isaac & Oxley Center for Business Leadership - Miami University
Once you get the hang of it, it's easy to use. I do like the variety of different formats for displaying data- however, it would be really great if you could add a fully customizable table option. Sometimes I want to display data in a certain way but there is not a preset table that will allow me to do so.
My one really big gripe is that it is really tough to format reports- I would recommend adding guidelines so text boxes and shapes can snap to a grid and everything will be easier to align. Similar to adobe illustrator. I have to manually go through the report and adjust each object and eyeball to see whether or not everything is properly aligned- it's a real pain. I would think adding guidelines in the report section would be relatively easy from a programming standpoint as well.
Also, not sure whether or not this is really your fault, but we have been having a lot of issues with evaluators receiving the automated messages that get sent to them. They might just be getting sent to the spam folder in their email, not sure how this would necessarily be fixable in the future.
Jacqui from ASHP
Employees number: 1,001-5,000 employees
An easy way to compile survey results.
Surveys I send need to be compiled with certain pieces of data. The tool option is great and very easy to change the look of reports.
It can be glitchy at times and find that I need to refresh the account. Closing surveys manually can say pending for a long period of time.
Colin from Utah Valley University
Qualtrics makes life way easier. I love how simple they make it to retrieve your results. Price is hard to beat!
Melinda from Indiana University Purdue University Fort Wayne (IPFW)
Qualtrics makes it easy to create, distribute, and analyze surveys. The new reporting features and charts are an added benefit.
Easy to use
Danit from entelo
Great experience, very easy to use with a very efficient workflow. Easy to teach as well which is always a huge plus.
Deepak from University Of Arkansas Little Rock
I was totally unaware of Qualtrics at the begining but the videos posted on website and the customer support helped me getting engaged with Qualtrics and I was able to learn to use this platform in a week.
Thanks for the support the support team is great and they never get troubled sometimes I used to call for some silly doubts but the team helped me learning and understanding the tool at an ease.
Qualtrics 360 has some very cool features of building your own reports and has made my work very easy. I would like to conclude saying "Every firm institute should use Qualtrics for their data analysis".
Hasin from The New School
Employees number: 201-500 employees
Qualtrics is by far the best survey design software out there, especially for advanced users that possess knowledge of HTML, CSS, JS. Highly recommended and the uses cases are limitless.
The menu groupings are not always clear.
Keep improving the UI.
Katie from STAR Services
This is an intense option and I found it really overwhelming. I see how the product could garner excellent results and high response rates, but I found it clunky and bloated. For surveys, the simpler the better, and this was far too vast to prove any efficiency for our organization.
Traci from Jackson State University
Employees number: 1,001-5,000 employees
I used qualtrics to send request to complete survey to more than 5,000 members of a listserv.
I received enough completed responses to reach my sample requirements.
The survey was easy to construct using Qualtrics. I appreciate the options for creating various types of questions.
the functionality and diversity of questions
need to be familiar with featues to get exactly what you want. Some practice with the syste is required.
Melissa from afriQuest Research LTD.
Employees number: 11-50 employees
great for sharing data in a team but not beyond that. to solve the issue of protecting participant privacy that many free survey apps will not address.
worth the money.
bobby from isdc
great voc product. qualtrics is so easy to use and gives us great insights into how our customer are doing. cant live with out it.
Tony from Insidesales.com
As an end user who distributes the surveys, its very easy. When I'm managing the surveys its hard to see the end reports, the UI isn't as clean as it could be.
Cynthia from University of Maryland
We have been using Qualtrics 360 for teaching leadership development and team skills to undergraduate, MBA and EMBA students for approximately 5 years. We've developed our own 360 tool for use with students as well as a number of team feedback applications. Some faculty are also using it for research purposes; it does a great job of collecting social network information.
Once the survey and report format are set up, it's extremely easy to administer even to large groups. The customer support is outstanding; it's rare that I have a question or concern and don't hear back within a couple of hours--often with accompanying video showing how to fix whatever the issue is. The surveys follow Qualtrics format, which makes them easy to set up and administer. It's easy to get information quickly about response rates and to program in reminders.
It can be challenging to format the reports to show the precise group-level information you want. That said, the outstanding customer support helps a lot with this.