Qualtrics 360 Software


 

Qualtrics 360 is a cloud-based 360-degree feedback management solution that caters to various industries. The solution has a point-and-click interface that allows users to modify their reports and forms in real time.

Qualtrics 360 has a range of question types that help managers design customized feedback forms for employees. Branching logic in questions allows users to ask different questions to different groups by using the same form. Real-time reporting is offered by the solution through a dashboard that also helps users to measure, analyze and compare assessment results. It also provides users gap analysis tables, competency rankings and development guides.

Qualtrics 360 enables managers to monitor rater's progress in real-time and access individual guide list to help them through the process. It has an open API for existing human resource' software integration.

The solution provides a mobile application for iOS and Android devices and support is offered through online resources and live training.

 

Qualtrics 360 - Progress monitoring
 
  • Qualtrics 360 - Progress monitoring
    Progress monitoring
  • Qualtrics 360 - Real-time reporting
    Real-time reporting
  • Qualtrics 360 - Task list
    Task list
  • Qualtrics 360 - Web-based interface
    Web-based interface
Supported Operating System(s):
Web browser (OS agnostic)

12 Reviews of Qualtrics 360

 

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Software Advice Reviews (3)
More Reviews (9)

Showing 1-3 of 3

Michael from Lake Michigan Credit Union
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Extremely Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about Qualtrics 360 is that it is extremely easy to use especially when dealing with large amount of users and data. It is very easy to get responses that are submitted timely and in an easy format. Additionally, the customer service provided by Qualtrics 360 is outstanding. The customer service reps are very friendly, knowledgeable and teach you in a way that is easy to understand. For example, many times when I have reached out to them, they have taught me something through a video that was shared.

Cons

What I like the least about Qualtrics 360 is that the system is very expensive to purchase. However, you do pay for the phenomenal product you receive.

Review Source
 
 

Peter from SRI
Specialty: Agriculture
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

360, more like 720

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fantastic platform that is incredibly easy for a layman to create and execute employee 360 evaluations

Cons

Pricy platform but you do end up getting what you pay for. Worth the investment if you have over 50 employees

Review Source
 
 

Georgina from Time Out
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Really easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The interface is easy to use and the system itself is really intuitive. It's a very helpful way to collect data

Cons

Sometime the way that the system is set up means it can be a bit inflexible, however, I'm usually able to overcome this issue

Review Source
 
 
 
Showing 1-9 of 9

Channing from Baylor University

October 2017

October 2017

Greta customer service!

Ease-of-use

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Product Quality

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Value for Money

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Support
Pros

The customer service was spectacular. They were helpful, clear, and thorough. They met me where I was in terms of knowledge of product.

Review Source: Capterra
 

suneetha from Fidelity Investments

September 2017

September 2017

Its a very nice experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Rolling out survey and integrating the results with salesforce

Pros

good support. We get good support and support team is extremely knowledgeable and very helpful and friendly.

Cons

good support but it can be extended to India as well. Currently we have to wait for long time to get the issue addressed

Review Source: Capterra
 

Jeanne from Advocate Healthcare
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Always a pleasure to work with the Qualtrics team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

The main benefit is the ease of use and great support staff available at a click of the mouse or a quick phone call.

Pros

Ease of use, the program is very user friendly and if you do run into an issue help is just a click away with very knowledgeable and friendly people to work with.

Review Source: Capterra
 

Mark from Dassault Systemes Germany
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Qualtrics is easy to learn and easy to use while offering many sophisticated possibilities.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Support

A dynamic, mobile friendly, questionnaire design, allowing to add deep-dive questions when necessary, and allowing to minimize survey-duration and complexity for participants where possible. This helps to increase response rates.

Pros

Easy to learn, easy to design and modify, even with complex questionnaires.
I like best the dynamic design that adapt to participants answers. E.g.g the piping (or routing) of participants selections to follow-up questions, etc.

Review Source: Capterra
 

Lexi from Millersville University
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

I had some of the vocab, but not all--tech person understood me nonetheless.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

I create surveys and forms using it.

Pros

I was Qualtrics Administrator at my last school; so excited to have it finally come to my new school.

Cons

Sometimes it can be complicated to use due to all the functionality, but if one is persistent, he or she can design a survey as desired.

Review Source: Capterra
 

Lora from University of Evansville
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Rapid response, friendly staff, alert to follow up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

I always get a quick reply to questions whether they be simple, complex or related to services offered in addition to the survey software. Friendly staff engages in polite conversation after the service issue is solved. I like being able to get to know the staff on a personal level. It helps me to trust that I can call them whenever the need arises. Staff always makes a follow-up the date for all information I need to send them. This helps keep me on task and shows their concern for my projects.

Pros

ease of use, multiple functions

Cons

um...can't think of one thing!

Advice to Others

The software is intuitive. Relax and work with it. The Qualtrics staff is there for you whenever you need!

Review Source: Capterra
 

Sara from ATB Financial
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2017

January 2017

Best, Intuitive and User-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

The best survey designing tool ever used! I had designed surveys earlier in CAPI almost 10 years ago...but Qualtrics has given me the best time travel experience in designing surveys. I love their ease of use and design and the flexibility and accommodating nature of the tool.

Looking forward to learn more about their other modules so as to have a one stop shop for all our needs...I hope to have long term relationship with Qualtrics considering their tools and support.

Review Source: Capterra
 

Jim from City of Las Vegas

November 2016

November 2016

Best All Around Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Easy for customers to use with powerful analytics. Visually pleasing without a lot of clutter. Nice all around product.

Review Source: Capterra
 

bobby from isdc

October 2016

October 2016

great voc product. highly recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Value
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great voc product. qualtrics is so easy to use and gives us great insights into how our customer are doing. cant live with out it.

Review Source: Capterra