XM for Employee Experience

RATING:

4.7

(73)

About XM for Employee Experience

Qualtrics EmployeeXM is a human resource (HR) management solution that helps small to large enterprises collect feedback from employees using surveys. The centralized platform lets administrators grant access to specific users, create customizable dashboards, generate reports and gain insights into organizational performance using charts. Qualtrics EmployeeXM allows businesses to create assessments, store employee data in an in-built directory and automatically add specific participants to projects. Users can deliver invitation links to participants via emails and send reminders through notifications, improving response rates on surveys. Additionally, it enables managers to collaborate on projects, record employee responses and import/export data in PDF formats. ...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

XM for Employee Experience Pricing

Contact Qualtrics for pricing information.

Starting price: 

$5,000.00 per year

Free trial: 

Available

Free version: 

Available

Qualtrics EmployeeXM close projects
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XM for Employee Experience Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for XM for Employee Experience

1 - 5 of 73 Reviews

Enrique

Banking, 201 - 500 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Great Software for Employee Experience

User Profile

Amy

Verified reviewer

Higher Education, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

The only survey builder I will use-- easy and trustworthy

Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

PROS

Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

CONS

I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

User Profile

Chloe

Verified reviewer

Research, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2020

Amazing! Like Google forms, but a million times better

This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.

PROS

My university uses this software for all surveys it sends out. It is so convenient and easy to use but is also customized to my University so every survey sent out from it looks very official.

CONS

I have none! It is a great way to send out surveys.

Reasons for switching to XM for Employee Experience

required by my university.

Anonymous

51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed September 2018

Great for large company employee feedback

Not for a smaller org but great option for large scale employee feedback collection.

PROS

Great for large scale employee feedback but overkill for smaller orgs.

CONS

Customer support is lacking and can be complicated to set up the logic for the surveys.

User Profile

Melvyn

Verified reviewer

Insurance

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

My experience was excellent

our users love it also

PROS

One important think to us is the UI, and Qualtrics has a great ease of use for all of the users. We enjoy it.

CONS

The one thing I like least is there are so many options sometimes I miss out on great features and functions.