QuickBooks Payroll vs RotaCloud

RATING:

4.5

(853)

QuickBooks Payroll has 853 reviews and a rating of 4.45 / 5 stars vs RotaCloud which has 245 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (853)
4.9 (245)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 12, 2024
April 17, 2024
Pros/Cons
  • Pros

  • This is a good product easy to use for advantage person.
  • I like the ease of the payroll service. We have a small number of employees, yet prior to QuickBooks, sometimes quarterly payroll taxes were mis-calculated.
  • Cons

  • Quickbooks completely messed up my employees W2s. When contacted about the mistake they made, they told me it would take 45 days to fix it.
  • Occasional server connection problem but does not hinder what I do.
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  • Pros

  • The features are so easy to use, I tell everyone who needs to use it that they literally cannot break it. It is easy to navigate and the features added are getting better and better.
  • Customer service and support is excellent, response time is excellent.
  • Cons

  • The reporting side of it is hard for us a company as we have to provide quite detailed reports with lots of reports joining together.
  • App at manager level is terrible. Cannot see who is off whereas on employee version you can.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos