--- title: "Workhuman Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workhuman. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workhuman is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/recognition-intelligence-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / [Workhuman](https://www.softwareadvice.com/hr/recognition-intelligence-profile/) / Workhuman Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/recognition-intelligence-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/recognition-intelligence-profile/alternatives/) # Workhuman User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 2,162 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 1,745 reviews (81%) - 4 stars: 382 reviews (18%) - 3 stars: 34 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform makes it easy to recognize and appreciate colleagues for their contributions, which helps create a more supportive and engaging work environment. - Using the WorkHuman app allows me to see who else is receiving recognition within my department so I am no longer left wondering why I am receiving recognition. - It's an awesome and complete tool to recognize employees, the best perk is that the tool is very efficient, so whenever there is a recognition to anyone is fast and that credit is available to be used for a lot of variety of gift cards, those gift cards also come really fast to your email and they always work. ### Most mentioned cons - I've seen some instances where the delivery date for the electronic gift cards are way over the estimated delivery date given to me by WorkHuman and it is frustrating. - The tracking for electronic gift cards has no tracking at all. - This means I will have manually go through my spam and try to locate the gift card. ## Workhuman customer reviews Showing reviews 1-25 of 2,162 (page 1). ### A gamechanger for our compnay! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the system is super easy to use, both from a recognition standpoint as well as a rewards store/shop. Our team talks about it all the time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workhuman is extremely easy to us. The learning curve from a user perspective is super fast and the value it provides our teams are immense. Teams are constantly praising and rewarding each others work- I know plenty get gift cards and get things they want/need. It's been a huge win for our company. #### Cons I just wish they had some of the gift card options I would ideally use more (Amazon, Apple, etc.). Besides that, I have no issues. --- ### I was glad that it worked as advertised - Overall rating: 5/5 - Reviewer: Ramesh V. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Prior to using this tool we would randomly select gift cards for our managers to hand out (if they even remembered). Since this product sends automatic milestones and also tracks our budget numbers I no longer have to generate customized reports. Also since it sends automatics awards; I am thrilled that HR does not have to purchase (and subsequently waste) money on "junk" anymore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The app connects to Workday, therefore I and my team will not have to create separate user names and password. Simply clicking on the reward icon at the bottom of your screen allows you to award points. #### Cons Occasionally shipping time for rewards is longer then stated and is extremely frustrating, otherwise everything is good. --- ### Workhuman Makes Employee Recognition Meaningful - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Industrial Automation - Company size: 10000+ employees - Product usage: 3-5 years · monthly - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Workhuman has been very positive. The platform makes employee recognition simple, transparent, and meaningful. It encourages peer-to-peer appreciation and helps create a positive work culture where contributions are acknowledged. The user interface is easy to navigate, and recognizing colleagues takes only a few moments, making appreciation a natural part of the workday. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workhuman provides an excellent platform for recognizing and appreciating colleagues. It makes it easy to celebrate achievements, acknowledge teamwork, and reinforce a culture of recognition. The platform is intuitive, engaging, and encourages employees to appreciate one another regularly. #### Cons Overall, my experience has been positive. The only minor drawback is that some recognition features depend on organizational policies and reward budgets, but the platform itself is easy to use and reliable. --- ### Great for peer recognition and boosting morale, though slightly rigid. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Workhuman is a solid platform for day-to-day employee recognition. It genuinely helps build a positive team culture by making peer appreciation easy and rewarding. While the management tools could be a bit more flexible, it does a great job at its core purpose. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great platform for peer-to-peer recognition. It makes celebrating wins and thanking colleagues publicly really easy, which definitely boosts team morale. The learning curve is practically non-existent, and redeeming points for gift cards is a smooth, straightforward process with plenty of good options. #### Cons The interface can feel a bit rigid at times, and the employee management or team tracking features could use more customization options to better fit unique team structures. --- ### Workhuman Warrior - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Workhuman is amazing, i like how cool the recognition is and how you can leave memes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Workhuman is the ease of it, and how amazing it is to be able to recongnize my colleagues. #### Cons My least favorite thing about workhuman is the fact that your can't edit your recognition through the application on your phone. --- ### What's surprising is that Workhuman does better than expected as a corporate rewards tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 3-5 years · monthly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Employees who have been quiet and have not promoted themselves are getting seen on the "public" feed now. We use hashtags for company values so that people will remember. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workhuman did send those points via slack without totally crashing, and I was surprised because all of our internal technology crashes every time we try to do something. All levels of workers (including the new junior starters) and managers both use Workhuman to give gift cards. In less than an hour, we were able to link everyone into our HRIS system. People are using GIFs in the feed; it kind of feels like some sort of bizarre social network for work. #### Cons When I took a week long break from work last month, I had no choice but to lose what I wanted to give to my team. Support is strictly email based and takes six days to respond back on urgent bug fixes. Taxes applied to rewards are terrible too. --- ### Good experience overall - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Workhuman has been positive. The platform makes it easy to recognize and appreciate colleagues for their contributions, which helps create a more supportive and engaging work environment. I particularly enjoy the recognition and rewards features, as they encourage teamwork and boost morale. While there is a small learning curve when exploring all of the available tools, the platform is generally user-friendly and effective for employee engagement. I would recommend it to organizations looking to strengthen workplace culture and recognition programs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I've been using Workhuman for a while and it's made employee recognition much easier. I like how simple it is to send recognition messages and celebrate achievements with colleagues. The reward system is motivating and the platform is generally easy to navigate once you get used to it. #### Cons Sometimes it takes a bit of time to find certain features, especially when you're new to the platform. I also think some sections could be organized better, and the mobile experience could be a little smoother. --- ### Surprised at how easy the whole thing went so smoothly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Free stuff is free stuff to me so I’ll take it. I am assuming that Human Resources doesn’t have to do paper calculations anymore. My manager is able to approve items throughout the year versus waiting until we get to our year-end reviews. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s hard to believe, but the people who work in the Support Team (also known as Help Desk), actually appear to be real people who can experience emotions and have feelings, instead of being just some type of computer program. I had no expectations what-so-ever when placing my ticket into the system. I expected them to immediately close my ticket once they read it, and then I’d never even hear back about anything. #### Cons There are a lot of points you can earn, which allow you to select different types of merchandise or Amazon gift cards, from within Workhuman’s claim portal. To tell the truth, I’m still unsure whether I successfully submitted an order or not because most corporate portals freeze up. The mobile catalog is slow too, and will only load each single page in roughly 10 seconds. --- ### Better Than I Expected - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The good news about using WorkHuman is that I no longer have to lug around those disgusting paper catalogs. Using the WorkHuman app allows me to see who else is receiving recognition within my department so I am no longer left wondering why I am receiving recognition. WorkHuman is helpful in allowing me to be more proactive with my co-workers as I can now easily recognize them from my phone. WorkHuman has saved me actual dollars as I have used my points to purchase items such as a watch instead of spending my own money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was pleasantly surprised that I did receive the Sony noise cancelling headphones for the points I redeemed and I did not pay a single penny in shipping. I thought the onboarding process was going to be much worse than what it turned out to be. I also was happy to find out that I didn't have to contact IT one time. The app does work while I am walking down to the break room and want to quickly send a message. #### Cons The tracking for electronic gift cards has no tracking at all. This means I will have manually go through my spam and try to locate the gift card. I've seen some instances where the delivery date for the electronic gift cards are way over the estimated delivery date given to me by WorkHuman and it is frustrating. --- ### Turning Workplace Appreciation Into Fresh Air - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Workhuman was like installing a circulatory system for appreciation inside our company. It works, recognition flows naturally and people feel seen. Company culture almost immediately became like fresh oxygen in a stale room. But like any powerful system, it has needs: We had to dedicate someone to intentionally set it up And it required some leadership buy-in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Workhuman Boosts Engagement and Morale (For Real) This is where Workhuman earns its reputation. It encourages connection across teams It builds a culture of gratitude It Improves satisfaction We noticed immediately stronger engagement and a more connected workplace. #### Cons The Rewards Value Isn’t Always Perfect The idea is great—the execution, however can vary. Some items are overpriced....and The points don’t always match real-world value If there is a flaw it is that the reward pricing can feel inconsistent. --- ### Great Experience - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: 3-5 years · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a good experience overall. Good to use #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros User friendly interface and easy to use. #### Cons There is no Variety for the Gift cards stores --- ### Easy to give shout outs! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: 1-3 years · monthly - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickly enables me to give shout outs while not disrupting my work flow #### Cons Some employees are hard to find if they go by a different or shorter name (e.g., Beth vs Elizabeth) --- ### Review for Applause System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 1001-5000 employees - Product usage: 3-5 years · monthly - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I like how easy it is to give recognition to my peers, and the variety of products and gift cards available for redemption with your points. #### Cons There should be a clear way on the website on how to extend your points about to expire. Furthermore, the website should meet accessibility standards, including, but not limited to, an easy way to change the font size or change the contrast colours. --- ### User friendly site - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: less than 1 year · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good experience, easy to navigate. It's good platform for recognition. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The interface and outlook design very pleasing and appealing #### Cons Limited information on the item so need to do own browsing/google for more information --- ### Such an easy, intuitive system! Great for recognition and rewards. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: 1-3 years · weekly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really positive - it's quick to recognise someone so it's not an obstacle. Facilitates recognition - whether that's giving or receiving. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use and choice of rewards - really intuitive. #### Cons The choice of rewards is great, but you can always do more! --- ### Workhum review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is good, though there are possibilities for enhancements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is good to use and you get more insights and praise #### Cons Nothing as of now, one cons i feel there's no option to redeem voucher in Amazon or Flipkart. --- ### 5 Star I like it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility - I think the amount of offers are good #### Cons Could do with some more options for the gift cards --- ### Great System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 10000+ employees - Product usage: 1-3 years · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience was a pleasing experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workhuman is a consumer-friendly resource. #### Cons Some benefits or offers are priced a little high. --- ### Good product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Wholesale - Company size: 10000+ employees - Product usage: 1-3 years · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that we are able to acknowledge our coworkers work. #### Cons I understand the need to have things approved but at times it makes us not want to fill out one for our coworkers. --- ### Great way to celebrate hard work - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: 1-3 years · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience was amazing, as it allowed me to thank my work buddy, and I received an award as well from my manager. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It gives us a chance to recognize good efforts of your colleagues. it gives opportunity to employees to simply say thank you to their teammates. #### Cons There are limited options to redeem the earned points, very little pool to choose from. --- ### Great experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: 1-3 years · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. No complaints come to mind; nothing but good outcomes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to navigate, understand, and use. #### Cons I guess just the fact that points 'expire' but at least there is a way to request for these to be reactivated. --- ### good at what it does - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 10000+ employees - Product usage: 3-5 years · monthly - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it's the best rewards program i've used to date #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros even tho it's obvious that gift cards are not your preferred dissemination type, you don't make it impossible to find #### Cons most of the items in the marketplace are overpriced --- ### Great program - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to recognize those that go above and beyond. This program makes that very easy to do. #### Cons There really isn't anything I don't like about it. --- ### my review for workhuman - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 1-3 years · weekly - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it's a great tool to recognize colleagues #### Cons workhuman tool sometimes doesn't allow to view all my colleague's awards as it limits to only a few. --- ### good system - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Biotechnology - Company size: 10000+ employees - Product usage: less than 1 year · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very positive and useful - excellent tool for recognition and reward #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy dashboard - good navigation tiles and very intuitive #### Cons crashes sometimes - rebooting is sometimes necessary ---