--- title: "Recruit CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Recruit CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Recruit CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/recruit-crm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Recruit CRM](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/) / Recruit CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/alternatives/) # Recruit CRM User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 476 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 430 reviews (90%) - 4 stars: 42 reviews (9%) - 3 stars: 1 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. - It has been very helpful for our company, since we work with many candidates and clients, and Recruit CRM helps us stay organized. - One of the standout advantages is the analytics module: you can build almost any report you need in a simple and efficient way. ### Most mentioned cons - The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. - Also, the workflow automation features are a bit on the expensive side when you compare it to options like NH8. - The system doesn’t support switching text direction from right to left when writing in Hebrew. ## Recruit CRM customer reviews Showing reviews 1-25 of 476 (page 1). ### Lesser known ATS's are diamonds in the rough!!! - Overall rating: 5/5 - Reviewer: Paul R. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's been a nice, smooth transition but I still have a ways to go. I expected this transition to be painful but it turned out to be fun. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has many more features than I expected. Of course, this means I have a lot to learn in order to become a competent user. To that end, the support is excellent. The system has an AI chat to which I can address endless questions but they also have live support with a response that is almost as quick. Their support is 24/7 coming from multiple time zones and they do not hesitate to jump on a live chat. The system comes with a mobile app that even provides the ability to record and transcribe a conversation. I can go on and on about the features. I will just end by saying I have not yet found a feature that I want that isn't already part of this system. #### Cons I takes a while to master the system, but that's to be expected with so many features.Recruit CRM is willing to do the required "hand-holding" #### Reasons for choosing Recruit CRM It's search capabilities and it's parsing accuracy #### Reasons for switching to Recruit CRM My system is over 30 years old and has not changed during that entire time. It is a PC based system with few features that you get on modern systems --- ### Great value with all you need - Overall rating: 5/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Superb - looks good. Pleasure to use. The support and assistance is top notch and highly responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After assessing the market I recently settled on Rec CRM for my new agency set up. The onboarding was first class and I am very happy with the functionality. Quick and accurate CV parsing, custom work flows and config all good. The AI search engine really works well. Tonnes on offer for a very reasonable subscription price compared to competitors in the ATS/CRM space that I have worked with before. Everyone I have had a touch point with has been responsive and highly professional. There are regular customer success check ins and the online chat bot actually works when you get stuck and need a quick answer. #### Cons Honestly. No problems. I'm finding it much better than the customer experience I had with a certain US market leader and makes systems like JA look clunky. #### Reasons for switching to Recruit CRM New agency - clean start. Shopped about and liked it more for similar investment --- ### Update on CRM Recruit - Overall rating: 5/5 - Reviewer: Clayton K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is great software to use for tracking applicants. It's easy, detailed, and is very organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, ability to leave detailed notes, great search features, amazing way to track applying students. #### Cons I wish you could customize more of the views of the records. Notes feature is great but kind of hidden to inexperienced users. --- ### From Startup to Professional Recruiter - Overall rating: 5/5 - Reviewer: Vojtěch M. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I’m extremely happy with my overall experience with Recruit CRM. Since I started using it, my business has really taken off and my entire recruitment process has become much more structured and professional. It gave me the tools and organization I needed to feel like I was running a proper recruitment agency rather than trying to manage everything through separate systems. The value for money is excellent, especially considering how many parts of the recruitment process it covers. For me, the price-to-value ratio is one of the strongest points of Recruit CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recruit CRM is an intuitive and smart solution that keeps the entire recruitment process organized and easy to manage. The team is constantly working to improve the platform and the overall user experience, which is something I really appreciate. Their customer support is excellent and always there when you need help. In my experience, Recruit CRM has earned its position as one of the leading recruitment platforms worldwide. #### Cons There are still a few areas where deeper customization and integrations would be useful, and some advanced features are reserved for higher-tier plans. That said, the platform is developing quickly and new improvements are added regularly. #### Reasons for choosing Recruit CRM Recruit was offering exactly what I needed for my business model ,and then more. --- ### Astor Motor Recruitment/RecruitCRM - Overall rating: 5/5 - Reviewer: Paula Addinall -. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I have had great service from RecruitCRM, they are extremely helpful, patient and are always reaching out to see where they can help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros System is user friendly, data rich and they are constantly developing the system. The customer service and the staff are FANTASTIC!! #### Cons No real cons, a few small tweaks that they are currently working on. The AI resume generator sometimes throws out something weird, but that is being addressed in an exciting new release soon. #### Reasons for choosing Recruit CRM I liked the way the staff interacted with me - they say people buy from people #### Reasons for switching to Recruit CRM We were looking for something a little more updated with more data analytics and automations --- ### Recruit CRM is a great product - Overall rating: 5/5 - Reviewer: Jim B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive. The team at Recruit CRM work hard to ensure satisfaction, and when you have a suggestion, they usually work to incorporate it. Very responsive@ #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy customizable, easy to use. AI is integrated in to the product. Support is also a strong suit of Recruit CRM. #### Cons Nothing worth complaining about. Like any tool, you have to learn its nuances to effectively work with it. #### Reasons for choosing Recruit CRM Best product/most feature rich evaluated. #### Reasons for switching to Recruit CRM Bullhorn was not responsive to my needs. They didn't care. Upgrades/improvements came slowly, and usually as an up sell. --- ### These folks know recruiting! - Overall rating: 5/5 - Reviewer: Colleen M. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered It's been great. The amount of customer satisfaction calls was a bit extreme, but I do like how responsive they are when occasional hiccups happen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Thoroughly thought out roadmap for recruiters. Secure - constant updates and accessible customer service. Enjoy the look and feel of the tool. Has made my life easier. Cannot find anything to complain about. #### Cons I don't have anything to point out. It's been a really great tool for us. I highly recommend using Recruit CRM! #### Reasons for choosing Recruit CRM We needed something to house our own recruiting business needs. Something that was independent from LinkedIn. --- ### Easy to use, great IT support, and highly customizable! - Overall rating: 5/5 - Reviewer: Ari B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered 10/10, great product and support team. Highly recommend to any recruiters looking for a quality CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great IT support, and highly customizable! High quality product with a responsive IT team for specific customizations. Constantly updating the product to make it better and more intuitive. #### Cons Because of it's level of customization, there can be a slight learning curve. However, that comes with most any new technology. The more you use the system, the easier and more powerful it gets! #### Reasons for switching to Recruit CRM It was what was best fit for the company to continue growing at scale. --- ### RecruitCRM is fantastic - Overall rating: 5/5 - Reviewer: Stacy A. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic ATS. Mt team and I are really love the system and how simple everything is to do to ensure it’s also a great experience for candidates #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Such a user friendly system and has everything we need. All the features are simple and easy to find #### Cons At this point I don’t really have any. I would say maybe the integration and some of the setup can be tricky #### Reasons for switching to Recruit CRM It was the hardest program to use for us and for the candidates --- ### Best ATS I have worked with in my long recruiting career. - Overall rating: 5/5 - Reviewer: John B. - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered we decided to make the switch from another ATS we had used wince 2013, and while it was more expensive, I can tell you how pleased we are with the results in everyway. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros exceptional ATS for features in regard to UX, overall ATS functionality, integrated Ai, customer service, and terms of service very competitive. #### Cons slightly expensive, but overall worth it when compared to other comparable products on the market I am sure you can find cheaper, but will cost you more time and expense. #### Reasons for switching to Recruit CRM we were not satisfied with our old system --- ### In regards to Recruit CRM - Overall rating: 4/5 - Reviewer: Arvind G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I used Recruit CRM at my previous tenure at a recruiting agency. We eventually switched over to Manatal because of Japanese language implementation, but overall very good product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros ・Easy to use CRM with good implementation into emails and other previously used CRMS. ・Necessary info for candidate input. ・Easy to track interview process. #### Cons ・No Japanese language capability. ・Compared to other CRM's UI/UX is not good. ・CS is not very effective. #### Reasons for switching to Recruit CRM Bullhorn was a poor database for us and it was barely used so we used a different CRM to increase database usage at my previous recruiting agency. --- ### An ideal tool for recruitment - Overall rating: 5/5 - Reviewer: Alheli Q. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It's a great tool, perfect for our recruitment needs, both from an operational and headhunting perspective. Need to explore more the business development features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Constantly updated, great customer service #### Cons What I like least is that sometimes it does not refresh well and you have to get in and out. #### Reasons for choosing Recruit CRM Was very user-friendly for a company that has never used it before --- ### Jason's Review - Overall rating: 5/5 - Reviewer: Jason O. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Its been great so far. night and day to our old CRM #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros web based drag and drop for files easy to use interface clear reports good workability between the CRM - ATS #### Cons have not used certain things yet, like the candidate dashboard as much so need more exposure to give fulsome feedback on what I like least. More thing is that the candidate's page, the resume file does not auto update to the most recent resume submitted. #### Reasons for switching to Recruit CRM Mindscope is very antiquated and not user friendly. Did not have a CRM and ATS all in one. --- ### Best CRM for SME Staffing / Recruitment or Exec Search Firm - Overall rating: 5/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered fantastic experience. I have worked with a number of off the shelf CRMs as well as helped design a Salesforce implementation in my old company and must say this CRM is one of the best and most well thought out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very well designed and customized for the needs of a recruiting firm. I run an executive search firm and find it's very easy to give a great client and candidate experience using this tool. The technology found include RecruitCRM matches that of much larger and more expensive platforms. Before choosing recruit CRM I evaluated by other recruitment-focused CRM systems, this had the strongest technology stack and the most intuitive interface. I'm very happy with my decision, and the support staff is great. #### Cons There are a few minor issues that the support team is currently working on- I find them to be responsive and am confident they will be resolved soon. The notes on a record are limited to 10,000 characters, which is not enough for my needs when taking very detailed notes. It also does not have a built-in email sequencing function, which Is a very nice feature and is found in other recruitment-focused CRM Platforms. #### Reasons for choosing Recruit CRM less expensive, streamlined interface, best LinkedIn integration, and well-designed UX that is very customizable. I also like that the [SENSITIVE CONTENT] and leadership team really care about my input and had taken my requests and feedback seriously. They are also very responsive and clearly think through the detail when they built this CRM. #### Reasons for switching to Recruit CRM Bullhorn seemed slow, clunky and like it was built on a software/tech from 10 years ago. I didn't care for the UI / UX design and found that data entry to be difficult. This platform seems miles ahead from a technology standpoint. --- ### Recommended to Us & We Love It - Overall rating: 5/5 - Reviewer: Jenny D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Recruit CRM was not our initial choice. The three of us were doing a lot of research and demos over months. We had our preferred list narrowed down to three other ATS/CRMs, and then someone recommended Recruit CRM. So, we all sat in on one more demo, and we were pretty much sold. Of course, I still wanted to analyze every detail and offering, but Recruit CRM was the clear winner after all of that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy it is to source candidates and contacts outside of the CRM. We can seamlessly add them into our work flow (jobs, hot lists, pipeline, etc). We all came from ATS/CRMs where importing candidates and contacts was really cumbersome and glitchy. We launched the business three months ago, and we were able to move SO much faster because we had an ATS/CRM that kept us out of the weeds of data entry. We also really like the mobile app. (If needed, I could probably just sit in my car and work a whole productive day with just the mobile app.) Another cool feature, which was new to us, was the "deal sheet." We weren't using that day one, but as we got going we realized that it is a very cool, customizable tool that we now rely on. #### Cons You can search all notes but at this point, if you log something as a "call log" the text you input is not searchable. We would love to see that feature added! Recruit CRM allows users to vote on updates, so it could be in the works. We are also looking forward to the upcoming email sequencing feature. #### Reasons for choosing Recruit CRM A few reasons: 1) customer service (although we had really good experiences with RecruiterFlow and Creltae as well). (2) the candidate/contact/company parser via the chrome extension was the easiest and most robust (3) the mobile app (4) the industry recommendation (5) the user interface --- ### A bit pricey, but absolutely worth it! - Overall rating: 5/5 - Reviewer: Amanda C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is certainly not the most inexpensive option for ATS systems out there. That said, I can tell you from experience trialing some of the alternatives, that Recruit CRM is by FAR the best option available for a boutique Recruitment firm. By investing in Recruit CRM, we were able to nearly double our capacity without increasing our team size, allowing us to increase our profit margin significantly in the long run. It allows for easy tracking and management of both the candidate and client experience from business development through to candidate placement and follow up beyond. The chrome extension is a game changer! CRM also connects seamlessly and in real-time with our email provider, allowing us to have all correspondence and communication in one place, easily accessible by the entire team. The Customer Service and Training support available is also incredible. You can chat in and get almost an immediate response just about any time of the day and they will train your people FOR you on using the system and/or troubleshooting issues. Definitely saving you, the owner, both time and money. #### Cons The cost, initially, was a bit of a tough pill to swallow, but as I stated above, the investment was well worth it. #### Reasons for choosing Recruit CRM When we first decided to move away from NorthStar, transparently, Recruit CRM was originally on our list, but Breezy appeared to offer much of the same features and at a significantly reduced cost from Recruit CRM. However, after completing our 3 month trial with them, it was evident that they weren't all they advertised to be and so, we decided to invest in the more expensive option (Recruit CRM) and we're so glad we did #### Reasons for switching to Recruit CRM NorthStar did not meet our needs at all from an agency perspective. It had great candidate facing qualities, but it was difficult to work on things together as a team and we had to customize the client interface because it wasn't something they offered, which cost us a great deal and, in the end, wasn't very good. Breezy promised to do all of the same things Recruit CRM did, but they fall very short, in my opinion, in terms of managing the Client experience and they also don't have the best actually functionality as an ATS. I think they would probably be a great fit for an internal HR system, but they didn't fit the bill for an agency and their customer service was very difficult to get ahold of when issues arose, which unfortunately, was often. --- ### Best customer support ever - Overall rating: 5/5 - Reviewer: Mailen B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I really enjoy using this CRM and it has been a very positive experience. There are still a few minor UX changes I would suggest, but what I truly appreciate is the team’s openness to feedback and their willingness to adapt the platform to meet our specific needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Recruit CRM is that it’s not only an intuitive and easy-to-navigate CRM, but the customer service truly stands out. Their support team consistently delivers on their promises. I’ve never seen another company respond so quickly and reliably. Whenever I submit a question or need assistance, I usually get a reply within just one or two minutes, literally. On top of that, we have a dedicated account manager who is always extremely responsive and helpful, which makes the overall experience even better. #### Cons What I liked the least was the look and feel in some areas; at times the navigation wasn’t very intuitive, and the overall user experience felt a bit odd. That said, Recruit CRM has been continuously improving, and I’ve already noticed things getting better over time. #### Reasons for switching to Recruit CRM Better interface and profile management. --- ### A Plethora of Recruitment Features - Overall rating: 5/5 - Reviewer: Isabelle P. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It's fantastic so far. I'm able to manage our recruitment stages well, engage with candidates, and keep client records too. It looked overwhelming with so many features at first, but when you get the hang of it, it's actually very beneficial for your recruitment team/firm! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like its email management, AI sourcing, candidate search, candidate notes, and job application form. The features were very much useful for recruitment. #### Cons Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take --- ### Recruitment Made Simple with Recruit CRM - Overall rating: 5/5 - Reviewer: Harsh y. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been very positive. Recruit CRM has made my daily workflow easier, more organized, and less stressful. I feel more confident managing candidates and tasks, and I really appreciate the great customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s very user-friendly and makes managing my recruitment process much smoother. Setting it up was simple, and the support from the team was excellent they walked me through everything step by step. The automation features save me a lot of time. #### Cons Currently, I wish there was an in-app calling feature within India. That would make it even more powerful. Hopefully, this gets added soon. --- ### Super tool! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great tech support, super customizable, easy to use, high adaptability, interesting ai functionalities. If you have a job advert out, it suggests the best candidates in the database. if you integrate it with linkedin, it's able to suggest profiles outside the system #### Cons CV parsing is not very precise, ai tools not very precise in feedback. i find it useful when you need to manage pipeline, less useful if i need to make complex searches in database (geographical fields are not always reliable) --- ### Great experience - Overall rating: 5/5 - Reviewer: Luciana L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It has been very helpful for our company, since we work with many candidates and clients, and Recruit CRM helps us stay organized. We really appreciate the customer support and security they provide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recruit CRM is a very helpful and easy platform to work with, especially for staying up to date with candidate profiles and pipelines. #### Cons I think Recruit CRM has continued improving its features more and more, so I honestly have nothing to complain about. --- ### Excellent Recruitment CRM - Overall rating: 5/5 - Reviewer: Riya P. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent Recruitment CRM! I've been using Recruit CRM for almost two years now and highly recommend it. The customer service is outstanding—they respond via chat within minutes, ensuring help is always available. Our account manager is always accommodating and readily jumps on a call whenever needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the AI feature as it helps me alot #### Cons The free job board posting is very limited --- ### "Feature-Rich Tool with Excellent Support, Though Customization Can Be Challenging" - Overall rating: 5/5 - Reviewer: Omer B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered It's been interesting to use RCRM and have our team and processes level up with it. Support is always great so we feel confident whenever we encounter issues. There are still a few new features we would like to see in the future and existing ones we would like to be able to use more but overall great experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a lot of features, automations, and sections that can be customized to fit our needs + the support is always on point and super helpful. They also always strive to apply new features based on our recommendations/needs. #### Cons - The level of customization via API is not very straightforward due to several deficiencies. - The interface can be somewhat uncomfortable to use. --- ### Comprehensive recruiting platform with excellent candidate management - Overall rating: 4/5 - Reviewer: George S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Recruit CRM has been a valuable tool for managing our recruitment process end-to-end, from sourcing and candidate tracking to client communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has an automated worklflow and task management and unified candidate and client management. #### Cons there are limited customization options and only basic reporting. --- ### Great Product - Overall rating: 5/5 - Reviewer: Bryce D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Great support. every time I've needed help customizing or learning how to operate the system efficiently they've always been quick to respond and send me the summary of everything we discuss for future reference. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tracking candidates, Tracking Progress and deal pipeline. Web browser extension to pull LinkedIn info straight into the CRM. #### Cons price per user is quite high. the system does offer a lot and I am only a small business so I don't need a lot of the features yet. #### Reasons for choosing Recruit CRM Offered a more recruitment focused system. ## More reviews [Next reviews](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/reviews/?page=2) --- Recruit CRM Reviews, Pros and Cons - 2026 Software Advice