Entreflow Consulting Group's use of Recruitee

It's helped us the most because we do our recruitment on a regular basis. So rather than having all the applications go to your inbox, clogging up your email, and potentially losing really awesome candidates falling through the cracks of all your email mess, it sends all of the applications to one cool app and through the app you're able to manage the applicants based on the pipeline stage that they're in, and the actions need to happen with them.

Pros

The spotlighted feature for this app is really that it's super easy to track your applicants. It makes it really easy to see where everyone's at in their state different stages, you can add comments, you can rate them, you can pass them over to someone else on your team to review, and a lot of other functionality and workflow love in there. Some more of the top features; you can do a job board posting through the app itself. So once you get your job ad in there you can basically have it sent to, at the moment for Canadians at Glass Door and Indeed, hopefully some more Canadian job boards in the future. There's a career site that comes along with it too. So basically it helps you to build out a careers page that's on brand with the rest of your website, so people can go and see your careers page all your jobs posted there really easily and apply for those. There's the candidate pipeline, so being able to see visually where the candidates are in the pipeline so if you're out the need to do a phone screen, or in-person interview, or second interview, what have you. Really easy to see where you're at. Also, we use this app with our clients that we do recruitment for and it makes it really easy for us to collaborate. So, they're able to gain access to see where the applicants that we're recruiting are in the pipeline and be able to comment on some of the applicants we have in there.

Cons

At the moment you can send a calendar invite to a candidate through the app which is pretty cool but it'd be great to be able to send them a link for them to book time based on your calendar. So almost like a Calendly plugin or something like that. This way, if you're having trouble getting in touch with somebody you can just send them a link and then they can book the time based on when they're available. That would speed things up a little bit. We'd love to see a Craigslist integration as well, at the moment you have to go out to Craigslist post the job. From there the resumes and everything will come into Recruitee, but having to go out into Craigslist to post is a little bit of a nuisance.

fit perfectly to our needs

I am as happy as can be with this product - I have implemented it in 2 different companies and will probably do the same in the future - everybody was always excited when I pitched Recruitee to them, and even more so when they started using it.

Pros

Ease of use - has all that I need, lacks what I do not and would make the use heavier.

Cons

maybe the search function could work a bit better, but there is nothing really that I do not like.

Great software, but it comes at a price: financially and data lock-in

Pros

Recruitee is a well designed ATS software. Many of the key functionalities required to successfully recruit a candidate are available. Setting up and implementing the software is relatively easy and straightforward. Recently introduced custom fields on the candidate profile, which is a good addition. Customer service generally responds within a day.

Cons

- The candidate profile can feel a bit cluttered, they have done a decent job to manage the info. - Expensive option. With recruitee's tiered pricing strategy, you always have too many or too few 'active jobs'. In most cases, you will end up paying more than you need. There should be a more flexible option. - Data. There is a simple export function for candidates, but all the notes and other data collected is practically lost. Unless you are willing to invest in a developer that is willing to work with Recruitee's API to extract your data. This is a major dealbreaker. Unless you are entirely sure that this platform is a solid solution for the coming years, I cannot recommend this software. This kind of vendor lock-in is not appreciated.

Buyer Beware

For Americans this isn't the best bet as they are in Europe on pretty much an opposite time zone. Also is not good for recruiting teams, staffing agencies, and the like as they aren't really capable of supporting a mass amount of jobs without some negotiation. I look at service in a 360 perspective. The first 180 was good when we signed up but the other side of the coin was a huge let down - they literally just stopped communicating with us even though they are holding 500+ applicants and all of the data we have on them. It's still there now, with no way to access it or do anything about it without shelling out cash to a third party. Hugely disappointing. It is due to my overall experience that I can not, in good conscience, recommend this product to anyone but my competitors because I know ultimately it won't go the distance for them and will put them at a disadvantage, which in the long run will benefit us. It is what it is.

Pros

This product was very easy to use, also the customer service during our companies onboarding to the product was great. There was no shortage of help. They even worked with us to develop a solution that included more jobs as we maxed out their highest plan almost immediately.

Cons

Ultimately we left Recruitee because we needed something that could handle ATS, hiring, onborarding, and communications with and to existing staff. When we let it be known that we were leaving the tone of everything abruptly changed. No more customer service, our contact no longer communicated with us, and the IT team just sent us a link to their API to retrieve our data encompassing over 500 applicants in varying stages. Upon further investigation the API that they provided left the data in several pieces. In order to retrieve it we were forced with the option of developing custom script on our own or paying a developer a rate, which was the lowest bid we could find due to the time it would take to extrapolate it all. Ultimately with this Recruitee let us down. They boast that all of the data you insert into their system is yours but that's not necessarily true.

Great product

Pros

I love the collaboration feature with colleagues.

Cons

The inability to change some processes in an ongoing recruitment.