Trakstar Hire

RATING:

4.6

(188)

About Trakstar Hire

Recruiterbox is an applicant tracking system (ATS) designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks and accept resumes through their company's website. Recruiters can also use the bulk upload function to import multiple candidate resumes at once. Users can post new job openings from Recruiterbox directly to multiple social media outlets, such as Twitter, LinkedIn and Facebook, to attract candidates. Recruiterbox allows users to customize the steps involved in the hiring process (e.g., telephone screening and face-to-face interviews) and assign these steps to specific recruiters or hiring managers. Recruiters can also track all correspondence with candidates within the system and assign themselves ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Candidate dashboard

Trakstar Hire Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Trakstar Hire

1 - 5 of 174 Reviews

Emily

11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2022

A decent tool for keeping track of recruiting efforts

Corene

Verified reviewer

Used daily for free trial

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Very easy to use and customize

I needed to step up from spreadsheets and start interacting and building relationships with our candidates. I also needed to have access to reports for my bosses other than a count box in a spreadsheet. This platform allowed me to customize the hiring stages, tag hiring campaigns, and track where each candidate is in the process. They share great articles on their Facebook page to help you connect with your audience.

PROS

Our team is connecting and keeping in touch, a more personal approach to onboarding to retention. We can then track where we're losing candidates, where we need to hone up our efforts, and to monitor the efficacy of our recruitment efforts. I've had prompt, excellent customer service.

CONS

I love that there is a $20/month option, but with that you lose the perks of not mass emailing, or bulk changes, you have to do that individually. I'd rather do that than pay the extra $$, though.

Kim

Law Practice, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

Functional free version

Overall my experience was okay however when we need to hire again I will choose a different product. It did effectively serve as an ATS. If you don't need to hire very often the free version will likely suit your needs, however if you have a high turnaround you will likely need the paid version.

PROS

This product offers a free trial and a free version. It is relatively easy to use. It is useful for hiring and job posting. I did like the career page and the ability to customize it. It was nice that the applications were customizable and had the questionnaire add on. Everyone who's involved in the hiring process can share feedback and communicate. This product can be integrated with social media and allows you to reach a large number of candidates.

CONS

There is no mobile app and at times that can be very frustrating and inconvenient. The customer service wasn't satisfactory and I did not enjoy my experience with them. The duplicate application prevention does not function properly. Overall it could just be more polished and straightforward.

Reason for choosing Trakstar Hire

Free version available, I could try it before paying anything.

Tannen

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2018

RecruiterBox is cheap and the support is ONLY by email. NO real human will ever help you.

PROS

There are very few pros for this ATS. There are better options available for a lot less money. It is easy to figure out because it doesn't have many features. They made me fill this section out, or they wouldn't take my review. Other then it is simple to figure out - because it is not a very robust app, I have nothing good to say about this product.

CONS

How would you like to get the same 10,000 emails in on day? RecuiterBox sends me 10K of the same email in one day. Then when I asked for supports help, I received an EMAIL, not a CALL saying - Yea we noted his happened. Won't happen again. I hate this product and the nonexistence service. They raised their rates and hadn't upgraded the product. I have complained, begged, asked nicely, screamed, and nothing has changed. There are better options for ATS - I highly suggest you look at anyone other than this one. They have lost notes on candidates, canceled interviews for no reason, and lock hiring managers out of seeing the candidates notes, so you ALWAYS need to double your work to cover your butt. We are moving to ADP and I couldn't be happier. Maybe as my parting gift, they decided to make my life more miserable than they already have - and sent me 10,000 emails as my parting gift. I wouldn't put it past them. Of course, NO ONE will CALL me even after reading this review - I bet you 10,000 emails they won't even bother. You have been warned - do not buy this ATS

User Profile

Igor

Verified reviewer

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

A great tool for managing applicants, interviews

We were able to completely streamline our recruitment process.

PROS

I use Recruiterbox for many years, almost since their very first version. This software came a long way and became a very powerful ATS. - Recruiterbox can parse attached CVs and extract information about applicant, skills experience etc. This makes CVs searchable by these texts. - You can configure custom workflow for every opening and define steps of your hiring process, outcomes. There are special steps for interviews and reviews, you can setup coordinator and actual interviewers. - Recruiterbox can sync with Google Calendar and create appointments for interviews. - You can communicate with candidates right from RB, configure templates to send responses like rejection letters etc. - Many other features... frankly I think it has just about everything recruiting / HR team may want.

CONS

- Price is a bit on a high side. - No integration with Zapier, we can't easily bind it to our other tools (to onboard hired candidates for example). - Too simple integration with Slack - basically just notifications, no actions. - Doesn't feel like you have candidates database, it feels like after many years of using it we have just a bunch of CVs, not people. If the same person will submit CV three times - you will have three entries in RB, there's no way to combine them, it is not shown as 1 candidate -> 3 applications. I think this is the biggest minus of this software, it is not people-centric but more like "applications-centric".