Recruiterbox is an applicant tracking system (ATS) designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks and accept resumes through their company's website. Recruiters can also use the bulk upload function to import multiple candidate resumes at once. Users can post new job openings from Recruiterbox directly to multiple social media outlets, such as Twitter, LinkedIn and Facebook, to attract candidates.

Recruiterbox allows users to customize the steps involved in the hiring process (e.g., telephone screening and face-to-face interviews) and assign these steps to specific recruiters or hiring managers. Recruiters can also track all correspondence with candidates within the system and assign themselves to-dos. The solution enables recruiters to collaborate with team managers and interviewers without the need for email exchanges.

Evaluation templates, candidate messaging and interviewer notes help recruiters conduct a smooth interviewing process for candidates. Recruiterbox integrates with popular applications like BambooHR and Slack.

Dashboard
Dashboard

Dashboard

Candidate openings

Candidate openings

Applicant flow

Applicant flow

Openings dashboard

Openings dashboard

Position creation

Position creation

Workflow assignments

Workflow assignments

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



131 Reviews of Recruiterbox

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 131 reviews

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Christina from Express Employment Professionals

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Going to give this a try! Need talented associates! Are they still out there?

Excellent! Would recommend to anyone! Great program and overall 100% satisfied!

Pros

The ease of use was the best thing for me! It is very easy to maneuver around and learn how to use! Also, the candidate base was a million times better than ZipRecruiter what I had previously been using! I actually have associates that show up to interviews now and that actually go to work that I can depend on! All because of Recruiterbox and the talent it provided me as a Hiring Manager! It is outstanding at tracking our usage and number of candidates who have successfully been hired through us finding them!

Cons

The only thing that I disliked was when I tried to use their Customer Service line. But other than that it has been a very useful and outstanding program to use! A+

Review Source: Capterra

Kelly from National Association of Community Health Centers

Industry:  Non-Profit

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Never disappointed, always happy with the product, 4 years, and going strong!

Thank you for producing such a great product!

Pros

Ease of use, functionality, appropriate upgrades, accessibility, smart software. High quality with an affordable price.

Cons

I am open minded and can navigate my way through any system. If I think of something that I would like to see, I typically see what I am looking for in the next upgrade.

Review Source

Debolina from GSK Pharmaceuticals India

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Decent Recruitment Tracking Tool

Pros

We used this for about 1 year and found that it was good enough for a small business.
It does have a few good features, however when you have to apply it for a Enterprise level scale, it fails

Cons

Not actually a con, but it can only be used for a small scale business

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

August 2018

A decent ATS for full-cycle recruiting

Overall, this is an above average software that hits all the necessary needs of the recruitment lifecycle. Great for smaller/start-up recruiting practices or freelance recruiters.

Pros

RecruiterBox is a user-friendly way to manage resumes, open job requisitions, and recruiting pipeline. Simplified format, allows you to upload multiple resumes at the same time, and filter candidates and organize folders. Decent application integration with other ATS systems.

Cons

Free version is very limited, so you will likely have to pay to experience it's full potential. Pricing is a little high, but not bad compared to similar services. I'd like to see a better mobile application as well.

Review Source: Capterra

Randeep from Aditya Birla Group

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Functionality

August 2018

A smart tool apt for small firms to schedule interviews and get hiring done with ease.

Pros

One of the most attractive features is that the application can analyze all the attached resumes and retrieve information about education, skills etc. We can configure the workflows based on the vacancies and openings, and we can even design all the steps of the hiring process along with their outcomes. The application syncs with Google calendar and thereby schedules appointments for an interview. The customer service team is very genuine and responsive. You can easily enter your firm’s job feed. The application helps to screen, sort and add comments and you can easily import a candidate from various sources. The rejection templates that you can use to reject candidates all in a go, helps in saving a lot of time.

Cons

An option to highlight a few resumes would be superb. The absence of an option to insert signature lines.

Review Source: GetApp

Gleb from Aximedia Soft

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

August 2018

A tool for a quick and stable team growth

We are using RecruiterBox to expand our IT team. As almost every candidate is a "soft person", we have to track every little piece of information and not repeat ourselves to attract the candidate. We have been using this tool since 2015 - strongly recommend.

Pros

The feature of building and customizing our own pipeline depending on an opening. Integration with google calendar also helps to schedule the interviews with all reviewers and gather feedback afterwards.

Cons

Users with a role Team Member cannot add Social Footprint manually, only Admin can do that.

Review Source: Capterra

Kelly from 1FORCE

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Fantastic Service

We have appreciated our relationships with RecruiterBox, even through some changes, and are always appreciative of their approach and service when we need assistance.

Pros

This company clearly has a "customer oriented" mentality, from feature requests, to education, to support, I always feel there is a concern for our needs and a genuine attempt to create a product that matches our goals. While I realize that this is not a custom software product, I think RecruiterBox is always looking to maximize the tool for the most users possible.

Cons

This is an off the shelf product that must measure the needs of all vs. a custom built approach. That said, there are times when we'd like features that don't necessarily make sense to the greater good. Despite this, we feel that they are attentive, approachable, and their customer service/interchange is fantastic, even when we don't get everything we wish for :)

Review Source: Capterra

Rahul from Junglee Games

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

The right tool for every step of hiring

The right recruiting tool for startups and small-medium businesses, as well as, Agile teams!

Pros

We started as a 2 man shop and as we grew, Reruiterbox was there every step of the way to help us with our growth. The features, reports, and most importantly support are all great!
Recruiterbox helped us streamline our recruiting and gave us insights for every step in our process.
The search function is extremely fast and really lends itself for one of the reasons why we use it so actively.

Cons

Occasional bugs / kinks but nothing major. And everytime we've reched out to Customer Support they've responded with a resolution quickly.

Review Source: Capterra

Sreekumar from BUYBAA SOLUTIONS AND ECOMMERCE LLP

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

A lightweight and effective ATS for small businesses

Pros

Recruiting became a key responsibility area in mid-2016 with the emergence of expansion plans of my previous company. So far, recruitment was a once in a while activity as we were having a record employee retention rate. During 2015-17, I have received a special assignment, i.e recruitment efforts to fill many positions in the product management team on a war foot basis. Earlier we used to manage the recruitment cycle mostly around emails and tracing a particular transaction was so horrible. However, the recruiter box helped us to streamline the ATS without parking huge amount towards servers, deployment and licenses.

I liked the usability portion. Recruiterbox deserves a huge applause for creating such a lightweight solution and great UX.

The questions feature has helped to eliminate hundreds of job hoppers (Thanks Recruiterbox, otherwise we would have ended up in interviewing a lot of disinterested candidates)

Another interesting observation is the amount of time the entire hiring team saved by focusing on a single tool. All activities including reviews, comments, scoring, recommendations inside Recruiterbox and no offline correspondence. We have made a practice of going to an interview room with a laptop to record observations and reviews, immediately.

A newcomer to software services can also use this tool without any formal training.

The feature to track referrals from internal employees is also a plus.

Recruiterbox made the interview from home, hasslefree.

Cons

Not finding serious dislikes with my experience with recruiterbox. A few observations are here.
Maybe, the reporting and intelligence portion require a bit more focus.
Pricing is not so high but at the same time is not that affordable for smaller teams, I think.

Review Source: GetApp

Jenna from Seacoast Christian Community Church, Inc.

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Best Applicant Tracking for the Price.

- Streamline recruiting process. - Eliminated use of paper processes. - Increased our followup with candidates - Allowed hiring managers/interview team/ HR Facilitator all know where were are in the process of recruiting in real time

Pros

This system is very intuitive. Allows tracking for all stages of the recruiting process, with effective followup procedures.

Easy for all our managers to use!

Cons

Recruiterbox could do better letting us know how their upgrades affect the features in the system. Sometimes you do get a little surprised because the system was given a facelift of a little upgrade and features are moved around. 99% of the upgrades have given better functionality, but it would be good when you open the system, there's a popup or something that gives you notice of the changes.

Other minor con: when our staff signs up it always seems to put them in random time zones and so when we send out calendar invites, the times listed on the invite are very confusing.

Review Source: Capterra

Chris from Quality Ironworks, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Product continues to evolve and support continues to be amazing

Streamlined our hiring processes, allowed us to reach more candidates, and reduced the time we have to devote to processing candidates by at least 50%.

Pros

Recruiterbox is easy to setup and get moving with. When I'm asked to post an opening I can be done in less than 5 minutes most times.

In the 4 years I've been using Recruiterbox I've seen the product continue to evolve and the company is great about receiving customer feedback and being honest about whether a feature request is likely to see daylight.

The only time I had an issue they were incredibly transparent about the reason for it and did a great job of keeping me informed on when it would be resolved.

They love their customers and it shows. I can't say enough great things about them.

Cons

Since I have to put something here I'll say that it's not as customizable as Salesforce. Then again you wouldn't expect it to be. But there are times that I want to do something that is an edge case at best and I can't.

Review Source: Capterra

Vincenzo from Eville & Jones

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Excellent tool!!!

Ease of use, better organization and control of sensible data

Pros

The ease of using it. It really helps to get things better organised, in a much more professional way. Since I have been using it I have noticed that RB worries a lot about keeping improving the system. I strongly recommend RB as a great tool of the recruitment process.

Cons

Some features still need to improve, but I know it's a matter of time to have those improvements put in place.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Used to be a good product until they changed it about 1.5 years ago

Pros

Product offers a lot of flexibility to customize it for each opening. I also like d the pricing structure.

Cons

The layout of the pages is just awful. You can't find anything - it is too convoluted. Too complex to navigate.

Review Source: Capterra

Toni from Charter School

Industry:  Education

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Love it!

Pros

Makes our job so much easier! Helps with choosing employees for our summer camp! Narrows down qualified applicants

Cons

Very difficult to get customer service on the phone sometimes. This is frustrating for business owners

Review Source

Efrain Elias from AllianceIT Inc

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

One of the best ATS out there!

Pros

It's very organized and easy to use. We can manage all our positions very quick. The reports are also great indicators of our work.

Cons

The calendar feature could be better. We struggle a little as we do not use a compatible email provider for the calendar feature.

Review Source: Capterra

Lance from The Wexford Group

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Fundamentally changed the speed and accuracy of our recruiting, assessing and tracking processes.

Speed and accuracy.

Pros

Ability to modify workflows to match our specific requirements. Responsiveness of customer support (off the charts quick). Quickly and easily getting the full picture of the applicants in our pipeline. By far, my favorite part is the reduction of the administrative burden of communicating with applications, scheduling their interview, and confirming. Moving to Recruiterbox save's my team and I hours worth of work each week.

Cons

The communication panel that allows you to correspond with sourcing agency's still needs some work. Ideally, it would function like the email to applicants. (Ability to include attachments and templates; open in a larger window, etc.)

Review Source: Capterra

Tannen from Verisys

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

RecruiterBox is cheap and the support is ONLY by email. NO real human will ever help you.

Pros

There are very few pros for this ATS. There are better options available for a lot less money. It is easy to figure out because it doesn't have many features. They made me fill this section out, or they wouldn't take my review. Other then it is simple to figure out - because it is not a very robust app, I have nothing good to say about this product.

Cons

How would you like to get the same 10,000 emails in on day? RecuiterBox sends me 10K of the same email in one day. Then when I asked for supports help, I received an EMAIL, not a CALL saying - Yea we noted his happened. Won't happen again. I hate this product and the nonexistence service. They raised their rates and hadn't upgraded the product. I have complained, begged, asked nicely, screamed, and nothing has changed. There are better options for ATS - I highly suggest you look at anyone other than this one. They have lost notes on candidates, canceled interviews for no reason, and lock hiring managers out of seeing the candidates notes, so you ALWAYS need to double your work to cover your butt. We are moving to ADP and I couldn't be happier. Maybe as my parting gift, they decided to make my life more miserable than they already have - and sent me 10,000 emails as my parting gift. I wouldn't put it past them. Of course, NO ONE will CALL me even after reading this review - I bet you 10,000 emails they won't even bother. You have been warned - do not buy this ATS

Review Source: Capterra

Spencer from Distinctive Landscape

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Great Way to Track Potential Candidates

Pros

I like how easy it is for potential candidates to apply for the job. I also love that I get an email anytime someone applies. I also like that I can send profiles for review to other staff members.

Cons

I wish that it had an on-boarding feature. I also wish it posted the job to more sites for less of a fee. Its hard trying to get the job posted elsewhere.

Review Source: Capterra

Ashley from PreSonus Audio Electronics

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use and intuitive -- definitely an asset!

Ease of recruiting, more accurate and efficient filing, ease of listing job opportunities.

Pros

The software is very intuitive. I rarely ever have trouble locating a feature or a setting. Everything is where you think it would be, and that is not always easy to achieve. If by chance you do need to reach out to their customer support team, you're in luck -- they are incredibly responsive and personable! This, too, is difficult to achieve. With this software we are able to pre-screen, sort, comment on, review, and set up interviews with candidates. You can communicate with candidates directly through RB, as well. I have found this to be a great filing tool. Now all communications, resumes, and interviews are filed within this database. Even if candidates do not apply directly through Recruiterbox (which links to your company's Careers page), it is easy to import a candidate from other sources. It is also relatively easy to reject candidates in large quantities by using a rejection template. Very cool features!

Cons

Desktop notifications would be incredibly helpful, because with all of the candidates/applicants we receive it is often difficult to navigate through tasks and responses from these candidates. I have also noticed that selecting a large amount of candidates at once for any task can result in a frozen screen or incredibly long delay.

Review Source: Capterra

MONICA from My Life is a Journey

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great to keep track of jo applications

Pros

HR friendly
Easy to Use
User friendly
More that one user at the same time
Keep track ot all applications in one tool

Cons

Compared to other apps, price is not the best
Costumer service took a few days to respond
Hard to print when applications are needed on paper

Review Source: Capterra

Displaying 1 - 20 of 131 reviews