Recruiterbox Software


 

Recruiterbox is an applicant tracking system (ATS) designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks and accept resumes through their company's website. Recruiters can also use the bulk upload function to import multiple candidate resumes at once. Users can post new job openings from Recruiterbox directly to multiple social media outlets, such as Twitter, LinkedIn and Facebook, to attract candidates.

Recruiterbox allows users to customize the steps involved in the hiring process (e.g., telephone screening and face-to-face interviews) and assign these steps to specific recruiters or hiring managers. Recruiters can also track all correspondence with candidates within the system and assign themselves to-dos. The solution enables recruiters to collaborate with team managers and interviewers without the need for email exchanges.

Evaluation templates, candidate messaging and interviewer notes help recruiters conduct a smooth interviewing process for candidates. Recruiterbox integrates with popular applications like BambooHR and Slack.

 

Recruiterbox - Dashboard
 
  • Recruiterbox - Dashboard
    Dashboard
  • Recruiterbox - Candidate openings
    Candidate openings
  • Recruiterbox - Applicant flow
    Applicant flow
  • Recruiterbox - Openings dashboard
    Openings dashboard
  • Recruiterbox - Position creation
    Position creation
  • Recruiterbox - Workflow assignments
    Workflow assignments
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

114 Reviews of Recruiterbox

 

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Software Advice Reviews (28)
More Reviews (86)

Showing 1-20 of 28

Parul from IDC TECHNOLOGIES
Specialty: Recruiting Agency
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Extremely affordable for smaller and mid-sized companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If your recruiting team is not very familiar with technology, this software as a service is one of the best choices, since with the customer support team that they have, your team will be able to be auto sufficient in troubleshooting.

Pros

Very easy to manage and track. It has made our recruiter process much more fluid and transparent.. Keep track of candidates and help one to track the hiring process. While the program has been fine tuned since we have been using it, and some of the changes have needed more changes, we are overall very happy with the product. They have been responsive to my feedback and that is important. Response time is good. The program organizes the hiring process very well.the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200).Ability to allow multiple users have access to the same application in order to keep track of where they are in our process

Cons

you had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value.The search function works very poorly and inconsistently. If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely separate stages

Review Source
 
 

Esther from EyeCarePro
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Excellent tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall an excellent candidate management tool that allows for group communication, scheduling interviews and keeping all information about candidates in one place.

Pros

This is a fine program that does exactly what it is supposed to do. Keep track of candidates and help one to track the hiring process. While the program has been fine tuned since we have been using it, and some of the changes have needed more changes, we are overall very happy with the product. They have been responsive to my feedback and that is important. Response time is good. The program organizes the hiring process very well.

Cons

There have been a lot of changes to the program since we have been using it and I liked it better when it was a little simpler. I have found functions hard to find at times.

Review Source
 
 

Esther from EyeCarePro
Specialty: Media
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Excellent software for recruiting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good product, excellent customer service and tech support. Sometimes it feels like they are still working out the jinks! Has helped us tremendously and I recommend!

Pros

It's pretty intuitive and laid out well. Very easy to manage and track. It has made our recruiter process much more fluid and transparent.

Cons

It feels at times it is still in development and they have made a lot of changes in year we have been using the product. Most changes I like and others I don't. I haven't felt all the changes were for the better. I have also had some issues with functionally.

 
 

Charlie from Chab Dai Coalition
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great Applicant Tracker

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

If you're interested in using this product, the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200). As a small organization, we lasted us a solid year before we decided to upgrade.

Pros

This software is really easy to use. The layout and user interface are quite excellent - everything is right where I expect it to be. I have used it with my HR team, and also with managers who don't do much hiring, and all of them have had no problems using it.
It is a great organizational tool, it properly highlights applicants who might have applied for a job with us before, basing it off name, phone, and email address. No more ctrl+f and a giant spreadsheet.

Cons

Really the only downside is that there are only 2 types of users, administrators and basic users, both of which have the ability to work on files and contact applicants. I would like another level of user which would allow people to view files, but not interact with the workflow or email out to applicants. I have a specific user in mind who wants oversight, but doesn't always do software well.

 
 

Kelly from 1FORCE
Specialty: Other Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

You guys are awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First, the customer service team is amazing. They are responsive, friendly, and completely willing to take the time to understand any issues, and to see them through to conclusion. Every person that I have spoken to at this organization has been fantastic to work with. They are eager to learn how to provide more meaningful support and ease of use for our specific circumstances, even when I'm sure we don't represent the broader group in the way we utilize the processes and tools.

Pros

First class customer service at all levels, not just the ones that are "supposed to" - We have not had a partner company more willing to work with us to find solutions.

Cons

As with all systems there are times when you are looking for individual tweaks. All situations can't be accommodated immediately, but even when they can't, I feel that they always are willing to find every possible way to provide service tailored to your needs. On the rare occasions when this isn't possible, I've always had great faith that it wasn't for a willingness to work towards the goal of meeting our needs.

 
 

Taylor from Rydell Auto Center
Specialty: Auto Dealership
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

RB is a great price for what it offers, but could use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recruiterbox is still a great Applicant Tracking System (ATS), especially for how affordable it is. However, I've found I was much happier with the system 1 year ago than I am using it right now and hope they remove some of the "busy-ness" from the interface.

Pros

- Extremely affordable for smaller and mid-sized companies
- Ability to allow multiple users have access to the same application in order to keep track of where they are in our process.
- Constantly implementing updates (sometimes a con as well)
- Pretty intuitive and easy to use for the most part

Cons

- Although they implement many updates, I don't view all of them as improvements. For example they used to have a Dashboard on the home screen that was one of RB's best features. You had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value. Sometimes it seems they make it busier more complex than it needs to be in order to add value. I've used it for 3 years and have been disappointed with their updates in the last year.
- The search function works very poorly and inconsistently. I can search an applicant's exact name at times and "no results found" is what I'll get.
- If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely seperate stages. For example, "BGC and DT" vs "BGC & DT"
- The RB support is very prompt in resonding to your chat, however they've asked me for my feedback 3 different times on the same exact matter. They say they will pass it along to their engineering team and I don't hear anything more which makes me think it never goes anywhere. Even a later response saying "it was talked about but here's why it can't happen right now.." would be good enough.

 
 

Eli from Mortgage Lenders of America
Specialty: Real Estate
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Avoid Recruiterbox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recruiterbox is a below average product with minimal features and definitely not worth the amount per month we pay for it. There is no phone number to call for support and the chat support team constantly fails to take ownership of issues. The fact that I have chatted with all of their reps on numerous occasions is a good indicator of just how many problems we have had with this software. Save yourself the money and hassle of having to deal with a poor support team, avoid Recruiterbox!!

Pros

Somewhat user friendly

Cons

Poor Support, lacking many basic features such as ranking resumes by keyword strength, total lack of customization, did I mention the poor support?

Advice to Others

Save yourself the money and hassle of having to deal with a poor support team, avoid Recruiterbox!!

 
 

Gustavo from FDH Consulting
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Excellent SaaS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The best thing about Recruiterbox is their customer support. They are:

- Really quick to answer any question, doesn't matter how technical it is.
- Make sure the answer they gave you is what you were looking, even if that means getting back to you at a later date.
- Even if they don't have a functionality, they will look with you at your process, and brainstorm on how to find a solution to your need, with or without a Recruiterbox functionality.

Pros

Extremely good customer service.
Really easy to use and understand.

Cons

Not too flexible with reporting
Too few social networks integrations

Advice to Others

If your recruiting team is not very familiar with technology, this software as a service is one of the best choices, since with the customer support team that they have, your team will be able to be auto sufficient in troubleshooting.

 
 

Jon from 64 Digital
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Feature packed and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm still using the trial but I've tried 3 similar products and this is by far the best.

Pros

They seem to have thought of everything

Cons

Nothing really.

Advice to Others

If you just need something to manage candidates and the hiring process then this software is perfect.

 
 

Jaclyn from Township of Upper St. Clair
Specialty: Public Sector
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Great Solution at an affordable price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Recruiter box for about 7 months now. It's a breeze to maneuver through and really helps keep me organized. It's extremely cost effective and plan to continue using for the recruiting and screening of applicants.

Pros

Cost Effective!

Cons

N/A

Advice to Others

Try it! You will like it.

 
 

Chris from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

COO

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We went from zero application tracking as a new company to Recruiterbox. Onboarding was very easy and it allowed us to do some easy integrations to facilitate our workflow. It also helped us centralize the notes and intelligence in one place where we could actually start analyzing our pipeline. Larger companies may outgrow the functionality.

Pros

Simple

Cons

Could use better analytics

 
 

Chris from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Great value!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

RB has been exactly what we needed at our stage of growth. We were a company of 20 and grew to 40 and next year we'll be at 70. RB seems to add features frequently enough that I'm not concerned about the features it lacks.

 
 

Sasha from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Perfect ATS for small startup!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product. Has a lot of really great functionality. Great for collaboration between users, provides clear history of candidate on one profile, lots of opportunity for feedback and organization (can assign tasks to users, create internal notes, schedule directly from the app). Been awesome for our needs.

Pros

-great bang for your buck
-they are constantly pushing out new features
-great, friendly customer service

Cons

-their email is a little funky in terms of functionality
-they are also a startup, meaning there are the normal growing pains.
-email uploads can get weird formatting if they aren't PDFs

Advice to Others

It's a great option for a small, fast growing companies. They allow unlimited users, unlimited candidates, and $20/per posting (unlimited).

 
 

Bryon from iuvo Technologies
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Recruiterbox is a great tool and getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used Recruiterbox for more than a year now and it has changed the way we track our candidates and pipeline. We used to dig through emails, resume folders, one note pages or whatever and we were never sure where things were or what happened with Candidate X or Y. We now have full visibility to our candidate pipeline, status and next steps. They provide easy ways to create openings and our website can easily integrate with it. It has always been stable and they are adding new features and improvements all the time. For a company who is growing as rapidly as we are, it has been critical to our hiring success.

Pros

Simple to use
Easy to compartmentalize sensitive data (like salary discussions)
Great workflow
Great integration with email flows, where I can respond via email and all correspondence is captured in the tool on each candidate. Nothing gets lost
Integration with our Open positions on our website as well as hiring tools like Monster, Dice,etc

Cons

I don't really think it has cons for what it is.
I would love it if they could expand their product to also manage employees after they hire, an HRMS functionality.
Reviews, goals, reminders for development activity, places for them to sign/agree to company policies or whatever. I would pay extra for that, as long as it doesn't detract from them making the current product work as well as it does.

Advice to Others

If you are not using anything yet and trying to manage the hiring workflow, this is a great value.

 
 

Imalka from Softcodeit Solutions
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Excellent Software for Recruitment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Actually,this is very good software for us.Very easy to handle the Recruitment system.

Pros

Easy to USE.

Cons

slow

Advice to Others

This product is actually useful for HR employees.Very easy to manage recruitment process by this system.

 
 

Diane from CRM
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Only Wish We'd Found RB Sooner!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

5Stars all the way - except Customer Support, since I've never had to use them. The product is so easy to use in an intuitive way that help was never needed. Our organization has used several other larger org. products, but nothing ever really fit and they were SO expensive. We tripped over Recruiter Box and have never looked back. We've been able to customize our program to fit all our needs and at a fraction of the cost. Our parent company has 3 divisions and another one has seen how well RB works for us and how we are able to so seamlessly bring new staff on-board, that they are about to start using RB as well!

Pros

Able to get reports and reminders to the right people in automated way, not based on someone's memory to send an email.
COST - just a fraction of larger programs with less functions.
Can have several different streams of recruiting happening and funneling into the same process.

Cons

Only that we didn't find it sooner!

 
 

Shelby from TASER International
Specialty: Engineering

September 2016

September 2016

Great for Rising Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Their product is simple to use and they are always adding in new/better features.

Likes Least

The hard part with Recruiterbox is at this time its not very scalable for companies in rapid growth. We can't mass email 300 applicants in a single stage, and stages if spelled slightly differently (On-site vs on-site) won't stack up in the dashboard.

Recommendations

Make sure you know what your company size is and what it will be in the next 2-5 years.

 
 

Brittany from The Pocketbook Agency
Specialty: Staffing Agency

July 2016

July 2016

Great for storage of many resumes!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

its stores the resumes well, and is easy to access from anywhere.

Likes Least

you are charged for openings, not easy to search for specific keywords.

Recommendations

its great for storage, easy to access and a great price for the value.

 
 

Ailia from AHK Accounting Recruiters
Specialty: Recruiting Agency

July 2016

July 2016

Fulfills the needs for a small business. User friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Response time is quick and is easy to use. Layout of the product is good.

Likes Least

Not enough payment options and only a select few free job boards.

Recommendations

I would recommend them looking at the type and number of job boards available.

 
 

Sharlene from Brighter Brain
Specialty: Software / Technology

June 2016

June 2016

Past user as a technical recruiter

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is user friendly and it has several great features that I have not found using similar products.

Likes Least

I have no complaints, I found this very user friendly.

Recommendations

I highly recommend it, It is easy to use and has many great features.

 
 
 
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Showing 1-20 of 86

Spencer from Distinctive Landscape
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great Way to Track Potential Candidates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is for potential candidates to apply for the job. I also love that I get an email anytime someone applies. I also like that I can send profiles for review to other staff members.

Cons

I wish that it had an on-boarding feature. I also wish it posted the job to more sites for less of a fee. Its hard trying to get the job posted elsewhere.

Review Source: Capterra
 

Ashley from PreSonus Audio Electronics
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Easy to use and intuitive -- definitely an asset!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
Support

Ease of recruiting, more accurate and efficient filing, ease of listing job opportunities.

Pros

The software is very intuitive. I rarely ever have trouble locating a feature or a setting. Everything is where you think it would be, and that is not always easy to achieve. If by chance you do need to reach out to their customer support team, you're in luck -- they are incredibly responsive and personable! This, too, is difficult to achieve. With this software we are able to pre-screen, sort, comment on, review, and set up interviews with candidates. You can communicate with candidates directly through RB, as well. I have found this to be a great filing tool. Now all communications, resumes, and interviews are filed within this database. Even if candidates do not apply directly through Recruiterbox (which links to your company's Careers page), it is easy to import a candidate from other sources. It is also relatively easy to reject candidates in large quantities by using a rejection template. Very cool features!

Cons

Desktop notifications would be incredibly helpful, because with all of the candidates/applicants we receive it is often difficult to navigate through tasks and responses from these candidates. I have also noticed that selecting a large amount of candidates at once for any task can result in a frozen screen or incredibly long delay.

Review Source: Capterra
 

MONICA from My Life is a Journey

March 2018

March 2018

Great to keep track of jo applications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

HR friendly
Easy to Use
User friendly
More that one user at the same time
Keep track ot all applications in one tool

Cons

Compared to other apps, price is not the best
Costumer service took a few days to respond
Hard to print when applications are needed on paper

Review Source: Capterra
 

Chelsea from iScribes
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

The place for recruiting!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Recruiting is beautifully easy now!

Pros

I am not a recruiter, but I do manager our incoming workforce via Recruiterbox! I love how easily each hire is laid out with all of their paperwork and notes from the recruiter. It really allows us to bridge the gap between recruiter and manager. Our employees have reported applying for the position via Recruiterbox to be easy as well!

Cons

It can be clunky when you are auto importing emails into Recruiterbox, especially with regards to email signatures. Resumes sometimes come in with a funky format, but hey, the candidate should have used a PDF like everyone else.

Review Source: Capterra
 


January 2018

January 2018

Great tool for interview process and candidates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I think it has everything needed to evaluate different candidates, multiple persons can view the candidate profile and there are several stages of the processes that are easy to view in the app, very nice flow.

Cons

At first I had a bit of problems finding the option to do the actual review of a candidate, I think Juan option should be more available.

Review Source: Capterra
 

Sulakshana from edWisor.com
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Love the experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Superb And flawless integration with our website. The experience so far has been great. Most importantly it allows the admin to modify and customise the page. This in my opinion is great.

Cons

Sometimes a little slow. Perhaps can come out with a Mac desktop app. Email templates can be there from before. Perhaps there for people to modify

Review Source: Capterra
 

Carolyn from Roccam Recruiting, LLC

December 2017

December 2017

FAN

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been a user for 5 years, and a couple things stand out about Recruiterbox. The customer service is extremely responsive. And this software is easy to use for key functionality for almost any user.

Cons

This is not a fully automated as resume parsing, automatic rating. I would also love to see some text integration.

Review Source: Capterra
 

Igor from Nitka
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

A great tool for managing applicants, interviews

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were able to completely streamline our recruitment process.

Pros

I use Recruiterbox for many years, almost since their very first version. This software came a long way and became a very powerful ATS.

- Recruiterbox can parse attached CVs and extract information about applicant, skills experience etc. This makes CVs searchable by these texts.
- You can configure custom workflow for every opening and define steps of your hiring process, outcomes. There are special steps for interviews and reviews, you can setup coordinator and actual interviewers.
- Recruiterbox can sync with Google Calendar and create appointments for interviews.
- You can communicate with candidates right from RB, configure templates to send responses like rejection letters etc.
- Many other features... frankly I think it has just about everything recruiting / HR team may want.

Cons

- Price is a bit on a high side.
- No integration with Zapier, we can't easily bind it to our other tools (to onboard hired candidates for example).
- Too simple integration with Slack - basically just notifications, no actions.
- Doesn't feel like you have candidates database, it feels like after many years of using it we have just a bunch of CVs, not people. If the same person will submit CV three times - you will have three entries in RB, there's no way to combine them, it is not shown as 1 candidate -> 3 applications. I think this is the biggest minus of this software, it is not people-centric but more like "applications-centric".

Review Source: Capterra
 

Chhavi from Cuelearn Pvt Ltd (Cuemath)
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Awesome recruitment experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes hiring seamless, trackable and easy! The look and feel of the tool is very appealing and simple to understand which makes it very user friendly. Support team is very helpful as well.

Pros

Ease of use

Cons

Some more features can be added to dshboard

Advice to Others

None

Review Source: Capterra
 

Kelsie from Crippen & Co.

February 2017

February 2017

I'm not actually a Recruiterbox user, but...

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have to take a moment to talk about how cool Recruiterbox is. The product seems like an awesome opening-focused software that would be more than sufficient for our hiring needs, but unfortunately, what I really was looking for today was a candidate database program with a CRM bent. I submitted a request this morning, and by this afternoon I'd already received a contact from Nachi with Recruiterbox to set up a call. Within minutes of my reply, I got a phone call, and explained my needs in my software search today. Nachi listened patiently while I described in less-than-scientific terms what it was we were looking to find in our software search. He thanked me and then told me, point-blank, that their software was more like what we had currently implemented, and we probably wouldn't be the best fit for Recruiterbox. He instead explained that I'd be better off looking at a different product, and even sent a follow-up email with a link to their website. He was forthright, polite, and incredibly gracious to take that time with me. If we ever need to replace our current product, I'm going straight to Recruiterbox with bells on. Thank you for the ultimate customer service and appreciation for my time, Nachi, especially to someone who isn't even a customer!

Review Source: Capterra
 


November 2016

November 2016

Great recruiting app with amazing customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using recruiterbox for about 7 months now to manage full time hires for our small startup as well as remote contractors who apply to mentor people through our website.

Recruiterbox is useful in helping us manage applicants in one place, the pricing is great and the customer service is amazing. Every interaction I've had with someone there has been wonderful -- they've even made small changes to their product in days after I've emailed to point out something that wasn't working for me. Great company!

Pros

Easy to use product that helps organize recruiting process for our small team and killer customer support/service.

Cons

I think their UI could be a little more intuitive.

Advice to Others

Definitely give them a shot!

Review Source: GetApp
 

Corene

November 2016

November 2016

Very easy to use and customize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

I needed to step up from spreadsheets and start interacting and building relationships with our candidates. I also needed to have access to reports for my bosses other than a count box in a spreadsheet.
This platform allowed me to customize the hiring stages, tag hiring campaigns, and track where each candidate is in the process. They share great articles on their Facebook page to help you connect with your audience.

Pros

Our team is connecting and keeping in touch, a more personal approach to onboarding to retention. We can then track where we're losing candidates, where we need to hone up our efforts, and to monitor the efficacy of our recruitment efforts. I've had prompt, excellent customer service.

Cons

I love that there is a $20/month option, but with that you lose the perks of not mass emailing, or bulk changes, you have to do that individually. I'd rather do that than pay the extra $$, though.

Advice to Others

I don't know why I didn't do this sooner.

Review Source: GetApp
 

Kevin from Augustine

October 2016

October 2016

Recruiterbox streamlines our hiring process

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Support

Since implementing Recruiterbox, we've been able to streamline our hiring process and increase our engagement¿both with our hiring team and with potential candidates. It has helped us increase communication and collaboration, helping us reduce our time to hire and giving us valuable insights into where our candidates are in the process and where we're sourcing them from. The addition integration with sponsored job post sites like Indeed.com has helped us centralize our costs and management of recruiting on multiple sites. We're getting more than our money's worth with this tool. A great value for any SMB. I would highly recommend it!

Review Source: Capterra
 


October 2016

October 2016

Recruiterbox makes global recruiting easy

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Support

On any given day, I may be interviewing for roles in the UK, Australia and the US. The features in Recruiterbox make it easy to handle the many tasks involved in recruiting. I especially appreciate the ability to create templates for repetitive tasks. It's also easy to add other users to the platform in order to share information about a candidate. A great, time-saving tool. You guys have thought of everything!

Pros

Sharing with a global team is really easy with Hubspot. It's also very easy to contact candidates and keep track of activities.

Cons

Really can't think of anything negative to say about this product.

Advice to Others

If you need to recruit and hire and have a globally dispersed team, Recruiterbox makes it easy. Also, Recruiterbox integrates with your website and with job posting boards to eliminate the hassle of having to post a job in multiple places.

Review Source: GetApp
 

Susie from Propel Coaching and Consulting, LLC

October 2016

October 2016

Great tool for the money!

Ease-of-use

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Value for Money

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I am using this tool for Recruiting at one of my clients. It was simple to implement and very easy to use. The client has never had an ATS and they are blown away by the efficiency and functionality of the product. I love that all of the information related to the candidate is in one place and can be accessed by the hiring managers. I also really appreciate being able to move the candidate through the hiring process with ease.

Review Source: Capterra
 

Laura from The Marine Mammal Center

October 2016

October 2016

Very useful and usable!

Ease-of-use

Functionality

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Support

Our office has been beta testing this product and we are now moving towards company wide adoption of the system. We have been using Recruiterbox for our office hiring for about a year and it has been an invaluable tool for our company. We typically get over a hundred applicants for a single open position, and the adoption of this system has made sorting through all of them much easier and more streamlined. It is very user friendly, inexpensive and makes sorting through the hundreds of applications received as easy as possible. We are able to have multiple people review applicant groups, mark applicants for easy sorting, and easily move applicants through the stages of the hiring process. The best aspect of using Recruiterbox for us has been the amazing customer support. Utilizing the "live chat" support option, you can easily message with a representative to get questions answered or to provide feedback about any problems you might be having. Fixes to any problem seem to be made within hours and whenever there isn't an easy answer to a question, the representatives send an email follow up when they find a solution. The level of responsiveness is one of the greatest strengths of this program, and you can tell that they take every suggestion into consideration when improving their product. Each upgrade that we have seen the system go through has made big improvements, and I do not doubt that it will continue to improve even more as time goes on. Highly recommended trying out this system for hiring as it has definitely been an easy time saver for us!

Review Source: Capterra
 

Bree from Peak Performers Austin
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

How did we ever survive before Recruiterbox!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
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Support

I was hired on to provide recruiting backup, and when I covered for our recruiter one holiday last fall, I was shocked and horrified at the chaos of trying to manage everything via email. I started shopping around for the right ATS immediately. I tried out probably 8 or so systems, going round in circles with other vendors about walk throughs and limited trials and so forth. Recruiterbox had none of this...which was an amazing thing! No annoying calls from sales people. No limitations on the trial, which was an incredibly smart tactic on their part, because we ended up selecting the "Ferrari" of subscriptions and never looked back. It's like they trust that their product can stand on its own merits, and they don't need a sales team to harass you every few days.

We really wonder sometimes how we could accomplish what we do now without the aid of Recruiterbox. A coworker recently asked me if I was in RB so I could look up a candidate. My response: "I LIVE in Recruiterbox." All day, every day, wouldn't have it any other way.

Pros

Hugely, endlessly adaptable to your specific processes. We're a temporary staffing company, and with some creative thinking and detailed questions to the support folks, we have created an exquisite database and invaluable tool.

The technical support team is unlike anything our office has ever experienced from a vendor. We wish every support team could be even half as good as them. Immediately responsive, genuinely want to help solve whatever weird problem you're having. Their follow up if an issue that is not resolved to their satisfaction is astounding. I've received two and three follow up emails, them double and triple checking that everything is working fine now. They are always striving to grow and improve their product (we love being "pioneers"!!).

Best part? Cost wise, even with the "Ferrari" subscription, their prices beat almost every other competitor.

For those needing old-school peace of mind, this package also offers monthly, downloadable data backups. We feel totally safe in their hands.

Love the job board syndication. Such a great added value. Also easy to customize and add the job feed to your own website via a quick piece of code.

Cons

Wish there was an option to quickly insert a signature line when writing an email to a candidate.

One of our teammates requests a way to overlay a markup/highlight resumes in the viewer.

Also wish we could view and/or manage the email subscribers for job posting updates, and give subscribers an option for frequency of job notifications (and maybe by job type they're interested in, like sorted by team?). We're being super picky here! :-)

Advice to Others

This product sells itself. Give it a try because there is literally nothing you can lose. You'll end up loving it!

Review Source: GetApp
 

Kevin C from Jordan Technology LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Great

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
Usability
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Support

Great software for beginner or long-established companies.

They are awesome. Although they removed their free plan, they are AWESOME still! They make it up with their wonderful customer support.

Review Source: GetApp
 


August 2016

August 2016

Recruiterbox is a solid choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Recruiterbox is cheap, flexible, and offers the best pipelining tools of any product we looked at. We wish it had more customization and better reporting, but it works well for the initial applicant pipeline.

Pros

- Whitelabel branding
- Easy to setup custom applications
- Inexpensive

Cons

- Poor reporting features
- No API

Advice to Others

Consider this if you need a basic system.

Review Source: GetApp
 


August 2016

August 2016

Life Saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I started the recruiting process for our startup using DropBox and Excel. Once I realized what a nightmare, I searched for a solution, and found Recruiterbox. Within 72 hours I had a handle on my 90 active applicants. Service has been great. Very intuitive system. This has made recruiting so much easier!

Pros

Intuitive, great service. Priced very competitively.

Cons

Would like to be able to message candidates (not postings) directly, after moving to Archived status, much like I would once I Reject a candidate.

Review Source: GetApp
 
 
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