Had an **excellent** customer support call with [sensitive content hidden] who came on video with me to troubleshoot a minor issue but also asked about routine ways I was using Rf. He updated my import function so we're able to add candidates more quickly. We also went thru one of my Advanced Searches to see how it could be made better/more accurate. SUPER HELPFUL!

Recruiterflow works really hard to earn your business. +Product Updates: They solicit feedback on making product better and quickly turnaround product updates. For example, recently introduced new text feature in campaigns. +Customer Support: We speak with a real person, not a bot, every single time. We don't have to file a help ticket or wait for a call back, as I often did with Salesforce. Recruiterflow is a growing company with everyone invested in the success of the product and their clients. They're really interested in problem solving. I hope this never changes!

I wish they had a pricing option for groups vs. seats. Or lower cost for each additional user.

I am very happy with my purchase and find it extremely hard to find a replacement.

As an owner and recruiter, Recruiterflow is amazing to not only recruit with but also develop new client partnerships. It is highly customizable and easy to use allowing me to grow my business as I see fit.

I would love to see more rapid improvement. While there are monthly updates, I am always excited to see more new features and integrations.

See above

Promoting & Job Posting features see above

Their support completely sucks. It didn't used to be this way. The software is way too glitchy and they refuse to take accountability for it and they blame the customer. I had such a good start and what i thought rapport with them...well now I see them for what they are. I would strongly advise you to find a more established software. We are already looking for another vendor.

excellent, the interface is intuitive and I can't recall access issues.

Ease of use and response time from customer support

No cons come to mind, as always would like to see new features added to the product

Recruiterflow is a wonderful CRM which has heled transform my business in the last 3 years.

A very simple and user friendly platform providing all the features that you would expect. Very cost effective in comparison with other CRMs.

There really isn't anything that I would highlight.

Overall, we are very pleased with Recruiterflow and would recommend it for recruiter agencies.

Aside from the intuitive ease of use, the customer support is top-notch!

Would like to customize labels in terms we use.

Easy to use and great overview of jobs and candidates.

Struggled on and off with the setup and LinkedIn integrations

User friendly homepage and bulk uploading resumes from sourcing is a huge plus!

But difficult to navigate between different candidates at different stages.

So far it has been great and delivers on all of our main requirments.

Our focus is mainly on candidates and assisting them with gathering documents for visas. This is one of the easiest softwares to organise and save documents and then share them when required.

There is the option to create jobs for employers to track the recruitment stage. It would be great if a similar function was available for candidates so you can track what stage they are in (say Kanban view) before they are ready to send to employers.

I could not ask for anything better. The tool is amazing, the customer service is great, it does not cost that much, and if I find bugs or issues, they are willing to fix it right away.

Recruiterflow is the most intuitive ATS that I have ever used. It's everything you can ask for when running a small staffing agency from an ATS perspective.

I don't have anything to mention. It's a great tool.

Having my candidates exactly where I want them is amazing. Very easy to work with and customer service has been great!

The layout and options are great for candidate tracking through the entire recruitment process.

Not a huge fan of the CRM but I do hardly use it.

We always found it very time consuming reaching out to candidates and clients and there was only so much we could do manually each day. With Recruiterflow and the campaigns and Recipes it allows us to reach out so much quicker and allows us to work on more roles at once.

I love Recruiterflow so much, the automation and recipes are amazing and help you to reach out to hundreds of candidates very quickly.

I can't find any real cons on Recruiterflow.

Amazing experience, I would highly recommend to all.

So simple and quick to use. Email campaigns, automation and just ease in general makes it a great crm to have. Oh and a great deals pipeline.

Nothing, I like all. So, I would highly recommend people to get it.

Fantastic, Customer Service is top notch, having used an ATS's since 96 I utilized many and RF is my recommendation!

Its easy to use, customization is easy, tags, campaigns for both client and candidate built into software. Can quickly and easily build a pipeline from Linkedin to RF. Was well you can use RF for all your outbound client marketing no need for an additional crm - email marketing software.

Really out only con is the formatting within the software recognizes google doc formatting as all tech is using G Suite & we use Microsoft so we have to reformat a little.

When I first discovered RecruiterFlow and requested my demo the speed of response was a great sign. The customer service I have received during my years of using the system in both training and system development is the only thing that I can say is better than the system itself.

The power of this complete system will transform your business. It is: - easy to use - great reporting - complete CRM/ATS system all in one - automation and email campaigns - pipeline and candidate visibility tools

That other businesses can use it and I don’t have this advantage just to myself!

Overall it's been great! The data migration and implementation of the tool was easy and it seems like adoption of the tool has been a huge success.

I like how easy it is to navigate the tool. Everything is pretty straightforward and the job/candidate profile and pipeline customizability is essential for an agency like ours that have a variety of clients with different needs.I also love the automations!

The reporting functionality needs some work as it's not as straightforward as the rest of the system, though CS has been really helpful in solving our issues thus far.

We were looking for something to collaborate with the team that was simple and easy to use. Recruiterflow is delivering on all fronts and is competitively priced.

- intuitive design- solid LinkedIn and Gmail integration- Slack notifications- easy to use- "light"- fast loading times- integration and setup were fast and easy

Probably could do with some easier reporting, but it's not something that significantly would improve things for us.

Really helps to automate a lot of annoying tasks.

Super fast in the browser and whenever something doesn't work, very easy to talk to the team to get things resolved!

Some of the interactions have a different workflow from other ATS which can make it hard to juggle 3-4 things unless you use multiple browser windows.

Excellent, the team are really friendly and helpful and the product is the best I have used so far

Good price, very easy to use, has every feature you could need. No complaints.

Maybe the client portal could be improved visually to make it easier to use - this is a new feature though, so it will probably have more iterations

Our experience with Recruiterflow has changed our business for the better. The system provides several key benefits for us, but below are two that come to mind: First, the customizations and process automation features save a tremendous amount of administrative time, allowing us to focus on impactful recruiting activities with clients and candidates. Secondly, the system provides structure as team members move from one project to another, and it gives us an at-a-glance "where are we on X" awareness that helps us set priorities and take impactful action.

Recruiterflow is an outstanding recruiting tool that provides great customizability, overall functionality, process automation and time-saving features – all at a fantastic price point. The customer support is beyond anything I’ve experienced (personal emails from the founder?) and the tool delivers everything it promises…and perhaps a bit more. Customizability is key for us. Have you used one of the "big systems" and wanted to add your own applicant/candidate stages or other changes to fit your workflow? So, how’d that work out for you? Recruiterflow enables users to add and label whatever stages fit YOUR unique process, and to move candidates seamlessly from one stage to the next. Rather than having to let your team know that the hard-coded status “interview pending” really means “Bob’s reviewing them”, you can literally set up a status labeled “Bob’s Reviewing”, or whatever you like. Yes, you can configure different status settings for each position. That’s not all. The act of moving a candidate from one stage to the next can be configured to trigger a customized action. This is a much bigger deal than it sounds – the impact is huge. Example: Recruiterflow allows us to move unqualified applicants to the “declined” stage at first review, but the system doesn’t send out our (customized, of course) thanks-but-no-thanks email until (3 days, 4 hours, 2 weeks, your call) later. Bottom line, this becomes YOUR recruiting software that fits YOUR process.

Well, nothing really - it's a great tool, seriously. For credibility's sake, I suppose something must be listed here. Not a con, really, but making the system "yours" does take some investment of time up front. But that investment is paid back many fold when using the system over time. Hey, it's not required - the system is fully operational in the base configuration with virtually no customization, if you prefer. They're working constantly on updates (and send out routine summaries of updated/new features), and I'm looking forward to the addition of in-system SMS messaging in the near future.

Recruiterflow offers automation capabilities that save recruiters significant time and effort. Users can automate tasks such as sending follow-up emails, scheduling interviews, and updating candidate statuses. By automating repetitive and time-consuming tasks, recruiters can focus on higher-value activities like candidate engagement, building relationships, and evaluating candidates, ultimately improving their overall efficiency. Having all candidate information in one place allows recruiters to access resumes, contact details, interview feedback, and communication history with ease. This centralized database eliminates the need for manual tracking and reduces the chances of missing important candidate details, resulting in more effective and efficient candidate management.

While Recruiterflow allows some level of customization, users might find certain limitations in tailoring the platform to their unique needs and workflows. Some users may have specific requirements or preferences that cannot be accommodated within the existing customization options, leading to compromises in their desired processes or workflows. Recruiterflow integrates with several third-party applications and platforms, but there may be limitations or gaps in terms of specific integrations that some users require. If a user heavily relies on certain tools or systems that do not seamlessly integrate with Recruiterflow, it could be a source of frustration and additional manual work.

Creating automations that help save huge amounts of admin time

We found Recruiterflow very easy to introduce to our team, and those that are not tech savvy have embraced it. We've been able to customise most of the automation we need to make our lives so much easier; and when the system doesn't do something we're able to speak to support/our account manager to work out a workaround and make suggestions for new features, several of which have been turned around quickly. We love the fact that the product is always improving as it helps us to improve our processes too.

We have found that the reporting doesn't quite bring up what we need in our business, so we've created some work arounds for this.

I always liked the cusotmer service and the speed for an issue to get resolved. In general never took more then 24 hrs to solve an emerging issue, and if it could not be solved, I would get at least a message/ email that the issue is beeing worked on. I guess that is the reason I have given before maximum rating to the platform.

The product integration it is easy to use, user interface seems a bit complicated in the beginning, but once you get used to it and learn to use it it works very well. To this day there are many features that I do not use on daily basis. Overall a very good product.

I have one bruning issue, right from the begining and even though I have suggested through my emails, several times, it is still not implemented. That would be to have an automated refresh of job posts, or at least a button that allows you to refresh the job/jobs. At the moment, to refresh the job, one must go to the job close it manually and re-open the job (which dissapears if you have setting to "all open jobs") it its just annoying.

Everyone on the team is loving it. We feel like we have found our ATS for the foreseeable future.

Ease of use was our #1 criterion as some of our users are not super tech-savvy. Recruiterflow or "Flow" as we are now calling it was the perfect solution for us. Everyone got the hang of the main functions within the first couple of days. Training of new employees couldn't be easier.

Not a huge issue, but we just wish there was a French adaptation of the platform. Easily fixed will the customizable fields however.