All Recruitly Reviews
1-23 of 23 Reviews
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Teresa
Verified reviewer
Human Resources, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great tool, excellent support and very customizable
Great Team that tries to make everything happen and adapt the tool as much as possible to your needs! The software is super user-friendly and intuitive, which made it very easy for our team to adapt to a new tool. We especially appreciate the great support and proactivity from the whole Recruitly Team, who constantly thrives to make the tool even better and match client needs! Keep up the great work!
CONSWe have very specific reporting needs that are not covered with the standard reports provided in Recruitly - but they are working on providing us with all the reports we need!
Reasons for switching to Recruitly
We were looking for a better value for money and a more customizable ATS/CRM solution - which we found with Recruitly
Vendor Response
Thank you for your wonderful review Teresa! :)
Replied May 2021
Katie
Staffing and Recruiting, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best software I've ever used
I've used lots of different systems over the years in several businesses. There are always pros and cons and my wish list grew the length of my arm for the "perfect system" that I thought just didn't exist. Then I stumbled upon recruitly and have been blown away since the day I switched over. Not only did it tick every single box I wanted on day one, but they regularly add features that are so beyond my expectations from any system. Just when I think it can't get any better, there's a new notification letting me know the latest addition to the system and every time I can't help but say "wow!". They are just blowing me away with their level of commitment and service to their customers. They listen and know exactly what we want and need, sometimes before we even do. Any question I have is answered in record speed and when I was having an issue with my website and integrating the job board, the team took my website and completely transformed it. They literally created a new website for me, modelled off my original website, making it a seamless transition and super simple for me to update. To top it off? The price!! My word... I cannot believe the features and service I get for such a competitive price. I am so happy with my choice to go with a provider that I can trust 100% with my business, that I can use heavily and rely on in a fast paced industry. If you are having any hesitation, don't - go for it! Thank you so much to Recruitly for being leaders in the market and provid
PROSPrice, resume parsing, CRM, task management, business development tools, job board postings and tracking of advertising, email integration, chrome extension, email sequencing, customer service (incredible), being 10 steps ahead of the game!
CONSNothing - everything about it goes beyond my expectations.
Reason for choosing Recruitly
They were the most innovative, with consistent updates and improvements regularly. They are focussed on their customers, have a great tool for GDPR compliance, had great customer service and the actual features are beyond what any other software I reviewed could do.. combined.
Reasons for switching to Recruitly
Previous software was terrible, it did not have any of the tools that I actually needed, was overpriced and the customer service was dreadful
Vendor Response
Hi Katie, Thank you for your amazing review! Thanks Team Recruitly
Replied February 2022
Ollie
Arts and Crafts, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
I literally hate CRM, but I love this.
Flippingg fantastic. Malleable. Empowering. Actually business changing.
PROSI love the adaptability. I love the people behind the scenes. I love how it's always leaning forward. Always evolving. Always looking out for ways to be better. I can genuinely say, after using over ten recruitment CRM systems, this is the best platform I have ever come across.
CONSThings change. But not without warning. And only ever to make things better.
Reasons for switching to Recruitly
Needed something flexible and not rigid. And wanted a team that would listen to what we actually needed.
Vendor Response
Ollie, Thank you so much for your glowing review! Cheers to many more years working together
Replied March 2024
Bessy
Staffing and Recruiting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Easy to use!
Very positive, easy to contact and always offering support to us.
PROSIt is very easy to use, very easy to attach candidates to vacancies, create vacancies, create new companies and the CV Passing tool is great as it saves me lots of time.
CONSIt is not easy to match candidates to jobs by geographical area, main skill or salary and I do not know if it can send mass texts to candidates, I am sure the function is there but I have not used it.
Vendor Response
Thank you for your fantastic review Bessy! :)
Replied May 2021
Neil
Staffing and Recruiting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2020
User Friendly
Recruitly has proven to be reliable and user friendly with intuitive interface. It's been easy to pick up from a previous system and the import of data was a breeze. There's lots of tools to take advantage of also; including a Linkedin extension and marketing tools. The best thing however has been how responsive the sales and development teams have been to requests and recommendations for improvement.
PROSReliable user friendly intuitive interface import of data was a breeze tools to take advantage of Responsive and attentive development team
CONSAlthough I appreciate it may be for security reasons; being logged out after a period of inactivity can be frustrating.
Reason for choosing Recruitly
Recruitly offered more flexibility on things like emailing numbers of candidates. Also came as a recommendation.
Reasons for switching to Recruitly
modernization
Vendor Response
Hi Neil, Thank you for the glowing review! We are glad you find Recruitly intuitive and user friendly, we spent a lot of time and effort to perfect the UX and your positive comments has just made our day! We will try to increase the session timeout or come-up with a way to validate easily without having to re-login. Our developers will be in touch soon to give you an update.
Replied February 2020
Sarah
Staffing and Recruiting, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Recruitly - clean & easy to use
The modern & clean user interface, easy to use, easy to implement and on-hand support
CONSThere have been missing features but generally once these features are requested they are soon implemented so this isn't a negative point
Reason for choosing Recruitly
Bullhorn is considerably more expensive. It has tonnes of features but we needed a clean simple CRM to do what needs to be done, and that's what we have
Vendor Response
Thanks for the wonderful review Sarah! You have just made our day.
Replied April 2022
Toby
Verified reviewer
Biotechnology, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Support
I needed to implement a reliable system to manage a client project where I will need my finger on the pulse for a wide range of difficult jobs and some high volume roles too. There is always concern when taking responsibility for a critical project but I have peace of mind over anything involving the ATS because I've worked with the Recruitly team several times now and their support is second to none.
PROSThis is an incredibly quick system to implement and already has integrations with the go to Job Boards that I use. It can be integrated with email in seconds and the job portal can be live on a website in literally minutes too with the use of a shortcode (for wordpress). It's taken me a matter of days to decide my workflow for this project, get a job board live on a careers micro site and begin processing applications.
CONSI use data a lot to manage recruitment projects - I can never have too much and sometimes feel with an online licensed product not quite enough - but that would be true of any SaaS solution. The Recruitly team have accommodated all of my requests when it comes to reporting so this is not a complaint.
Reason for choosing Recruitly
Cost, speed to implement, scalability and prior experience of the support.
Reasons for switching to Recruitly
Cost efficiency, ease of setup and the great support.
Vendor Response
Hi Toby, You just made our day with this glowing review! As you have evidenced, we put the needs and requirements of our customers ahead of anything and everything else. Customer satisfaction is our top priority and your kind and encouraging words assure us we are on the right track with this. We make continuous improvements to our onboarding processes to ensure our customers can get up and running in a matter of hours, we genuinely value their time and business. Positive comments from you is an assurance that our methods are indeed helping our clients. Thank you for your continued support, recommendations and for this amazing review!
Replied June 2020
Alex
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Well worth making the change!
We have so far found the customer service team to be extremely attentive and the overall ease of use very strong. We have already seen a big increase in productivity in that we can add candidates more efficiently and organise them more easily. We have also been able to better manage our sales pipeline through the leas and opportunity functions. Recruitly were also able to move data over from our old CRM without much of an issue.
PROSRecruitly was chosen on the basis of its solid integration with our website but also because of the scalability of possibilities and ease of customisation to adapt to our requirements. The integration is the biggest positive given now we can easily manage candidates all from via one system further allowing us to communicate better and provide a more streamlined and positive experience for all who interact with us.
CONSWe have yet to find anything majorly negative. There have been a number of things to change in order to adapt to how we do things but this would have been the case with any CRM and overall changing aspects has been straightforward.
Reason for choosing Recruitly
We just felt it ticked all the boxes and ease of use was better than the others. The core of this is its customisation ability. We have found very little we have been unable to do in terms of how we organise our candidate and contact base and it suites the way we operate. As previously mentioned, the website integration is also very strong.
Reasons for switching to Recruitly
s the company has grown over the last 18 months-2 years in particular, we have seen a large increase of activity through our website for candidate applications in particular. As a result, managing these demands and ensuring we get back to candidates in a timely manner and communicate effectively with these individuals has become harder to manage and ultimately more challenging. In order to treat candidates and clients with the respect they deserve we identified the need for an improved system to meet our requirements. Recruitly was chosen on the basis of its solid integration with our website but also because of the scalability of possibilities and ease of customisation to adapt to our requirements.
Vendor Response
Hi Alex, We are incredibly grateful that you took the time out to leave us this fantastic review! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for choosing Recruitly for your recruitment needs, we look forward to serving you for many years to come!
Replied June 2020
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Awesome solution to our needs!
Overall, the software meets our needs for now and helps with the processes. It's easier to find the candidates CVs, easy to communicate with them through the system. I particularly enjoyed using marketing tools and would like to explore more options.
PROSWe mostly use candidate's search tool, and recently started to explore marketing tools, and I find it very helpful, efficient and easy to grasp. Thank you to our Account Manager who is super supportive, approachable and helpful every time. Great tech support too, quick and efficient.
CONSWe have not grasped CRM part of the software as such at the moment. I wonder if there is an extension for Chrome to add leads directly to the system with one click, that'd be great addition (probably there is such option already).
Reason for choosing Recruitly
Customer service and price
Vendor Response
Thank you for leaving us such a wonderful review. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Replied April 2020
Toby
Verified reviewer
Staffing and Recruiting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Excellent Software - Outstanding Support
In a matter of weeks, as we target scaling the recruitment side of the business, Recruitly has enabld us to implement the type of processes that are essential to supporting productivity and client and candidate experience which in turn builds profitability. Without this system and the support offered we wouldn't have been able to do this as quickly.
PROSThe system is intuitive and user friendly given how many features are packed into it. Integrating with the job boards we use was simple and instant. Setting up the auto responses that support our recruitment processes was easy. What really sets Recruitly apart is the outstanding level of customer service and support.
CONSI have a number of reports that I have relied on for 20 years - they weren't immediately available. The custom report generator couldn't get all the detail I wanted - but the support team offered to create the report and make it available within 1 week.
Vendor Response
Hi Toby, Thanks for the pat on the back, you made our day! Customer experience and satisfaction is our top most priority, and your review reaffirms the hard work we put in every day. We look forward to serving you for many years to come!
Replied March 2019
Georgina
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
High recommendation
Visibility of data Configuring the system is easy, and you can make it work in any way for you specifically, and if you cant, the team will help immediately. Links to everything I want, and if it doesn't, the team make it happen. With the Recruitly system, I can see things moving faster, can access the right cv, data, company, anything instantly. Very very happy,
PROSThe team, the support, the functionality, how easy it is to use and configure for your own specific needs. I admit I am an old dog learning new tricks, but Recruitly works so easily, and responsive. The overall amazing support from the team at Recruitly, especially [SENSITIVE CONTENT HIDDEN] who has been my main contact, has made the transition onto Recruitly seamless and smooth and exceeds the expectations I had. Thank you to Recruitly Team.
CONSThere isnt anything I dont like, its been a learning curve for me, and that is all. I am delighted with how the system works, and anything that I wanted to see or asked for help with, has been instant from the team at Recruitly.
Reason for choosing Recruitly
Initially, to be honest, it was the Recruitly team that made us choose Recruitly. The demo we had at the start was so easy to follow, and honest answers back to any questions we had was refreshing. There was no bluffing, waffling, or ignoring what we were asking, and happily they have more than fulfilled the expectations and promises made about Recruitly and how it works.
Reasons for switching to Recruitly
Because we needed a system that worked, was efficient and simple to use and add to, was fast, responsive and a support team that understood what we were talking about, and made sure they solved any issue or question immediately.
Vendor Response
Thank you for your wonderful review Georgie! :)
Replied May 2021
dianne
Staffing and Recruiting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Fab customer service and very easy to juse
A great team who try and adapt the software to cover everything you need. Always on hand to help, very patient, polite, professional and intelligent. It serves us well, and although we are always tweaking bits and asking for help, the team get it done quickly. It doesn't crash, it is speedy and works well for all of us.
PROSEasy to use, straight forward, easily adapted, covers everything we need to run a recruitment business.
CONSWhen things changed from recruitive to recruitly it was difficult at first to get used to the new way, but it is fine now.
Vendor Response
Dianne, wow! Thank you so much for this great 5-star review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We really appreciate you helping to share the word about Recruitly. Cheers!
Replied February 2019
Shelley
Staffing and Recruiting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
First City
I would highly recommend this service I have had my company for four years and they have supported me throughout and the staff are always there to help.
PROSIt’s very easy to use and if any problems the team are always there to help straight away.
CONSUnable to send group emails and txts to numerous candidates at once.
Reason for choosing Recruitly
The cost was great and very easy to use.
Reasons for switching to Recruitly
It changed over
Vendor Response
Thank you for your fantastic review Shelley! :)
Replied May 2021
Manjovan
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2020
Dental
It has been good
PROSeasy to use expandable great support online
CONSmore in depth training videos level of customisation
Reason for choosing Recruitly
better user experience.
Vendor Response
Wow Manjovan! Thank you so much for your thoughtful and detailed review. It means so much when our customers share their experiences. We will get in touch with you in due course to discuss our plans for improvements in the areas you highlighted. Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Replied February 2020
Romanos
Human Resources, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Very user friendly and effective product
Very satisfied with this product
PROSi like all functionalities and the fact that is very user friendly
CONSthere is nothing that i dont like. All is fine at the moment
Reason for choosing Recruitly
customer service and user friendly product
Reasons for switching to Recruitly
not user friendly and not suitable for a recruitment agency
Vendor Response
Hi Romanos, Thank you for this amazing review! Thanks Team Recruitly
Replied February 2022
Nia
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great recruitment software
Very positive! One of the best available on the market. Great support team. Affordable, flexible, quick.
PROSFunctionality Support team Flexibility of commitment
CONSIt is simple but can be pushed to be even simpler.
Reason for choosing Recruitly
Modern, clean, reasonably easy to use, cost-effective, excellent support team.
Vendor Response
Thanks so much for your positive feedback and good vibes, Nia. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.
Replied April 2020
WESLEY
Automotive, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Recruitly - An incredbile value for money product.
Recruitly has made a huge difference to our recruitment process. It manages internal/external applications really well and it has a very strong CV parsing tool. The most stand out benefit has been the Recruitly team, they offer an amazing level of support.
PROSWe decided to try Recruitly as it seemed to be well priced and offer a good level of features. It has been a very pleasant surprise to find that it is a very powerful piece of software with an impeccable level of support. Since signing up more features and tweaks have been added to increase its utilisation.
CONSIt has not quite got the feature list of some other software but these are usually fancy gimmicky extras and are not always needed.
Vendor Response
Wesley, you have just made our day! We would like to thank you for taking time to leave this amazing review. We really appreciate you helping to share the word about Recruitly. Cheers!
Replied March 2019
Laura
Staffing and Recruiting, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Efficient support
User friendly recruitment software (easy to personalise according to business needs) and readily available support from extremely personable and knowledgable staff.
CONSNo concerns with using the software, any issues are soon rectified by support staff.
Vendor Response
Laura, wow! Thank you so much for taking time to leave this excellent review, it means a lot to the team. We look forward to serving you for many years to come!
Replied March 2019
Kelly
Financial Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Easy to use and extremely good value for money - I recommend!
Excellent customer service; there were some technical issues at the start when syncing to my website domain and the Recruity support team were extremely patient with me and very helpful.
PROSEasy to use and navigate. The parsing functionality is very quick, smooth and intuitive.
CONSAs a new user, I don't feel I have scratched the surface of the capabilities beyond the basics required for my day to day use; would like there to be more tutorials perhaps on YouTube or video link to make sure I am getting the most out of the software.
Vendor Response
Kelly, this review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community. As suggested we will look into creating an Youtube channel to enable our users get most out of the software. Again, thank you for taking the time to review Recruitly!
Replied February 2020
Kate
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Easy to understand and comfortable to work with on a daily basis
Great customer service 24/7 which makes the business integration process very easy
CONSProbably layout design could be a little bit more interesting
Vendor Response
Hi Kate, You just made our day with this 5-star review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We are working behind the scenes to make the UI little bit more interesting, we will email you the details. We really appreciate you helping to share the word about Recruitly. Thank You!
Replied March 2020
Sarah
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Recruitly
Easy to use and where we have suggested improvements or changes these have been supported and implemented immediatley.
CONSThe pending applications page didn't show applications under the job in the APS, however this has now been altered to show in both areas.
Vendor Response
Thank you for your wonderful review Sarah! :)
Replied May 2021
Fleur
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Forward Assist Recruitment
Great customer service and a good system.
PROSThe ability to bespoke the software to be better suited for the business.
CONSThe search parameters can sometimes be difficult if you have a candidate with multiple skills.
Vendor Response
hi Fleur, Thanks for your wonderful review and for choosing Recruitly as your preferred recruitment system.
Replied February 2019
victoria
Staffing and Recruiting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Outstanding service
Helps us save a months fees Flexible and easy to use friendly
CONSNothing the service is great no problems at all
Vendor Response
Thank you for taking the time to share your thoughts and feedback with us Victoria! We are glad you are finding our software easy to use and friendly. We're really grateful for your honest and glowing feedback.
Replied February 2020