All Webrecruit ATS Reviews
1-20 of 20 Reviews
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Bradley
Hospitality, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Simple and Effective
From using the system our application to offer time has reduced along with the quantity of hires we are making due to the fantastic automation web recruit ensures that no candidates can slip through the net.
PROSThere are not many ATS systems in the market which have ultimate process functionality at the ease and a click of a button. The design is nearly perfect, with hidden functionalities running in the background which will enable you to totally run your recruitment process automated. Tracking is fantastic and as a hiring manager or recruiter, you can view your pipeline within seconds and have the full power of the useful data available. With added extra integrations such as onboarding and SMS your attendance rates and offer to hire time will dramamaticly reduce. The system is fully mobile as well, therefore, you can recruit anywhere at any time.
CONSA few teething issues with onboarding digital contracts not sending to candidates, however, support working hard to fix this quickly.
Reason for choosing Webrecruit ATS
Cheap and gets the job done.
Reasons for switching to Webrecruit ATS
Bullhorn was cluttered and not fit for internal recruiting, reporting was a disaster.
Vendor Response
Hi Bradley, Thank you so much for your review of Webrecruit ATS; it's brilliant to hear how the system has helped Headmasters to recruit quicker and automate areas of your recruitment process. Thanks for being a wonderful customer! Kind regards, The Webrecruit team
Replied July 2019
Katie
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Easy to use, with full control!
We made the transition from a Recruitment Team that used agencies for >60% of our roles, to now where we use agencies for <5% of our roles. It's given us the opportunity to get control of vacancies, manage our talent and keep our Hiring Managers up to date at all times, therefore making the process quicker and more efficient.
PROSThe software is flexible and can be altered to suit the way your business recruits. You can turn on and turn off certain functionalities. You have total control of the back end at the click of a button, rather than having to go back to your Account Manager to make changes. The system is simple to use, for both Recruitment/HR Teams and Hiring Managers - it's engaging, easy to get around and makes sifting through CVs a quick task (Rather than a chore!). We're able to review a job, get it live and advertised, on numerous job boards, on our own career site, with candidates coming through in a matter of minutes. The system also allows you to review pre-populated reports and data, but also enables you to create your own bespoke reports. The customer service we have received from the team has been second to none. They are always available to answer any queries and ensure we're using the product in the best way possible.
CONSN/A - All feedback has been provided to the team and changes have been implemented. Eg - Initial issues with talent pool, now resolved and is in full working order.
Vendor Response
Hi Katie, Thank you so much for your review of Webrecruit ATS. We're delighted that you're happy with the system and that SSP Worldwide has seen such a significant reduction in agency usage. Kind regards, The Webrecruit team
Replied July 2019
Rebecca
Fund-Raising, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2019
Excellent customer service
The customer service - always happy to help and look for solutions.
CONSThe software isnt' as flexible as id like it to be...…….lots of things "on their way",
Reason for choosing Webrecruit ATS
They seemed the most flexible at the time and most cost effective.
Vendor Response
Hi Rebecca, Thank you for your review of Webrecruit ATS. We're delighted that you're happy with the customer service provided by our Support Team. I've also passed your comments surrounding the flexibility of the software through to our Product Manager; thank you for your feedback. Kind regards, The Webrecruit team.
Replied October 2019
Laura
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Great product, with great people offering great support!
There were a few teething issues as we all got used to this new system, but ever since we've had our current accounts manager on board, it has been pretty much smooth sailing! She is on the ball and pro-active, and any queries we have, be they technical or otherwise, we can contact Webrecruit for support and assistance, and they are very quick to helpfully respond. We are a small HR team who manage a large volume of diverse HR needs for many clients, and Webrecruit has proven to be invaluable in streamlining our recruitment processes and centralising our candidate pool in one easy to manage system, from which we can organise interview scheduling, send emails to candidates, receive confirmation of attendance at interviews back from candidates, etc, taking away the need to sink so much time into this via traditional methods! Overall, it's been a great experience and we continue to be very happy with Webrecruit and the people who offer us such great customer support.
PROSWebrecruit has helped to really streamline our processes and taken the effort out of managing recruitment. From help with copywriting of the adverts to the functionality of the system in managing the recruitment pipeline and keeping all of our candidate details in one easy to manage GDPR-compliant system, it has really made our lives easier!
CONSSome minor functionality wasn't immediately available, but the fab people at Webrecruit do actually listen to the ideas on your wishlists and will act upon them if there is scope to implement the idea, and if there is demand for it across all users.
Vendor Response
Hi Laura, Thank you for taking the time to review Webrecruit ATS. We're so happy that you're enjoying using the system! Kind regards, Webrecruit
Replied January 2020
Ceri
Renewables & Environment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
ATS Review
Very user friendly, line managers engage well with it. Constantly being developed and new functionality added.
CONSCV searching / talent pool could be more user friendly and just small formatting items such as no ability to type dates when running reports (have to manually go through the calendar) and when searching for candidates by name they don't always appear in the results even though they are in the system
Vendor Response
Hi Ceri, Thank you for your review of Webrecruit ATS; we're pleased that you find the software so easy to use. I'll pass on your feedback relating to CV searching and the formatting, comments like these are really helpful to help us further improve our software. Kind regards, Webrecruit
Replied October 2019
Logan
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great, easy to use System!
So far my experience has been very positive and I am happy with the service I have been provided.
PROSThis system is very easy to use and allows me to have all my applicants stored in one place where I can easily categories them depending on their progression such as new applicants, Shortlist, Interview and rejected. It also has lot's of additional useful features such as the ability to send bulk emails to multiple candidates as well as the ability to create interview time slots on the system and send them to candidates for them to select which slot suits them best and automatically booking them in, removing the need to manually send out interview times to candidates.
CONSNothing thus far, anything which I did not understand how to do at the start of using the system has been explained and demo'd for me by the helpful support team.
Reasons for switching to Webrecruit ATS
Previous product was very outdated and confusing to use and did not provide all of the features which Webrecruit does.
Vendor Response
Hi Logan, Thanks for taking the time to submit a review of Webrecruit ATS - we're so pleased that you've had a good experience using the software! Kind regards, Webrecruit
Replied January 2020
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Very user-friendly, money-saving ATS
I have always had a really good experience with Webrecruit- initially on the recruitment advertising side only with the rep, who provides a wealth of value-added experience as our dedicated Account Manager, and now also with the addition of the ATS, Fusion. My colleagues and I are really enjoying having a user-friendly system that alows us to centrally capture almost all of our recruitment activities.
PROSEasy to use, very good value for money, easy compliance with GDPR, centralised recruitment activities for visibility and cohesive approach, excellent Account Manager , excellent sales and software support too.
CONSThe only thing that I have found a minor con, was the fact that we are unable to track bespoke recruitment stages - i.e. if it was an aptitude or competency test, there is not a stage to reflect that in the system.
Reasons for switching to Webrecruit ATS
Original system was too complex for use by HR, Hiring Managers and Agencies- it was very unclear what was expected and what could be found where.
Vendor Response
Hi there, Thank you so much for your review; it's great to hear that you've had such a positive experience working with Webrecruit. I'll pass on your comments directly to the team as we are always seeking feedback and looking for ways we can improve our ATS. Kind regards, Webrecruit
Replied November 2019
Snjezana
Non-Profit Organization Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great system and even better customer support
Overall experience is great. Great customer service and very attentive to our needs.
PROSSystem is very easy to use and easy to set up. We came across few obstacles as we have quite lengthy application process, however team at Webrecruit went out of the way to help us and accommodate our needs. We are still in process of implementation and are using only half of the system (for recruitment only) and are looking forward to having onboarding online. System has cut so many processes already and has saved a lot of our valuable time!
CONSThis is more about our application process, rather than system, but we ask candidates to answer quite few questions as part of the application, and some of them had problem going to the previous / next question or with submitting the application. This was however resolved with the help of Webrecruit team which were very professional and helpful!
Reason for choosing Webrecruit ATS
Price and customer service.
Vendor Response
Hi Snjezana, Thank you for your review - we are so pleased you're happy with Webrecruit ATS and the support you've received to date, I'm sure our Support team will be delighted with the feedback! Kind regards, Webrecruit
Replied November 2019
Kay
Medical Devices, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
A system built to a High Standard
Being a small HR team to a large number of Employees the Webrecruit ATS has done wonders! The system is easy to train new managers with recruitment and the level of customer services provided deserves recognition. The system is designed and tailored to the requirement of your business and there is always a dedicated team at the end of the phone or email if any issues occur or assistance is required.
PROS- User Friendly - Realistic functions e:g arranging interviews - Receive real time notifications on candidates applications -The system can be personalised for your business
CONSN/A - Can't fault it. The first system in my career where I have not found any faults.
Vendor Response
Hi Kay, Thank you for your review of Webrecruit ATS - we're delighted that you're so happy with the system! Kind regards, The Webrecruit team
Replied January 2020
Louise
Research, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Excellent System, Service and Support
Really good team, everyone is very friendly and supportive, quick to respond, offer a service that adds value by sharing their expertise
PROSIt's easy to use, does everything you need and the support and service from the teams behind it is super helpful, timely and valued
CONSSome very small technical elements such as reminders still being sent out the following day even if someone approved the role after 2pm. Think the interview scheduler could be a little easier to use, but the team listen and continually to develop the system.
Reason for choosing Webrecruit ATS
did everything we needed, was easy to implement, good value for money
Vendor Response
Hi Louise, Thank you for your review of Webrecruit ATS - we're so pleased you're happy with the system. I will pass your feedback on to the team directly! Kind regards, Webrecruit
Replied November 2019
Feona
Government Administration, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Webrecruit ATS
It's very speedy to upload jobs and once they've been signed off they are picked up very quickly by Webrecruit and managed accordingly so it's saved us lots of time.
PROSI find this ATS remarkably easy to use. All of our internal hiring managers have got to grips with it quickly and we specifically wanted an ATS that would allow candidates to pick their own interview time and that is exactly what this ATS does. It's a good candidate experience which is important.
CONSWe've had a slight glitch with getting interview invitations through to gmail accounts but this isn't a fault with Webrecruit who are helping us to get to the bottom of what the issue is.
Reasons for switching to Webrecruit ATS
The interview booking syste,
Vendor Response
Hi Feona, Thank you for your review of Webrecruit ATS; we're delighted that your hiring managers and candidates have had a great experience with the system. Kind regards, The Webrecruit team
Replied March 2020
Helen
Human Resources, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Applicant Tracking System
Great company to work with and great timely support at all times
PROSGreat intuitive ATS functionality that can be picked up with minimal to no training and has been developed bilingually to meet our legal Welsh language commission requirements.
CONSThe whole application works very well. unable to think of any features that are not useful
Reason for choosing Webrecruit ATS
Product had a more intuitive/user friendly/modern design and you also get access to recruitment advertising advise if required
Vendor Response
Hi Helen, Thank you so much for your review of Webrecruit ATS. We're really pleased that you're enjoying using the system! Kind regards, The Webrecruit team
Replied August 2019
Karen
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Webrecruit ATS review
Overall a great experience. The team are always on hand to help with any queries and the product is very user friendly.
PROSVery user friendly system, which requires minimal training. Team are always on hand to help and they are always looking at ways to improve the system, taking on board customers requirements.
CONSTo date I have not encountered anything too detrimental.
Reason for choosing Webrecruit ATS
It was my predecessor who implemented this, but I believe it was due to its functionalities as this was our first ATS.
Vendor Response
Hi Karen, Thanks for your review; we're so glad you've had a great experience using Webrecruit ATS! Kind regards, Webrecruit
Replied November 2019
Aishwarya
Staffing and Recruiting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Best review of Webrecruit ATS
The overall experience of Webrecruit ATS is very much good and easy to learn and use.
PROSWebrecruit ATS is one of the useful and good software to use and to search candidates through Boolean string and keyword.
CONSThere is not such cons of Webrecruit yet and it is the easiest, useful and important software for searching candidates.
Becca
Veterinary, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Review of Webrecruit ATS
Really good, as said before the support are very helpful and useful and respond to your query straight away, the system is always improving and the price is also really great.
PROSThe software is very functional and easy to use and not over complicated. I like how changes are made to this software and problems are resolved promptly. the automatic emails are really useful and also the tag pool function,
CONSSome simple improvements could be better- such as when you are on a page, and you press back it doesn't take you to the previous page you have to go through all the pages again, eg not being able to change title of jobs once improved, information not copied over once job approved
Vendor Response
Hi Becca, Thank you for your review and feedback; it's much appreciated! We're really happy that yourself and the Blue Cross team are enjoying using our ATS and your suggestions for improvement have been noted and passed to our Development team. Kind regards, The Webrecruit team
Replied July 2019
David
Education Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Good - all round ATS
Having an ATS which holds all application data in one place and is easy to use is a real positive.
PROS- Easy to use - Cost effective - Multi functional - All applications in one place - Good Reporting tools
CONS- Formatting when posting a job is somtime a little basic.
Reason for choosing Webrecruit ATS
From the very first conversation with Hannah, the product and the services on offer were presented in a nonsales way (more of a consultative approach) this has continued for the whole time we have been with the company.
Vendor Response
Hi David, Thank you so much for your review and comments. We're glad that you find Webrecruit ATS so easy to use. Kind regards, Webrecruit
Replied January 2020
Jacky
Public Safety, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Good easy to use product
Very good - easy to contact support and reactive to our requests.
PROSIts simplicity - we are not a huge employer and wanted something quick and easy to use with flexibility and good report facility and exportation of data. The provider was happy to provide us with information and the system developments have been timely and efficient.
CONSInitially we struggled to get information out of the system in a format we could use but this has been rectified . Some of the fields used for answering questions are a bit restrictive could do with more options.
Reason for choosing Webrecruit ATS
simplicity and cost
Vendor Response
Hi Jacky, Thanks so much for reviewing Webrecruit ATS and for your feedback; it's really helpful to us! Kind regards, The Webrecruit team
Replied July 2019
Jourdain
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great so far!
Great so far and a great introductory through my rep. She has maintained contact throughout the process and made sure we were happy with the support we were getting.
PROSI like that everything is in one place. We were using numerous job boards before investing in this software and it has saved a lot of time.
CONSSetting up takes a while to do - especially with the onboarding. However the support are on hand if needed.
Reason for choosing Webrecruit ATS
It was recommended.
Vendor Response
Hi Jourdain, Thank you for your review of Webrecruit ATS - we're so happy to hear of the time you've saved since using the software. Kind regards, The Webrecruit team
Replied December 2019
Elizabeth
Non-Profit Organization Management, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Quick and Easy
I have found Webrecruit an absolute joy to work with. My costs, across different organisations, have reduced and my time managing the recruitment process has been efficiently managed and there is help when I need it.
PROSIt's easy to navigate and customise/personalise elements like letters to candidates. Recruitment panel members can log in and see their specific jobs, avoiding downloading and e-mailing (or printing!) applicant details. GDPR compliance on this is great. Panel members can leave a comment, which speeds up shortlisting.
CONSI'm not sure there is anything I like least yet. I don't know how to find everything but Webrecruit customer service help when I can't work it out for myself.
Reason for choosing Webrecruit ATS
I didn't look at another product
Vendor Response
Hi Elizabeth, Thank you so much for your review and kind comments - we're really happy that you're seeing such positive impacts on time and cost savings since using our ATS and advertising solutions! Kind regards, The Webrecruit team
Replied July 2019
Fazila
Civic & Social Organization, 201-500 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Recruitment Software Review
As a small team of staff the software helps us to save considerable time by easing the burden of marketing the post, collating forms etc.
PROSThe software eased a lot of the work I would otherwise have had to do like creating the post, marketing it and processing the application.
CONSI couldn't see the candidates side by side on my screen to compare so hard to print instead.
Vendor Response
Hi Fazila, Thank you so much for your review and your comments; it's great to hear that you've saved time by using Webrecruit ATS! I will pass your feedback on to our team. Kind regards, Webrecruit
Replied November 2019