Red e App

RATING:

4.8

(20)

About Red e App

You simply cannot have employee engagement without connection and willing consistent usage of a mobile cloud app that has been adopted by your non-desk workforce for use on their personal mobile devices. If these frontline workers don’t recognize this app as a tool to help them make their job easier and their life better, they will not regularly use it, it will not become part of their work life. It is very easy to force adoption, but adoption with actual usage on a daily basis requires something we at Red e App have developed called “WorkTrust”. How did Red e App become the world’s best employee engagement solution for connecting companies with their non-desk workforce? With over ten years of research and job site development, we realized that the non-desk workforce ...

Red e App Pricing

Pricing designed for any size challenge, for your team or the entire organization. Full details: www.redeapp.com/pricing.

Starting price: 

$2.00 per month

Free trial: 

Available

Free version: 

Not Available

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Red e App Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Red e App

1 - 5 of 20 Reviews

User Profile

Cathe

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Tinkertoy Technology for Today’s Business

PROS

I grew up building with Tinkertoys (R) and from that, I developed an understanding of how to connect things in creative ways for form and functionality. It may seem simplistic; however, in my work at our nonprofit, connection is everything. Strong connections to participants create trust and empower our work with their families. Connections with and among staff promote collaboration, creativity, and problem-solving. Meaningful connections to volunteers keep us all engaged and focused on achieving real change through our mission of ending poverty through education and workforce development. With our participant population, the password protection and security of Red e App ensure that we are able to deliver sensitive and timely information to them. Because it is HIPAA-compliant, we are able to share confidential information securely with our staff and participants. Changing phone numbers has no impact on our ability to connect. Best of all, because responses are one-to-one communications, we never have the group text reply-all experience that makes you want to toss your phone. We were using Red e App before the pandemic and so already had the technology at hand to easily stay in communication with our teams as we transitioned to a remote work environment. Red e App has been a solution and a catalyst that has allowed us to connect within and across all stakeholder groups much like the Tinkertoys of my childhood. I highly recommend this innovative technology.

CONS

With excellent, responsive customer service and a creative team, there have been no unresolved issues. This is one of the best tools we have had for strengthening our connections to all stakeholders.

Vendor Response

Cathe, you are a legend, and our partnership with your team at Family Scholar House continues to be one of our favorites. Having worked with you since the early days in 2013, it's been a privilege to be a part of your mission. Thanks for continuing to trust us with your communication and for your continued support. - Leslie (CSM)

Replied June 2021

User Profile

Dennis

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Helps ensure effective employee communications; updated frequently & great customer service

We implemented Red e App about 4.5 years ago now, when the software was still in its infancy. Since then, it has been updated and improved frequently, including based on our feedback, and it's now an entirely different beast. Our organization has achieved around 90% adoption from our 14,000+ employees over time and is regarded very well by our employees. It has enhanced two-way communications between employees and leadership, allowed our organization to not just communicate to employees but listen to their needs and desires and react accordingly, helping to improve employee satisfaction scores.

PROS

It's user-friendly for non-desk workers and effective at what it does - we are able to reach any section of our workforce without having to wait for trickle-down communications. Employees are able to reply back, so our communication is a two-way street. Additional features like a document repository, embedded forms, and (soon) various API integrations allow us to customize the software to our organization's needs. Additionally, Red e App's team is easy to reach, listens to feedback, and resolves the rare issues we've had quickly.

CONS

Some features are not yet as fleshed out as they could be; API integrations are slowly starting to become available but are not quite there yet. The document repository and forms could be a little more easy to use.

Vendor Response

Thanks for the review, Dennis! Trilogy has been an amazing partner as we continue to grow and develop our platform - your feedback always makes us better! We're investing more in our API technology this year as this is a priority for our future platform growth. We appreciate your trust in us and look forward to continuing to build with your team for years to come! - Jeremy (CSM)

Replied June 2021

Jacob

Fund-Raising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2022

Red e App

Overall it does a good job serving as a resource for employees.

PROS

The Red e App is easy to use and serves as a "one stop shop" for employee resources. I'm able to access Ultipro, Kronos, and other resources all from the Red e App.

CONS

A minor complaint is that in order to delete messages in the inbox you have to open each individual message up. This is more of an inconvenience.

Timothy

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great Businesses Need Great Partnerships

Red E App has allowed us to digitize many of our paper processes. It has also allowed us to make documents such as Handbooks and Benefit information accessible at the touch of a button. The money we have saved in digitizing things has more than paid for the product itself. Even those who are less techno-savvy have no problem using the App.

PROS

Our company can have work in all 50 states or within 75-miles of where we are located. Keeping in contact with everyone is crucial. Red E App makes it easy for us to stay in contact with everyone and for everyone to stay in contact with us. Red E App has been a great business partner in that they take the time to understand our business and what we do. They have given us the tools to shrink the field so that everyone in in the know or has access to someone via a simple messaging function.

CONS

I know it is hard to believe as most products have a downside. However, we have yet to see what Red E Apps downside is as they have been such a fantastic partner.

Reason for choosing Red e App

Based on what Red E App offered, its level of customer service, price and ease of use, made it an easy decision to select. Red E App has truly been a partner! They have taken the time to understand our business and make suggestions that we have been able to implement. They have also listened to our ideas and changed product functionality for our benefit. This is a relationship we have been glad to have and would recommend Red E App to anyone wanting to improve their communication.

Vendor Response

Thanks for the review, Tim! We love hearing that the time you're saving has more than paid for the product. We consider your company to be a true partner as well. Your team has done an amazing job of using Red e App in its fullest capacity to streamline your processes and ultimately, build a better company. Thanks for your continued partnership! - Leslie (CSM)

Replied June 2021

Kristen

Warehousing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Could Not Live Without It

From the JUMP, partnering with the employees at REA (Shout out to [SENSITIVE CONTENT HIDDEN], the greatest partner in all the land,) to the execution & education of new concepts, (ie. Forms, surveys, Shifts, thoughts on new ways to utilize REA etc.) The experience has been ever changing, while deepening our employees experience. Our operation has been changed for the better because of this platform.

PROS

REA is entirely customizable. The rollout of any system-product can be difficult because it requires buy-in from the users. In every meeting I am in I hear, "Can REA do that?" or "Can you post this to REA?" Buy-in is easy once your team realizes the power of creating nearly anything from within. Also, Forms, Shifts, Resources, and Messages. The fact that its an all-in-one capture of all things needed for company cohesion, is worth the investment.

CONS

When building rules for groups, users have to type in certain fields instead of the field capturing a drop down from the uploaded report.

Reason for choosing Red e App

The need to look elsewhere wasn't necessary after I met with [SENSITIVE CONTENT HIDDEN]. It was evident that supporting a Louisville-local team was the greatest way to upgrade our internal engagement.

Vendor Response

Wow! Thanks for your review, Kristen. Partnering with your team at HJI has been amazing, and we have loved seeing all of the ways Red e App can be an all-in-one platform for your employees. We're pretty biased, but we agree that our customer success team is the best in all the land! Thanks again, and we are thrilled to continue helping change your operation for the better. - Jeremy (CSM)

Replied June 2021