--- title: "Reward Gateway Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Reward Gateway. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Reward Gateway is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/reward-gateway-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Enablement Software](https://www.softwareadvice.com/crm/sales-enablement-comparison/) / [Reward Gateway](https://www.softwareadvice.com/hr/reward-gateway-profile/) / Reward Gateway Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/reward-gateway-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/reward-gateway-profile/alternatives/) # Reward Gateway User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 351 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 221 reviews (63%) - 4 stars: 104 reviews (30%) - 3 stars: 18 reviews (5%) - 2 stars: 4 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - It integrates well with Asana to synchronize employee data, project participation and achievements, automate workflows, and generate automatic recognition when goals are met. - Reward Gateway sends you weekly emails with their top discounts and deals, you can accrue cashback that can be cashed out or applied towards gift cards, as well as associate recognition points that are easy to spend! - reward gateway has been a game changer for earning and redeeming associate recognition points and provides a huge amount of discount option for everyone ### Most mentioned cons - Sainsbury's voucher needed some code which was posted (yes, POSTED in 2024), but I wasn't home, so I couldn't use it either. - I have been going back and forth and spoke to screwfix who have no problem to refund and sent me that in writing yet been chasing this useless and horrendous rewards site customer service with 2 high priority complaints and still no response for over 10 days which I’m out of pocket for the voucher I didn’t use or have any intention of using. - I’ve been chasing for a refund for the instant voucher which was falsely advertised and only when you pay for it, informs you that you can not use online. ## Reward Gateway customer reviews Showing reviews 1-25 of 351 (page 1). ### Consistently good benefit - Overall rating: 5/5 - Reviewer: Laura S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Reward Gateway have had a consistent offer in the market for the last 15+ years. They are consistent in their hiring and each person you come across is able to represent the company well. #### Cons The price is expensive compared to others in the market and not everything is relevant - often companies already have Intranets so some of the 'add ons' aren't relevant --- ### Helpful employee rewards platform with useful perks - Overall rating: 4/5 - Reviewer: Chanda Q. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 10000+ employees - Product usage: Used monthly for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a helpful platform for employee recognition, perks, and engagement, and it gives people an easy way to access benefits in one place. While there are some areas that could be more streamlined and some rewards could feel more useful, it still adds value and helps create a more positive employee experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Does a good job of making employee recognition feel visible and easy to use. I like that it gives employees a central place for rewards, discounts, and recognition, which can help people feel appreciated. The platform is fairly straightforward, and it is nice being able to access different perks and benefits in one place. It also helps support team morale by making colleague recognition more public and consistent. #### Cons The main drawback is that some rewards or offers may not always feel equally valuable to everyone. Depending on what is available, the platform can sometimes feel a little limited or repetitive. There is also room to improve the user interface and make navigation smoother, especially when trying to quickly find the most useful perks or recognition features. --- ### A great employee engagement tool - Overall rating: 5/5 - Reviewer: R J d. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered A great tool to have all your employee benefits and communications in a single location. Easy to guide people to use it, information is easy to locate and update. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, features are easy to view, no complex menus to work through. Reward Gateway tailored the hub to our requirements, including a theme, company colours, images and wording. #### Cons Did not have any features I did not like as the site can be customised. --- ### Rewarding, for a time, - Overall rating: 4/5 - Reviewer: Tim K. - Verified reviewer: Yes - Industry: Utilities - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Reward Gateway comes out the gate hard, but falls off quickly. New and more unique rewards would help with engagement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Reward Gateway is a pretty great tool to boost employee engagement through various rewards and discounts. #### Cons the user interface can come off as a little dated with little flexibility and limited vendor options. --- ### All Round Great Rewards Platform - Overall rating: 5/5 - Reviewer: Porcia W. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is great. The platform itself is very user friendly and straightforward. Easy to browse deals and rewards. I especially love the Easy Saver cards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My favourite aspect is the colleague recognition tool. Being able to uplift your peers has definitely kept morale up. The platform also has a wide range of rewards and lots of opportunities for savings. #### Cons The customer service can be lacking sometimes. It would be more helpful to be responded to quicker with the process of getting in touch in general being more simplified than it currently is. However the customer service team is always friendly and helpful when they do get back to you. --- ### Good platform to improve employee engagement and benefits - Overall rating: 4/5 - Reviewer: Antoine M. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most is that many employee benefits are in one place. Discounts, recognition tools, wellbeing content and rewards can be managed together. It helps create better employee experience and can improve engagement. #### Cons Sometimes adoption depends on communication inside company. If employees are not informed well, they may not use all benefits. Also some offers can depend on country or local market. --- ### "Empowering" - Overall rating: 5/5 - Reviewer: Archit J. - Verified reviewer: Yes - Industry: Animation - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I've had a great overall experience with Reward Gateway. The website is easy to use and provides a wealth of discounts, employee benefits, and recognition opportunities that have truly improved our workplace. The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed by me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts. User-Friendly Platform: Its interface is simple to use and straightforward. #### Cons "Although Reward Gateway provides a plethora of employee perks and engagement tools, the characteristic that I enjoyed the least about the platform was how overwhelming the sheer volume of features and possibilities might initially feel. It could be confusing for novice users to navigate the system without assistance. But it's much simpler to use efficiently once you get used to it. --- ### Rewarding Employee Engagement - Overall rating: 5/5 - Reviewer: Julie R. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Reward Gateway has been a positive one. I like the fact that we get rewarded and recognized in an interesting manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a user I liked the way our company brad and culture are represented in hub. It is easy to use and navigating the different features is great. #### Cons I am still learning all the features, so I don't have any negatives at this time. I a new user so time will tell. --- ### Reward Gatewat - Overall rating: 5/5 - Reviewer: Lucy C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The variety of options to choose from. We have it for a employee recognition but also the lifestyle benefits. #### Cons The system can sometimes feel a bit clunky and not always user-friendly. We have had to create internal user guides for employees to work through. --- ### Easy to use platform with useful benefits - Overall rating: 5/5 - Reviewer: Kumar H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with reward gateway has been positive. It’s helpful platform for improving employee engagement and recognition and it does what it promises #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy platform is to use and how everything is in one olace. The discounts and rewards are actually useful, and it’s nice to have something that makes employees feel appreciated. It’s a good tool for boosting engagement without too much effort #### Cons Sometimes the platform can feel a bit confusing to navigate,especially when looking for specific features. Also i think there could be more options for customization and a wider variety of rewards --- ### Saved 300 Pounds by going to the app first before shopping - Overall rating: 4/5 - Reviewer: Stefan B. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered solid 9 out of 10, trying to build a habit where i use this app before making a purchase. So far i've saved 300 which is nice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Some of the offers are really great. Personally i've used it for groceries, it equipment, ikea furniture, fashion shops :) Reloadable cards are great because you can quickly top-up #### Cons 1. In order to see the balance on each reloadable card you need to press extra buttons and clicks 2. some of the discounts are laughable --- ### What's not to like? - Overall rating: 4/5 - Reviewer: Laura W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental health, wellbeing as well as financial rewards, whilst also offering to go above and beyond with things like cycle to work schemes and fertility help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The offers are always changing which means you can get some really good deals on different shops at different times, also like the multiple aspects, that it isn't just discounts but wellbeing and recipes too. #### Cons Unfortunately the think I like the least is the app as sometimes it is very glitchy and doesn't work, or continually signs you out. --- ### Beautiful But Not User Friendly - Overall rating: 4/5 - Reviewer: Jennifer F. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I appreciate that we can acknowledge individuals at a company wide platform. I think we would benefit from greater support for ongoing implementation projects, flyers and advertisements created by RG to promote sales in the discounts and shopping arenas and general maintenance processes to streamline the system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I have loved the ease of sending eCards for recognition for staff. I also like the options of adding important updates on extras our company is doing to a platform that can keep it all in a reference location without scrolling through emails. #### Cons As the acting administrator, some difficulties we've had include accurately and easily maintaining the employee database, having to create guides on using the software for our staff, getting questions answered timely and with complete information, having follow through from those who stated they would follow up. Turnover with our client success manager impacted holiday use. Implementation has been a struggle and support has not been readily accessible from one person so questions have to be reviewed from the beginning. Often several "success articles" were shared about a question with varying degrees of relatability to the question being asked. It continues to be trial and error. --- ### Easy to navagate round and find work news and information. Savings are fab! - Overall rating: 5/5 - Reviewer: Tony C. - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Saving money, easy to access information #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Savings! Especially like the instant loadable cards and vouchers. Like that the search searches for pages and savings. Works with mobile version very well; pages are easy to create and view/find; #### Cons Having to log in to site load money on cards (am aware can top by text). Should be easier I.e via an app. An app for the site would be useful. More features would be useful i.e create & amend the tabs/menus along the top; amend colours; more functionality-site is very 'boxy', have a page for forms, policies etc - the downloads area to the right of pages isn't user friendly for this type of page needed; the setting up of blogs is confusion-can't work it out; an email to me as admin when new offers/retailers & features become available; forms would be useful that the user can submit; a function where say, I can upload a new policy for new staff, and there is a function where the user can sign and date to say they have read and understood it, then recorded within the back system (save printing forms for 600 staff!); a catagloe of professional photos to use. Just a few suggestions! #### Vendor response Hi Tony, Thanks for your detailed review of SmartHub®. Really pleased to hear that you're making the most of the fantastic range of discounts on the site. Our Retail Team work really hard to continuously improve the offering and recent highlights include the broader range of instant vouchers that you mentioned. UX is something we're very passionate about at Reward Gateway so it's great to learn that your employees find the mobile version of the site easy to use. We've made a huge investment in mobile this year, so you can expect more updates in this space soon. We really appreciate all the feedback on how we can make the product even better. I'll be sharing this with our Product & Dev Teams today, you've included some great suggestions especially around customisation. We know this is really important for our customers. Keep your eyes peeled for more info on our app coming soon. It's going to be a game changer! Best wishes, Charlie Replied May 2017 --- ### Secret experts use Reward Gateways on daily basis.It is the best software to sparkle your work. - Overall rating: 5/5 - Reviewer: Faith S. - Verified reviewer: Yes - Industry: Farming - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is very good in Reward Gateway.It has exemplary features which boosts communication and goals among my employees.Using it was the best option ever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is the most influential software for legends because it brings strategic recognition and communication among employees.it is the most guaranteed way to great team work.Aligns all the goals and vision of employees.This software really boosted my employees skills and vision. #### Cons I have no problem with this software infact it has done wonders for me and that's why I can confidently recommend it to anyone with a similar problem as mine. --- ### Public University Walking Challenge - Overall rating: 4/5 - Reviewer: Caryn S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Over the past two years, I have seen a good amount of UI updates and I hope to see more, which include accessibility features. The team has also listened and worked at improving the overall software based on our own and our user feedback. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about the MoveSpring software is that the content modules have customizable templates. We created quite a few scheduled content modules for our challenge and it was very straightforward and easy to schedule and edit. The templates help with content creation to get you started with adding more engagement to your challenge. #### Cons What I least liked most about the MoveSpring software is some of the nomenclatures. For example, the words 'group' and 'team' were referenced interchangeably by participants. They couldn't figure out how to join the group even though they were already in the group but actually meant that they couldn't figure out how to join a team. #### Vendor response Hi Caryn, Thank you for taking the time to review MoveSpring! Glad you're loving the content feature. We're adding new content monthly so you'll have more to choose from. You can also look forward to content Collections, which will allow you to pick a topic and we'll schedule out content throughout your challenge. The nomenclature was a bit confusing, wasn't it? Good news being that we updated our app to replace the word Groups with Challenges. That should do the trick to make the distinction between challenges and teams easier for all users. Thanks again! - The MoveSpring team Replied February 2020 --- ### A great employee engagement and recognition tool - Overall rating: 4/5 - Reviewer: Teresa F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far our overall experience is very positive. We had an amazing implementation specialist and anytime we ask for help in the chat feature, we receive immediate support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Since we launched the platform, we've seen lots of engagement in the awards and recognition section of the platform. Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole company can celebrate their success! #### Cons Would be good to offer a how to on writing the blogs, we created one but one wasn't offered by Reward Gateway. Would be nice to see the activity happening in the blogs more prominently like we do for the recognition and rewards as well as the option to add a GIF/meme as a reaction. Also, when the product was sold to us, we were told that it integrated with other software like Teams. In reality, we set up the integration. I think it would be good to be more clear on what integration means to someone not in IT. --- ### Works Well - Overall rating: 4/5 - Reviewer: Chelsey P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's mostly good. The product works fine, but isn't as fun as some others out there for employee engagement, rewards, and recognition. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The blog features and ability to create custom pages, smart hubs, etc. #### Cons The mobile app is useless. The viewability of the product is OK overall. It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway. Primarily we use it for posting company news, but the recognition capabilities isn't quite catchy or entertaining enough. --- ### Great intranet if employees will actually use it. - Overall rating: 4/5 - Reviewer: Lauren M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage. Also, frequent shifts in reps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of access, great tool for recognition, great discounts #### Cons Blogs are a little bland with template, lack of engagement with users. --- ### Excellent quality, customer support is exceptional and its so easy to use! - Overall rating: 5/5 - Reviewer: Leanne R. - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Increase in colleague engagement and more control of our benefits platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The site is engaging, easy to use and of good quality. The software is easy to navigate and personalize when needed. #### Cons The reporting is a bit hit and miss, the data is there the reports just don't run sometimes! The customer support team however is reactive and resolve asap. #### Vendor response Hi Leanne, Thanks so much for taking the time to leave us a review on Capterra. We invest a lot in our client and employee facing customer service teams and I¿m really pleased to hear that your experience with both has been great - we¿re always aiming for world class! Sorry to hear that the reporting doesn¿t always play ball. We have a team dedicated to creating accurate, timely and beautiful reports in RewardManager¿ but occasionally things don¿t turn out the way we¿d like them to. I¿ll be sure to share your feedback with the wider team here and we¿ll let you know as soon as any new releases come out on the reporting end. In the meantime, if you do experience any temporary glitches then please do continue to reach out to the Client Support team who will be delighted to help. We¿re really pleased to have you as a client and look forward to partnering with you on future initiatives to increase engagement even further. Best wishes, Charlie Replied July 2017 --- ### LUFKIN loves Reward Gateway! - Overall rating: 4/5 - Reviewer: Elva L. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user friendly, and support has been incredible. #### Cons So far I have been fan of the platform and its features. --- ### Outstanding customer service - Overall rating: 5/5 - Reviewer: Amy P. - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Easy to recognize colleagues even when its not with a monetary value, and the Applause Wall is very inspirational. I like that all employees have 3 Spotlight awards to issue as previously we have never had this option and it really makes an impact. The videos are short so easy to watch and understand. I found the site so easy to navigate and didn't have trouble finding anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Xexec Applause was recently rolled out at my company to encourage recognition of employees and colleagues in a new and improved format which makes it easier to reward and praise colleagues. The layout of the site is very easy to use and navigate and i found it really easy to find what i was looking for, i also found a wealth of information on the different rewards and recognitions that could be given and which roles could give which rewards and values. I enjoyed the profile which was easy to fill in and showed at easy glance what awards and balances i have. Special praise should go to [SENSITIVE CONTENT HIDDEN] in customer services who quickly helped me when i was initially finding i was getting an error message when trying to access the site. She quickly sorted this for me and i have had no issues since. #### Cons I think the Applause Wall could do with some different images just to keep things looking interesting and not samey when scrolling through. Could we add our own photos? More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to understand that the monetary values that you could claim were listed above the voucher themselves. I thought where it said £10, 50 it meant you could claim £10.50 rather than values of £10 and £50. --- ### You get what you pay for? - Overall rating: 5/5 - Reviewer: Mallory T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Neutral....There are some limitations to the functionality, and we have opted not to use the monetary recognition portion for budget/compliance reasons. People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE announcements, or to make any updates to content. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. #### Cons The system itself is not very intuitive or user-friendly for administrators. --- ### Recognize Team Players - Overall rating: 5/5 - Reviewer: Diane M. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great tool to say Thank You to others company wide and a nice reward system to be able to cash in points for yourself! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Very easy to navigate and use. A wonderful tool to recognize other employees for going the extra mile and helps us to be very aware of the internal customer service that we are giving. And the rewards page has a large variety of items that you are able to chose from when cashing in your points. #### Cons Being an employee who uses it to recognize other employee's, I have not found a downside yet --- ### Great employee discount and support - Overall rating: 5/5 - Reviewer: Ruth T. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Reward gateway through my employer and I love the discounts offered on this platform. When I needed to speak to someone regarding an error I made they responded quickly, escalated and resolved the issue for me. Excellent customer service, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great employee discounts and great customer service. #### Cons Not found anything as yet that I can find fault with. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/reward-gateway-profile/reviews/?page=2) --- Reward Gateway Reviews, Pros and Cons - 2026 Software Advice