RotaCloud vs Trakstar Performance Management

RotaCloud has 174 reviews and a rating of 4.89 / 5 vs Trakstar Performance Management which has 284 reviews and a rating of 4.44 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.89 / 5 (174)

4.44 / 5 (284)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 20, 2021

August 24, 2021

Pros/Cons

  • Pros

  • It is easy to use, and the service staff are friendly and always very helpful at hand to help if needed

  • Easy to use , saves so much of my time and great value for my money. We have used RotaCloud now for three years and I recommend it to anyone I know in business.

  • Cons

  • The software can sometimes be a little slow to load and app often crashes but other than that it works a dream and makes my life so much easier when running a small business with lots of contractors.

  • Would prefer an email invoice every month rather logging on to download and save. Apart from that everything is great.

  • Pros

  • Generally easy to use and the support is wonderful. I like using this software and the update email notifications are helpful.

  • Easy to use (administratively and as a user).

  • Cons

  • Reporting could be a bit better, but it meets the needs.

  • The support videos for using Trakstar are good, but I wish their were slides and non-video aids to help through tutorials as you learn to use Trakstar.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos