Overall the experience is good. I have been a customer for many years.

The reporting side of it is hard for us a company as we have to provide quite detailed reports with lots of reports joining together.

The features are so easy to use, I tell everyone who needs to use it that they literally cannot break it. It is easy to navigate and the features added are getting better and better.

The cost is really reasonable for a small company like ours.

Customer service and support is excellent, response time is excellent.

I love this programme because I can plan ahead our rotas for our cleaners and they get it on their phones. They know when they are in and the gps feature really helps.

Team love the online cloud based rota and app. Love that all Rota’s for all departments are visable easily and hours calculated.

The ability to print out reports and rotas is great.

I needed a piece of software that simply allowed me to integrate with calendars and allow my employees to select available shifts in advance to prevent me forcing people to work.

App at manager level is terrible. Cannot see who is off whereas on employee version you can.

The ease of the rota management and integration of the leave management within this.

RotaCloud is intuitive and easy for the rota administrators and the staff. The RotaCloud development team are really responsive and helpful.

I also love the reports and the availability/unavailability feature.

The customer service team are super helpful and interactive, will go above and beyond to help make the system work for you.

Ease of tracking everything  - costs, holidays, absence.

The business I'm in, a user friendly rota system is imperative, this is exactly what RotaCloud is. All my staff find it easy and that helps make my job so much easier.

The cons I describe above are really small, and are 'enchancements' or dev requests more than problems. I could not run this business without RotaCloud.

The 'Availability' function cannot cope with both ongoing requests and individual requests at the same time which is really frustrating.

The software is easy to use the lay out is good and easy.

RotaCloud is so easy to use, good layout and easy for staff to use too. Most of our staff use the App to keep on top of where they need to be.

Excellent, it is much easier uploading rotas than previously having to use and communicate printed out shifts. All staff can access and definitely value for money.

They are very quick to reply when you have a question and very helpful and friendly - nowadays that is so rare to find with customer service.

Fantastic, as mentioned fantastic value for money and gets the job done. Some fantastic features and also the customer support service is world class.

Brilliant for staff to be able to request holidays.

So the rostering of staff has become so much easier and also getting input/feedback on shift notes has really helped. Online assistance has been great and its ease of use is great.

I like being able to copy a shift from one day/person to another, and being able to copy a week's shift from one week to another. The reporting is good also, enabling me to do payroll easily.

Great desktop functionality - easy to use - attractive UI.

The reports are very useful for any piece of information required over any time scale.

I would struggle to give any negative feedback on this product. I cannot think of any problems I have had that they haven't rectified immediately.

This means that we are no longer calling round all employees which had impacted on their down time.

Very good customer service and friendly staff. Once used effectively will save you hours and time.

Great support and my staff love it. Makes managing 5 sites with 30+ staff so much easier.

There is nothing I can say that I dislike about this system.

Winteam is a good scheduling tool to ensure that your employees are in compliance with the requirements of a site.

We like the ease of use and functionality of Winteam. It helps us to reduce costs such as overtime and to manage our workforce efficiently.

Completing the billing and also the ability to email invoices automatically on creation is awesome. You just have to make very sure you do things exactly or it is a mess.

Most questions can be answered with online help. So easy to use that help is rarely needed.

I really enjoy using the WinTeam system and the integration and efficiency we get from it. Customer support and account management is fantastic as well.

It can be limited on individual personal preferences.

Very good at solving quick issues, not always great with more complicated questions/issues.

It has saved us a great deal in time and especially money as we now do all our payroll in house. Our support team is very helpful and responsive.

The best thing about WinTeam is that it was designed with facility services companies like ours in mind.

It's relatively easy to use, lots of integrations with various applications. The software works well and functions cleanly.

My #1 pro for Winteam is the outstanding customer service our company receives. No matter what the problem, if I've ever had an issue, it has been solved or addressed the same day.

Global bill rate update is non existent unlike the pay rate update.

I love their customer service - they have an excellent response team to help with any problems that arises.

My overall experience with WinTeam has been pretty positive.

Using Win Team for accounting and job costing.

Lack of customer centric portal. Customer should have a level of access to view certain items such as schedules.

Win Team is the best accounting software that I have ever used.

When new modules or features come out there is no training.

I like that the payroll is managed all within the same system and ties directly into the jobs. Also customer service is always available and willing to help.

Challenging to implement and learn. Once an invoice is posted, difficult to make a change to the invoice.

It is user friendly and easy to move around in. Entering data is very simple.

Winteam is very easy to use and new employees can learn it quickly.

Losing the printers connection way too often. The inventory for the distribution side of our business does not track and update as with other systems.

Pound Sterling

RotaCloud is a cloud-based human resource (HR) management solution that assists small to large enterprises with shift scheduling and personnel management. The centralized platform lets organizations track employees’ working hours and monitor absence. It also lets employees manage their shifts by manually editing and switching time slots as per requirements.


Key features of RotaCloud include mobile clocking via GPS, attendance notifications and automated timesheets. It lets enterprises change employee records and lock off access to the portal to prevent further editing. Additionally, it generates exportable and printable payroll reports with personnel data such as paid leaves, labor hours and absence for each month.


RotaCloud provides a drag-and-drop interface, which lets employers build and organize rota and assign specific roles to each employee by color-coding their shifts. Subscriptions are offered on monthly basis and support is extended via live chat, email and other online measures.

LongDescription

Employee Management

Leave Tracking

Messaging

Access Controls/Permissions

Vacation/Leave Tracking

Schedule Distribution

Shift Swapping

Time Clock

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Resource Management

Sick Leave Tracking

Data Import/Export

Clock In/Out

Employee Self Service

Employee Time Tracking

Time Off Requests

Mobile Access

Overtime Calculation

Alerts/Notifications

Employee Database

Reporting & Statistics

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Drag & Drop

Employee Portal

Third-Party Integrations

Communication Management

Web browser (OS agnostic)

Pricing starts at £1/employee/month with rota planning included.

£0.90/employee/month for time & attendance add-on

£0.40/employee/month for SMS notifications add-on

For more than 100 employees, contact RotaCloud for a custom quote

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

RotaCloud

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

WinTeam is a cloud-based enterprise resource planning (ERP) solution, which helps janitorial and security service contractors manage the productivity of employees and handle financial operations. Features offered are attendance tracking, budgeting, bank reconciliation, real-time updates, benefits planning, and reporting.

Accounting and financial management
Comprehensive financial data from accounts receivable/ accounts payable, general ledger, fixed assets and job costing gives you a full picture of your profitability down to the job level. Since financials are integrated with timekeeping, payroll and other operations data, processes are seamless, driving efficiencies across your organization. Optimize your payment collections with our integrated, secure online payment and credit card processing tool, WorkWave Payments, for reduced PCI risk and strengthened cash flow.

WinTeam’s job costing capabilities set it apart from other solutions on the market. Using detailed analytics from shared data within the system, WinTeam provides clients with the ability to understand profitability by job site. WinTeam enables you to allocate labor costs, payroll taxes, workers compensation, general liability insurance, umbrella insurance, supplies, materials, fuel, vehicles and more by job. This helps our clients understand which contracts are profitable for them – and which one’s aren’t. 

Operations Management
Scheduling keeps your operations running at maximum efficiency. These modules do the heavy lifting involved in the operations management of service contracting companies. Work and personnel scheduling includes flexible tools and real-time information to manage your distributed workforce and contractual obligations proactively. And, with flexible self-scheduling features, your field-based workers can pick up work opportunities without bogging down your supervisors with additional scheduling tasks.

Quality Assurance
There are great quality assurance solutions out there, but none of them are a standard part of a holistic financial, operations and workforce management system — except ours. Our Quality Assurance solution enables you to do four things: create flexible question-and-answer templates, collect responses, act on deficiencies and share results. With weband mobile-based components for your distributed workforce and your customers, your inspections and evaluations are simple to deploy and follow up on, making exceptional customer service a no-brainer.

HR and Payroll
One system of record for all employee information. Endto-end insurance benefits management and enrollment capabilities. Industry-leading Affordable Care Act compliance tools. WinTeam’s Human Resources and Payroll solutions can take the headache out of tracking employee information, administering benefits and paying your people right the first time. One system for employee, timekeeping and payroll data means that your payroll processing time could be cut in half. You get continuously updated tax information to comply with state and federal tax requirements. Plus, you’ll save thousands of dollars in staff time and material costs by eliminating paper and postage all together when you use our web and mobile solutions, too.

Key features: 
Work scheduling
Time and attendance
Personnel scheduling
Reporting and analytics
Payroll preparation
Payroll processing
Job costing and labor budgeting
Employee self service
Mobile app
Communication visibility
Human resources
Inventory, equipment and uniform management
Employee information
Bidding and estimates
Quality assurance and inspections
Integrated payments
Customer self service
Invoice and billing preparation
Accounting and finance
Customer and job information

WinTeam supports API integrations with multiple third-party applications such as ADP, Avalara, FileBound and more through an API infrastructure. 

WinTeam comes with mobile applications for iOS and Android. Pricing is available on request and support is provided via phone, 

RotaCloud vs WinTeam

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