--- title: "Rotageek Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rotageek. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rotageek is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/rotageek-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [Rotageek](https://www.softwareadvice.com/hr/rotageek-profile/) / Rotageek Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/rotageek-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/rotageek-profile/alternatives/) # Rotageek User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 216 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 144 reviews (67%) - 4 stars: 59 reviews (27%) - 3 stars: 12 reviews (6%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like the fact the staff can clock in and out easily. When they have signal And there is no disputes regarding time sheets. - Rotageek makes job scheduling very easy, and allows for easier viewing of hours - I like that i get reminders of when my shift is going to start and if there are any changes ### Most mentioned cons - The app sometimes does not open in my phone and starts working once I uninstall and re-install it. - The shift patterns also do not make sense. - sometimes can be very slow when loading. ## Rotageek customer reviews Showing reviews 1-25 of 216 (page 1). ### great tool -easy to use - Overall rating: 4/5 - Reviewer: sarah k. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy interface, good customer support, vacation planning #### Cons autoscheule can take a little while to run --- ### Great software - Overall rating: 5/5 - Reviewer: Pawel S. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great from the start. The initial setup was brilliant and rotageek team reacted to all feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fantastic team that shapes the experience to the business. The software is very intuitive and has many functions. #### Cons Price is a factor. I also never needed shift swap function. #### Reasons for choosing Rotageek Best overall and very comprehensive software. --- ### Rotageek - Overall rating: 3/5 - Reviewer: Helen L. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Work in progress still - not fully 100% there yet to what we need it to do - can see improvements happening but the bugs aren’t good. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros App for the staff and it syncing to your calendar. Staff love also seeing who else is in and the ease of holiday request and so do I with no paper. I’m seeing it learning but it’s very slow at the same time. #### Cons Currently it has a bug in it since wed and last I check it still is ant working which is resulting in lots and lots of manual adjustment and it keeps crashing and deleting lunches when you go it edit. The main thing for me is it overlaps lunches and with COVID this isn’t practical for us. You can’t see when lunches are so this means you have to go through each shift individually and edit to see then if they over lap go through and edit so they are not then edit again if this impacts the qty of staff at certain times - majority of times lunches can all be separated but the system needs to make sure they are so it reduces editing as currently it’s taking around an hour to do a schedule. I have also over Oct had to force days off in for my management team over weekends as I let it run in sept freely and it was constantly putting all management in over sat and Sun every week and it was noticed by the team. It also has a tendency of certain staff get all the extra hours when it should be shared out with the team. Also if with decide to print the dashboard lunches disappear of it which results in a pencil and ruler coming out. --- ### rotageek - geek - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Benefits of using Rota geek compared to other systems I've used previously are fantastic - would highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ease of use is second to none- support team are fantastic and integration of pay roll was easy ! #### Cons - a couple of Aesthetic changes happened in early days but this was none disruptive #### Reasons for switching to Rotageek National account switch - ease of payroll transition --- ### Great Tool and saves a lot of time - Overall rating: 5/5 - Reviewer: Gary T. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I helped with the implementation and roll out of rotageek and since we launched it as a business it has evolved and at each stage the upgrades have been a benefit and have made sense. The support offered is great and quick too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that I can see multi site rotas, making it easier to plan my weeks so that I can visit stores when the right people are working. It saves me a lot of time callig ahead and I can make more ad-hoc visits. #### Cons The only thing I don't like is that holiday allowances cannot be amended if the timesheets have been signed off and a holiday has had to be cancelled due to unforeseen circumstances. #### Reasons for choosing Rotageek The business made this decision and I believe it was due to sap integration and having a more flexible product. --- ### Rotageek is the easier rota tracker EVER - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to use and manage. You can type any information you want to keep under control and it’s really helpful #### Cons Sometimes was a little bit slow to access from the phone app. It didn’t display all the info that you can easily access from the laptop --- ### Rotageek - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The chat function is excellent, and the team are always friendly and quick to support. You feel like you are talking to a real person, who is invested in your business and wants to help as quickly as possible. It is a large business with a small one-to-one feel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The scheduling system is very user friendly, for both back of house and on the app. It is extremely easy to communicate to the team. #### Cons It can be difficult to alter details for staff members without gaining constant permissions. We are a large team that continuously changes so some autonomy for Manger users would be useful. --- ### cromulant - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. really good #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use, fast support, adaptable, just aims to keep things simple #### Cons more control from a store level on settings, (ie cant change standard break times which asre set from head office but wrong) --- ### Best scheduling tool around - Overall rating: 5/5 - Reviewer: Debbie M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brilliant software, easy to use and simple to understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling is so quick and easy with rotageek. It is simple to update schedules and the team always have access, so no excuses for turning up to work at the wrong time. #### Cons Would love the software to be more user friendly on my android tablet. --- ### Great customizable schedules - Overall rating: 5/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Schedules can be adjusted easily, notifications to staff are superb. #### Cons Syncing the rota with a calendar isn't the easiest --- ### Rota geek - Overall rating: 5/5 - Reviewer: Gemma H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We was sold the press a button and your rota is done however this isn’t the case. In the past I could do a rota in 2-3 hours it’s now taking 6-7 #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact the staff can clock in and out easily. When they have signal And there is no disputes regarding time sheets. #### Cons I don’t like the whole distribution of posting a rota. I feel it extremely hard to visualise and feel the auto schedule is unfair as it puts the same people on over the weekend and doesn’t share earlies and lates evenly. The shift patterns also do not make sense. It posts a lot of 5 hour shifts that in a quiet restaurant does not help service or sales due to breaks. #### Reasons for switching to Rotageek Company policy. This wasn’t an option for us to use the old tool --- ### Good Review - Overall rating: 5/5 - Reviewer: Clair B. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It’s easy to see when your next shift is and how long the shit is. It also alerts me 2 hrs before my shift #### Cons There’s nothing I dislike about Rotageek --- ### Great system accessible to all - Overall rating: 4/5 - Reviewer: kerry W. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy of access, can be used on different formats #### Cons when booking holiday, rota geek automatically fills every shift with holiday, I may want 4 days off in total but but only use 2 days holiday. This can be changed on the screen but there needs to ne a function of how many days holiday I would like to use when I apply for annual leave --- ### Save time with this great people management system - Overall rating: 5/5 - Reviewer: Kari M. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An easy to use platform for managing timesheets and absences in the business. #### Cons Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm) --- ### Easy - Overall rating: 5/5 - Reviewer: Amy R. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It good, its updated staight away, it gives u alerts so u dont forget when ur working #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use, clear, can check at any time #### Cons Not being able to change my holiday request. Can add new dates but cant ask to exstend appoved holiday --- ### End user experience - Overall rating: 3/5 - Reviewer: Carl C. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As previously mentioned, I don’t like the current scheduler which is 95% of what I use RotaGeek for. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It makes managing holidays a lot easier and simpler both for myself and my team #### Cons The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing. --- ### Rotageek rota - Overall rating: 5/5 - Reviewer: Maddie B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easily manageable, tells me 2 hours before my shift. #### Cons Sometimes it can be a struggle to clock in --- ### Could be better - Overall rating: 4/5 - Reviewer: Michele C. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Once everything is on there it's easy to see for everyone #### Cons Holiday allowences are always wrong so you never know who has what amount of holiday left --- ### Great Software! - Overall rating: 4/5 - Reviewer: Maria A. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rotageek has made communication between the team, in terms of rotas, a lot easier. Especially during these times where staff numbers are reduced and I don't see members as much. It makes posting schedules and the team members requesting leave etc really easy. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly and easy to use. Easy layout to separate each task. Also very customisable to fit each brand/company's needs. #### Cons Scheduler could be improved if you could select staff to view on it and others to be hidden. When changes to the order of the staff it made sometimes it has be reordered without me changing settings. --- ### Rota Geek is time saving - Overall rating: 4/5 - Reviewer: Lorna B. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have loved using it. It has made scheduling my team easy and communication on scheduling a lot easier as well. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Rota geek has had a really time saving impact on our store and managing. Using autoscheduler allows us to schedule to sales which is really valuable and we love the app. #### Cons The clock in clock out function can make time sheets take longer and sneak staff have used it to be paid more. --- ### Easy to use and a great asset to my store - Overall rating: 4/5 - Reviewer: Jane H. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic. #### Cons At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly. --- ### Affective - Overall rating: 5/5 - Reviewer: Denise S. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Every easy will someone there to help 8f needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find this so easy to use. My staff love how efficient it is xx #### Cons None i fine it a pleasure to use. If I can use it any one can --- ### Rotageek for the average user - Overall rating: 5/5 - Reviewer: Warren B. - Industry: Wine and Spirits - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am very happy with the software. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc. #### Cons I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to. --- ### Excellent live chat service - Overall rating: 5/5 - Reviewer: Bashar A. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it , can’t live without it ! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s constantly being developed to suit our company s need s and any glitches dealt with quick. I enjoy the copy shift setting , it allows u to add the shift to any one at multiple times. #### Cons I access it on my phone browser and can get slightly frustrating with how small the text is . #### Reasons for choosing Rotageek My company did and in my opinion they made the best decision in joining rota geek . --- ### Easy to use - Overall rating: 4/5 - Reviewer: Gerard G. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, handy app keeps everything in one place #### Cons Sometimes it doesn't load, and I get automatically logged out ## More reviews [Next reviews](https://www.softwareadvice.com/hr/rotageek-profile/reviews/?page=2) --- Rotageek Reviews, Pros and Cons - 2026 Software Advice