About MicrOpay

MicrOpay is a cloud-based and on-premise payroll solution, designed to help businesses process, manage, and secure payroll data. Features include employee database, analytics, cashing out of leaves, activity tracking, pay comparisons, and compliance management.

The application allows employees to update their personal information, request leaves and review payment summaries through the self-service portal. With MicrOpay’s Business Intelligence (BI) reporting module, users can create visualizations and reports about transaction costing, workplace gender equality, leaves and more. Payroll specialists can create pay points, locations and job classifications based on staff’s Pay Advices. Managers can import/export transaction data and handle end of the year or per...


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Supported Operating System(s):

24 Reviews of MicrOpay

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(10)

10

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

August 2021

Debbie from Roland Corp Australia

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Keeping pace of payroll with Micropay...way to go

We have been able to fulfill our compliance reporting/payroll/self service portal needs. All staff members have been able to assist in training/support with professionalism and patience for silly questions too! Highly recommend.

Pros

We needed to upgrade our payroll system especially regarding needs for reporting and access for employee portal. Our sister company had used Micropay so that was a practical reference point. Implementation was ably assisted by Micropay. Their support service is fantastic for both the self service portal and ongoing payroll issues. Knowledgebase provides resources online and their is a dial in service available as well. All bases covered with patience too! We have been able to customise some of our entries and take advantage of training (pre Covid).

Cons

Can't say that anything has not been supported. We receive updates regularly. Have used STP for a few years as well.

Reasons for Choosing MicrOpay

We had more control over the processing of our payroll.

August 2021

Melinda from Corporate Link Services

Company Size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Great payroll option for payroll professionals

Fantastic reporting for cost centres and financial team, great system to use for payroll professionals looking to be able to perform complex tasks.

Pros

Love the ability to process multiple pay types with separate advices for an employee per pay run, IQ reports are great plus the option to customise, ability to customise and export the employee grid is fantastic for a lot our statistical reporting, support team always very helpful.

Cons

Historical leave balance reporting, have resolved this with our own method.

Reasons for Switching to MicrOpay

Wanting a more up to date product with capability to import transactions from time and attendance system.

August 2021

Katherine from Southern Metropolitan Cemeteries Land Manager

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

August 2021

Customer Support /Limitation of Leave Entitlements

I feel that your customer support consultants could be more patient in helping with my queries. They can be sometimes abrupt and get frustrated with me when explaining how some functions work. Some consultants are happy to just send me a link (which sometimes does not explain what I actually require to do my job)on how to make changes to the system or how some functions work.

Pros

It is a very user friendly payroll software system

Cons

Our current HR platform called ENTO does not integrate with Micropay as this would be a major milestone to be achieved. Leave entitlements are limited to only Annual leave, sick leave and long service leave. How the leave is accrued on certain leave reasons. As our business is changing sometimes Micropay does not cater for these changes.

August 2021

Chandra from Blue Collar Recruitment Pty TLd

Company Size: 201-500 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

BCR review

having the system for 15 + years speaks for itself as it balances the costs vs benefits

Pros

Like the easy to use features including multi employee timesheets which is quite a useful feature for my company, then the reporting and exports to other softwares especially the enquiry reporting that provides all information required to be filtered

Cons

takes time to learn the full potential of the system

Reasons for Choosing MicrOpay

At the time of selecting a system this provided the most optimal benefit vs cost

Reasons for Switching to MicrOpay

MYOB couldn't handle the volumes

August 2021

ANJELLA from Australian mutual bank

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Staff are very helpful

As mentioned, staff are the main attributes of this company followed by the software as this is kept up to date in legislation and information alike, that is great and makes my job a lot easier

Pros

The integration of the data and easy steps Access have to great staff who are always there to help

Cons

As with all data integration the parameters need to be checked but mostly for our part it was a check/ audit on all parameters and change

Reasons for Choosing MicrOpay

Price, the other company knew the product.

Reasons for Switching to MicrOpay

Merging of companies and one of the companies was on Micropay