Sage Payroll software


Sage Payroll is a cloud-based payroll solution that caters to small and mid-size businesses across various industries, helping them manage their payroll operations. The solution can also be deployed on-premise.

Sage Payroll allows users to pay their employees through direct deposit, paycards, or company-generated checks. The solution provides multiple reports to the users for analysis. Sage Payroll's features include a report-writer tool, GL export capability, delivered checks, and support from a named dedicated payroll expert.

Sage Payroll can integrate with systems such as Sage 50, Sage 100, and Quickbooks. It can also be combined with time and attendance solutions to track PTO, overtime and tardiness.

Sage Payroll is billed according to the number of payroll runs. Support is offered via phone, email, chat and through an online knowledge base.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 10

37 Reviews of Sage Payroll

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  • Ronda from Pries Enterprises, Inc.

    Number of employees: 51-200 employees

    August 2018

    regret my decision

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    At first it wasn't bad when I worked with the transition person, then they gave me a different/permanent rep. Occasionally answers my emails, I have garnishments they set up that are overpaid, go to the wrong place or just ignored. you get what you pay for

    Pros

    there is no need to print and sort time cards

    Cons

    customer service is terrible - lots of errors! Don't get a response in a timely manner if at all. For processing payroll for as long as they say - they don't seem to understand garnishments, overtime and shift differential

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Coreen Zwarts from Idenko Accountants

    Specialty: Accounting / CPA

    Number of employees: 51-200 employees

    August 2018

    Good luck if you're expecting world class support from a world class service provider.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    After years of being a loyal customer I am saying goodbye.

    Pros

    The program can still be learned or a course the price of a arm and a leg can be taken and you will be able to work it after a while in part.

    Cons

    Please do not expect telephone support because pastel has a high call volume and year end the whole year through. Email support is a guide that is sent to sort you out and 80% misses the plot completely. Do not overpay your account even once, because each month you will have to throw a tantrum and send an email to all their departments to get out of arrears for overpaying them.

    This review was submitted organically. No incentive was offered
    Review Source
  • Wanda from Heathdale Christian College

    Number of employees: 201-500 employees

    July 2018

    Ok but not great for a large employer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is very reliable and simple to navigate. Its easy to set up new employees.

    Pros

    Fantastic customer support and training. Great E knowledge and online help portal. the software is reliable and easy to use. Easy to export employee data to excel

    Cons

    Not great for a large employer with complicated work patterns-rosters. It doesn't handle partime rates auto uploads, I have to manually key each new rate per employee. Also I do not believe you have the ability to upload csv files (for updating).. Reporting is limited to the pre-formatted reports provided

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Comprehensive UK payroll software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Able to process monthly payroll in house

    Pros

    Produces clear reports, easy to use, automatically downloads updates, and can store as much or as little information about employees as you wish.

    Cons

    Layout is quite dated. Not very easy to correct mistakes and re-run the payroll (but possible if you follow the Help).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jenn from bad habit nyc

    Number of employees: 2-10 employees

    June 2018

    Payroll solution for those with limited time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    payroll completed in a timely fashion with ease

    Pros

    fast easy and accurate, this program makes payroll a less daunting chore with many time saving features to help you finish accurately

    Cons

    i really have no dislikes in this program but it could be a bit more appealing to the eyes its very standard looking

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alyssa from Consigli Construction Co., Inc.

    Number of employees: 501-1,000 employees

    May 2018

    We use many Sage products but turned away from Sage payroll

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked that it was simple to code my work hours in the system, it was nice to do it right from my computer

    Cons

    We actually switched to a website to code time for payroll and I think we switched since we could not access from a website domain

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kim from Real Estate

    May 2018

    So easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allows us to easily do payroll for 25 people in-house and avoid an expensive service.

    Pros

    Very easy, smooth processing, zero issues in 5+ years. Easy to reach help if something needs changing or updating and changes are made within minutes (changing rate plan, updating bank draft info, etc)

    Cons

    The direct deposit fee system creates a journal entry for you and it is not immediately available. It used to happen when the payroll was synced but now you have to wait a day or so for it to download. I wish there was a way to make that instant again or turn it off so we could adjust manually immediately.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Easy interface and handles online submission

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to process payroll and submit to HMRC. Year end processing is straightforward. Online is good.

    Cons

    I can't think of anything negative about it. It had everything my small company needs. It isn't too expensive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Monica from Sora Power

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    April 2018

    Good Bargin with experiance to back it up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We replaced ADP with this product. I couldn't be happier with the ease of transition.

    Pros

    I like the ease of use and the availability of standard reporting. Really happy to have an actual person to talk to who uses the program. I like that the fees are charged when the payroll is processed.

    Cons

    I have only used the product for 2 payrolls and I haven't come across any problems or concerns yet.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Blessie from Hm

    April 2018

    Ok software, have used better ones out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple features , easy to make updates manually for smaller to middle sized company. Larger companies might want to look into another software.

    Cons

    Dated software and processes for some things, have to manually make a lot of changes. Not the greastest customer support.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bianca from C.H.E.

    April 2018

    This product is amazing!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how easy it is to add new employees and how we are able to pay out on multiple things on one check. As well as the fact that the checks can be mailed or printed.

    Cons

    I do not like the customer service we have gotten from the company. We normally get the checks mailed to us, but they do not have the best most accurate information. Other then that the services are great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from Bryan Consulting Inc.

    April 2018

    Cloud based payroll program that gets the job done

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This cloud based program lets us do our payroll and keep track of time in an easy enough to use platform. Since this is geared towards small and medium sized businesses it was perfect for us. It allows us to pay with direct deposit, paycards, and company checks which is very convenient for us. Overall this program is great at doing what it needs to do.

    Cons

    There are times that this can be a little slow to use and buggy, but overall we haven't had too many issues with the program and think the benefits outweigh the cons. Nothing major that would hold us back from buying again.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • JANA from Restaurant group

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    March 2018

    THE ABSOLUTE WORST CUSTOMER SERVICE AND SALES TEAM EVER

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SAGE PAYROLL SERVICES

    Pros

    POSSIBILITY THAT IT MAY MEET OUR NEEDS BUT DOES NOT BECAUSE NO ONE THERE WILL TAKE RESPONSIBILITY THAT IT WAS NEVER SET UP PROPERLY IN THE FIRST PLACE FROM SALES TO IMPLEMENTATION. STILL NOT REPORTING CORRECTLY

    Cons

    WAS NEVER SET UP PROPERLY. DREW ORCUTT, HORRIBLE CUSTOMER SERVICE. HORRIBLE HORRIBLE HORRIBLE. AVOID SAGE PAYROLL SERVICES AT ALL COSTS.

    This review was submitted organically. No incentive was offered
    Review Source
  • Alexander from Valatam

    March 2018

    I use it for a client, and for a time used it to my own business.

    Ease-of-use
    Functionality
    Quality
    Support

    It is not a bad software, but it needs to improve some things and stop being so greedy.

    Pros

    It integrates with the Sage Software and if you use them all it's a great perk. The company is solid and the customer support is frienly and willing to help.

    Cons

    It's expensive, if you are not going to use all the softwares it is a bit expensive for something you could do with some experience, knowledge and patience on excel.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from Wooster Motor Ways

    March 2018

    Good software for maintaining payroll for a small business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is quick and easy to setup and they provide quarterly tax updates to stay current on government changes.

    Cons

    It can be slow processing large queries or running complicated reports. Support can be slow to respond during year end and tax season.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Betty from Edward Consulting

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    February 2018

    I was working on payroll for a small company and they had this software and I worked on it a dozen times or more before my project assignment ended

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use and I like the fact that it will calculate all the taxes you need to process payroll

    Cons

    Well it is a simple program and you can't really run alot of scenarios on it I wish it had more functionality

    This review was submitted organically. No incentive was offered
    Review Source
  • Michelle from Motorcycle dealer

    Number of employees: 11-50 employees

    January 2018

    great program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    i like everything about the program. it is easy to use and rarely ever have to call customer service for help

    Cons

    i think that the program should branch out further and have more options that can be used with the system

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Sage Payroll is affordable, and reliable. it also offers a detailed collection of reports

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Payroll process is now easier to complete

    Pros

    Provides detailed reports with the ability to allow users to pay their employees through direct deposit, or company-generated checks.

    Cons

    Outdated GUI with an unfriendly interface. This software can be complex and confusing for payroll officers without prior accounting knowledge.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 5,001-10,000 employees

    December 2017

    Sage helped us pay our employees with ease!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This was the first system I was thought when doing payroll. This was so easy to use I was completing payroll, making changes, producing reports and checking statements within a month of learning how to use this. It is so easy to click on a name, make the change and save your changes. For a novice, this was great as a starting tool and we used it for years.

    Cons

    I would say reporting could be better as at times I wanted to make my own, but for me it looked complicated and therefore I didn't use it as much. Also there is a flow of how the system works and this can be confusing as this assists in understanding the order of Sage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Barbara from Nextgen Clearing Ltd.

    Specialty: Retail

    Number of employees: 51-200 employees

    December 2017

    Not my favourite

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Cons

    Customer support not very helpful, if you call you wait for hours, sometimes updates are done without even letting you know which is a pain. Not very straightforward payroll, I found it too long winding and not very easy to use.

    This review was submitted organically. No incentive was offered
    Review Source
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