Sage Payroll Software


 

Sage Payroll is a cloud-based payroll solution that caters to small and mid-size businesses across various industries, helping them manage their payroll operations. The solution can also be deployed on-premise.

Sage Payroll allows users to pay their employees through direct deposit, paycards, or company-generated checks. The solution provides multiple reports to the users for analysis. Sage Payroll's features include a report-writer tool, GL export capability, delivered checks, and support from a named dedicated payroll expert.

Sage Payroll can integrate with systems such as Sage 50, Sage 100, and Quickbooks. It can also be combined with time and attendance solutions to track PTO, overtime and tardiness.

Sage Payroll is billed according to the number of payroll runs. Support is offered via phone, email, chat and through an online knowledge base.

 

Sage Payroll - Earning Details
 
  • Sage Payroll - Earning Details
    Earning Details
  • Sage Payroll - Employee Details
    Employee Details
  • Sage Payroll - Payout Check Date
    Payout Check Date
  • Sage Payroll - Pay Runs
    Pay Runs
  • Sage Payroll - Report Library
    Report Library
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 10

33 Reviews of Sage Payroll

 

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Software Advice Reviews (14)
More Reviews (19)

Showing 1-14 of 14

Monica from Sora Power
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good Bargin with experiance to back it up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We replaced ADP with this product. I couldn't be happier with the ease of transition.

Pros

I like the ease of use and the availability of standard reporting. Really happy to have an actual person to talk to who uses the program. I like that the fees are charged when the payroll is processed.

Cons

I have only used the product for 2 payrolls and I haven't come across any problems or concerns yet.

Review Source
 
 

JANA from Restaurant group
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

THE ABSOLUTE WORST CUSTOMER SERVICE AND SALES TEAM EVER

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SAGE PAYROLL SERVICES

Pros

POSSIBILITY THAT IT MAY MEET OUR NEEDS BUT DOES NOT BECAUSE NO ONE THERE WILL TAKE RESPONSIBILITY THAT IT WAS NEVER SET UP PROPERLY IN THE FIRST PLACE FROM SALES TO IMPLEMENTATION. STILL NOT REPORTING CORRECTLY

Cons

WAS NEVER SET UP PROPERLY. DREW ORCUTT, HORRIBLE CUSTOMER SERVICE. HORRIBLE HORRIBLE HORRIBLE. AVOID SAGE PAYROLL SERVICES AT ALL COSTS.

Review Source
 
 

Betty from Edward Consulting
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

I was working on payroll for a small company and they had this software and I worked on it a dozen times or more before my project assignment ended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy to use and I like the fact that it will calculate all the taxes you need to process payroll

Cons

Well it is a simple program and you can't really run alot of scenarios on it I wish it had more functionality

Review Source
 
 

Barbara from Nextgen Clearing Ltd.
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Not my favourite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

Customer support not very helpful, if you call you wait for hours, sometimes updates are done without even letting you know which is a pain. Not very straightforward payroll, I found it too long winding and not very easy to use.

Review Source
 
 

Joni from Impact Business Products
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Sage hijacked our payroll software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I do have to say since they forced us to find another payroll software, I can now see how cumbersome the sage software is.

Pros

Fully integrated with Sage software. I actually really liked the Sage program, until I found that others were actually easier. I liked how it was flexible and had had the manual tax override. I liked the reports that it created and that it would generate the 941's. I like how it would track the changes in an employee's wage over their employment.

Cons

The high maintenance fees to maintain this software is ridiculous. I also did not like how you had to completely close a quarter and/or year before you could go on to the next. This is especially challenging with year end and the w-2's. I have since found that with other software this is not the case.

Review Source
 
 

Teresa from Advanced Material Handling
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Bookkeeper

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If a mistake is made it is easy to go back and fix. Such as payroll if a cheque was done incorrectly all you have to do in adjust the cheque to fix.

Cons

Setting up the software is a little confusing when setting up deductions and income for payroll I don't use it often and forget how to do this.

Review Source
 
 

Stephanie from Liberty Mutual Insurance
Specialty: Insurance
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Covers all of my payroll needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Sage Payroll is super easy, convenient, and fast to use. It has saved us many headaches in comparison to our old, clunky system! We use the report-writer tool daily, and having the ability to export the data we need is so helpful. The interface is simple and straightforward, and does exactly what we need it to do.

Cons

Although it is not the most robust payroll system in the world, it functions at a basic and reliable level and each update improves the system greatly.

Review Source
 
 

Margaret from ThreeCs
Specialty: Engineering
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Review of Sage One

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We really liked how simple Sage have made this software, they must have used different developers than the Sage 50 developers! We also liked the VAT handling, top marks for that.

Pros

Sage One is extremely basic and fairly straight forward to use. The software is a no frills solution and is stripped down to bare bones. For instance, there are no nominal codes and no transactions list (audit trail) etc. The terminology is also very user friendly so that non-professionals and users without bookkeeping experience can understand it better.

The website has a mediocre design but the design of the accounting software itself was actually very good, better than the website’s design, which is unusual!
Speed: The speed of the actual accounting software is fast but entering transactions is not. For example, entering cash book (banking) transactions has three steps which seemed a bit overkill in our opinion. Also the places for entering sales receipts, purchase payments and bank transfers were spread out throughout the software which meant that it coule be time consuming if you have a mixture of transactions to enter.

Cons

We did not like how entering different types of transactions required the user to access multiple sections of the accounting software.

Review Source
 
 

Eula from Paraizo Disegno
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great product - Strong company.

Ease-of-use

Functionality

Product Quality

Customer Support

Please know and understand, that I have firm belief this is a great product, but we have not used it yet. We go live in November. Customer Support is excellent

Pros

Wide range of business solutions. The company is solid, having know how and capital strength. Invited me to the summit, and I was sold.

Cons

Not all of the software solutions are integrated. Thus had to look for specialists that could get them to collaborate.

Review Source
 
 

Rita from Three Cs
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Review for Sage

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Sage allows easy uploading and access to documentation of employees for employment regulations and so forth

Cons

Uploading failures occur quite frustrating at times I believe this happened when there are more users at one time

Review Source
 
 

Ali from FHG Business Group
Specialty: Hospitality / Travel
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Sage is a Good Buy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are using SAGE for managing our Payroll and a couple other functions. We might even use it for the other functions this year as our experience with them has been good so far.

 
 

Laura from Missio Dei Church
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Not User-Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I feel like a pretty competent and computer savvy person. The more I use Sage, the less and less I like it. I don't know if it's just my company or what, but every January, I lose my mind. When it's time to update rates & salaries, there are one million steps and once I think I've figured it out, I look at the calculated totals for our next paychecks and almost all of them are incorrect. I have to then call to get things sorted out. I have now been transferred three times. "Self-service" payroll is not an adequate name for this product. I have been told that there are certain features that I can change on my own and others I cannot. It should be 100% self-service or 0%. Additionally, every year the W-2s for two of my employees are incorrect. Overall, running payroll from paycheck to paycheck is a simple process! I'd recommend it for that, but a headache I experience each year in updating totals and doing taxes is starting to make me question whether I should stick with Sage or not. I will say that 80% of the people I speak with in customer support are friendly - so I guess that's good.

Pros

It's quick to use for running payroll.

Cons

Updating rates, salaries, and deductions are very difficult. It causes such a headache.

Advice to Others

If you have employees that are pastors (have designated housing allowance and clergy pay) DO NOT USE this product. If you have employees who simply get paid hourly or salaried, I recommend this to you.

 
 

Andrea from Alex Horner Plastering
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Sage 50 payroll with pension module

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good software if you got more than 20 employees. It's more complicated than other programs i.e. Bright pay but the pension module makes dealing with automated enrolment very easy. It deals with all correspondence and records every letter sent out in the record of the individual employee.

Pros

See above

Cons

There is no flag when something needs submitting. I.e. HMRC or pension provider.

 
 

Katherine from American Retirement Homes
Specialty: Healthcare / Medical

May 2016

May 2016

Reminded me of an Old DOS Program, functioned well but seemed outdated

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, the software is very user friendly and easy to navigate.

Likes Least

The amount of screens you had to go through to put in one new hire and the product was from a re-seller and direct support was difficult to obtain

Recommendations

Make sure the software will function for what you need it for BEFORE purchasing.

 
 
 
Showing 1-19 of 19

Jenn from bad habit nyc
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Payroll solution for those with limited time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

payroll completed in a timely fashion with ease

Pros

fast easy and accurate, this program makes payroll a less daunting chore with many time saving features to help you finish accurately

Cons

i really have no dislikes in this program but it could be a bit more appealing to the eyes its very standard looking

Review Source: Capterra
 

Alyssa from Consigli Construction Co., Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

We use many Sage products but turned away from Sage payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked that it was simple to code my work hours in the system, it was nice to do it right from my computer

Cons

We actually switched to a website to code time for payroll and I think we switched since we could not access from a website domain

Review Source: Capterra
 

Kim from Real Estate

May 2018

May 2018

So easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows us to easily do payroll for 25 people in-house and avoid an expensive service.

Pros

Very easy, smooth processing, zero issues in 5+ years. Easy to reach help if something needs changing or updating and changes are made within minutes (changing rate plan, updating bank draft info, etc)

Cons

The direct deposit fee system creates a journal entry for you and it is not immediately available. It used to happen when the payroll was synced but now you have to wait a day or so for it to download. I wish there was a way to make that instant again or turn it off so we could adjust manually immediately.

Review Source: Capterra
 


May 2018

May 2018

Easy interface and handles online submission

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to process payroll and submit to HMRC. Year end processing is straightforward. Online is good.

Cons

I can't think of anything negative about it. It had everything my small company needs. It isn't too expensive.

Review Source: Capterra
 

Blessie from Hm

April 2018

April 2018

Ok software, have used better ones out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple features , easy to make updates manually for smaller to middle sized company. Larger companies might want to look into another software.

Cons

Dated software and processes for some things, have to manually make a lot of changes. Not the greastest customer support.

Review Source: Capterra
 

Bianca from C.H.E.

April 2018

April 2018

This product is amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is to add new employees and how we are able to pay out on multiple things on one check. As well as the fact that the checks can be mailed or printed.

Cons

I do not like the customer service we have gotten from the company. We normally get the checks mailed to us, but they do not have the best most accurate information. Other then that the services are great!

Review Source: Capterra
 

Tim from Bryan Consulting Inc.

April 2018

April 2018

Cloud based payroll program that gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This cloud based program lets us do our payroll and keep track of time in an easy enough to use platform. Since this is geared towards small and medium sized businesses it was perfect for us. It allows us to pay with direct deposit, paycards, and company checks which is very convenient for us. Overall this program is great at doing what it needs to do.

Cons

There are times that this can be a little slow to use and buggy, but overall we haven't had too many issues with the program and think the benefits outweigh the cons. Nothing major that would hold us back from buying again.

Review Source: Capterra
 

Alexander from Valatam

March 2018

March 2018

I use it for a client, and for a time used it to my own business.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

It is not a bad software, but it needs to improve some things and stop being so greedy.

Pros

It integrates with the Sage Software and if you use them all it's a great perk. The company is solid and the customer support is frienly and willing to help.

Cons

It's expensive, if you are not going to use all the softwares it is a bit expensive for something you could do with some experience, knowledge and patience on excel.

Review Source: Capterra
 

Michael from Wooster Motor Ways

March 2018

March 2018

Good software for maintaining payroll for a small business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is quick and easy to setup and they provide quarterly tax updates to stay current on government changes.

Cons

It can be slow processing large queries or running complicated reports. Support can be slow to respond during year end and tax season.

Review Source: Capterra
 

Michelle from Motorcycle dealer
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

i like everything about the program. it is easy to use and rarely ever have to call customer service for help

Cons

i think that the program should branch out further and have more options that can be used with the system

Review Source: Capterra
 


January 2018

January 2018

Sage Payroll is affordable, and reliable. it also offers a detailed collection of reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payroll process is now easier to complete

Pros

Provides detailed reports with the ability to allow users to pay their employees through direct deposit, or company-generated checks.

Cons

Outdated GUI with an unfriendly interface. This software can be complex and confusing for payroll officers without prior accounting knowledge.

Review Source: Capterra
 


December 2017

December 2017

Sage helped us pay our employees with ease!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This was the first system I was thought when doing payroll. This was so easy to use I was completing payroll, making changes, producing reports and checking statements within a month of learning how to use this. It is so easy to click on a name, make the change and save your changes. For a novice, this was great as a starting tool and we used it for years.

Cons

I would say reporting could be better as at times I wanted to make my own, but for me it looked complicated and therefore I didn't use it as much. Also there is a flow of how the system works and this can be confusing as this assists in understanding the order of Sage.

Review Source: GetApp
 

BILL from Vision dynamics
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Easy to use. Great for a small business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use frees me up for other tasks.

Pros

Automatic. Great for a small business with no payroll changes. Just set and forget, payroll runs every week.

Cons

Need customer service help to make changes. Handles local taxes but takes some effort to get set-up.

Review Source: Capterra
 

Bill from SCC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Sage Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use. Great for a small business. Just set-up automatic payroll and Sage does the rest. Taxes and direct deposits.

Pros

Ease of use.

Cons

Does not have all the bells and whistles of other software

Advice to Others

Easy to use.

Review Source: Capterra
 

Ron from CPA for Harvey's Hardware

November 2016

November 2016

Sage Payroll 10-30 Employees

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Very pleased with the ease of use, including salaried and hourly employees. Reports are very detailed and customizable. Optional e-file of reports is not expensive, easy to use and worth the cost

Pros

If you want control of your payroll, Using the built-in Sage Payroll is worth the extra cost

Cons

Nothing really

Review Source: Capterra
 

Emma from Pilates Plus Dublin
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Sage Payroll System

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I stared using Sage at the beginning of the year having previously used different payroll software for almost 9 years. My main reason for changing was that even though it had been promised for years the other software did not work on Apple and I needed it to as my main computer is a MacBook. I find Sage to be very good value. Easy to use on all computers. Quick and easy to do a payroll run but there are definitely quite a number of features it is lacking compared to other payroll software but then this may be due to the fact that it does offer such good value for money. I believe they may be adding to it which would be super.

Pros

Ease of use. Price. Can be used on an Apple Mac.

Cons

Lacks certain functionality.

Review Source: Capterra
 

Sam from Success Recruit

November 2016

November 2016

Difficult to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is an out of date software that does what you need it to do, but in a really difficult and confusing way. There are so many options available and this is one of the most expensive. Truly awful. Although the customer support is actually very good.

Review Source: Capterra
 

Landie from Upwork
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Product Quality
Quality
Source: GetApp
 

kagiso

August 2017

August 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Support
Source: GetApp