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Starting price:
$57.00
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SAP Sales Cloud User Reviews
OVERALL RATING
Showing 1 - 5 of 14 reviews

Tarun
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
December 2018
CLM review
Pros
Collaborative Lifecycle Management series of tools - CCM, RM and QM are great for managing the complete software development lifecyle.
Cons
There is nothing in the tool that can be marked as least likeable.
Jan
Company size: 2-10 employees
Industry: Management Consulting
Time used: More than 2 years
Review Source: Capterra
September 2021
Modern Cloud CRM by SAP?
A great step forward for SAP into cloud CRMs. Integration with ERP and other SAP products is made easier, rollout can be done relatively quickly for straightforward use cases. In case of advanced customizations, there are some burdens and limitations to overcome.
Pros
UI is quite modern compared with older SAP products Customizability and extensibility API and SDK support for advanced use cases Integration with other SAP family products, especially ERP, is somewhat easier
Cons
UI can be a bit hard to navigate and not as user friendly Technology stack is a bit strange, combining legacy SAP elements with some modern approaches Speed and responsiveness sometimes lags behind modern competitors
Kimberly
Time used: Less than 2 years
Review Source: Capterra
May 2017
CLM is limited by its editor that does not utilize MS Word, but improvements are being made.
Pros
-Integrates with Salesforce and DocuSign -Standard contracts and their associated workflows are preloaded in the tool saving time - Has a parallel approval feature with a dropdown list of Subject Matter Experts to choose from to easily progress the workflow to multiple individuals at the same time for collaborative redlining -Manages contract renewals -Features a standard clause library
Cons
-CLM does not utilize MS Word and there are some feature limitations with the editor used -While collaborative redlining is in use, there is no solution to easily identify possible conflicts -A Word plugin is required to incorporate offline redlines back into the CLM workflow -Dashboard and Reports need improvements such as filtering capabilities and the ability to report on who is assigned the contract in a parallel approval -Administrative functions should have more built-in efficiencies to help very large customers with many standard contracts make updates more easily
Kathleen
Company size: 1,001-5,000 employees
Industry: Computer & Network Security
Time used: Less than 12 months
Review Source: Capterra
May 2017
Contract negotiations require the management of workflows. CLM does a great job.
Efficient and effective way to manage contracts. Eliminates unnecessary paper - great for the environment. Workflows to Business Owners of the contract terms for their approvals - filing for easy retrieval for future audits. Management of the contract negotiations eliminates version control which will eliminate unnecessary work or worse, acceptance of a term your Company did in error.
Pros
Setting up the Business Unit Approvers to ensure proper workflows. Approvers modifications and/or approvals of specific contract terms are files and kept in archives for any future retrieval. Paper is minimized. Version control mistakes are minimized. Electronic signatures. Contract filing for easy retrieval. Must more efficient and effective than the "old fashion" way of hard copy contracts, printing, signing and putting in PDFs. Look forward to the continued improvements. Worthwhile.
Cons
Support different internet browsers such as Internet Explorer - though outdates many people still use IE. No true highlighting capacities - use this when wanting to call out a term to a customer. Sometimes lagging issues when typing. Confident these are small hurdles that will be resolved over time.
Franz
Company size: 201-500 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
April 2019
Easy to use sales software
Pros
Very good cloud based distribution software. The application is very intuitive and offers many integration possibilities into other ERP system or also Microsoft software. It's easy to create reports, so you always know how you stand.
Cons
The software does not allow so many configuration options on some sites.