What are ScreeningCanada users saying about the software?
Read what people like you have said about using ScreeningCanada software through verified user reviews
User Review Highlights
4.91
34 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"We are so pleased with ModoHR and the work they have done to provide us with a screening platform for our hundreds of clients. The customer service has been excellent to date."
"Screening Canada is great, easy to use, easy to add users so that my employees can use it easily to recruit. Super fast service also."
"It's super easy to use, comprehensive and fast. Background checks are mandatory for our employees based on the industry we're in, and ScreeningCanada is the best solution in the market for us."
"Small annoying challenges that require adjustment to the way we move through our days. An example would be the need to refresh (F5) in order to get a screen to load."
"There is not a thing that I can think of that would be negative."
"There aren't any features that I think are missing."
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Showing 1 - 25 of 33 reviews
Cameron
Verified reviewer
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Next Gen Canadian-based background check tool
The support is great - the ScreeningCanada team is very knowledgeable and helpful.
Pros
This is the first truly automated background check software we've found for Canadian companies. It's super easy to use, comprehensive and fast. Background checks are mandatory for our employees based on the industry we're in, and ScreeningCanada is the best solution in the market for us.
Cons
We haven't found anything yet that we didn't like.
Reasons for choosing ScreeningCanada
ScreeningCanada has a great scalable offering.
Reasons for switching to ScreeningCanada
ScreeningCanada is far more automated.
Sara
Company size: 1,001-5,000 employees
Industry: Telecommunications
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Best Background Screening Software
It has been a wonderful experience. The team at Screening Canada are so engaged and helpful. They made this such an easy and pleasant experience.
Pros
This product was extremely easy to use and provides a great candidate experience as it relates to their background checks. The implementation was easy and the team at Screening Canada took the lead and did all of the "heavy lifting" so my team was able to focus on the day-to-day. The integration with our current ATS makes the process of running a background check SO easy and seamless. It saves my team a lot of time so that they can focus on other tasks.
Cons
There aren't any features that I think are missing.
Reasons for switching to ScreeningCanada
Screening Canada was more cost effective and was able to integrate with our ATS.
Geoff
Company size: 1,001-5,000 employees
Industry: Paper & Forest Products
Time used: Less than 2 years
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
A solid choice
The customer services has been mostly excellent. We had some occasional challenges with some support agents, but those seem to be few and far between lately. At least for me.
Pros
The service is quick and the support is usually quite good. There are certainly exceptions but we recognize that we're early adopters of the product and it's routinely being customized to fit our needs
Cons
It seems that the issues are relatively minor, but they can be consistent. Small annoying challenges that require adjustment to the way we move through our days. An example would be the need to refresh (F5) in order to get a screen to load.
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Very Fast Background Checks
having verified employees is an essential service and being able to provide that is a value add for Expert Recruiters.
Pros
The criminal and credit checks came back well within 24 hours.
Cons
I am very happy with the product. I can have speedy results and confidently place candidates.
Reasons for switching to ScreeningCanada
I tried it out and it was very fast and easy to use. My candidates could upload their ID and have a video confirmation of identity. This option is great especially during these times.
Cathy
Company size: 201-500 employees
Industry: Insurance
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
March 2021
ScreeningCanada - Super Easy to Use
Using ScreeningCanada has saved us a considerable amount of time with every hire. It is easy to use and results are returned far faster than our previous provider!
Pros
The product is easy to use, efficient and returns results extremely quickly.
Cons
There are no cons. We like every aspect of the software and our relationship with the company.
Reasons for switching to ScreeningCanada
A Canadian Company that could provide services faster, far more easily and more economically than our previous provider.
Melodie
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Best of class
Excellent, friendly, helpful.
Pros
For not-for-profit organizations Plan to Protect ScreeningCanada is the best of class. We are so pleased with ModoHR and the work they have done to provide us with a screening platform for our hundreds of clients. The customer service has been excellent to date. We have no complaints.
Cons
Any concerns we have ever had have been immediately addressed.
Reasons for choosing ScreeningCanada
We purchased solely on the recommendation.
Reasons for switching to ScreeningCanada
Poor service, constant turn around, completely lost the personal touch. Concerns that they are now owned by a US company, lack of investment in technology.
Alison
Company size: 1,001-5,000 employees
Industry: Staffing and Recruiting
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
April 2021
Great onboarding process!
Pros
[SENSITIVE CONTENT HIDDEN] and the team made it very simple to onboard and get my team up and running smoothly and quickly. And we are very impressed with the speed at which the customer service team responds to live chat inquiries!
Cons
Nothing to complain about. We are brand new to the software and haven't hit any roadbumps yet.
Reasons for choosing ScreeningCanada
Price and response time of their team.
Reasons for switching to ScreeningCanada
Price and customer service.
Michael
Company size: 5,001-10,000 employees
Industry: Paper & Forest Products
Time used: Less than 2 years
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Finally, background checks done right!
We are very happy with our selection of Screening Canada. Our Talent Acquisition team and candidate experiences are dramatically improved from our previous service provider, the cost is competitive and we're proud to recommend the services to others.
Pros
Screening Canada has built a reliable, intuitive platform that was purpose built for pre-employment checks. It is easy to use, and the team that built/supports the platform is incredibly customer focused.
Cons
We do not have any concerns with Screening Canada. Any day-to-day issues are resolved quickly and professionally.
Reasons for switching to ScreeningCanada
Our previous provider's customer and candidate service was questionable, and we were becoming increasingly concerned that we were not getting accurate information from them with the Criminal Records Checks.
Jasmine
Company size: 5,001-10,000 employees
Industry: Human Resources
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Overall easy and functional for us and the candidate
Overall, using Screening Canada has made the hiring process easy! References can take a long time, but I believe the software speeds it up a lot.
Pros
I really like how easily it integrates with our system. It saves us so much time for candidates being able to input the reference information instead of us contacting them individually. I like that Screening Canada has the support chat, it's very easy for me to ask a question or update on a candidate with that support. I've also had candidates say they were very helpful when they had questions.
Cons
I would like it if the comments showed up with the ratings on the reference check rather than downloading it to see any comments. It would also be nice if a candidate had references submitted and their profile was created but we asked them to provide another one, the candidate could go in and input a 3rd or 4th reference without ordering a new search.
Anonymous
Company size: 11-50 employees
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Functionality
out of 54.91
February 2021
Reduce Time To Hire
Pros
This cloud based software simplified the whole background screening process. Easy to use and setup is very quick, pricing is fair. Integration is a breeze with major ATS(we use SmartRecruiters) as well as our reference checking software.
Cons
None that come to mind at this time, we’ve enjoyed the software.
Reasons for switching to ScreeningCanada
Pricing, service, support.
Nicki
Company size: 1,001-5,000 employees
Industry: Automotive
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
June 2021
Great Service - Easy to Use
Amazing Experience. From the initial contact to enquire to the setup and onboarding / training of our team, the Screening Canada team was amazing and our transition was fast and painless
Pros
The Screening Canada process is easy to use (from an administrator, user AND applicant standpoint. Customer Service is exceptional and the transition to this platform was easy and quick.
Cons
Nothing. Out review and experience with Screening Canada has been amazing
Reasons for choosing ScreeningCanada
Exceptional Customer Service and Pricing
Reasons for switching to ScreeningCanada
Ability to incorporate into our ATS in the future and competitive pricing
Jason
Company size: 2-10 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Great Employee Screening Program
ScreeningCanada is easy to deal with, their software works great and their team is responsive to any questions I have.
Pros
Fast service. Affordable rates The system is very reliable. Works on all devices.
Cons
Nothing. The program provides everything I need
Stephanie
Company size: 51-200 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
July 2021
Best Screening Platform I've Used
The customer support and access to people at Screening Canada when seeking help is top-notch. Most times, I can hop on and use the chat feature to get an answer to my question in minutes.
Pros
Incredibly easy to use for employers, candidates, employees and reference providers. A quick turn-around. The reference check report is great to send directly to hiring managers. I can track the progress of my employee or candidate very easily. It's the best background screening and reference check platform/service I've used to date!
Cons
Nothing that I've found so far, I've been using it for more than 6 months now on a monthly basis.
Reasons for choosing ScreeningCanada
I've used Checkster, HireRight, Britton Management, etc.. in the past and used that as my benchmark to compare.
Michelle
Company size: 1,001-5,000 employees
Industry: Telecommunications
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Screening Canada Review
Pros
Screening Canada is easy to use and sent to our candidates. Easy to see the results Chat function is great and staff helpful during business hours Chat helps to make sure everyone gets their clearances completed if having issues
Cons
I have found that Chat is not available before 9am EST.
Reasons for switching to ScreeningCanada
Cost and fact that Screening Canada has been added into our AI system
Mayra
Company size: 201-500 employees
Industry: Human Resources
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
June 2021
Great customer service!
Great experience! Our account Manager was really quick to give us answers and setting up our account. The platforms is user friendly and the results are out pretty quick.
Pros
The platform is very user friendly, the setup process is pretty quick and easy to follow.
Cons
Adding the integration with differents ATS.
Samantha
Company size: 201-500 employees
Industry: Machinery
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Great software!
Overall experience has been very positive. They are very helpful and always available to answer questions.
Pros
Smooth implementation and ability to customize to your specific needs. Ease of use for admin/users. Customer Service chat available anytime and able to resolve issues or answer questions in minutes.
Cons
Nothing at this time. The software is very easy to use.
Angela
Company size: 1,001-5,000 employees
Industry: Telecommunications
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Great Product
Very positive , saves time during the hiring process
Pros
Screening Canada is easy to use and can deploy right from our ATS with the push of button . Screening Canada does all the work once we send the invitation to the candidate. Results come back very quickly .
Cons
There is not a thing that I can think of that would be negative
Amanda
Company size: 1,001-5,000 employees
Industry: Consumer Services
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Great Alternative
They have easy to access support. Easy to use for both candidates and administrators.
Pros
We have used various screening services in the past. The quick turn around time, ease of use and easy integration into our existing ATS made this seamless for our organization.
Cons
Honestly, its a great product, I have nothing to put in this area.
Steven
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
June 2021
Effective and straight forward.
Excellent communication and details available to understand fully the functionality as well as setup.
Pros
Provides the levels of checking necessary to assure our board, participants, and clinicians the safety they demand.
Cons
When closing a file being able to jump back to the status subset previously viewed would be very helpful.
Lara
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
March 2021
Amazing!!!
Exceeds expectations.
Pros
The software is so easy to use and results come back in less than a day. Customer service is excellent and you can expect a reply within minutes. The process for candidates is so smooth. Cost of using the software is lower than others and there are multiple features available.
Cons
There are no cons that I can think of. Screening Canada is great.
Reasons for switching to ScreeningCanada
Cost and the time it took to complete the checks and how manual the process was.
Jonathan
Company size: 2-10 employees
Industry: Staffing and Recruiting
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
July 2021
Efficient and Easy to use
Pros
Have encountered quite a few background checks that make it overly complicated to sign up and process the checks. Screening Canada is simple and gets you the information needed quickly and efficiently. Account Manager and Support are fairly responsive with questions, I definitely recommend this to employers.
Cons
Payments for the service can definitely be improved to take credit card.
Simon
Company size: 2-10 employees
Industry: Human Resources
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Great service!
IT helps us do background check on candidate before they get hired, it is super quick, no delay and help us improve our processes.
Pros
Screening Canada is great, easy to use, easy to add users so that my employees can use it easily to recruit. Super fast service also!
Cons
Nothing, everything is great! I love their service, all my employees who use screening canada also love it!
Reasons for switching to ScreeningCanada
Price, user friendly platform and speed.
Eric
Company size: 11-50 employees
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Using Screening Canada
I have a very good support from the team.
Pros
The product is easy to use and I have access to an international search.
Cons
The international search is not (or was not) automate.
Reasons for choosing ScreeningCanada
The representative made a better follow up and help me for the international background.
Jenn
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
June 2021
Highly recommend
Very happy we switched to ScreeningCanada!
Pros
Super easy from an admin perspective and fast turn around time to get results! Very user friendly platform. Great user experience and has created far less work as an admin.
Cons
I feel the reports could be enhanced and more visually appealing but they contain everything needed from a security standpoint.
Tyson
Company size: 2-10 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.91
February 2021
Excellent product, fantastic company!
Very satisfied with our experience, will continue to use this in our everyday business - there is no product out there that competes with this - by far the best we have come across.
Pros
Great product, very easy to learn and use. Integrated perfectly into our business.
Cons
Nothing - we love everything about this product, it serves all of our needs.
