--- title: "Sense Software Reviews, Demo & Pricing - 2026" description: "Review of Sense Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/sense-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Staffing Agency Software](https://www.softwareadvice.com/staffing-agency/) / Sense Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/sense-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/sense-profile/alternatives/) # Sense Review Wondering if Sense is right for your organization? Our Staffing Agency Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Sense 4.7 [(38)](https://www.softwareadvice.com/hr/sense-profile/reviews/) Pricing Pricing available upon request ### About Sense Sense is an AI-powered talent engagement platform designed for staffing agencies, recruiting teams, and high-volume hiring organizations. The software is deployed cloud-based, making it accessible from any device with an internet connection. Sense helps businesses automate candidate outreach, nurture talent pipelines, and keep candidates engaged throughout the hiring process. Core features include automated messaging across email and SMS, chatbot-driven candidate screening, interview scheduling, and real-time analytics to track recruiter performance and pipeline health. These tools help reduce time-to-fill and keep candidates informed without requiring manual follow-up at every step. Businesses can also use Sense to gather candidate feedback and measure satisfaction across the hiring journey. Support is available around the clock through live chat, email, and an online knowledge base, so recruiting teams can get help whenever issues arise. Wondering if Sense is right for your organization? Our Staffing Agency Software selection experts can help you in 15 minutes or less. ## Sense User Interface ## Popular Sense Alternatives Main Product Sense 4.7 [(38)](https://www.softwareadvice.com/hr/sense-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.66Value for money - 4.79Customer support - 4.66Functionality Pricing Available upon request Get Price Alternative Product [100Hires](https://www.softwareadvice.com/hr/100hires-profile/) 4.9 [(1195)](https://www.softwareadvice.com/hr/100hires-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.86Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [CEIPAL ATS](https://www.softwareadvice.com/hr/ceipal-ats-profile/) 4.6 [(1264)](https://www.softwareadvice.com/hr/ceipal-ats-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.62Value for money - 4.61Customer support - 4.56Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [JobDiva](https://www.softwareadvice.com/hr/jobdiva-profile/) 4.5 [(1185)](https://www.softwareadvice.com/hr/jobdiva-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.43Value for money - 4.40Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [Zoho Recruit](https://www.softwareadvice.com/hr/zoho-recruit-profile/) 4.5 [(1277)](https://www.softwareadvice.com/hr/zoho-recruit-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.51Value for money - 4.24Customer support - 4.43Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [ZipRecruiter](https://www.softwareadvice.com/hr/ziprecruiter-profile/) 4.2 [(10950)](https://www.softwareadvice.com/hr/ziprecruiter-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.03Value for money - 4.16Customer support - 4.19Functionality Pricing Available upon request Get Price ## Sense Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sense Features - Popular features found in Staffing Agency Billing & Invoicing CRM Onboarding Payroll Management Self Service Portal Temporary Staffing - More features of Sense Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications API Applicant Tracking Calendar Management Candidate Management Configurable Workflow Contact Database Customizable Branding Customizable Reports Customizable Templates Data Import/Export Email Templates For Staffing Agencies Generative AI Interview Management Interview Scheduling Job Posting Job Requisition Pipeline Management Pipeline Reports Real-Time Analytics Real-Time Reporting Recruitment Management Reminders Reporting/Analytics Reporting & Statistics Resume Database Resume Parsing Resume Search SMS Messaging Status Tracking Talent Acquisition Task Management Third-Party Integrations Workflow Management ## Sense Integrations TargetRecruit Integration rated undefined from -1 review Bullhorn Integration rated undefined from -1 review ICIMS Integration rated undefined from -1 review Greenhouse Integration rated undefined from -1 review SmartRecruiters Integration rated undefined from -1 review Zoom Events and Webinars Integration rated undefined from -1 review See all 11 integrations ## Sense User Reviews ## Sense customer ratings - Overall rating: 4.7/5 - Total reviews: 38 ### Rating distribution - 5 stars: 32 reviews (84%) - 4 stars: 4 reviews (11%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (3%) - 1 star: 1 reviews (3%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### A great application for talent engagement! - Overall rating: 5/5 - Reviewer: Evan P. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Through Sense we have two solid far-reaching goals that this program is helping. The first is to improve the overall process for our consultants. Essentially working to make sure our consultants have constant communication, know the status of their assignments, and make sure we look out for them after the contract. The second goal is to increase the amount of people that want to come back with us. Both of these goals have been helped by this tool. Making sure we establish best practices through automated messages both to our internal team and to our consultants has helped identify potential satisfaction issues, and keep them involved beyond just the assignment. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have worked with Sense for over a year now and there are many pros about this product overall. Before getting into the nitty-gritty of how the tool works, I want to praise the development and support of this product. My company has many ideas of how we want Sense to work, how to improve it, and how to have it match our ideas. The whole Sense team has been stellar to say the least. I personally appreciate how quickly they turn things around, give us realistic timelines, and keep us in the loop with any changes coming down the pipe. That being said here is what I like the most; - The ease of use – this is a very intuitive application - It is easy to create good content for our contractors and establish communication plans. - I said the same thing above, but the customer service (specifically Cameron Rau) is stellar. - There is a quick turnaround time for any updates, changes, and questions I have - This has helped us immensely with ensuring our customer / contractors have up to date communication, answer FAQs, and directions for where to go with questions. - This has improved our communication best practices, both internally and externally. #### Cons Obviously nothing is perfect and there is always room for improvement. While the ease of use is a really big pro for me, I do personally feel options can be a bit limited. Sense works great for all the instances where a cookie cutter type of communication package works (which is about 90% of our consultants). However, not every person falls into the standard consultant, and I need to have completely separate communications, that are tracked separately and counted separately from the rest of our consultants. So comparing performance between these groups is rather difficult and time consuming. I do know this was a big block of text, but I do want to reiterate that this isn’t a huge or glaring issue, just something to deal with. --- ### Effective tool, always improving, amazing support - Overall rating: 5/5 - Reviewer: Christy D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I truly enjoy the ability to build out journeys and find all the ways we can reach out customers. We've really enhanced our candidate relationship management with Sense and look forward to building out so many more journeys for all segments of our audiences. #### Cons The ONLY con was the software was rather limited in the beginning but was perfect for what we initially wanted to accomplish, which was check-in and NPS emails. However, we've wanted to move our more robust email marketing efforts to Sense. It has been accomplished but was a bit of a challenge. With all of that said, Sense continues to enhance and will be able to accommodate more communications needs. #### Reasons for switching to Sense Our main need when looking into Sense was NPS surveys. We were sending out surveys manually through SurveyMonkey. It was an undertaking trying to track when assignments ended and began. With Sense, we're able to let the tool do the leg work as well as keep a healthy cadence. --- ### Choose another automation product! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered We initially had some good experience with Sense, but the last 1-2 years it's continued to go downhill. I think there is definitely a need for an automation tool in this industry but Sense is not it. Their user interface has declined with recent upgrades and their support team are not knowledgeable. The product is too difficult to use. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I liked the amount of customization that was available, however it's because of all the customization that the tool ultimately becomes unusable. #### Cons It's too difficult for 90% of our company to use. Sense has to do most of the work, but about a year ago they changed out their customer service team to folks who are junior and no knowledgeable which makes creating any new content very challenging unless you have an expert developer on your team. #### Reasons for choosing Sense I would not --- ### Amazing software! - Overall rating: 5/5 - Reviewer: Paige L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered It's been amazing, we are able to get in touch with our candidates in a way that we weren't able too before. People are busy so it's nice that they have the option to send us a quick text when they need too instead of having to call. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to use. It's just like texting from your actual phone only it's better because it's on my computer screen that I'm required to be on at work. It allowed for a whole new realm of communication with candidates that we didn't have before. #### Cons I don't really not like anything about sense. I think the only thing that can be improved upon would be the app, but I've been told that there are some exciting updates to come in the future so I'm looking forward to that. #### Reasons for switching to Sense We still use Bullhorn and it's an amazing product as well, but the texting via sense is much easier and better looking visually from the candidates end. --- ### Ideal way to keep in touch with your current and future consultants! - Overall rating: 5/5 - Reviewer: Noel W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Very good. The sales/support team has always been responsive and the product works well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it takes the guess work and manual processes away from my recruiting/sales staff. I don't have to have our staff is keeping in touch with our consultants out in the field for minor items like timesheets or even more important items like contracts that are winding down or being extended. Sense had been very helpful in ensuring things that were previously "ad hoc" and sometimes missed...are now taken care of. We have only been using the software so far for current consultants but are looking forward to expanding our use of the platform to candidate engagement as well. #### Cons I would not say that there are any negatives at this point. The setup is pretty daunting...but that is because Sense covers so many interactions. I think if you spend the time to understand the various "journeys" on the front-end though, you will get the full ROI of the investment. #### Reasons for choosing Sense Seemed to be more integrated with our ATS at the time...and the salesperson was great. --- ### Sense Messaging Review - Overall rating: 4/5 - Reviewer: Andrea L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sense Messaging is a valuable tool for recruiters looking to improve candidate engagement and streamline communication processes. Its automation and two-way SMS capabilities offer a fast and effective way to reach candidates and clients, particularly in a high-volume environment. The integration with Erecruit further enhances workflow efficiency, making it a great solution for staffing agencies looking to enhance their messaging strategy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ability to schedule and send mass texts to employees. Integrates with Erecruit. #### Cons Limited to SMS, so recruiters relying heavily on other communication channels (like email or social media) may need to use additional platforms. --- ### Sense Review - Overall rating: 5/5 - Reviewer: Alex S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sense was an easy software to use and communicate with my candidates. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros What I liked most about Sense was how easy it was to use the software and communicate with my providers. #### Cons There was nothing that I disliked about Sense. --- ### A great ATS to reply on your daily staffing needs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used daily for free trial - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros 1. UX design is great with strong backend 2. In build with AI which is effective 2. Excellent Boolean tags inbuilt #### Cons 1. Not very open for customisation 2. Multiple sign ins disabled frequently 3. Not very mobile friendly --- ### Great business communication tool! - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use; integration with our CRM; ability to use on desktop and app #### Cons Any of the issues or concerns we had have been addressed. #### Reasons for switching to Sense Ease of use --- ### Its Awesome. - Overall rating: 5/5 - Reviewer: Chandra K. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When you are using the software it is very easy to reach & contact the consultant. #### Cons Some times it will be reconnecting automatically. --- Showing 1 - 10 of 38 Reviews [See All Reviews](https://www.softwareadvice.com/hr/sense-profile/reviews/) ## Sense Popular Comparisons [100Hires vs Sense](https://www.softwareadvice.com/hr/100hires-profile/vs/sense/)[CEIPAL ATS vs Sense](https://www.softwareadvice.com/hr/ceipal-ats-profile/vs/sense/)[JobDiva vs Sense](https://www.softwareadvice.com/hr/jobdiva-profile/vs/sense/)[Zoho Recruit vs Sense](https://www.softwareadvice.com/hr/sense-profile/vs/zoho-recruit/)[ZipRecruiter vs Sense](https://www.softwareadvice.com/hr/sense-profile/vs/ziprecruiter/)[Bullhorn vs Sense](https://www.softwareadvice.com/hr/bullhorn-profile/vs/sense/) [Compare All Alternatives](https://www.softwareadvice.com/hr/sense-profile/alternatives/) ## Other Top Recommended Staffing Agency Software [Top Echelon](https://www.softwareadvice.com/hr/top-echelon-profile/) **4.6** (515) Recently recommended **11** times [CEIPAL ATS](https://www.softwareadvice.com/hr/ceipal-ats-profile/) **4.6** (1264) Recently recommended **5** times [JobDiva](https://www.softwareadvice.com/hr/jobdiva-profile/) **4.5** (1185) Recently recommended **5** times [Aqore](https://www.softwareadvice.com/product/451106-Aqore/) **5.0** (7) Recently recommended **5** times Stuck Between Options? Our experts can help you compare Sense with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice