Fully integrated HR platform and exceptional customer service!! Unheard of combo until SentricHR
Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.
Ease of administration for a full integrated HRIS platform...payroll processes seamlessly based on the time and attendance module, open enrollment is no longer painful, data is easily accessible through standard and custom reporting features, and tax filings are completed faster than ever assuring compliance.
The only "negative" which really isn't a negative is the implementation process. It can feel overwhelming to have so many options, particularly when you are a small organization, but the implementation team is there every step of the way to guide you and ensure you are set up for success on the system for your current and future needs.
Reasons for choosing SentricHR
Sentric was comparable in price to the final contenders but won out based on their exceptional customer service model.
Reasons for switching to SentricHR
Primary reason for making a change was previous provider was managing tax and benefit payments erroneously.
Response from Sentric
Thanks so much, Suzanne! We appreciate you taking the time to leave a thoughtful review.
Replied October 2020