All SmartHCM Reviews
1-11 of 11 Reviews
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Sami
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
It simply makes life easier
Automation
PROSIt used to take our HR department more than a week to prepare payroll , now it only takes a few hours to produce a correct and accurate payroll including leaves and permissions. Many other essential features that helped the company automate many processes. The employee self service is easy to use, it almost does require any training.
CONSNeeds speed improvements but it's not very noticeable. Applying for more than one leave causes an issue sometimes.. Smart HCM has informed us that this issue is resolved in the new release coming soon.
Ejaz
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
A great HCM with so many integrated solutions that are compatible very easily.
The stability of whole ERP containing many modules with most effective integration of almost countless work flows.
CONSGUI should be improved. The design could be made more effective with more attractive background and theme.
Marwan
Oil & Energy, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed December 2019
Better supprt in the new services required
Very good.
PROSEasy use, application on mobile & approval chain is very fast.
CONSRequesting pay for any additional services.
Reasons for switching to SmartHCM
Very hard to use.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
A comprehensive product
Low price comprehensive system that even fills the gap that even tier1 systems miss.
PROSQuite a comprehensive system that automates all of the HR activities and truly make it paper less much more efficient.
CONSTo be able to use it fully, substantial amount of data is required from the business to configure the software, which normally SMEs don't have ready.
Vendor Response
Thank you for you feedback for SmartHCM.
Replied July 2018
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Very comprehensive and detailed HRMS applicaation
Quick implementation & great value for money. Very intuitive user interface which helps in the quick user adoption.
CONSAbility to integrate with other applications.
Vendor Response
Thank you for your feedback, we always believe there's room for improvement. Send us your suggestions for any feature or functionality to be added in SmartHCM.
Replied July 2018
Hassaan
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Review
1. ESS portal layout and design. 2. Easy to use
CONS1. Complicated reporting structure 2. Data cannot be converted into meaningful information.
Mohammed
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Great product to ease the HR processes
Adding formulas to automate the calculations of the payroll and the interactions of the support employees to resolve any issue
CONSCustomization cost is high, only being accessed through mozilla firefox browser, there are no presentations that explains what employee needs to do in ESS to guide them
Asad
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed July 2018
The product is good and their support is quite effective
The modules. It covers all HR domains. The smartphone app and attendance utility via app is very effective
CONSReporting side is very weak and basic. Needs dynamic reports. Reports cannot be used for analysis via vlookup
Baris
Verified reviewer
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
Briefly simplfy the complex
Price is ok...working better than ok.
PROSFast, easy to use, shorten all day jobs in few mnts.The product its not just for HR departments also its integrated to finance and all other main software systems
CONSNo comment
Vendor Response
Thank you for providing us your feedback
Replied July 2018
Atiq
Verified reviewer
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Ranked well when it comes to customization.
Quite a comprehensive system that automates all of the HR activities and truly make it paper less much more efficient. Highly parameterized, user friendly & flexible to accommodate your requirements.
CONSSoftware should be enhanced to other modules as well. It must be consolidated to one package solution for consumer.
Fahim
Financial Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2018
Overall gives user friendly and better real-time view.
Better UI and reporting features. Recommended for better HR/ER implementation, helps in easily manage attendance, leaves and other routine HR processes. Top of it, value for money.
CONSSo far so good, improvisation is an on going process with the conversion feedback into feed-forward.