# Softworks Software Reviews, Demo & Pricing - 2026 > Review of Softworks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/softworks-wm-profile --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / Softworks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/softworks-wm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/softworks-wm-profile/alternatives/) # Softworks 2026: Benefits, Features & Pricing Wondering if Softworks is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Softworks 4.3 [(19)](https://www.softwareadvice.com/hr/softworks-wm-profile/reviews/) Pricing Pricing available upon request ### About Softworks Softworks develop, implement and support Workforce Management Solutions including: Time & Attendance, Rostering/Labor Scheduling, Absence Management, Project Tracking, HR and Flexible working. We help organizations reduce manual tasks and administration, streamline processes, increase productivity and reduce costs through improved management, scheduling and utilization of labor resources. Softworks employee self-service and mobile app solutions enable employees to check schedules, record their own time and attendance, request a holiday and other absences via PCs, laptops, smartphones and tablets. Softworks also offers multiple other clocking options including biometric, proximity pin clocking terminals and email timesheets. Softworks has a proven ability to understand and address just about any workforce challenge across all major industries allowing your organisation to drive efficiencies, ensure compliance, reduce errors and improve reporting while promoting a positive environment for employees. Quality project management, consulting, training and support services serve to ensure your organisation’s success now and in the future. Support is offered via phone and email... Wondering if Softworks is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## Softworks User Interface ## Popular Softworks Alternatives Main Product Softworks 4.3 [(19)](https://www.softwareadvice.com/hr/softworks-wm-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.0Value for money - 4.18Customer support - 3.95Functionality Pricing Available upon request Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3433)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.46Value for money - 4.50Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4806)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1846)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.22Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1281)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.26Value for money - 4.34Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1421)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.33Value for money - 4.45Customer support - 4.51Functionality Pricing Available upon request Get Price ## Softworks Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Softworks Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of Softworks Approval Process Control Attendance Management Attendance Tracking Biometric Recognition Compliance Management Dashboard Data Import/Export Employee Database Employee Engagement Employee Profiles Employee Scheduling HR Management Learning & Development Leave Tracking Mobile Access Mobile App Online Time Clock Overtime Calculation Real-Time Reporting Reporting/Analytics Self Service Portal Sick Leave Tracking Skills Tracking Third-Party Integrations Time Off Management Time Off Requests Timesheet Management Time Tracking Training Management Vacation/Leave Tracking ## Softworks Integrations SAP SuccessFactors HCM Integration rated undefined from -1 review ## Softworks User Reviews Overall Rating 4.3 Ratings Breakdown 5 47% 4 37% 3 11% 2 5% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.0 Customer support 4.2 Functionality 3.9 VR Verified Reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 2 years Review source Reviewed December 2018 Easy Software 5 There is no problems with the business using the software. I feel like everyone in the office benefits well from the software, because they do not have trouble with time going missing and it stays accurate. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: I love the fact that I am able to log into my time website without any trouble and be on time to work. I do not have to worry about any lagging while on the Time and Attendance site. Cons: There is nothing that I least like about the software. Read More JC Jason C. Verified reviewer Sports 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2019 Time and Attendance User 4 Easy to train people and makes life very easy with the use of timeclocks for payroll managers with a large hourly population. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: \*Ease of use with timeclocks \*The dynamic options in regards to reports \*Versatility of adding multiple approvers \*Ability to track and the use of time off accruals \*The timecard exception reports \*Ability to have multiple pay classes for a diverse workforce population Cons: Not much about this software that I dislike. Maybe better options when punches are missed, so they timecards are easier to fix. Reasons for choosing Softworks The ability of ADP to support our business needs Reasons for switching to Softworks Lack of customer support Read More KC Kevin C. Verified reviewer Retail 201-500 employees Used daily for more than 2 years Review source Reviewed September 2019 Upgrade to 9.1 3 I recognise Softworks is an off the shelf product and is not designed to meet all our needs, but I have a team of managers that expect perfection, and it is challenging to maintain the product as a positive tool in support of staff management. I am concerned when we change computers that has the system set up, there is an extortionate cost to reboot the software onto a new computer. On the whole Softworks is much better than how we use to work, in support of clocking, payroll, shift planning, holidays, and reports. Also great to centralise all our p/documents, allowing our HR department not to hold hard copy p/files. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The upgrade is visually much better, still early days and we are learning all the tools it offers. The Rep was very good at supporting the problems we had at the initial phase of upgrade, she was efficient and reacted to all the issues immediately. Please pass my sincere thanks... Cons: We have had many issues regarding the holiday, staff are unable to request a holiday unless we place a shift on the system. Early stages of the upgrade the configuration did not work; The Employee Handbook is not on the App, as when I first discussed this I was informed it would be part of the App. The managers are unable to access as a manager on the App The daily hours are not totalled on the Employee Scheduler Reasons for choosing Softworks My initial conversation with the Head of Softworks, Andrew Ferguson, gave me confidence in the product and the support ongoing. Read More SR Sarah R. Verified reviewer Real Estate 51-200 employees Used daily for less than 12 months Review source Reviewed February 2025 Clocking good 4 I have a good experience with softworks, this is the first digital clocking system I have used and works well. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: It is fairly user friendly on the app and is easy to book leave and see the balance you have. Cons: sometime you are unable to log in and states the user is invalid. (mainly on Web browser) Read More VR Verified Reviewer Information Technology and Services 5001-10000 employees Used daily for less than 2 years Review source Reviewed February 2020 Great WFM Product!!! 4 It made life easier to schedule, manage, record, and report the people management. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: \- Attendance Interface - Holidays and vacations management - Administrator module - Easy to share - Works in collaborative pattern - Customizable based on scope and profile of the organization Cons: \- Cost - Limited usage of color and customized options - Takes time to load with a large amount of data Read More JF Jacquie F. Management Consulting 501-1000 employees Used other for more than 2 years Review source Reviewed July 2017 Softworks Overview 2 I find the overall experience of working with softworks very good and their support team are second to none. There is a big fall out when you move from dealing with the developers on to the support team which can be expected. Ratings Breakdown 4 Ease of use 2 Value for money 5 Customer support 3 Functionality Pros: Visually Clear, ESS Very self explanatory. Good support team, very efficient, friendly. Calls always returned promptly. Cons: A lot of hard work gets undone when upgrades are done that you are not aware of before the upgrade. There are always advantages and these are sold well but nobody comes out and advises of the disadvantages (facilities that are lost that were in an earlier version) I have asked previously for the pros and cons to be listed out to allow the end user to have the knowledge of what negative possibilities there would be. It would save a lot of time for the end user and also the support desk as softworks from helping the end users with the same issues repeating time and time again. Read More CP Colin P. Logistics and Supply Chain 201-500 employees Used daily for more than 2 years Review source Reviewed July 2017 Functional 4 Support although rarely needed is generally very good. Would like to have the opportunity to look further into what the system can do for the business but do not have the time Ratings Breakdown 4 Ease of use 3 Customer support 3 Functionality Pros: It rarely gives us any problems. Set- up and disabling of new employees very easy, could be improved by verification of unique record before the end of the process. Cons: Due to lack of usage, no longer familiar with the set-up or configuration. Therefore so any desired modifications tend not to get implemented. Read More KS Kamalpreet Singh S. Verified reviewer Machinery 5001-10000 employees Used daily for more than 2 years Review source Reviewed September 2019 Amending defined Picklists 5 Reliable system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easily configurable. Easy to perform mass updates. Cons: Change request for simple changes to reports take on average 8 weeks. Read More SG Surendra G. Retail 10000+ employees Used daily for more than 2 years Review source Reviewed July 2017 Useability and Comfort and great Softworks Support 5 Always supportive team Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: \- Geat team and quick resolutions - Value for money - Always helpful in any situation - Nice talking to Support team Cons: \- During payweeks usually every monday the server got hangs ans we have to restart the webserver again and again for making the Software works properly - Sevrer strength must be increased Read More SA Samantha A. Verified reviewer Consumer Services 2-10 employees Used weekly for less than 12 months Review source Reviewed November 2018 Best real time tracking 5 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: Most up to date tracker I have ever used Cons: Sometimes the transferring of data takes time Read More Showing 1 - 10 of 19 Reviews [See All Reviews](https://www.softwareadvice.com/hr/softworks-wm-profile/reviews/) ## Softworks Popular Comparisons [BambooHR vs Softworks](https://www.softwareadvice.com/hr/bamboohr-profile/vs/softworks-wm/)[Rippling vs Softworks](https://www.softwareadvice.com/hr/rippling-profile/vs/softworks-wm/)[Paylocity vs Softworks](https://www.softwareadvice.com/hr/softworks-wm-profile/vs/web-pay/) [Compare All Alternatives](https://www.softwareadvice.com/hr/softworks-wm-profile/alternatives/) ## Other Top Recommended Human Resources Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3433) Recently recommended **497** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1281) Recently recommended **490** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4806) Recently recommended **478** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1846) Recently recommended **398** times Stuck Between Options? 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