Sogolytics

RATING:

4.7

(723)

About Sogolytics

Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your fingertips, including Key Driver Analysis (KDA) you'll identify CX priorities based upon your customers' attitudes, needs, and behaviors.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Sogolytics Pricing

Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year Premium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Contact vendor for pricing SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Survey Distribution
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Sogolytics Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Sogolytics

1 - 5 of 722 Reviews

Valerie

Higher Education, 51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Easy for All to Use

User Profile

Mavares

Verified reviewer

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2018

A good survey represents a clear business idea

Save time and effort with the best results in your business

PROS

The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.

CONS

Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.

Jeremy

Oil & Energy, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2021

We love SoGoSurvey and use it almost exclusively now

We love SoGo so much we came back to it after about a year of limping along with Google Forms or Microsoft Forms. We are glad we're back as accountholders!

PROS

SoGoSurvey is feature-rich and has top-notch reporting tools. It's UI is very simple and modern, and it's actually enjoyable to build surveys and forms with their software.

CONS

The email templates are still limited, so if you use them instead of your native client, you may find them lacking. We don't use them most of the time.

Reason for choosing Sogolytics

Far more features and something that looks very professional and intentional, instead of an afterthought like a survey via Google Forms can appear to be sometimes.

Reasons for switching to Sogolytics

SoGo has FAR more features. Yes, there is a cost, but the cost makes for a more professional experience than Google or Microsoft Forms.

khulood

Used daily for free trial

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

great experience

PROS

I like the design of the website and the way we can work on it . and it was easy to distribute the survey in several ways. I enjoyed the great fun of working on this site. I also heard about the different tools that made the questionnaire distinctive. I will like to use this website in my all research and assignment during my three left semesters at Zayed University, and I will advise my friends and college mate to use it also. This website encourages the student to well done their assignment in professional and academic style. love this website a lot.

CONS

I find it defect to collect Data its need to well understand and it takes a lot of time for me to understand the process of collecting Data after the distribution of the survey. Also we send the survey to many people and for example we send it to time I don't find I way to delete the extra one, so it will be better if an option added which about if the survey sent out before to the same email it cant send again so we will not be chosen to send it by mistake twice to same people.

ludo

Education Management, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Use it and see the difference

PROS

The application allows you to design from scratch a complete survey. All necessary methods are available and this is where Sogolytics distinguishes itself from competition

CONS

I cannot see any shortcomings in sogolytics. I like to use it as it is.