PiiQ by Cornerstone HR Performance & Learning Management Software


PiiQ by Cornerstone, formerly Cornerstone Growth Edition, is a cloud-based employee performance and learning management system that helps businesses to streamline their employee performance review process and prioritize learning for employees. Businesses can create goals, track employee performance and align individual goal to business objectives.

With PiiQ Learning, employees can browse through the available training courses, enroll in learning programs according to their need and keep a track of their progress. Managers can also assign and set priority and deadlines for courses, as well as make certain programs mandatory for employees. The system also offers customized development plans and learning content to help develop and retain talent. PiiQ Learning provides access to a wide variety of professional training and compliance courses and allows customers to add and publish content including videos, documents, and presentations.

PiiQ’s dashboards, reports, and graphs allow users to review data and identify top performers, underperformers, skill gaps, support compensation and succession planning efforts.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 10

28 Reviews of PiiQ by Cornerstone

Showing 1 - 20 of 28

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  • Felix from corporación Estelio

    Specialty: Consulting

    Number of employees: 2-10 employees

    May 2018

    The software is ready to go is Easy to implement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it has an engaging design, has a lot of customization options. It is very innovative, This makes it convenient for companies of different Purposes. great & Solid learning with their social collaboration tools, is very fast

    Cons

    It is essential to avoid problems in the flow of implementation Organize the skills very well, the tool does not help ... Some of the implementations were slower than we wanted since re-organizing the objectives and skills was very cumbersome.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

    Response: Lindsey, Sonar6

    June 2018

    Hi Felix, Thank you for reviewing PiiQ. Your feedback is appreciated and I’m so glad to see you like the system’s ease-of-use, design, and functionality. The Support team would love the opportunity to assist you if you would need help with setup or show you tips & tricks for optimizing PiiQ. If you have any product questions, reach out to us at piiqsupport@csod.com. Thanks again for taking the time to provide your feedback. Best, Lindsey

  • Siobhain from Castrol - Wakefield Canada Inc

    Number of employees: 51-200 employees

    December 2017

    Cornerstone is Awesome and their Customer Support is even more AWESOME!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As an HR professional who strongly believes that goals and objectives are critical to an organizations' overall success, this tool has been hugely beneficial in helping our workforce align their work to the business priorities and recognize how their personal contributions fuel our success.

    Pros

    We implemented Cornerstone (now PiiQ) 3 years ago and it was one of the best decisions we have made.

    The software was easy to implement, and the amazing customer support helped us every step of the way. It is user friendly and was readily embraced by both employees and managers. The upgrades to date have just made it better and better.

    It has increased our "on time completion" date for both goals and reviews to 98%. We previously spent much of the year chasing down paper copies of goals and performance reviews.

    The system saves our managers and employees many hours in completing their reviews as opposed to our old process.

    By far, the greatest PRO of Cornerstone is their customer service/support. I have never dealt with a friendlier, responsive and helpful company. Every representative of company I have had the pleasure to deal with has been wonderful, from initial inquiry to technical support. The first year, Dan Roiter literally saved our year end by tirelessly fixing an issue we had missed in implementation that was giving us weird final results. It was down to the wire and he got it all sorted!

    Cons

    Some of the upgrades came slower than we wanted (in 2017) but we have managed through them.

    Quite honestly, we have very little complaint with the system. Any time we have had an issue Cornerstone is able to fix it or walk us through an alternate solution

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Carol from Boys & Girls Clubs of South Alabama

    Number of employees: 51-200 employees

    November 2017

    I am still learning the basics of PiiQ but have been very pleased with every step of the process.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An online system that I don't have to harass managers and employees to complete! This is a powerful tool that will keep us informed of gaps in skills and performance, help us identify high performers for advancement opportunities and low performers for developmental needs. Because the goals are collaborative between manager and employee we anticipate a higher rate of success in achieving our mission in our Clubs. Our expectations of PiiQ software are very high and we look forward to completing a review once we have been using the tool for more than one cycle. Sales is thorough and respectful. Support is friendly and almost immediate.

    Pros

    I have been so excited about this software! It is a meaningful communication tool for managers and employees. It helps them focus on expectations and goals and helps us to tie those into our strategic plan.
    Contact with both sales and support has been exceptional. I have had all questions answered in a timely manner and no question has been treated as insignificant.

    I highly recommend this software it is user-friendly, encourages the development of SMART goals and is affordable - even for a non-profit organization.

    Cons

    Once a role, goal or competency is deleted - it's gone. I would like to see more diverse roles included in the template. For instance, we employ teachers but there is no role with associated goals and competencies for anyone in the education field.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from Lifeworks Services, Inc.

    Number of employees: 201-500 employees

    November 2017

    Our experience has been very positive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A systematic approach to goal-setting and performance management. Organizational accountability has been enhanced with applying automation to our performance management process.

    Pros

    It's flexibility in establishing employee goals, the ease of conducting 360s and the ability to define competencies. I also think the on-line courses in the Learning Management module are high quality.

    Cons

    The ability to cascade goals throughout various parts of the organization is not as robust as I would like.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    November 2017

    Fabulous service and product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The company I am employed at had been using Cornerstone Growth Addition for a couple of years. The new upgrade to PiiQ has not only been an easy transition, but very easy to use. Many staff who used the Growth Edition have commented on how easy PiiQ is to use.

    Pros

    Easy to maneuver through. Easy to read and understand. The Analytics section gives a great overview of scoring of employees, giving the opportunity to see who your star performers are. We had Cornerstone's Growth Edition and then updated to PiiQ! WOW! What an easy transition!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    November 2017

    Better since their Customer Service improvement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our company has been guided by objectives and competencies for at least 15 years. The software fit nicely with our performance review process, and became easy to track, and give feedback to the employees.

    Pros

    The software even with regards to the older version has been user friendly. The new site has been just as friendly, just different. It appeared more complex, but as we have been teaching, it is becoming much more clear and again, user friendly.

    Cons

    Order of the objectives verses the competencies is awkward. For us, the objectives should show first and automatically. Instead, the competencies take the front seat.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michelle from NeigerDesign

    Specialty: Advertising

    Number of employees: 2-10 employees

    July 2017

    We've struggled with making this work efficiently for us since Day 1 and I've suggested multiple times to the owner that we cancel our subscription.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The system has some nice features, but is not user-friendly, is visually hard to follow, and customer service is simply not sufficient

    Pros

    Past and future goal areas are spacious; scale for self-scoring imposed on manager's scoring is great

    Cons

    doesn't work within our employee anniversary years so the dates are always wrong, very hard to reach or get a response from customer service; employees have had problems with losing data accidentally

  • Carla from Power

    Number of employees: 51-200 employees

    June 2017

    This is an excellent & easy tool for our Agency and will improve our review process and check-ins.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are still in the middle of our first cycle, but already our employees are more engaged in the review process than ever before.

    Pros

    1. User experience and ease of use.
    2. Growth Center! The step-by-step instructions and videos have been a saving grace for the admin side AND our employees.
    3. Ability to create our own competencies and overall format.
    4. Automatic email reminders
    5. There aren't too many bells and whistles which are a GOOD thing. I think companies abandon proper Performance Review tools when they are over-complicated or hard to use.
    6. LOVE the new feature which allows me to view the review platform through the eyes of a different user. This allows me to see if I missed a competency or added something I shouldn't, as well as ensure the overall user experience will be good.

    Cons

    From an admin standpoint, I wasn't aware how long the back-end set-up would take. This wasn't so much a problem until I realized we had to manually enter all ratings (there should be an option to choose a rating scale set-up for "all"); and manually include the comment box (since comments are "optional" anyway, there should be a default box to check that all competencies get a comment box. Sub-competencies should also get a comment box (perhaps with fewer characters) so people can add comments below each vs. adding their comments to the overarching competency comment box. And worse, I had to assign roles to comment boxes which seemed like an unnecessary action. Hopefully they can improve this function in one of the next updates.

    Review Source: Capterra
  • Jennifer from The McShane Companies

    June 2017

    Cornerstone has gotten better and better every year. We are excited about the upcoming enhancements!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Less administration, better participation, more feedback to employees.

    Pros

    The system is very easy for managers and employees to use and Cornerstone has been very responsive to our suggestions for improvement.

    Cons

    We became a client early on and dealt with some bugs that they were still working out. We don't currently have all the functionality we would like, such as the ability for employees to enter goals and the ability to provide check-ins/updates throughout the year, but these enhancements are in the roadmap for this year.

    Review Source: Capterra
  • Carol from Boys & Girls Clubs of South Alabama

    Specialty: Non-Profit

    Number of employees: 51-200 employees

    June 2017

    Excellent working with sales and customer relations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A good choice for a small non profit organization.

    Pros

    Answered questions, provided information and demonstration that I needed UP FRONT instead of having me slog through multiple sales discussions first. Gave me some "hands on" experience before we signed a contract. VERY valuable in making our decision.

  • Marie from Early Learning Coalition of Manatee

    Number of employees: 11-50 employees

    June 2017

    Cornerstone is friendly and works well for our organization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Consistent reviews; encourages managers to engage with their staff in evaluating and improving performance.

    Pros

    I really like the look of the upgrade, it is fresh and easy to follow. Our staff understands the process well and it is a good ongoing review tool.

    Review Source: Capterra
  • Shibah from Sustainalytics

    Number of employees: 201-500 employees

    May 2017

    N/A

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The recent upgrade to the Growth Edition incorporated a lot of our feedback from prior years. A lot of our concerns were addressed. The software is intuitive and user friendly.
    The Cornerstone support team and account managers are a pleasure to work with as well. Response times are always good.

    Cons

    At times, the amount of time it takes to load a page can be longer than ideal. This can cause frustration for managers, especially those writing multiple reviews which can be very time consuming by default.

    Review Source: Capterra
  • Timothy from Mission Bell Manufacturing

    Number of employees: 201-500 employees

    May 2017

    The interface seems smoother so far than the previous version that we've used.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to keep track of people's goals each quarter and throughout the year.

    Pros

    I like the ability to be able to set your own customized competencies and goals. I also like how you can set your own performance template, or even create a custom one.

    Cons

    The Learning section doesn't have very much to offer as far as our company needs in particular. I would like to see a feature to be able to track which employees have completed our own training programs we've hosted at our company.

    Review Source: Capterra

    Response: Cornerstone OnDemand, Sonar6

    May 2017

    Thank you for your review. In regards to Learning, we are currently building a fully integrated Learning solution that will allow you to upload your own content as well as assign, track and report on training taken by your employees. Our full Learning solution is launching in October 2017 and as an existing customer, you will be among the first to try out the new Learning features coming soon. We apologize that you are not able to currently track employees with the eLearning features included in Growth Edition today.

  • Rich from Sherex

    Number of employees: 51-200 employees

    May 2017

    THis has really simplified our review process. Our employees love it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use and the emplyees love it.

    Pros

    Eas fo use, visibility, Mobile. Ease of use, every time you review your employee you have all of the history at your fingertips. During the review I take notes and Iam able to flip between the old reviews to reference their progress. WE use the 9 Block for strategic review of the organization. IT is a great product.

    Cons

    We have had a little trouble creating our own learning modules, but this latest Growth Edition we expect will make that easier.

    Review Source: Capterra

    Response: Cornerstone OnDemand, Sonar6

    May 2017

    Thanks for the feedback, Rich! Glad to hear you are happy with Growth Edition.

  • shelley from zeta beta tau fraternity

    Number of employees: 11-50 employees

    May 2017

    the transition to our new software was very simple and if I didn't understand support helped.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy reporting of our staff's reviews

    Pros

    Ease of use for all staff. Reporting is easy as well as adding new staff. Staff has adapted well to the new software and soon we will be doing our first reviews with it.

    Cons

    During the transition we had to back up everything and then with the new software our old goals did not transfer over. The managers were not happy that they had to now manually add everyone's goals again.

    Review Source: Capterra

    Response: Cornerstone OnDemand, Sonar6

    May 2017

    Thank you for taking the time to give us feedback. We appreciate your comments and will let our team know.

  • Eduardo from NADBank

    May 2017

    Easy, Intuitive and Fun to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to used and intuitive. We have been using this product for many years with no problems. Their support team is outstanding.

    Cons

    Some of our managers still like the idea of printing evaluations. Growth Edition's print feature produces a lot of pages.

    Review Source: Capterra

    Response: Cornerstone OnDemand, Sonar6

    May 2017

    Hi Eduardo, thank you for taking the time to review Growth Edition. We appreciate the feedback!

  • Andrey from Scopos Hospitality Group

    Specialty: Consulting

    Number of employees: 11-50 employees

    April 2017

    Misleading, Stripped Down Version of actual product, demo version

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    A big disappointment how the software package was sold and how in reality it is.

    Pros

    Potential to be the real thing, looked great on the website and sales team knows how to sell it. Hope - that's what the software has.

    Cons

    Intentionally stripped down of key features in making the software useless. Can't add any employee records to employee, can't add any notes or history comments, can't have other coworkers comment on employee, can't send questioners to other coworkers, can't add praise to employees, etc and much more - the essentials of what this software is meant to be.

  • Ken from Phoenix Closures

    Number of employees: 201-500 employees

    March 2017

    Growth edition 2.0

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Administrative functions are much quicker and less complex then previous edition. You are more self reliant on 2.0 and can make changes immediately and be effective immediately. These are very positive and forward thinking changes.

    Review Source: Capterra

    Response: Cornerstone OnDemand, Sonar6

    May 2017

    Thanks for the feedback, Ken!

  • Dennis from Emerus

    Specialty: Healthcare / Medical

    Number of employees: 1,001-5,000 employees

    February 2017

    Great LMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a great LMS. It is set up to grow as your company grows. It is very innovative and puts the power in your hands.

    Pros

    Functionality is great. You can configure a lot in the system.

  • Diana from Westfield Veterinary Group

    Specialty: Healthcare / Medical

    Number of employees: 51-200 employees

    February 2017

    CORNERSTONE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    IT IS A GREAT PRODUCT, ONE OF THE BEST OUT THERE.

    Pros

    FUNCTIONALITY AND EASE OF USE

    Cons

    SOMETIMES DIFFICULT TO FIND THINGS AND DOES NOT HAVE ALL OF THE DIAGNOSES.

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