PiiQ by Cornerstone HR Performance & Learning Management Software


PiiQ by Cornerstone, formerly Cornerstone Growth Edition, is a cloud-based employee performance and learning management system that helps businesses to streamline their employee performance review process and prioritize learning for employees. Businesses can create goals, track employee performance and align individual goal to business objectives.

With PiiQ Learning, employees can browse through the available training courses, enroll in learning programs according to their need and keep a track of their progress. Managers can also assign and set priority and deadlines for courses, as well as make certain programs mandatory for employees. The system also offers customized development plans and learning content to help develop and retain talent. PiiQ Learning provides access to a wide variety of professional training and compliance courses and allows customers to add and publish content including videos, documents, and presentations.

PiiQ’s dashboards, reports, and graphs allow users to review data and identify top performers, underperformers, skill gaps, support compensation and succession planning efforts.



29 Reviews of PiiQ by Cornerstone

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 29 reviews

August 2018

Anne from Food Manufacturing

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

PiiQ by Cornerstone Review

Pros

I easily manage my tracks and other goals on this software. I love how I can continuously show my progress as an employee.

Cons

As of now, I don't see any problem on this yet. I hope I can still see my previous task or goal once I deleted it, maybe an archive.

May 2018

Felix from corporación Estelio

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

5 of 5

May 2018

The software is ready to go is Easy to implement

Pros

it has an engaging design, has a lot of customization options. It is very innovative, This makes it convenient for companies of different Purposes. great & Solid learning with their social collaboration tools, is very fast

Cons

It is essential to avoid problems in the flow of implementation Organize the skills very well, the tool does not help ... Some of the implementations were slower than we wanted since re-organizing the objectives and skills was very cumbersome.

Response from Lindsey of Sonar6

Replied June 2018

Hi Felix, Thank you for reviewing PiiQ. Your feedback is appreciated and I’m so glad to see you like the system’s ease-of-use, design, and functionality. The Support team would love the opportunity to assist you if you would need help with setup or show you tips & tricks for optimizing PiiQ. If you have any product questions, reach out to us at piiqsupport@csod.com. Thanks again for taking the time to provide your feedback. Best, Lindsey

December 2017

Siobhain from Castrol - Wakefield Canada Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Cornerstone is Awesome and their Customer Support is even more AWESOME!

As an HR professional who strongly believes that goals and objectives are critical to an organizations' overall success, this tool has been hugely beneficial in helping our workforce align their work to the business priorities and recognize how their personal contributions fuel our success.

Pros

We implemented Cornerstone (now PiiQ) 3 years ago and it was one of the best decisions we have made.

The software was easy to implement, and the amazing customer support helped us every step of the way. It is user friendly and was readily embraced by both employees and managers. The upgrades to date have just made it better and better.

It has increased our "on time completion" date for both goals and reviews to 98%. We previously spent much of the year chasing down paper copies of goals and performance reviews.

The system saves our managers and employees many hours in completing their reviews as opposed to our old process.

By far, the greatest PRO of Cornerstone is their customer service/support. I have never dealt with a friendlier, responsive and helpful company. Every representative of company I have had the pleasure to deal with has been wonderful, from initial inquiry to technical support. The first year, Dan Roiter literally saved our year end by tirelessly fixing an issue we had missed in implementation that was giving us weird final results. It was down to the wire and he got it all sorted!

Cons

Some of the upgrades came slower than we wanted (in 2017) but we have managed through them.

Quite honestly, we have very little complaint with the system. Any time we have had an issue Cornerstone is able to fix it or walk us through an alternate solution

November 2017

Carol from Boys & Girls Clubs of South Alabama

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

I am still learning the basics of PiiQ but have been very pleased with every step of the process.

An online system that I don't have to harass managers and employees to complete! This is a powerful tool that will keep us informed of gaps in skills and performance, help us identify high performers for advancement opportunities and low performers for developmental needs. Because the goals are collaborative between manager and employee we anticipate a higher rate of success in achieving our mission in our Clubs. Our expectations of PiiQ software are very high and we look forward to completing a review once we have been using the tool for more than one cycle. Sales is thorough and respectful. Support is friendly and almost immediate.

Pros

I have been so excited about this software! It is a meaningful communication tool for managers and employees. It helps them focus on expectations and goals and helps us to tie those into our strategic plan.
Contact with both sales and support has been exceptional. I have had all questions answered in a timely manner and no question has been treated as insignificant.

I highly recommend this software it is user-friendly, encourages the development of SMART goals and is affordable - even for a non-profit organization.

Cons

Once a role, goal or competency is deleted - it's gone. I would like to see more diverse roles included in the template. For instance, we employ teachers but there is no role with associated goals and competencies for anyone in the education field.

November 2017

John from Lifeworks Services, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Our experience has been very positive.

A systematic approach to goal-setting and performance management. Organizational accountability has been enhanced with applying automation to our performance management process.

Pros

It's flexibility in establishing employee goals, the ease of conducting 360s and the ability to define competencies. I also think the on-line courses in the Learning Management module are high quality.

Cons

The ability to cascade goals throughout various parts of the organization is not as robust as I would like.

November 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Fabulous service and product

The company I am employed at had been using Cornerstone Growth Addition for a couple of years. The new upgrade to PiiQ has not only been an easy transition, but very easy to use. Many staff who used the Growth Edition have commented on how easy PiiQ is to use.

Pros

Easy to maneuver through. Easy to read and understand. The Analytics section gives a great overview of scoring of employees, giving the opportunity to see who your star performers are. We had Cornerstone's Growth Edition and then updated to PiiQ! WOW! What an easy transition!

November 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

Better since their Customer Service improvement

Our company has been guided by objectives and competencies for at least 15 years. The software fit nicely with our performance review process, and became easy to track, and give feedback to the employees.

Pros

The software even with regards to the older version has been user friendly. The new site has been just as friendly, just different. It appeared more complex, but as we have been teaching, it is becoming much more clear and again, user friendly.

Cons

Order of the objectives verses the competencies is awkward. For us, the objectives should show first and automatically. Instead, the competencies take the front seat.

July 2017

Michelle from NeigerDesign

Company Size: 2-10 employees


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

July 2017

We've struggled with making this work efficiently for us since Day 1 and I've suggested multiple times to the owner that we cancel our subscription.

The system has some nice features, but is not user-friendly, is visually hard to follow, and customer service is simply not sufficient

Pros

Past and future goal areas are spacious; scale for self-scoring imposed on manager's scoring is great

Cons

doesn't work within our employee anniversary years so the dates are always wrong, very hard to reach or get a response from customer service; employees have had problems with losing data accidentally

June 2017

Carla from Power

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

This is an excellent & easy tool for our Agency and will improve our review process and check-ins.

We are still in the middle of our first cycle, but already our employees are more engaged in the review process than ever before.

Pros

1. User experience and ease of use.
2. Growth Center! The step-by-step instructions and videos have been a saving grace for the admin side AND our employees.
3. Ability to create our own competencies and overall format.
4. Automatic email reminders
5. There aren't too many bells and whistles which are a GOOD thing. I think companies abandon proper Performance Review tools when they are over-complicated or hard to use.
6. LOVE the new feature which allows me to view the review platform through the eyes of a different user. This allows me to see if I missed a competency or added something I shouldn't, as well as ensure the overall user experience will be good.

Cons

From an admin standpoint, I wasn't aware how long the back-end set-up would take. This wasn't so much a problem until I realized we had to manually enter all ratings (there should be an option to choose a rating scale set-up for "all"); and manually include the comment box (since comments are "optional" anyway, there should be a default box to check that all competencies get a comment box. Sub-competencies should also get a comment box (perhaps with fewer characters) so people can add comments below each vs. adding their comments to the overarching competency comment box. And worse, I had to assign roles to comment boxes which seemed like an unnecessary action. Hopefully they can improve this function in one of the next updates.

June 2017

Jennifer from The McShane Companies

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Cornerstone has gotten better and better every year. We are excited about the upcoming enhancements!

Less administration, better participation, more feedback to employees.

Pros

The system is very easy for managers and employees to use and Cornerstone has been very responsive to our suggestions for improvement.

Cons

We became a client early on and dealt with some bugs that they were still working out. We don't currently have all the functionality we would like, such as the ability for employees to enter goals and the ability to provide check-ins/updates throughout the year, but these enhancements are in the roadmap for this year.

June 2017

Carol from Boys & Girls Clubs of South Alabama

Company Size: 51-200 employees


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Excellent working with sales and customer relations.

A good choice for a small non profit organization.

Pros

Answered questions, provided information and demonstration that I needed UP FRONT instead of having me slog through multiple sales discussions first. Gave me some "hands on" experience before we signed a contract. VERY valuable in making our decision.

June 2017

Marie from Early Learning Coalition of Manatee

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Cornerstone is friendly and works well for our organization.

Consistent reviews; encourages managers to engage with their staff in evaluating and improving performance.

Pros

I really like the look of the upgrade, it is fresh and easy to follow. Our staff understands the process well and it is a good ongoing review tool.

May 2017

Shibah from Sustainalytics

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2017

N/A

Pros

The recent upgrade to the Growth Edition incorporated a lot of our feedback from prior years. A lot of our concerns were addressed. The software is intuitive and user friendly.
The Cornerstone support team and account managers are a pleasure to work with as well. Response times are always good.

Cons

At times, the amount of time it takes to load a page can be longer than ideal. This can cause frustration for managers, especially those writing multiple reviews which can be very time consuming by default.

May 2017

Timothy from Mission Bell Manufacturing

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

May 2017

The interface seems smoother so far than the previous version that we've used.

Being able to keep track of people's goals each quarter and throughout the year.

Pros

I like the ability to be able to set your own customized competencies and goals. I also like how you can set your own performance template, or even create a custom one.

Cons

The Learning section doesn't have very much to offer as far as our company needs in particular. I would like to see a feature to be able to track which employees have completed our own training programs we've hosted at our company.

Response from Cornerstone OnDemand of Sonar6

Replied May 2017

Thank you for your review. In regards to Learning, we are currently building a fully integrated Learning solution that will allow you to upload your own content as well as assign, track and report on training taken by your employees. Our full Learning solution is launching in October 2017 and as an existing customer, you will be among the first to try out the new Learning features coming soon. We apologize that you are not able to currently track employees with the eLearning features included in Growth Edition today.

May 2017

Rich from Sherex

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

THis has really simplified our review process. Our employees love it.

Ease of use and the emplyees love it.

Pros

Eas fo use, visibility, Mobile. Ease of use, every time you review your employee you have all of the history at your fingertips. During the review I take notes and Iam able to flip between the old reviews to reference their progress. WE use the 9 Block for strategic review of the organization. IT is a great product.

Cons

We have had a little trouble creating our own learning modules, but this latest Growth Edition we expect will make that easier.

Response from Cornerstone OnDemand of Sonar6

Replied May 2017

Thanks for the feedback, Rich! Glad to hear you are happy with Growth Edition.

May 2017

shelley from zeta beta tau fraternity

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

the transition to our new software was very simple and if I didn't understand support helped.

easy reporting of our staff's reviews

Pros

Ease of use for all staff. Reporting is easy as well as adding new staff. Staff has adapted well to the new software and soon we will be doing our first reviews with it.

Cons

During the transition we had to back up everything and then with the new software our old goals did not transfer over. The managers were not happy that they had to now manually add everyone's goals again.

Response from Cornerstone OnDemand of Sonar6

Replied May 2017

Thank you for taking the time to give us feedback. We appreciate your comments and will let our team know.

May 2017

Eduardo from NADBank

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2017

Easy, Intuitive and Fun to use.

Pros

Easy to used and intuitive. We have been using this product for many years with no problems. Their support team is outstanding.

Cons

Some of our managers still like the idea of printing evaluations. Growth Edition's print feature produces a lot of pages.

Response from Cornerstone OnDemand of Sonar6

Replied May 2017

Hi Eduardo, thank you for taking the time to review Growth Edition. We appreciate the feedback!

April 2017

Andrey from Scopos Hospitality Group

Company Size: 11-50 employees


Ease-of-use

3 of 5

Functionality

1 of 5

April 2017

Misleading, Stripped Down Version of actual product, demo version

A big disappointment how the software package was sold and how in reality it is.

Pros

Potential to be the real thing, looked great on the website and sales team knows how to sell it. Hope - that's what the software has.

Cons

Intentionally stripped down of key features in making the software useless. Can't add any employee records to employee, can't add any notes or history comments, can't have other coworkers comment on employee, can't send questioners to other coworkers, can't add praise to employees, etc and much more - the essentials of what this software is meant to be.

March 2017

Ken from Phoenix Closures

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2017

Growth edition 2.0

Administrative functions are much quicker and less complex then previous edition. You are more self reliant on 2.0 and can make changes immediately and be effective immediately. These are very positive and forward thinking changes.

Response from Cornerstone OnDemand of Sonar6

Replied May 2017

Thanks for the feedback, Ken!

February 2017

Dennis from Emerus

Company Size: 1,001-5,000 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Great LMS

This is a great LMS. It is set up to grow as your company grows. It is very innovative and puts the power in your hands.

Pros

Functionality is great. You can configure a lot in the system.